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Collaboration layers

Collaboration layers allow your organization to engage with clients and prospects in more meaningful ways. Your relationship managers can review websites and documents with clients, conduct online audio and video calls, or give online presentations to groups of clients.

Each of these collaboration options can be configured to match your organization’s needs. The articles in this section give you the information you need.

Embedded co-browsing and the SecureFlow Manager (SFM)

Embedded co-browsing gives your employees to what your clients and prospects see on any part of your website where it’s been enabled. It’s a very powerful collaboration tool, and the best way to configure it depends on your use cases and your current system infrastructure.

The articles in this section describe how to get embedded co-browsing up and running.

Rendering Service

The Rendering Service is a component required for the document co-browsing, universal co-browsing, and conversation recording features in Unblu Spark. The articles below describe how to set it up.