Configuration Properties
Preview
Configuration properties labelled "Preview":
-
Are new features for you to try out
-
May change or be removed without further notice in a future version
-
Shouldn’t be used in production
Deprecated
Configuration properties labelled "Deprecated":
-
Will be removed in the next major version of Unblu
-
Typically don’t affect the product anymore
User synchronization (LDAP) tool
Abort sync job if no users returned
com.unblu.addons.server.synctool.SyncTool.abortSyncOnNoUsersReturned
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
If true and the source system returns no users, the syncjob is aborted
Unblu account ID
com.unblu.addons.server.synctool.SyncTool.accountId
-
Type: String
-
Default:
wZvcAnbBSpOps9oteH-Oxw
-
Allowed scopes:
GLOBAL
-
Visibility:
PUBLIC
The default is UnbluEntityDefaults.DEFAULT_ACCOUNT_ID
Run sync tool in multitenancy mode
com.unblu.addons.server.synctool.SyncTool.multitenancySyncMode
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
IMMUTABLE
-
Visibility:
PUBLIC
Overwrite existing target users
com.unblu.addons.server.synctool.SyncTool.overwriteExistingTargetUsers
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
If true, the sync job overwrites users in the target system if it finds a user with the same username but different metadata. If false, the syncjob skip susers in the target system with the same username but different metadata, leaving them unchanged.
Delete synced users and teams
com.unblu.addons.server.synctool.SyncTool.propagateDeletes
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
If true, users and teams no longer present in the LDAP source are deleted from the Unblu database
runAtCronExpressions
com.unblu.addons.synctool.runAtCronExpressions
-
Type: List of strings
-
Default:
[]
-
Allowed scopes:
GLOBAL
-
Visibility:
PUBLIC
If set, array of cron-like expression such as [* */15 * ? * * syncall','5 * * ? * * * syncuser',…] to run syncronization periodically. Refer to http://www.quartz-scheduler.org/documentation/quartz-2.3.0/tutorials/crontrigger.html for further information. Additionally it supports the @reboot cron command for example '@reboot syncall'. If you sync both teams and users, you must use syncall instead of separate syncuser and syncteam.
EntitySourceLDAP
adminRoleIdentifier
com.unblu.addons.synctool.ldap.adminRoleIdentifier
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
baseDN
com.unblu.addons.synctool.ldap.baseDN
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
base dn for all filters retrieval
connectionSecurity
com.unblu.addons.synctool.ldap.connectionSecurity
-
Type: String with allowed values:
-
ldaps
-
none
-
starttls
-
-
Default:
NONE
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Connection security to use: one of 'NONE' for no encryption,'LDAPS' for SSL/TLS support or 'STARTTLS' for Start TLS
defaultRole
com.unblu.addons.synctool.ldap.defaultRole
-
Type: String with allowed values:
-
admin
-
anonymous_user
-
partner
-
registered_user
-
supervisor
-
super_admin
-
technical_admin
-
webuser
-
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Default role for unblu users that aren’t assigned a role explicitly. If not set users without a role will be ignored and not synced.
pathToTrustedCertsKeyStoreFile
com.unblu.addons.synctool.ldap.pathToTrustedCertsKeyStoreFile
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
If an encrypted LDAP connection is used, this path is used to load a key store file, which contains the trusted certificates
registeredUserRoleIdentifier
com.unblu.addons.synctool.ldap.registeredUserRoleIdentifier
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
roleFilter
com.unblu.addons.synctool.ldap.roleFilter
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
LDAP filter to retrieve all unblu roles (if they are a groupOfNames), must contain %role% as wildcard for all roleIdentifiers
roleFilterBaseDN
com.unblu.addons.synctool.ldap.roleFilterBaseDN
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
base dn for role retrieval. Uses non-user/non-team baseDN as default
roleMemberAttributeName
com.unblu.addons.synctool.ldap.roleMemberAttributeName
-
Type: String
-
Default:
member
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The member attribute name for member listing in role groupOfNames.
roleSearchScope
com.unblu.addons.synctool.ldap.roleSearchScope
-
Type: String with allowed values:
-
object
-
onelevel
-
subtree
-
-
Default:
SUBTREE
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
LDAP Search scope for the roleFilter based query. Possible values are OBJECT,ONELEVEL and SUBTREE
serverHostname
com.unblu.addons.synctool.ldap.serverHostname
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The ldap server hostname or ip
serverPassword
com.unblu.addons.synctool.ldap.serverPassword
-
Type: Secret
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The authentication password for the serverUsername-user
serverPort
com.unblu.addons.synctool.ldap.serverPort
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The ldap server port. If not specified (null), the default LDAP port (389 without ecryption or 636 for LDAPS) is used
serverUsername
com.unblu.addons.synctool.ldap.serverUsername
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Server Username (usually similar to cn=Admin or cn=Directory Manager,…
superadminRoleIdentifier
com.unblu.addons.synctool.ldap.superadminRoleIdentifier
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
supervisorRoleIdentifier
com.unblu.addons.synctool.ldap.supervisorRoleIdentifier
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
teamFilter
com.unblu.addons.synctool.ldap.teamFilter
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
LDAP filter to retrieve all unblu teams, may contain %team% or %role%
teamFilterBaseDN
com.unblu.addons.synctool.ldap.teamFilterBaseDN
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
base dn for team retrieval. Uses non-user/non-team baseDN as default
teamIdAttributeName
com.unblu.addons.synctool.ldap.teamIdAttributeName
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The team id attribute name
teamMatchOrderPrecedence
com.unblu.addons.synctool.ldap.teamMatchOrderPrecedence
-
Type: List of strings
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
A list of regular expressions in a specific order. If a user is assigned to multiple teams in the LDAP system, this list specifies the order in which his team is chosen. The list of teams from LDAP is matched against this list. Entries appearing earlier in the list will have precedence over entries appearing later or not at all.
teamMemberAttributeName
com.unblu.addons.synctool.ldap.teamMemberAttributeName
-
Type: String
-
Default:
member
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The member attribute name for member listing in team groupOfNames.
teamSearchScope
com.unblu.addons.synctool.ldap.teamSearchScope
-
Type: String with allowed values:
-
object
-
onelevel
-
subtree
-
-
Default:
SUBTREE
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
LDAP Search scope for the teamFilter based query. Possible values are OBJECT,ONELEVEL and SUBTREE
technicaladminRoleIdentifier
com.unblu.addons.synctool.ldap.technicaladminRoleIdentifier
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
timeoutMS
com.unblu.addons.synctool.ldap.timeoutMS
-
Type: Integer
-
Default:
30000
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The timeout in milliseconds for ldap connections
trustManagerAlgorithm
com.unblu.addons.synctool.ldap.trustManagerAlgorithm
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Defines the algorithm which is used to read/use the trusted certifactes from the keystore file. If not specified, the default which is defined in the jvm property 'ssl.TrustManagerFactory.algorithm' is used. Normaly this is 'PKIX'. Other known type is 'SunX509'
trustedCertsKeyStorePassword
com.unblu.addons.synctool.ldap.trustedCertsKeyStorePassword
-
Type: Secret
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
If an encrypted LDAP connection is used, this password is used to load a key store file, which contains the trusted certificates
trustedCertsKeyStoreType
com.unblu.addons.synctool.ldap.trustedCertsKeyStoreType
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Defines the type of the keystore file, which contains the trusted certificates. If not specified, the default which is stored in the jvm security.property file at 'keystore.type' is used. Normaly this is 'JKS'. All known types: 'JCEKS', 'JKS', 'DKS', 'PKCS11', 'PKCS12'
userEmailAttributeName
com.unblu.addons.synctool.ldap.userEmailAttributeName
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The attribute name of the user entry/object that stores the email address of the user (optional)
userFilter
com.unblu.addons.synctool.ldap.userFilter
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
LDAP filter to retrieve all unblu users, may contain %team%
userFilterBaseDN
com.unblu.addons.synctool.ldap.userFilterBaseDN
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
base dn for user retrieval. Uses non-user/non-team baseDN as default
userFirstNameAttributeName
com.unblu.addons.synctool.ldap.userFirstNameAttributeName
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The attribute name of the user entry/object that stores the first name of the user (optional)
userIdAttributeName
com.unblu.addons.synctool.ldap.userIdAttributeName
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The user id attribute name
userLastNameAttributeName
com.unblu.addons.synctool.ldap.userLastNameAttributeName
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The attribute name of the user entry/object that stores the last name of the user (optional)
Authenticator configuration
CannedResponsesRoleGuard
cannedResponsesMinimalRole
com.unblu.core.settings.cannedResponsesMinimalRole
-
Type: String with allowed values:
-
admin
-
anonymous_user
-
partner
-
registered_user
-
supervisor
-
super_admin
-
technical_admin
-
webuser
-
-
Default:
REGISTERED_USER
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Minimal role for settings cannedResponses module
Deputy relationships role guard
Minimum role for changes in "deputyRelationships"
com.unblu.core.settings.deputyRelationshipsMinimalRole
-
Type: String with allowed values:
-
admin
-
anonymous_user
-
partner
-
registered_user
-
supervisor
-
super_admin
-
technical_admin
-
webuser
-
-
Default:
REGISTERED_USER
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The minimum role for changing settings in the "deputyRelationships" module
PropertyEditorConfiguration
Background color of "deprecated" label
com.unblu.configuration.client.core.properties.AbstractPropertiesEditorComponent.backgroundColorDeprecatedLabel
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.warning200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
The default color is "Warning color variant 200"
Background color of "preview" label
com.unblu.configuration.client.core.properties.AbstractPropertiesEditorComponent.backgroundColorPreviewLabel
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.announcement100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
The default color is "Announcement color variant 100"
Link for information on "deprecated" status
com.unblu.configuration.client.core.properties.AbstractPropertiesEditorComponent.documentationLinkStatusDeprecated
-
Type: String
-
Default:
https://www.unblu.com/en/docs/latest/knowledge-base/release-policy.html#deprecated
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
The link points to the documentation describing the "deprecated" status of a configuration or text property
Link for information on "preview" status
com.unblu.configuration.client.core.properties.AbstractPropertiesEditorComponent.documentationLinkStatusPreview
-
Type: String
-
Default:
https://www.unblu.com/en/docs/latest/knowledge-base/release-policy.html#preview
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
The link points to the documentation describing the "preview" status of a configuration or text property
Account and Global Server Configuration interface sidebar style
Color of active navigation entry
com.unblu.config.nav.ui.activeHighlight
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Background color of hovered navigation entry
com.unblu.config.nav.ui.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Background color of hovered active navigation entry
com.unblu.config.nav.ui.backgroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Background color of navigation entry
com.unblu.config.nav.ui.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Background color of active navigation entry
com.unblu.config.nav.ui.backgroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Background color of pressed navigation entry
com.unblu.config.nav.ui.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Background color of pressed active navigation entry
com.unblu.config.nav.ui.backgroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Border color of hovered navigation entry
com.unblu.config.nav.ui.borderHover
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Border color of hovered active navigation entry
com.unblu.config.nav.ui.borderHoverActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Border color of navigation entry
com.unblu.config.nav.ui.borderNormal
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Border color of active navigation entry
com.unblu.config.nav.ui.borderNormalActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Border color of pressed navigation entry
com.unblu.config.nav.ui.borderPress
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Border color of pressed active navigation entry
com.unblu.config.nav.ui.borderPressActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Border radius of navigation entry
com.unblu.config.nav.ui.borderRadius
-
Type: Integer
-
Default:
4
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Border width of navigation entry
com.unblu.config.nav.ui.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Foreground color of hovered navigation entry
com.unblu.config.nav.ui.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Foreground color of hovered active navigation entry
com.unblu.config.nav.ui.foregroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Foreground color of navigation entry
com.unblu.config.nav.ui.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Foreground color of active navigation entry
com.unblu.config.nav.ui.foregroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Foreground color of pressed navigation entry
com.unblu.config.nav.ui.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Foreground color of pressed active navigation entry
com.unblu.config.nav.ui.foregroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Background color
com.unblu.config.nav.ui.navBarBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Section header font color
com.unblu.config.nav.ui.sectionHeaderColor
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
BODY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Section header font size
com.unblu.config.nav.ui.sectionHeaderSize
-
Type: String with allowed values:
-
heading1
-
heading2
-
heading3
-
paragraph
-
small
-
tiny
-
-
Default:
TINY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the sidebar of the Account and Global Server Configuration interfaces
Conversation recording configuration
Action bar background color
com.unblu.recording.ui.actionBarBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Set to "transparent" to let a custom background shine through. If set to "transparent", make sure that "actionBarForeground" is set to "DARK" or "LIGHT", as "AUTO" won’t work in this case.
