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Android mobile SDK release notes

This page contains the Android mobile SDK version 4 release notes. The release notes are broken down in sections to allow for easier consumption. Release notes are additive, which means that to cover all improvements between two defined release states, all individual release notes have to be considered.

The release notes for version 3 of the Android mobile SDK are available in the documentation for Unblu 6.

The release notes for the Unblu Server and the iOS mobile SDK are published separately.

Android mobile SDK 4.7.6 release notes

Release date: 16 November 2023


  • MSDKAND-449 - isMobileCoBrowsingActive not updated when starting co-browsing from conversation

Android mobile SDK 4.7.5 release notes

Release date: 27 October 2023


  • MSDKAND-436 - LayerType for whiteboard missing

  • MSDKAND-444 - Issue with Unblu SDK 4.7.4 when upgrading from Android SDK 33 to 34

Android mobile SDK 4.7.4 release notes

Release date: 23 August 2023


  • MSDKAND-429 - isMobileCoBrowsingActive only updates when value changes to false in some scenarios

  • MSDKAND-434 - Error message "No ClientManger found" when downloading file

New feature/improvement

  • MSDKAND-421 - Fetch Unblu visitor PersonInfo without starting a conversation

  • MSDKAND-435 - Document text not displayed properly in upload menu

  • MSDKAND-412 - Float avatar button when collapsing mobile SDK UI

Android mobile SDK 4.7.2 release notes

Release date: 27 July 2023


  • MSDKAND-368 - Videos not displayed if recipient has video turned off

  • MSDKAND-373 - Video stream doesn’t fill available space when pinned and unpinned

  • MSDKAND-402 - Agent avatar shown in video stream when video call starts or video is enabled during audio call

New feature/improvement

  • MSDKAND-428 - Add Jitpack dependency to livekitmodule

  • MSDKAND-304 - Android custom action API trigger

Android mobile SDK 4.7.1 release notes

Release date: 12 July 2023


  • MSDKAND-417 - UnbluClientConfiguration.Builder methods to upload audio and video available in UI even if set to "hidden"

New feature/improvement

  • MSDKAND-372 - Improved UI for video calls

  • MSDKAND-418 - Prepare SDK to be able to target API level 33

Android mobile SDK 4.7.0 release notes

Release date: 02 June 2023


  • MSDKAND-399 - Authorization header not on native HTTP requests

  • MSDKAND-410 - Video call and co-browsing don’t work at the same time

New feature/improvement

  • MSDKAND-407 - Descriptive log message when blocking URL not whitelisted

  • MSDKAND-388 - Add authorization header support

  • MSDKAND-394 - Add API events when user is unauthenticated

  • MSDKAND-395 - Install and enable the service worker for authentication

Android mobile SDK 4.5.4 release notes

Release date: 08 March 2023

New feature/improvement

  • MSDKAND-377 - Add configuration if back button handling should listen for UP and DOWN events

Android mobile SDK 4.5.3 release notes

Release date: 23 January 2023


  • MSDKAND-376 - Can’t perform call on Android: lost connection

New feature/improvement

  • MSDKAND-282 - Enable Vonage client SDK IP whitelist feature

Android mobile SDK 4.5.2 release notes

Release date: 23 December 2022


  • MSDKAND-353 - Top window dialogs not caught correctly by screen capturer in co-browsing sessions

  • MSDKAND-357 - Video thumbnail not displayed after the desktop caller turns camera off and on

New feature/improvement

  • MSDKAND-332 - Mobile co-browsing indicator

  • MSDKAND-360 - Expose API to decrypt Unblu push notifications

Android mobile SDK 4.5.0 release notes

Release date: 14 November 2022


  • MSDKAND-352 - Mobile SDK v4.4.1 - Crashes due to OutOfMemoryException

New feature/improvement

  • MSDKAND-354 - Return empty values when co-browsing text properties are null

  • MSDKAND-355 - Refactored retrying observables to avoid OOM exceptions

Android mobile SDK 4.4.3 release notes

Release date: 27 October 2022

When using version 4.4.3 of the Android mobile SDK with version 7.20.0 of the Collaboration Server, the Collaboration Server doesn’t send push notifications for new messages to agents.

The issue will be fixed in an upcoming release of the Collaboration Server.


  • MSDKAND-345 - App crashes after video call if stream has already been disposed of

  • MSDKAND-347 - When going to background after launching the file chooser activity, it’s no longer possible to launch the file chooser again

  • MSDKAND-349 - SDK initialized even though authentication cookies are empty

New feature/improvement

  • MSDKAND-348 - Update the Firebase dependencies to the latest versions * MSDKAND-106 - Access token authentication for Android mobile SDK

Android mobile SDK 4.4.1 release notes

Release date: 27 September 2022

Android mobile SDK 4.4.1 requires Unblu Collaboration Server 7.18.2. If you use an older version of the Collaboration Server with this version of the SDK, notifications don’t function at all.