Action bar divider color
com.unblu.recording.ui.actionBarDividerColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Used at the bottom of the action bar. Only relevant if actionBarElevation
is set to "FLAT".
Action bar elevation
com.unblu.recording.ui.actionBarElevation
-
Type: String with allowed values:
-
elevated
-
flat
-
-
Default:
ELEVATED
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
"FLAT" displays a divider beneath the action bar and no shadow. "ELEVATED" displays a shadow beneath the action bar and no divider.
Action bar foreground brightness
com.unblu.recording.ui.actionBarForeground
-
Type: String with allowed values:
-
auto
-
dark
-
light
-
-
Default:
AUTO
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
When set to "AUTO", the foreground color is selected based on the action bar’s background color to guarantee maximum contrast
Agent action bar configuration
Action bar background color
com.unblu.agent.ui.actionbar.actionBarBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Set to "transparent" to let a custom background shine through. If set to "transparent", make sure that "actionBarForeground" is set to "DARK" or "LIGHT", as "AUTO" won’t work in this case.
Action bar divider color
com.unblu.agent.ui.actionbar.actionBarDividerColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.border\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used at the bottom of the action bar. Only relevant if actionBarElevation
is set to "FLAT".
Action bar elevation
com.unblu.agent.ui.actionbar.actionBarElevation
-
Type: String with allowed values:
-
elevated
-
flat
-
-
Default:
FLAT
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
"FLAT" displays a divider beneath the action bar and no shadow. "ELEVATED" displays a shadow beneath the action bar and no divider.
Action bar foreground brightness
com.unblu.agent.ui.actionbar.actionBarForeground
-
Type: String with allowed values:
-
auto
-
dark
-
light
-
-
Default:
AUTO
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
When set to "AUTO", the foreground color is selected based on the action bar’s background color to guarantee maximum contrast
Agent conversation shortcut configuration
Shortcut for toggling "mark mode" layer action
com.unblu.agent.conversation.shortcuts.layerActionMarkShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+shift+a
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut for toggling mark mode in the collaboration layer. Make sure it is not already used by the browser itself.
Collaboration layer remote control toggle shortcut
com.unblu.agent.conversation.shortcuts.layerActionRemoteControlShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+shift+s
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut for toggling the collaboration layer remote control. Make sure it is not already used by the browser itself.
Scroll lock layer action shortcut
com.unblu.agent.conversation.shortcuts.layerActionScrollLockShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+shift+l
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut for toggling the scroll lock in the collaboration layer. Make sure it is not already used by the browser itself.
Shortcut for opening canned responses selection dialog
com.unblu.agent.conversation.shortcuts.openCannedResponsesShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+y
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut for opening the canned responses selection dialog. Make sure it is not already used by the browser itself.
Shortcut for toggling chat panel
com.unblu.agent.conversation.shortcuts.toggleIndividualUiShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+shift+i
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut for toggling the chat panel in a conversation. Make sure it is not already used by the browser itself.
Shortcut to maximize/minimize the collaboration space
com.unblu.agent.conversation.shortcuts.toggleMaximizeCollabSpaceShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+shift+f
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut for maximizing and minimizing the collaboration space. Make sure it is not already used by the browser itself.
Agent conversation UI
Show agent capacity for invitations
com.unblu.agent.conversation.ui.agentInviteShowCapacity
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Show an agent’s availability to accept conversation requests when inviting them to a conversation or forwarding them a conversation. The information is only conclusive for agents who have an inbound queue for visitor-initiated conversations, and whose inbound queue is managed by Unblu rather than a third-party system.
Options of "request awaited person type" dialog
com.unblu.agent.conversation.ui.changeAwaitedPersonTypeDialogOptions
-
Type: List of string with allowed values:s
-
agent
-
none
-
visitor
-
-
Default:
NONE,VISITOR,AGENT
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Background color of collaboration layer header bars
com.unblu.agent.conversation.ui.collaborationLayerHeaderBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Collaboration layer maximize button style
"Hovered" background color
com.unblu.conversation.collabspace.layer.header.maximize.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer maximize" button in "hovered" state
"Hovered" background color (active)
com.unblu.conversation.collabspace.layer.header.maximize.backgroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer maximize" button in "hovered (active)" state
Normal background color
com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer maximize" button in "normal" state
Normal background color (active)
com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer maximize" button in "normal (active)" state
"Pressed" background color
com.unblu.conversation.collabspace.layer.header.maximize.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer maximize" button in "pressed" state
"Pressed" background color (active)
com.unblu.conversation.collabspace.layer.header.maximize.backgroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer maximize" button in "pressed (active)" state
"Hovered" border color
com.unblu.conversation.collabspace.layer.header.maximize.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer maximize" button in "hovered" state
"Hovered" border color (active)
com.unblu.conversation.collabspace.layer.header.maximize.borderHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer maximize" button in "hovered (active)" state
Normal border color
com.unblu.conversation.collabspace.layer.header.maximize.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer maximize" button in "normal" state
Normal border color (active)
com.unblu.conversation.collabspace.layer.header.maximize.borderNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer maximize" button in "normal (active)" state
"Pressed" border color
com.unblu.conversation.collabspace.layer.header.maximize.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer maximize" button in "pressed" state
"Pressed" border color (active)
com.unblu.conversation.collabspace.layer.header.maximize.borderPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer maximize" button in "pressed (active)" state
Border width
com.unblu.conversation.collabspace.layer.header.maximize.borderWidth
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "collaboration layer maximize" button
"Hovered" foreground color
com.unblu.conversation.collabspace.layer.header.maximize.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer maximize" button in "hovered" state
"Hovered" foreground color (active)
com.unblu.conversation.collabspace.layer.header.maximize.foregroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer maximize" button in "hovered (active)" state
Normal foreground color
com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer maximize" button in "normal" state
Normal foreground color (active)
com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer maximize" button in "normal (active)" state
"Pressed" foreground color
com.unblu.conversation.collabspace.layer.header.maximize.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer maximize" button in "pressed" state
"Pressed" foreground color (active)
com.unblu.conversation.collabspace.layer.header.maximize.foregroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer maximize" button in "pressed (active)" state
Inbox shortcut configuration
Shortcut to open "Forwarded" tab
com.unblu.agent.inbox.shortcuts.openInboxForwardedShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+f
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open the 'Forwarded' inbox tab. Make sure it isn’t already used by the browser itself and works on your keyboard layout.
Shortcut to open primary inbox tab
com.unblu.agent.inbox.shortcuts.openInboxPrimaryShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+p
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open the primary inbox tab. Make sure it isn’t already used by the browser itself and works on your keyboard layout.
Shortcut to open secondary inbox tab
com.unblu.agent.inbox.shortcuts.openInboxSecondaryShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+s
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open the secondary inbox tab. Make sure it isn’t already used by the browser itself and works on your keyboard layout.
Inbox UI configuration
Default inbox sort order
com.unblu.agent.inbox.ui.defaultSortOrder
-
Type: String with allowed values:
-
asc
-
desc
-
-
Default:
DESC
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Conversations are sorted by timestamp of the last message
Display forwarded conversations in separate tab
com.unblu.agent.inbox.ui.displayForwardedConversationsInTabs
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
If enabled, conversations forwarded by an agent are displayed in a separate tab in the agent’s inbox
Display two tabs in agent inbox
com.unblu.agent.inbox.ui.displayOwnAndSecondaryConversationsInTabs
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
If enabled, the agent inbox is split into two tabs, one for conversations where the agent is the primary agent and one for conversations where they are the secondary agent
Conversation UI
"Join conversation" timeout (in ms)
com.unblu.conversation.ui.conversationJoinTimeout
-
Type: Integer
-
Default:
20000
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Time, in milliseconds, the UI waits while trying to join and display a conversation
Enable group conversation avatar
com.unblu.conversation.ui.enableGroupConversationAvatar
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
If enabled, Unblu displays the group conversation avatar instead of a person’s avatar for conversations with more than two participants
Conversation action bar configuration
Display mode of "assign conversation to me" action
com.unblu.conversation.actionbar.ui.assignConversationToMeActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "assign conversation to me" action
com.unblu.conversation.actionbar.ui.assignConversationToMeActionSortOrder
-
Type: Integer
-
Default:
140
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "change assignee" action in the person dialog
com.unblu.conversation.actionbar.ui.changeAssigneeActionSortOrder
-
Type: Integer
-
Default:
20
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode of "change language" action
com.unblu.conversation.actionbar.ui.changeLanguageActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "change language" action
com.unblu.conversation.actionbar.ui.changeLanguageActionSortOrder
-
Type: Integer
-
Default:
110
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode of "change nickname" action
com.unblu.conversation.actionbar.ui.changeNicknameActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "change nickname" action
com.unblu.conversation.actionbar.ui.changeNicknameActionSortOrder
-
Type: Integer
-
Default:
120
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "hide/unhide participation" action in the person dialog
com.unblu.conversation.actionbar.ui.changeParticipationVisibilityActionSortOrder
-
Type: Integer
-
Default:
10
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode of "change topic" action
com.unblu.conversation.actionbar.ui.changeTopicActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "change topic" action
com.unblu.conversation.actionbar.ui.changeTopicActionSortOrder
-
Type: Integer
-
Default:
40
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "change secondary agent visibility" action
com.unblu.conversation.actionbar.ui.changeVisibilityActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if permission to change the visibility for secondary agents has been granted in the conversation configuration
Sort order for "change secondary agent visibility" action
com.unblu.conversation.actionbar.ui.changeVisibilityActionSortOrder
-
Type: Integer
-
Default:
130
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "collapse Individual UI" action
com.unblu.conversation.actionbar.ui.collapseActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "collapse Individual UI" action
com.unblu.conversation.actionbar.ui.collapseActionSortOrder
-
Type: Integer
-
Default:
180
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "context migration co-browsing" action
com.unblu.conversation.actionbar.ui.contextMigrationCobrowsingActionDisplayMode
Only visible if: com.unblu.messenger.contextMigrationCoBrowsingEnabled=true
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
HIDDEN
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the person also has the right to see & switch the layers
Sort order for "context migration co-browsing" action
com.unblu.conversation.actionbar.ui.contextMigrationCobrowsingActionSortOrder
Only visible if: com.unblu.messenger.contextMigrationCoBrowsingEnabled=true
-
Type: Integer
-
Default:
60
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "download message log" action
com.unblu.conversation.actionbar.ui.downloadMessageLogActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the participant has been granted permission to download the message log in the conversation configuration
downloadMessageLogActionFormat
com.unblu.conversation.actionbar.ui.downloadMessageLogActionFormat
-
Type: String with allowed values:
-
csv
-
txt
-
-
Default:
CSV
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
What file format the exported message log should have.
Sort order for "download message log" action
com.unblu.conversation.actionbar.ui.downloadMessageLogActionSortOrder
-
Type: Integer
-
Default:
150
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "embedded co-browsing" action
com.unblu.conversation.actionbar.ui.embeddedCobrowsingActionDisplayMode
Only visible if: com.unblu.messenger.embeddedCoBrowsingEnabled=true
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
HIDDEN
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the person also has the right to see & switch the layers
Sort order for "embedded co-browsing" action
com.unblu.conversation.actionbar.ui.embeddedCobrowsingActionSortOrder
Only visible if: com.unblu.messenger.embeddedCoBrowsingEnabled=true
-
Type: Integer
-
Default:
50
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "end conversation" action
com.unblu.conversation.actionbar.ui.endConversationActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if permission has been granted for the participant to end the conversation in the conversation configuration
Sort order for "end conversation" action
com.unblu.conversation.actionbar.ui.endConversationActionSortOrder
-
Type: Integer
-
Default:
200
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "remove participant" action in the critical action section of the person dialog
com.unblu.conversation.actionbar.ui.kickParticipantActionSortOrder
-
Type: Integer
-
Default:
10
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "leave conversation" action
com.unblu.conversation.actionbar.ui.leaveConversationActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if permission has been granted for the participant to leave the conversation in the conversation configuration
Sort order for "leave conversation" action
com.unblu.conversation.actionbar.ui.leaveConversationActionSortOrder
-
Type: Integer
-
Default:
190
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "minimize/maximize Individual UI" action
com.unblu.conversation.actionbar.ui.minMaxActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "minimize/maximize Individual UI" action
com.unblu.conversation.actionbar.ui.minMaxActionSortOrder
-
Type: Integer
-
Default:
160
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode of "mobile co-browsing" action
com.unblu.conversation.actionbar.ui.mobileCoBrowsingActionDisplayMode
Only visible if: com.unblu.messenger.mobileCoBrowsingEnabled=true
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
HIDDEN
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the person also has the right to see & switch the layers
Sort order for "mobile co-browsing" action
com.unblu.conversation.actionbar.ui.mobileCoBrowsingActionSortOrder
Only visible if: com.unblu.messenger.mobileCoBrowsingEnabled=true
-
Type: Integer
-
Default:
70
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of "participant overflow" button
com.unblu.conversation.actionbar.ui.participantOverflowAvatarBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Foreground color of "participant overflow" button
com.unblu.conversation.actionbar.ui.participantOverflowAvatarForegroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral900\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "pop out Individual UI" action
com.unblu.conversation.actionbar.ui.popOutActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
HIDDEN
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The action is only available in site integration implementations, and if the conversation’s "popoutEnabled" setting is true
Sort order for "pop out Individual UI" action
com.unblu.conversation.actionbar.ui.popOutActionSortOrder
-
Type: Integer
-
Default:
170
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Display mode of "screen sharing" action
com.unblu.conversation.actionbar.ui.screenSharingActionDisplayMode
Only visible if: com.unblu.messenger.screenSharingEnabled=true
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
HIDDEN
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the person also has the right to see & switch the layers
Sort order for "screen sharing" action
com.unblu.conversation.actionbar.ui.screenSharingActionSortOrder
Only visible if: com.unblu.messenger.screenSharingEnabled=true
-
Type: Integer
-
Default:
100
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "back" button
com.unblu.conversation.actionbar.ui.showBackButton
-
Type: String with allowed values:
-
always
-
never
-
when_ended
-
-
Default:
ALWAYS
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "back" button in the conversation action bar, if at all. The setting NEVER should only be used after careful consideration, since it can leave visitors stuck in a conversation.
Display mode for "show all files" action
com.unblu.conversation.actionbar.ui.showFilesActionDisplayMode
Only visible if: com.unblu.messenger.fileSharingEnabled=true
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the permission required has been granted in the conversation configuration
Sort order for "show all files" action
com.unblu.conversation.actionbar.ui.showFilesActionSortOrder
Only visible if: com.unblu.messenger.fileSharingEnabled=true
-
Type: Integer
-
Default:
30
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "universal co-browsing" action
com.unblu.conversation.actionbar.ui.universalActionDisplayMode
Only visible if: com.unblu.messenger.universalCoBrowsingEnabled=true
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
HIDDEN
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the person also has the right to see & switch the layers
Sort order for "universal co-browsing" action
com.unblu.conversation.actionbar.ui.universalActionSortOrder
Only visible if: com.unblu.messenger.universalCoBrowsingEnabled=true
-
Type: Integer
-
Default:
80
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "video call" action
com.unblu.conversation.actionbar.ui.videoCallActionDisplayMode
Only visible if: com.unblu.messenger.callEnabled=true
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
SHOW_IF_POSSIBLE
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the call permissions required have been granted in the conversation configuration
Sort order for "video call" action
com.unblu.conversation.actionbar.ui.videoCallActionSortOrder
Only visible if: com.unblu.messenger.callEnabled=true
-
Type: Integer
-
Default:
20
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "voice call" action
com.unblu.conversation.actionbar.ui.voiceCallActionDisplayMode
Only visible if: com.unblu.messenger.callEnabled=true
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
SHOW_IF_POSSIBLE
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the call permissions required have been granted in the conversation configuration
Sort order for "voice call" action
com.unblu.conversation.actionbar.ui.voiceCallActionSortOrder
Only visible if: com.unblu.messenger.callEnabled=true
-
Type: Integer
-
Default:
10
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Display mode for "whiteboard" action
com.unblu.conversation.actionbar.ui.whiteboardActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
HIDDEN
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The action is only available if the person also has the right to see & switch the layers
Call action bar UI configuration
Alignment of call action bar
com.unblu.conversation.call.actionbar.alignment
-
Type: String with allowed values:
-
end
-
middle
-
start
-
-
Default:
END
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Call action bar background color
com.unblu.conversation.call.actionbar.backgroundColor
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Set to "transparent" to let a custom background shine through. If set to "transparent", make sure that the foreground is set to "DARK" or "LIGHT", as "AUTO" doesn’t work in this case.
Display mode for "background blur" action
com.unblu.conversation.call.actionbar.blurActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "background blur" action in the call action bar
Display mode for "collapse call UI" action
com.unblu.conversation.call.actionbar.collapseActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "collapse call UI" action in the call action bar
Display mode for "cycle camera" action
com.unblu.conversation.call.actionbar.cycleCameraActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_SHOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "cycle camera" action in the call action bar
Call action bar divider color
com.unblu.conversation.call.actionbar.dividerColor
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used at the bottom of the action bar. Only relevant if "actionBarElevation" is set to "FLAT".
Call action bar elevation
com.unblu.conversation.call.actionbar.elevation
-
Type: String with allowed values:
-
elevated
-
flat
-
-
Default:
FLAT
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
"FLAT" displays a divider beneath the action bar and no shadow. "ELEVATED" displays a shadow beneath the action bar and no divider.
Call action bar foreground brightness
com.unblu.conversation.call.actionbar.foreground
-
Type: String with allowed values:
-
auto
-
dark
-
light
-
-
Default:
LIGHT
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
When set to "AUTO", the foreground color is selected based on the action bar’s background color to guarantee maximum contrast
Display mode for "open media settings" action
com.unblu.conversation.call.actionbar.mediaSettingsActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_SHOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "open media settings" action in the call action bar
Display mode for "maximize/minimize call UI" action
com.unblu.conversation.call.actionbar.minMaxActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
SHOW_IF_POSSIBLE
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "maximize/minimize call UI" action in the call action bar
Display mode for "personal dial into call" action
com.unblu.conversation.call.actionbar.personalDialInActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "personal dial into call" action in the call action bar
Display mode for "pop out/pop in call UI" action
com.unblu.conversation.call.actionbar.popOutActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "pop out/pop in call UI" action in the call action bar
Display mode for "take snapshot" action
com.unblu.conversation.call.actionbar.snapshotActionDisplayMode
-
Type: String with allowed values:
-
always_in_overflow
-
always_show
-
hidden
-
show_if_possible
-
-
Default:
ALWAYS_IN_OVERFLOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
How to display the "take snapshot" action in the call action bar
Call shortcut configuration
Shortcut to toggle camera
com.unblu.conversation.call.shortcuts.toggleCamShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+e
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Make sure the shortcut isn’t already used by the browser itself and works on your keyboard layout.
Shortcut to toggle microphone
com.unblu.conversation.call.shortcuts.toggleMicShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+d
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Make sure the shortcut isn’t already used by the browser itself and works on your keyboard layout.
Shortcut to toggle video background blurring
com.unblu.conversation.call.shortcuts.toggleVideoBackgroundBlurShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+b
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Make sure the shortcut isn’t already used by the browser itself and works on your keyboard layout.