  • MSDKAND-301 - Update Opentok version to fix bug "Android 12 crash"

  • MSDKAND-334 - Errors aren’t logged during Unblu initialization with slow internet connection

  • MSDKAND-342 - Outgoing call doesn’t disconnect after being declined by the counterpart

New feature/improvement

  • MSDKAND-315 - Android API level 31 support.

To support API level 31, Vonage requires READ_PHONE_STATE permission. For more information, refer to Why READ_PHONE_STATE permission is required while using Video API Android SDK.
  • MSDKAND-335 - Add OpenTok dependencies to ProGuard

  • MSDKAND-154 - Custom notifications for incoming calls

  • MSDKAND-309 - Register push token with version and handle returned shared secret

Android mobile SDK 4.3.11 release notes

Release date: 21 September 2022


  • MSDKAND-341 - Local notifications aren’t showing

New feature/improvement

  • MSDKAND-335 - Add OpenTok dependencies to ProGuard

Android mobile SDK 4.3.9 release notes

Release date: 08 August 2022


  • MSDKAND-296 - UI of file chooser not as designed

  • MSDKAND-326 - UI of file chooser not as designed

  • MSDKAND-327 - File upload UI not as designed

  • MSDKAND-328 - File chooser cropped in landscape mode

Android mobile SDK 4.3.5 release notes

Release date: 08 July 2022


  • MSDKAND-321 - Number of unread messages on badge of app icon doesn’t decrease when messages are read

  • MSDKAND-322 - WebView freezes after some time and reconnects when visitor navigates to chat UI and back

New feature/improvement

  • MSDKAND-172 - Show loading UI while directly opening one conversation

Android mobile SDK 4.3.4 release notes

Release date: 17 June 2022


  • MSDKAND-307 - Front camera isn’t properly activated/deactivated

  • MSDKAND-312 - WebView loses connection if the parent of the view isn’t visible

  • MSDKAND-316 - Mobile co-browsing: Visitor navigation not captured correctly

New feature/improvement

  • MSDKAND-305 - Implement activity callback on Android mobile SDK API

Android mobile SDK 4.3.2 release notes

Release date: 19 May 2022


  • MSDKAND-306 - Android crashing while opening Co-browsing

Android mobile SDK 4.3.1 release notes

Release date: 06 May 2022


  • MSDKAND-297 - App crashes when camera enabled by other participant

  • MSDKAND-298 - Attaching from camera causes error

  • MSDKAND-299 - Android SDK results in blank screen when app goes to background and is brought back to foreground

New feature/improvement

  • MSDKAND-285 - Add API for setting conversation recipient to an agent via the mobile SDKs

Android mobile SDK 4.2.5 release notes

Release date: 31 March 2022


  • MSDKAND-192 - Giving upload permissions crash—​Custom file chooser

  • MSDKAND-284 - Co-browsing grey screen

  • MSDKAND-287 - Mobile co-browsing stops working after app is closed and reopened

  • MSDKAND-291 - Agent is not able to upload files stored on their device

  • MSDKAND-294 - App crash when you click on the microphone attachment icon

Android mobile SDK 4.2.3 release notes

Release date: 18 February 2022


  • MSDKAND-275 - Android crashes randomly during user login using OAuth library which contains an activity without a layout after Unblu initialized

  • MSDKAND-276 - Impossible to upload files from visitor and agent SDK

  • MSDKAND-277 - Audio call UI: avatar too big, name of counterpart misplaced, and timer not displayed

  • MSDKAND-278 - Crash when clicking on push notification with force-closed app

Android mobile SDK 4.1.0 release notes

Release date: 26 January 2022


  • MSDKAND-262 - Call UI isn’t reopened correctly when clicking on the locked screen notification

  • MSDKAND-263 - Missing "android:exported" tags on manifest cause crash on Android 12

  • MSDKAND-265 - Fixed typo in NotificationApi

Android mobile SDK 4.0.4 release notes

Release date: 09 November 2021


  • MSDKAND-232 - Video call thumbnail does not disappear

  • MSDKAND-260 - CalledFromWrongThreadException after ending call

New feature/improvement

  • MSDKAND-195 - Add a dialog if a URL is blocked for security reasons

Android mobile SDK 4.0.3 Release Notes

Release date: 18 October 2021


  • MSDKAND-221 - Android 11 and Android SDK 2.9.1 causing crashing during mobile co-browsing

New Feature / Improvement

  • MSDKAND-250 - Rename MobileUnblucobrowsing to MobileUnbluCobrowsing

Android mobile SDK 4.0.2 Release Notes

Release date: 04 October 2021

This is the first public release of version 4 of the Android mobile SDK.