Call UI configuration
Border radius of call UI buttons
com.unblu.conversation.call.borderRadiusCallButton
-
Type: Integer
-
Default:
100
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of "accept call" button
com.unblu.conversation.call.colorCallAcceptButton
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightSuccess\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Call UI background color
com.unblu.conversation.call.colorCallBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundInverse\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Color of "decline call" button
com.unblu.conversation.call.colorCallDeclineButton
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightError\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
"Call type" icon background color
com.unblu.conversation.call.colorCallTypeIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary400\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Color of audio indicator in videos
com.unblu.conversation.call.colorVideoAudioIndicator
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightSuccess\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Background color of video elements
com.unblu.conversation.call.colorVideoBackground
-
Type: Complex color
-
Default:
rgba(0,0,0,0.2)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Only visible if the person isn’t sharing their camera
Background color of labels in videos
com.unblu.conversation.call.colorVideoLabelBackground
-
Type: Complex color
-
Default:
rgba(0,0,0,0.6)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Foreground color of labels in videos
com.unblu.conversation.call.colorVideoLabelForeground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Delay before displaying "call connecting" label
com.unblu.conversation.call.displayConnectingLabelDelay
-
Type: Integer
-
Default:
3000
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The label is displayed under the loading animation if connecting to an active call takes longer
Interval to display the next "call ringing" label
com.unblu.conversation.call.displayRingingLabelDelay
-
Type: Integer
-
Default:
15000
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The label is displayed in the outbound call UI if a call isn’t answered
Delay for the ringing sound in the outbound call
com.unblu.conversation.call.outboundRingingDelay
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Background color of "Unmute audio playback" overlay
com.unblu.conversation.call.unmuteAudioPlaybackOverlayBackground
-
Type: Complex color
-
Default:
rgba(0,0,0,0.75)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
Required because browsers restrict audio playback if a person refreshes the browser while not sharing their camera or microphone
Foreground color of "Unmute audio playback" overlay
com.unblu.conversation.call.unmuteAudioPlaybackOverlayForeground
-
Type: Complex color
-
Default:
#FFFFFF
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
Required because browsers restrict audio playback if a person refreshes the browser while not sharing their camera or microphone
Call action button style
"Hovered" background color
com.unblu.conversation.call.button.action.backgroundHover
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.conversation.call.button.action.backgroundNormal\}, $alpha: 0.05)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call action" button in "hovered" state
Normal background color
com.unblu.conversation.call.button.action.backgroundNormal
-
Type: Complex color
-
Default:
rgba(255,255,255,0.05)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call action" button in "normal" state
"Pressed" background color
com.unblu.conversation.call.button.action.backgroundPress
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.conversation.call.button.action.backgroundHover\}, $alpha: 0.05)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call action" button in "pressed" state
"Hovered" border color
com.unblu.conversation.call.button.action.borderHover
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call action" button in "hovered" state
Normal border color
com.unblu.conversation.call.button.action.borderNormal
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call action" button in "normal" state
"Pressed" border color
com.unblu.conversation.call.button.action.borderPress
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call action" button in "pressed" state
Border width
com.unblu.conversation.call.button.action.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "call action" button
"Hovered" foreground color
com.unblu.conversation.call.button.action.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.action.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call action" button in "hovered" state
Normal foreground color
com.unblu.conversation.call.button.action.foregroundNormal
-
Type: Complex color
-
Default:
rgba(255,255,255,0.6)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call action" button in "normal" state
"Pressed" foreground color
com.unblu.conversation.call.button.action.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.action.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call action" button in "pressed" state
Call toggle button style
"Hovered" background color
com.unblu.conversation.call.button.toggle.backgroundHover
-
Type: Complex color
-
Default:
rgba(255,255,255,0.05)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call toggle" button in "hovered" state
"Hovered" background color (active)
com.unblu.conversation.call.button.toggle.backgroundHoverActive
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.conversation.call.button.toggle.backgroundNormalActive\}, $alpha:-10%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call toggle" button in "hovered (active)" state
Normal background color
com.unblu.conversation.call.button.toggle.backgroundNormal
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call toggle" button in "normal" state
Normal background color (active)
com.unblu.conversation.call.button.toggle.backgroundNormalActive
-
Type: Complex color
-
Default:
rgba(255,255,255)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call toggle" button in "normal (active)" state
"Pressed" background color
com.unblu.conversation.call.button.toggle.backgroundPress
-
Type: Complex color
-
Default:
rgba(255,255,255,0.1)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call toggle" button in "normal" state
"Pressed" background color (active)
com.unblu.conversation.call.button.toggle.backgroundPressActive
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.conversation.call.button.toggle.backgroundNormalActive\}, $alpha:-20%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "call toggle" button in "pressed (active)" state
"Hovered" border color
com.unblu.conversation.call.button.toggle.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call toggle" button in "hovered" state
"Hovered" border color (active)
com.unblu.conversation.call.button.toggle.borderHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.backgroundHoverActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call toggle" button in "hovered (active)" state
Normal border color
com.unblu.conversation.call.button.toggle.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call toggle" button in "normal" state
Normal border color (active)
com.unblu.conversation.call.button.toggle.borderNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.backgroundNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call toggle" button in "normal (active)" state
"Pressed" border color
com.unblu.conversation.call.button.toggle.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call toggle" button in "pressed" state
"Pressed" border color (active)
com.unblu.conversation.call.button.toggle.borderPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.backgroundPressActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "call toggle" button in "pressed (active)" state
Border width
com.unblu.conversation.call.button.toggle.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "call toggle" button
"Hovered" foreground color
com.unblu.conversation.call.button.toggle.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call toggle" button in "hovered" state
"Hovered" foreground color (active)
com.unblu.conversation.call.button.toggle.foregroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.foregroundNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call toggle" button in "hovered (active)" state
Normal foreground color
com.unblu.conversation.call.button.toggle.foregroundNormal
-
Type: Complex color
-
Default:
rgba(255,255,255,0.5)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call toggle" button in "normal" state
Normal foreground color (active)
com.unblu.conversation.call.button.toggle.foregroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.colorCallBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call toggle" button in "normal (active)" state
"Pressed" foreground color
com.unblu.conversation.call.button.toggle.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call toggle" button in "pressed" state
"Pressed" foreground color (active)
com.unblu.conversation.call.button.toggle.foregroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.call.button.toggle.foregroundNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "call toggle" button in "pressed (active)" state
Collaboration space UI
Color of "collaboration layer active" indicator
com.unblu.conversation.collabspace.colorLayerActiveIndicator
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightAnnouncement\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Splash screen background color
com.unblu.conversation.collabspace.colorLayerLoadingSplashBackground
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.theme.color.gray050\}, $alpha: -0.1)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used for the splash screen when a collaboration layer is launched
Splash screen text color
com.unblu.conversation.collabspace.colorLayerLoadingSplashForeground
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
BODY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used for the splash screen when a collaboration layer is launched
Icon background color on splash screen
com.unblu.conversation.collabspace.colorLayerLoadingSplashIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightAnnouncement\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used for the splash screen when a collaboration layer is launched
Splash screen icon color
com.unblu.conversation.collabspace.colorLayerLoadingSplashIconForeground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used for the splash screen when a collaboration layer is launched
Splash screen loader color
com.unblu.conversation.collabspace.colorLayerLoadingSplashLoader
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral900\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used for the splash screen when a collaboration layer is launched
Capturing frame color
com.unblu.conversation.collabspace.colorVisitorCapturingFrame
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightSuccess\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The capturing frame indicates to the participant that capturing, collaboration, or sharing is taking place
Collaboration layer action button style
"Hovered" background color
com.unblu.conversation.collabspace.layer.action.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer action" button in "hovered" state
"Hovered" background color (active)
com.unblu.conversation.collabspace.layer.action.backgroundHoverActive
-
Type: Complex color
-
Default:
change-color($\{com.unblu.theme.color.neutral700\},$alpha: 0.32)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer action" button in "hovered (active)" state
Normal background color
com.unblu.conversation.collabspace.layer.action.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer action" button in "normal" state
Normal background color (active)
com.unblu.conversation.collabspace.layer.action.backgroundNormalActive
-
Type: Complex color
-
Default:
change-color($\{com.unblu.theme.color.neutral700\},$alpha: 0.24)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer action" button in "normal (active)" state
"Pressed" background color
com.unblu.conversation.collabspace.layer.action.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer action" button in "pressed" state
"Pressed" background color (active)
com.unblu.conversation.collabspace.layer.action.backgroundPressActive
-
Type: Complex color
-
Default:
change-color($\{com.unblu.theme.color.neutral700\},$alpha: 0.40)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer action" button in "pressed (active)" state
"Hovered" border color
com.unblu.conversation.collabspace.layer.action.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.borderHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer action" button in "hovered" state
"Hovered" border color (active)
com.unblu.conversation.collabspace.layer.action.borderHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.borderHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer action" button in "hovered (active)" state
Normal border color
com.unblu.conversation.collabspace.layer.action.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.borderNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer action" button in "normal" state
Normal border color (active)
com.unblu.conversation.collabspace.layer.action.borderNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.borderNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer action" button in "normal (active)" state
"Pressed" border color
com.unblu.conversation.collabspace.layer.action.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.borderPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer action" button in "pressed" state
"Pressed" border color (active)
com.unblu.conversation.collabspace.layer.action.borderPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.borderPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer action" button in "pressed (active)" state
Border width
com.unblu.conversation.collabspace.layer.action.borderWidth
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "collaboration layer action" button
"Hovered" foreground color
com.unblu.conversation.collabspace.layer.action.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer action" button in "hovered" state
Hover foreground color (active)
com.unblu.conversation.collabspace.layer.action.foregroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer action" button in "hovered (active)" state
Normal foreground color
com.unblu.conversation.collabspace.layer.action.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer action" button in "normal" state
Normal foreground color (active)
com.unblu.conversation.collabspace.layer.action.foregroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer action" button in "normal (active)" state
"Pressed" foreground color
com.unblu.conversation.collabspace.layer.action.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer action" button in "pressed" state
"Pressed" foreground color (active)
com.unblu.conversation.collabspace.layer.action.foregroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer action" button in "pressed (active)" state
Collaboration layer button style
"Hovered" background color
com.unblu.conversation.collabspace.layer.button.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.secondary.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer" button in "hovered" state
"Hovered" background color (active)
com.unblu.conversation.collabspace.layer.button.backgroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer" button in "hovered (active)" state
Normal background color
com.unblu.conversation.collabspace.layer.button.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.secondary.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer" button in "normal" state
Normal background color (active)
com.unblu.conversation.collabspace.layer.button.backgroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer" button in "normal (active)" state
"Pressed" background color
com.unblu.conversation.collabspace.layer.button.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.secondary.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer" button in "pressed" state
"Pressed" background color (active)
com.unblu.conversation.collabspace.layer.button.backgroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "collaboration layer" button in "pressed (active)" state
"Hovered" border color
com.unblu.conversation.collabspace.layer.button.borderHover
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer" button in "hovered" state
"Hovered" border color (active)
com.unblu.conversation.collabspace.layer.button.borderHoverActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer" button in "hovered (active)" state
Normal border color
com.unblu.conversation.collabspace.layer.button.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer" button in "normal" state
Normal border color (active)
com.unblu.conversation.collabspace.layer.button.borderNormalActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer" button in "normal (active)" state
"Pressed" border color
com.unblu.conversation.collabspace.layer.button.borderPress
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer" button in "pressed" state
"Pressed" border color (active)
com.unblu.conversation.collabspace.layer.button.borderPressActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "collaboration layer" button in "pressed (active)" state
Border width
com.unblu.conversation.collabspace.layer.button.borderWidth
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "collaboration layer" button
"Hovered" foreground color
com.unblu.conversation.collabspace.layer.button.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.secondary.foregroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer" button in "hovered" state
"Hovered" foreground color (active)
com.unblu.conversation.collabspace.layer.button.foregroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer" button in "hovered (active)" state
Normal foreground color
com.unblu.conversation.collabspace.layer.button.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.secondary.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer" button in "normal" state
Normal foreground color (active)
com.unblu.conversation.collabspace.layer.button.foregroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer" button in "normal (active)" state
"Pressed" foreground color
com.unblu.conversation.collabspace.layer.button.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.secondary.foregroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer" button in "pressed" state
"Pressed" foreground color (active)
com.unblu.conversation.collabspace.layer.button.foregroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "collaboration layer" button in "pressed (active)" state
File management UI
Maximum file size for image preview
com.unblu.conversation.file.autoLoadImagePreviewMaxBytes
-
Type: Integer
-
Default:
2000000
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Maximum size, in bytes, up to which image previews are loaded. All images greater than the specified size are not displayed as preview.
Messaging shortcut configuration
Shortcut to toggle messaging mode
com.unblu.conversation.messaging.shortcuts.toggleMessagingModeShortcut
-
Type: Keyboard shortcut
-
Default:
$mod+m
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Used to switch between public and internal messaging mode. Make sure the shortcut isn’t already used by the browser and works with your keyboard layout.
Messaging UI
Message border radius
com.unblu.conversation.messaging.ui.borderRadiusMsg
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The radius is applied to the corners of the message not pointing towards the avatar. The default value is that of the border radius component in the general UI configuration.
Message tip border radius
com.unblu.conversation.messaging.ui.borderRadiusMsgTip
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Used for the message’s corner closest to the avatar
Width of bot thread vertical grouping line
com.unblu.conversation.messaging.ui.botThreadLineWidth
-
Type: Integer
-
Default:
2
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The line groups all the messages within a bot thread block. The value is specified in pixels.
Internal message input cursor color
com.unblu.conversation.messaging.ui.caretColorInternalMessageInput
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.messaging.ui.textColorInternalMessageInput\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The text input cursor is also referred to as the "insertion caret"
Public message input cursor color
com.unblu.conversation.messaging.ui.caretColorMessageInput
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.messaging.ui.textColorMessageInput\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The text input cursor is also referred to as the "insertion caret"
Threshold for "remaining characters" hint
com.unblu.conversation.messaging.ui.charactersRemainingHintThreshold
-
Type: Integer
-
Default:
200
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
When the number of remaining characters drops below the value defined here, Unblu displays the "remaining characters" hint
Detect and display URLs as links in conversation messages
com.unblu.conversation.messaging.ui.chatMessageShowUrlAsLink
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Note that explicit links in Markdown messages are always displayed as links
Color of bot thread grouping line
com.unblu.conversation.messaging.ui.colorBotThreadLine
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of status icons in bot thread
com.unblu.conversation.messaging.ui.colorBotThreadStatusIcon
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Messaging UI background color
com.unblu.conversation.messaging.ui.colorChatBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of input field for internal messages
com.unblu.conversation.messaging.ui.colorInternalMessageInputBackground
-
Type: Complex color
-
Default:
#fffae8
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of "delivered"/"read" ticks for internal messages
com.unblu.conversation.messaging.ui.colorInternalMsgStateTick
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of "delivered"/"unread" ticks for internal messages
com.unblu.conversation.messaging.ui.colorInternalMsgStateTickUnread
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray400\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of "typing indicator dot" animation for internal messages
com.unblu.conversation.messaging.ui.colorInternalTypingIndicatorForeground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of input field for public messages
com.unblu.conversation.messaging.ui.colorMessageInputBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of "delivered"/"read" ticks
com.unblu.conversation.messaging.ui.colorMsgStateTick
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of "delivered"/"unread" ticks
com.unblu.conversation.messaging.ui.colorMsgStateTickUnread
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray400\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of my internal messages
com.unblu.conversation.messaging.ui.colorMyInternalMsgBackground
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.messaging.ui.colorInternalMessageInputBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of my internal messages when sending message failed
com.unblu.conversation.messaging.ui.colorMyInternalMsgBackgroundFailed
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.conversation.messaging.ui.colorMyInternalMsgBackground\}, $alpha: -0.4)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of my internal messages (hovered)
com.unblu.conversation.messaging.ui.colorMyInternalMsgBackgroundHovered
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorMyInternalMsgBackground\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of my internal messages (pressed)
com.unblu.conversation.messaging.ui.colorMyInternalMsgBackgroundPressed
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorMyInternalMsgBackgroundHovered\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of my internal messages
com.unblu.conversation.messaging.ui.colorMyInternalMsgBorder
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of my sent messages
com.unblu.conversation.messaging.ui.colorMyMsgBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of my public messages when sending message failed
com.unblu.conversation.messaging.ui.colorMyMsgBackgroundFailed
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.conversation.messaging.ui.colorMyMsgBackground\}, $alpha: -0.4)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of my public messages (hovered)
com.unblu.conversation.messaging.ui.colorMyMsgBackgroundHovered
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorMyMsgBackground\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of my public messages (pressed)
com.unblu.conversation.messaging.ui.colorMyMsgBackgroundPressed
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorMyMsgBackgroundHovered\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of my sent messages
com.unblu.conversation.messaging.ui.colorMyMsgBorder
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The default color is a light version of the primary color
Background color of internal messages from others
com.unblu.conversation.messaging.ui.colorOtherInternalMsgBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of internal messages from others (hovered)
com.unblu.conversation.messaging.ui.colorOtherInternalMsgBackgroundHovered
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorOtherInternalMsgBackground\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of internal messages from others (pressed)
com.unblu.conversation.messaging.ui.colorOtherInternalMsgBackgroundPressed
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorOtherInternalMsgBackgroundHovered\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of internal messages from others
com.unblu.conversation.messaging.ui.colorOtherInternalMsgBorder
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorInternalMessageInputBackground\}, $lightness: -45%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of public messages from others
com.unblu.conversation.messaging.ui.colorOtherMsgBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of public messages from others (hovered)
com.unblu.conversation.messaging.ui.colorOtherMsgBackgroundHovered
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorOtherMsgBackground\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of public messages from others (pressed)
com.unblu.conversation.messaging.ui.colorOtherMsgBackgroundPressed
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorOtherMsgBackgroundHovered\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of messages from others
com.unblu.conversation.messaging.ui.colorOtherMsgBorder
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of internal system messages
com.unblu.conversation.messaging.ui.colorSystemInternalMsgBackground
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of internal system messages (hovered)
com.unblu.conversation.messaging.ui.colorSystemInternalMsgBackgroundHovered
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorSystemMsgBackground\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of internal system messages
com.unblu.conversation.messaging.ui.colorSystemInternalMsgBackgroundPressed
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorSystemMsgBackgroundHovered\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of internal system messages
com.unblu.conversation.messaging.ui.colorSystemInternalMsgBorder
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of public system messages
com.unblu.conversation.messaging.ui.colorSystemMsgBackground
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of public system messages (hovered)
com.unblu.conversation.messaging.ui.colorSystemMsgBackgroundHovered
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorSystemMsgBackground\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of public system messages (pressed)
com.unblu.conversation.messaging.ui.colorSystemMsgBackgroundPressed
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.conversation.messaging.ui.colorSystemMsgBackgroundHovered\}, $lightness: -5%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of public system messages
com.unblu.conversation.messaging.ui.colorSystemMsgBorder
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of "typing indicator dot" animation
com.unblu.conversation.messaging.ui.colorTypingIndicatorForeground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "copy" action
com.unblu.conversation.messaging.ui.copyActionSortOrder
-
Type: Integer
-
Default:
10
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "delete" action
com.unblu.conversation.messaging.ui.deleteActionSortOrder
-
Type: Integer
-
Default:
30
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Sort order for "download" action
com.unblu.conversation.messaging.ui.downloadActionSortOrder
-
Type: Integer
-
Default:
20
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Avatar position on message group
com.unblu.conversation.messaging.ui.groupAvatarPosition
-
Type: String with allowed values:
-
all
-
first
-
last
-
-
Default:
LAST
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The message that the avatar should be displayed on in a group of messages from the same participant
Threshold for grouping messages
com.unblu.conversation.messaging.ui.groupMessagesThreshold
-
Type: Integer
-
Default:
120000
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The threshold is specified in milliseconds. All successive messages from the same sender within the given threshold are grouped together.
Border color of empty internal message input field
com.unblu.conversation.messaging.ui.internalMessageInputBorderColor
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The value is only applied when the text input field isn’t in focus
Border color of internal message input field when errors occur
com.unblu.conversation.messaging.ui.internalMessageInputBorderColorError
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColorError\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of internal message input field when in focus
com.unblu.conversation.messaging.ui.internalMessageInputBorderColorFocus
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColorFocus\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The value is applied irrespective of whether the input field has content or not
Border color of internal message input field with content
com.unblu.conversation.messaging.ui.internalMessageInputBorderColorNonEmpty
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColor\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The value is only applied when the text input field has content but isn’t in focus
Image alignment in list messages
com.unblu.conversation.messaging.ui.listMessageImageAlignment
-
Type: String with allowed values:
-
left
-
right
-
-
Default:
RIGHT
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Possible values are LEFT and RIGHT. The default value is RIGHT.
Border color of empty public message input field
com.unblu.conversation.messaging.ui.messageInputBorderColor
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The value is only applied when the text input field isn’t in focus
Border color of public message input field when errors occur
com.unblu.conversation.messaging.ui.messageInputBorderColorError
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColorError\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of public message input field when in focus
com.unblu.conversation.messaging.ui.messageInputBorderColorFocus
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColorFocus\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The value is applied irrespective of whether the input field has content or not
Border color of public message input field with content
com.unblu.conversation.messaging.ui.messageInputBorderColorNonEmpty
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColor\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The value is applied when the text input field has content but isn’t in focus
Messaging input display mode
com.unblu.conversation.messaging.ui.messageInputDisplayMode
-
Type: String with allowed values:
-
auto
-
horizontal
-
stacked
-
-
Default:
AUTO
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Defines how the "send", "canned response", and "upload" buttons are positioned relative to the text input field. If set to HORIZONTAL, the buttons are positioned to the right of the text input field. If set to STACKED, the buttons are positioned below the text input field. If set to AUTO, the buttons are positioned below or to the right of the text input field, depending on the height of the chat panel. The height of the chat panel that triggers moving the buttons is configurable.
Minimum height before switching display mode
com.unblu.conversation.messaging.ui.messageInputDisplayModeAutoThreshold
-
Type: Integer
-
Default:
800
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
If the messaging component display mode is set to AUTO, the buttons appear in STACKED mode (that is, below the text input field) if the height of the chat panel is greater than the value specified here. If the height of the chat panel is smaller, the buttons are displayed in HORIZONTAL mode.
Maximum height of message input field in HORIZONTAL display mode
com.unblu.conversation.messaging.ui.messageInputMaxHeightHorizontal
-
Type: Integer
-
Default:
120
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The height of the input field increases to accommodate the text entered until the height specified here. The height is specified in pixels. For information about the different display modes, refer to the description of "messaging component display mode".
Maximum height of message input field in STACKED display mode
com.unblu.conversation.messaging.ui.messageInputMaxHeightStacked
-
Type: Integer
-
Default:
120
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The height of the input field increases to accommodate the text entered until the height specified here. The height is specified in pixels. For information about the different display modes, refer to the description of "messaging component display mode".
Minimum height of desktop message input field in HORIZONTAL display mode
com.unblu.conversation.messaging.ui.messageInputMinHeightDesktopHorizontal
-
Type: Integer
-
Default:
32
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The height is specified in pixels. For information about the different display modes, refer to the description of "messaging component display mode".
Minimum height of desktop message input field in STACKED display mode
com.unblu.conversation.messaging.ui.messageInputMinHeightDesktopStacked
-
Type: Integer
-
Default:
60
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The height is specified in pixels. For information about the different display modes, refer to the description of "messaging component display mode".
Minimum height of mobile message input field in HORIZONTAL display mode
com.unblu.conversation.messaging.ui.messageInputMinHeightMobileHorizontal
-
Type: Integer
-
Default:
40
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The height is specified in pixels. For information about the different display modes, refer to the description of "messaging component display mode".
Minimum height of mobile message input field in STACKED display mode
com.unblu.conversation.messaging.ui.messageInputMinHeightMobileStacked
-
Type: Integer
-
Default:
48
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The height is specified in pixels. For information about the different display modes, refer to the description of "messaging component display mode".
"Send message" trigger
com.unblu.conversation.messaging.ui.messageInputSendBehavior
-
Type: String with allowed values:
-
on_enter
-
on_shift_enter
-
-
Default:
ON_ENTER
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The keyboard input to send a message on. Possible values are ENTER and SHIFT + ENTER. The key combination not selected creates a new line in the message.
Minimum width for each multiple choice option button
com.unblu.conversation.messaging.ui.multiChoiceButtonMinWidth
-
Type: Integer
-
Default:
48
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Number of multiple choice option buttons to display
com.unblu.conversation.messaging.ui.multiChoiceMaxVisibleButtons
-
Type: Integer
-
Default:
6
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
If the number of multiple-choice option buttons is greater than the number specified here, the remaining options are grouped under the "More" button
Number of initially displayed messages
com.unblu.conversation.messaging.ui.numberInitiallyDisplayedMessages
-
Type: Integer
-
Default:
100
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Applied to the message view when a conversation is opened. Additional messages are displayed when the user scrolls to the top of the message list. The minimum value is 50.
Number of additional messages displayed when scrolling to top
com.unblu.conversation.messaging.ui.numberOfAdditionalMessagesDisplayedWhenScrolledToTop
-
Type: Integer
-
Default:
50
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The minimum value is 10
Paragraph bottom margin (in px)
com.unblu.conversation.messaging.ui.paragraphMarginBottom
-
Type: Integer
-
Default:
4
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The value is applied to the bottom of paragraphs in a message
Sort order for "start co-browsing" action
com.unblu.conversation.messaging.ui.startCobrowsingActionSortOrder
-
Type: Integer
-
Default:
10
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color used in input field for internal messages
com.unblu.conversation.messaging.ui.textColorInternalMessageInput
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Header text color of internal messages
com.unblu.conversation.messaging.ui.textColorInternalMsgHeader
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of text input field for public messages
com.unblu.conversation.messaging.ui.textColorMessageInput
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Message header text color
com.unblu.conversation.messaging.ui.textColorMsgHeader
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of body of my internal messages
com.unblu.conversation.messaging.ui.textColorMyInternalMsgBody
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Link color in own internal messages
com.unblu.conversation.messaging.ui.textColorMyInternalMsgLink
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of body of my messages
com.unblu.conversation.messaging.ui.textColorMyMsgBody
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of links in my messages
com.unblu.conversation.messaging.ui.textColorMyMsgLink
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of body of internal messages from others
com.unblu.conversation.messaging.ui.textColorOtherInternalMsgBody
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of links in internal messages from others
com.unblu.conversation.messaging.ui.textColorOtherInternalMsgLink
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of body of messages from others
com.unblu.conversation.messaging.ui.textColorOtherMsgBody
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of links in messages from others
com.unblu.conversation.messaging.ui.textColorOtherMsgLink
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of internal system message body
com.unblu.conversation.messaging.ui.textColorSystemInternalMsgBody
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of links in internal system messages
com.unblu.conversation.messaging.ui.textColorSystemInternalMsgLink
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
System message body text color
com.unblu.conversation.messaging.ui.textColorSystemMsgBody
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of links in system messages
com.unblu.conversation.messaging.ui.textColorSystemMsgLink
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Header text size of internal messages
com.unblu.conversation.messaging.ui.textSizeInternalMsgHeader
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Input text size for public messages
com.unblu.conversation.messaging.ui.textSizeMessageInput
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
On iPhones, a minimum size of 16px is enforced to avoid issues caused by Safari’s auto-zoom behavior.
H1 heading size (in px)
com.unblu.conversation.messaging.ui.textSizeMsgBodyH1
-
Type: Integer
-
Default:
18
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Applied to Markdown H1 headings in the message body
H2 heading size (in px)
com.unblu.conversation.messaging.ui.textSizeMsgBodyH2
-
Type: Integer
-
Default:
16
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Applied to Markdown H2 headings in the message body
H3 heading size (in px)
com.unblu.conversation.messaging.ui.textSizeMsgBodyH3
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Applied to Markdown H3 headings in the message body
Message header text size
com.unblu.conversation.messaging.ui.textSizeMsgHeader
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text size for body of my internal messages
com.unblu.conversation.messaging.ui.textSizeMyInternalMsgBody
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text size for my messages
com.unblu.conversation.messaging.ui.textSizeMyMsgBody
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text size for body of internal messages from others
com.unblu.conversation.messaging.ui.textSizeOtherInternalMsgBody
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text size for messages from others
com.unblu.conversation.messaging.ui.textSizeOtherMsgBody
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text size of internal system message body
com.unblu.conversation.messaging.ui.textSizeSystemInternalMsgBody
-
Type: Integer
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Send internal message" button configuration
"Hovered" background color
com.unblu.conversation.messaging.ui.send_internal_message_button.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Used for the background of the "send internal message" button in "hovered" state
Normal background color
com.unblu.conversation.messaging.ui.send_internal_message_button.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "send internal message" button in "normal" state
"Pressed" background color
com.unblu.conversation.messaging.ui.send_internal_message_button.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "send internal message" button in "pressed" state
"Hovered" border color
com.unblu.conversation.messaging.ui.send_internal_message_button.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.borderHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "send internal message" button in "hovered" state
Normal border color
com.unblu.conversation.messaging.ui.send_internal_message_button.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.borderNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "send internal message" button in "normal" state
"Pressed" border color
com.unblu.conversation.messaging.ui.send_internal_message_button.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.borderPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "send internal message" button in "pressed" state
Border width
com.unblu.conversation.messaging.ui.send_internal_message_button.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "send internal message" button
"Hovered" foreground color
com.unblu.conversation.messaging.ui.send_internal_message_button.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.foregroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "send internal message" button in "hovered" state
Normal foreground color
com.unblu.conversation.messaging.ui.send_internal_message_button.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "send internal message" button in "normal" state
"Pressed" foreground color
com.unblu.conversation.messaging.ui.send_internal_message_button.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.foregroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "send internal message" button in "pressed" state
"Send public message" button configuration
"Hovered" background color
com.unblu.conversation.messaging.ui.send_public_message_button.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "send public message" button in "hovered" state
Normal background color
com.unblu.conversation.messaging.ui.send_public_message_button.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "send public message" button in "normal" state
"Pressed" background color
com.unblu.conversation.messaging.ui.send_public_message_button.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "send public message" button in "pressed" state
"Hovered" border color
com.unblu.conversation.messaging.ui.send_public_message_button.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.borderHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "send public message" button in "hovered" state
Normal border color
com.unblu.conversation.messaging.ui.send_public_message_button.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.borderNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "send public message" button in "normal" state
"Pressed" border color
com.unblu.conversation.messaging.ui.send_public_message_button.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.borderPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "send public message" button in "pressed" state
Border width
com.unblu.conversation.messaging.ui.send_public_message_button.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "send public message" button
"Hovered" foreground color
com.unblu.conversation.messaging.ui.send_public_message_button.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.foregroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "send public message" button in "hovered" state
Normal foreground color
com.unblu.conversation.messaging.ui.send_public_message_button.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "send public message" button in "normal" state
"Pressed" foreground color
com.unblu.conversation.messaging.ui.send_public_message_button.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.primary.foregroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "send public message" button in "pressed" state
Quick reply UI
"Hovered" background color
com.unblu.conversation.messaging.ui.quickreply.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.messaging.ui.colorMyMsgBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Normal background color
com.unblu.conversation.messaging.ui.quickreply.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Pressed" background color
com.unblu.conversation.messaging.ui.quickreply.backgroundPress
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.conversation.messaging.ui.quickreply.backgroundHover\},$lightness: -8%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Hovered" border color
com.unblu.conversation.messaging.ui.quickreply.borderHover
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Normal border color
com.unblu.conversation.messaging.ui.quickreply.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Pressed" border color
com.unblu.conversation.messaging.ui.quickreply.borderPress
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width
com.unblu.conversation.messaging.ui.quickreply.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Hovered" foreground color
com.unblu.conversation.messaging.ui.quickreply.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Normal foreground color
com.unblu.conversation.messaging.ui.quickreply.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Pressed" foreground color
com.unblu.conversation.messaging.ui.quickreply.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Style used for "quick reply" overflow button
com.unblu.conversation.messaging.ui.quickreply.overflowButtonStyle
-
Type: String with allowed values:
-
button_group
-
flat_inverse
-
flat_primary
-
flat_secondary
-
primary
-
secondary
-
-
Default:
FLAT_SECONDARY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
"Individual UI toggle" configuration
"Hovered" background color
com.unblu.conversation.individualui.sidebar.togglebutton.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.individualui.sidebar.togglebutton.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of the "toggle Individual UI" button displayed in Agent Desk conversations in "hovered" state
Normal background color
com.unblu.conversation.individualui.sidebar.togglebutton.backgroundNormal
-
Type: Complex color
-
Default:
#ffffff
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of the "toggle Individual UI" button displayed in Agent Desk conversations in "normal" state
"Pressed" background color
com.unblu.conversation.individualui.sidebar.togglebutton.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of the "toggle Individual UI" button displayed in Agent desk conversations in "pressed" state
"Hovered" border color
com.unblu.conversation.individualui.sidebar.togglebutton.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of the "toggle Individual UI" button displayed in Agent Desk conversations in "hovered" state
Normal border color
com.unblu.conversation.individualui.sidebar.togglebutton.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of the "toggle Individual UI" button displayed in Agent Desk conversations in "normal" state
"Pressed" border color
com.unblu.conversation.individualui.sidebar.togglebutton.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border color of the "toggle Individual UI" button displayed in Agent desk conversations in "pressed" state
Border radius
com.unblu.conversation.individualui.sidebar.togglebutton.borderRadius
-
Type: Integer
-
Default:
32
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border radius of the "toggle Individual UI" button in the Agent Desk conversations
Agent desk conversation individual UI toggle button style: Border width
com.unblu.conversation.individualui.sidebar.togglebutton.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Hovered" foreground color
com.unblu.conversation.individualui.sidebar.togglebutton.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Foreground color of the "toggle Individual UI" button displayed in Agent Desk conversations in "hovered" state
Normal foreground color
com.unblu.conversation.individualui.sidebar.togglebutton.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Foreground color of the "toggle Individual UI" button displayed in Agent Desk conversations in "normal" state
"Pressed" foreground color
com.unblu.conversation.individualui.sidebar.togglebutton.foregroundPress
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.conversation.individualui.sidebar.togglebutton.foregroundHover\},$lightness: -10%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Foreground color of the "toggle Individual UI" button displayed in Agent desk conversations in "pressed" state
Notification badge background color
com.unblu.conversation.individualui.sidebar.togglebutton.notificationBadgeColor
-
Type: Complex color
-
Default:
$\{com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of the "unread message" notification badge
AbstractEntitiesService
refreshEntitiesSinceLastUpdateTimeoutTime
com.unblu.core.service.entities.refreshEntitiesSinceLastUpdateTimeoutTime
-
Type: Integer
-
Default:
20
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
The time in seconds since the last update of an entity service to force an update of the cached entities.
Conversation template service
Allow starting chat invite conversations
com.unblu.core.client.core.service.conversationtemplate.ConversationTemplateService.allowStartChatInviteConversations
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Allows agents to start conversations with the initial engagement type "chat invite" from the "Start conversation" menu.
Allow starting chat PIN conversations
com.unblu.core.client.core.service.conversationtemplate.ConversationTemplateService.allowStartChatPinConversations
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Allows agents to start conversations with the initial engagement type "chat PIN" from the "Start conversation" menu.
Queue icon configuration
Queue item icon background color for incoming external messenger requests
com.unblu.queue.ui.agentForwardingIconBackground
-
Type: Simple color
-
Default:
#ffc1cb
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Queue item icon background color for incoming external messenger requests.
Queue item icon background color for incoming external messenger requests
com.unblu.queue.ui.agentInvitationIconBackground
-
Type: Simple color
-
Default:
#fff0c2
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The background color of the queue item icon for incoming external messenger requests
Queue item icon background color for incoming audio call requests
com.unblu.queue.ui.audioCallIconBackground
-
Type: Simple color
-
Default:
#c4f1b5
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Queue item icon background color for incoming audio call requests.
Queue item icon background color for incoming chat requests
com.unblu.queue.ui.chatIconBackground
-
Type: Simple color
-
Default:
#e9bde0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Queue item icon background color for incoming chat requests.
Queue item icon background color for incoming co-browsing requests
com.unblu.queue.ui.cobrowsingIconBackground
-
Type: Simple color
-
Default:
#fecfb9
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of the queue item icon for incoming co-browsing requests
Queue item icon background color for incoming external messenger requests
com.unblu.queue.ui.externalMessengerIconBackground
-
Type: Simple color
-
Default:
#dcdce0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of the queue item icon for incoming external messenger requests
Agent admission UI
Content background color
com.unblu.agent.ui.admission.contentBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of the centered content on the "Request admission", "Waiting room" and "Conversation ended" pages for agents
Conversation date and time text color
com.unblu.agent.ui.admission.textColorConversationInfoDate
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The text color of the conversation’s date and time
Conversation topic text color
com.unblu.agent.ui.admission.textColorConversationInfoTopic
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The text color of the conversation’s topic
Status information text color
com.unblu.agent.ui.admission.textColorStatusInfo
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The text color of the status information label
Title text color
com.unblu.agent.ui.admission.textColorTitle
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The text color of the title that appears on the first line of the content
Window background color
com.unblu.agent.ui.admission.windowBackground
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.dialog.ModalDialogHost.backdropColor\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of the "Request admission", "Waiting room", and "Conversation ended" pages for agents
Agent "conversation ended" component group
Show date
com.unblu.agent.conversationended.showDate
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Show agents the start date of the conversation on the "Conversation canceled/ended" page
Agent "request admission" component configuration
"Cancel" and "Retry" button style
com.unblu.agent.admission.request.cancelAndRetryButtonStyle
-
Type: String with allowed values:
-
button_group
-
flat_inverse
-
flat_primary
-
flat_secondary
-
primary
-
secondary
-
-
Default:
SECONDARY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Style used for the "Cancel admission request" and "Retry admission request" buttons
"Request admission" button style
com.unblu.agent.admission.request.joinConversationButtonStyle
-
Type: String with allowed values:
-
button_group
-
flat_inverse
-
flat_primary
-
flat_secondary
-
primary
-
secondary
-
-
Default:
PRIMARY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Style used for the "Request admission" button
Show date
com.unblu.agent.admission.request.showDate
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Specify whether to show the start date of the conversation to an agent before they have been granted permission to join
Show participants
com.unblu.agent.admission.request.showParticipants
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Specify whether to show the avatars and names of the conversation’s participants to the agent before they have been granted permission to join
Closed conversation configuration
logo
com.unblu.desk.conversation.closed.logo
-
Type: String with allowed values:
-
account_avatar
-
brand_logo
-
brand_logo_inverse
-
named_area_avatar
-
none
-
-
Default:
BRAND_LOGO_INVERSE
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Specifies which logo should be displayed at the top of "Conversation closed" page. Do not use the NAMED_AREA_AVATAR logo, as it would always fall back to ACCOUNT_AVATAR anyway.
Agent Desk UI configuration
Background color of audio call conversation tab icon
com.unblu.desk.ui.audioCallIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.audioCallIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Automatically launch PIN conversation
com.unblu.desk.ui.automaticallyStartPinConversation
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Automatically launches a new PIN-based conversation with embedded co-browsing when opening the Agent Desk
Background color of chat conversation tab icon
com.unblu.desk.ui.chatIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.chatIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Icon on conversation tabs
com.unblu.desk.ui.conversationTabIcon
-
Type: String with allowed values:
-
counterpart_avatar
-
initial_engagement_type
-
none
-
-
Default:
COUNTERPART_AVATAR
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Default root page
com.unblu.desk.ui.defaultRootPage
-
Type: String with allowed values:
-
home
-
inbox
-
queue
-
scheduled
-
-
Default:
INBOX
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The default root page is the one agents are redirected to, for example, when a conversation is closed
Background color of embedded co-browsing conversation tab icon
com.unblu.desk.ui.embeddedCobrowsingIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.cobrowsingIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of external messenger conversation tab icon
com.unblu.desk.ui.externalMessengerIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.externalMessengerIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of mobile co-browsing conversation tab icon
com.unblu.desk.ui.mobileCobrowsingIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.cobrowsingIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of scheduled conversation tab icon
com.unblu.desk.ui.scheduledConversationIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.audioCallIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of screen sharing conversation tab icon
com.unblu.desk.ui.screenSharingIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.cobrowsingIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Show agent monitor in sidebar
com.unblu.desk.ui.showAgentAvailabilityMonitor
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Show conversation history in sidebar
com.unblu.desk.ui.showConversationHistory
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Show inbox in sidebar
com.unblu.desk.ui.showInbox
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Show queue in sidebar
com.unblu.desk.ui.showQueue
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Show scheduled conversations in sidebar
com.unblu.desk.ui.showScheduledConversations
Only visible if: com.unblu.messenger.scheduledConversationEnabled=true
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Show chat queue
com.unblu.desk.ui.showVisitorRequestQueue
Only visible if: com.unblu.desk.ui.showQueue=true
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Shows visitor-initiated conversation requests in the queue
Background color of universal co-browsing conversation tab icon
com.unblu.desk.ui.universalCobrowsingIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.cobrowsingIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of video call conversation tab icon
com.unblu.desk.ui.videoCallIconBackground
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.videoCallIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color of whiteboard conversation tab icon
com.unblu.desk.ui.whiteboardIconBackground
Only visible if: com.unblu.platform.enablePreview=true
-
Type: Complex color
-
Default:
$\{com.unblu.queue.ui.cobrowsingIconBackground\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Conversation tab shortcut configuration
Shortcut to switch to 5th conversation tab
com.unblu.desk.conversationtabs.shortcuts.fifthConversationTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+5
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the fifth open conversation tab. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to switch to 1st conversation tab
com.unblu.desk.conversationtabs.shortcuts.firstConversationTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the first open conversation tab. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to switch to 4th conversation tab
com.unblu.desk.conversationtabs.shortcuts.fourthConversationTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+4
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the fourth open conversation tab. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to switch to 2nd conversation tab
com.unblu.desk.conversationtabs.shortcuts.secondConversationTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+2
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the second open conversation tab. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to switch to 3rd conversation tab
com.unblu.desk.conversationtabs.shortcuts.thirdConversationTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+3
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the third open conversation tab. Make sure it is not already used by the browser itself and works on your keyboard layout.
Conversation history configuration
Desktop navigation shortcut configuration
Shortcut to open inbox
com.unblu.desk.leftnav.shortcuts.openInboxShortcut
-
Type: Keyboard shortcut
-
Default:
alt+i
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open the inbox. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to open queue
com.unblu.desk.leftnav.shortcuts.openQueueShortcut
-
Type: Keyboard shortcut
-
Default:
alt+q
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open the queue. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to open scheduled conversations overview
com.unblu.desk.leftnav.shortcuts.openScheduledShortcut
-
Type: Keyboard shortcut
-
Default:
alt+s
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open the scheduled conversations overview. Make sure it is not already used by the browser itself and works on your keyboard layout.
Queue UI
Agent actions for "inbound request" queue items
com.unblu.queue.ui.agentTargetedInboundRequestAvailableNotificationActions
-
Type: List of string with allowed values:s
-
decline
-
later
-
-
Default:
[]
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The actions available for "inbound request" queue entries aimed at agents. "Decline" cancels the request for everyone. "Later" accepts the request internally and sends the predefined message to the conversation about dealing with the request later.
Automatically answer calls when accepting invitations
com.unblu.queue.ui.autoAnswerCallsOnAccept
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
When an agent accepts an invitation with a ringing or active call, they immediately join the call, publishing camera and microphone according to the configured defaults when they open the conversation
Enable chat preview
com.unblu.queue.ui.chatQueuePreviewEnabled
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Time until final warning is displayed on incoming requests (in s)
com.unblu.queue.ui.dangerTimeThresholdSeconds
-
Type: Integer
-
Default:
120
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Once the threshold is reached, incoming conversation that haven’t been accepted turn the "error color"
Default queue filter languages
com.unblu.queue.ui.defaultFilterLocaleLanguages
-
Type: List of strings
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Default named areas for queue filter
com.unblu.queue.ui.defaultFilterNamedAreas
-
Type: List of strings
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
"Deputy delegation" notification actions
com.unblu.queue.ui.deputyDelegationAvailableNotificationActions
-
Type: List of string with allowed values:s
-
decline
-
later
-
-
Default:
[]
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The available actions for "deputy delegation" notifications. "Decline" declines the request for everyone. "Later" accepts the request internally and sends the predefined message to the conversation about dealing with the request later.
Enable declining invitations and forwardings from an agent
com.unblu.queue.ui.enableDeclineAgentInvitationsAndForwardings
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Allow queue filter changes
com.unblu.queue.ui.enableFilterChanges
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Allows agents to change the default queue filter in the UI
"Reserved" label background color
com.unblu.queue.ui.queueItemReservedLabelBackground
-
Type: Simple color
-
Default:
#9751b9
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Background color for the "reserved" label of reserved queue items
Show icon in "danger" state
com.unblu.queue.ui.showDangerTimeIcon
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The icon is displayed behind the queue item’s waiting time
Show queue items of sub-teams
com.unblu.queue.ui.showSubTeamQueues
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Lets supervisors see the queues of their team’s sub-teams
Show icon in "warning" state
com.unblu.queue.ui.showWarnTimeIcon
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The icon is displayed behind the queue item’s waiting time
Time until first warning is displayed on incoming requests (in s)
com.unblu.queue.ui.warningTimeThresholdSeconds
-
Type: Integer
-
Default:
60
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Once the threshold is reached, incoming conversations that haven’t been accepted turn the "warning" color
Automatic request dispatching
Allow accepting inbound conversations directly with automatic dispatching
com.unblu.queue.ui.autodispatching.allowAcceptFromQueueForAutoDispatchedQueueCategories
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Allow agents to accept inbound conversations directly from the queue, even if they’ve enabled automatic dispatching
Automatically dispatched queue categories
com.unblu.queue.ui.autodispatching.autoDispatchedQueueCategories
-
Type: List of string with allowed values:s
-
inbound
-
person
-
person_deputy
-
sub_team
-
team
-
-
Default:
INBOUND
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Queue categories that automatic dispatching is enabled for. If more than one category has pending queue items, the dispatch order is determined by this configuration property.
Enable automatic request dispatching
com.unblu.queue.ui.autodispatching.autoRequestDispatchingEnabled
Only visible if: com.unblu.desk.ui.showQueue=true
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Next conversation push timeout (ms)
com.unblu.queue.ui.autodispatching.nextConversationPushTimeoutAfterAccepting
-
Type: Integer
-
Default:
2000
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Time, in milliseconds, before a new conversation is pushed to an agent after they’ve accepted an inbound conversation
Reservation delay
com.unblu.queue.ui.autodispatching.reservationDelay
-
Type: String with allowed values:
-
high
-
normal
-
very_high
-
-
Default:
NORMAL
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
Defines the delay for the automatic request dispatching reservation. The reservation delay is a combination of a fixed delay, a random delay and a delay based on the count of active conversations. It is used to guarantee the fair distribution of conversations between all agents. Increasing the reservation delay can be necessary if agents have a high latency to Unblu and the conversation distribution is not fair. However, be aware that the delay influences the time customers wait and it is not advised to use Unblu with a high latency (more than 500ms) as the user experience will suffer severely up to a point where Unblu is unusable.
Scheduled conversation shortcut configuration
Shortcut to open "Ongoing" scheduled conversation tab
com.unblu.agent.scheduled.shortcuts.openScheduledOngoingShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+o
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open the ongoing scheduled conversations tab. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to open "Upcoming" scheduled conversation tab
com.unblu.agent.scheduled.shortcuts.openScheduledUpcomingShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+u
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open the upcoming scheduled conversations tab. Make sure it is not already used by the browser itself and works on your keyboard layout.
Media device access
Blur radius for background blur effect
com.unblu.conversation.call.videoBackgroundReplacementBlurRadius
-
Type: Integer
-
Default:
15
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
INTERNAL
TokBoxApiFactory
tokboxJsSdkUrl
com.unblu.core.client.conversation.call.api.tokbox.TokBoxApiFactory.tokboxJsSdkUrl
-
Type: String
-
Default:
https://enterprise.opentok.com/v2/js/opentok.min.js
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
INTERNAL
The Url used to retrieve the tok box javascript sdk.
PersonSessionNotificationService
notificationDebounceTimeout
com.unblu.notification.client.notificationDebounceTimeout
-
Type: Integer
-
Default:
2000
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
INTERNAL
The time waited before a new message notification is displayed to allow the message to be marked as read. Note: Each new message will delay the display of the notification by the given timeout.
Reconnect feeder
Browser shortcut configuration
Shortcut to 5th collaboration browser tab
com.unblu.collaboration.browser.shortcuts.fifthCollaborationBrowserTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+5
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the fifth open tab in the active collaboration layer. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to 1st collaboration browser tab
com.unblu.collaboration.browser.shortcuts.firstCollaborationBrowserTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the first open tab in the active collaboration layer. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to 4th collaboration browser tab
com.unblu.collaboration.browser.shortcuts.fourthCollaborationBrowserTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+4
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the fourth open tab in the active collaboration layer. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to open new tab in collaboration layer
com.unblu.collaboration.browser.shortcuts.openNewTab
-
Type: Keyboard shortcut
-
Default:
alt+t
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to open a new tab in a collaboration layer. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to 2nd collaboration browser tab
com.unblu.collaboration.browser.shortcuts.secondCollaborationBrowserTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+2
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the second open tab in the active collaboration layer. Make sure it is not already used by the browser itself and works on your keyboard layout.
Shortcut to 3rd collaboration browser tab
com.unblu.collaboration.browser.shortcuts.thirdCollaborationBrowserTabShortcut
-
Type: Keyboard shortcut
-
Default:
alt+shift+3
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Keyboard shortcut to switch to the third open tab in the active collaboration layer. Make sure it is not already used by the browser itself and works on your keyboard layout.
Click feedback animation
"Click feedback" color
com.unblu.core.client.player.ui.clickfeedback.ClickFeedbackAnimation.clickFeedbackColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Co-browsing remote control "click feedback" color
Desktop box layout
Co-browsing initial layout mode
com.unblu.core.client.player.ui.desktop.DesktopBoxLayout.initialLayoutMode
-
Type: String with allowed values:
-
show_active_window
-
show_all_windows
-
-
Default:
SHOW_ACTIVE_WINDOW
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The initial layout mode of the desktop children used when a co-browsing session is started.
Collaboration layer window layout
Co-browsing initial zoom mode
com.unblu.core.client.player.ui.desktop.DesktopLayout.initialZoomMode
-
Type: String with allowed values:
-
actual_size
-
zoom_to_fit
-
-
Default:
ZOOM_TO_FIT
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The initial zoom mode of the desktop content used when a co-browsing session is started.
Marker configuration
Mark mode color
com.unblu.core.client.player.ui.marker.MarkerManager.markerColor
-
Type: Complex color
-
Default:
change-color($\{com.unblu.theme.color.highlightSuccess\}, $alpha:0.8)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The color that the marking dot and rectangle should have. By default, this is the "highlight success" color.
Embedded Visitor UI
Action bar background color
com.unblu.si.embedded.ui.actionBarBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Set to "transparent" to let a custom background shine through. If set to "transparent", make sure that "actionBarForeground" is set to "DARK" or "LIGHT", as "AUTO" won’t work in this case.
Action bar divider color
com.unblu.si.embedded.ui.actionBarDividerColor
-
Type: Complex color
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used at the bottom of the action bar. Only relevant if actionBarElevation
is set to "FLAT".
Action bar elevation
com.unblu.si.embedded.ui.actionBarElevation
-
Type: String with allowed values:
-
elevated
-
flat
-
-
Default:
ELEVATED
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
"FLAT" displays a divider beneath the action bar and no shadow. "ELEVATED" displays a shadow beneath the action bar and no divider.
Action bar foreground brightness
com.unblu.si.embedded.ui.actionBarForeground
-
Type: String with allowed values:
-
auto
-
dark
-
light
-
-
Default:
AUTO
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
When set to "AUTO", the foreground color will be chosen based on the action bar’s background color to guarantee a maximum contrast.
Collaboration placeholder background color
com.unblu.si.embedded.ui.collaborationPlaceholderBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Collaboration space background color
com.unblu.si.embedded.ui.collaborationSpaceBackgroundColor
-
Type: Complex color
-
Default:
#525659
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Background color of collaboration layers when in an embedded environment. This is only used for layers displayed on top of the visitor page.
Enable notifications
com.unblu.si.embedded.ui.enableNotificationUi
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Show notifications for new messages and calls in the Embedded Visitor UI
Key event propagation mode
com.unblu.si.embedded.ui.keyEventPropagationMode
-
Type: String with allowed values:
-
always
-
never
-
when_not_targeting_input_element
-
-
Default:
WHEN_NOT_TARGETING_INPUT_ELEMENT
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Defines whether to propagate keyup, keydown, and keypress events from the Unblu Embedded Visitor UI component to elements further up the DOM tree
Left sidebar width
com.unblu.si.embedded.ui.leftViewWidth
-
Type: Integer
-
Default:
300
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
View mode switch breakpoint
com.unblu.si.embedded.ui.switchViewModeBreakpoint
-
Type: Integer
-
Default:
768
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Element width at which to switch between split and single view. The property refers to the width of the embedded element, not the screen width.
Site integration
Show notifications
com.unblu.core.client.si.floating.main.SiteIntegrationConfiguration.enableNotificationUi
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
INTERNAL
Show notifications for new messages and calls in the site integration UI
Key event propagation mode
com.unblu.core.client.si.floating.main.SiteIntegrationConfiguration.keyEventPropagationMode
-
Type: String with allowed values:
-
always
-
never
-
when_not_targeting_input_element
-
-
Default:
WHEN_NOT_TARGETING_INPUT_ELEMENT
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Defines whether to propagate keyup, keydown, and keypress events from the Unblu Floating Visitor UI component to elements further up the DOM tree
Single Conversation Desk configuration
Single Agent Desk redirect URL
com.unblu.agent.singleconversation.desk.conversationClosedRedirectUrl
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The URL that the agent single conversation desk is redirected to when a conversation is closed. This setting can be overridden by using the query parameter conversationEndedRedirectUrl in the URL when opening the single conversation desk.
Redirect URL for failed agent join
com.unblu.agent.singleconversation.desk.conversationJoinFailedRedirectUrl
-
Type: String
-
Default:
http://www.unblu.com
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Redirect URL for when an agent fails to join a conversation. The setting can be overridden by using the query parameter "redirectOnFailure".
Site integration UI configuration
Action bar background color
com.unblu.siteintegration.ui.actionBarBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Set to "transparent" to let a custom background shine through. If set to "transparent", make sure that "actionBarForeground" is set to "DARK" or "LIGHT", as "AUTO" won’t work in this case.
Action bar divider color
com.unblu.siteintegration.ui.actionBarDividerColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used at the bottom of the action bar. Only relevant if actionBarElevation
is set to "FLAT".
Action bar elevation
com.unblu.siteintegration.ui.actionBarElevation
-
Type: String with allowed values:
-
elevated
-
flat
-
-
Default:
ELEVATED
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
"FLAT" displays a divider beneath the action bar and no shadow. "ELEVATED" displays a shadow beneath the action bar and no divider.
Action bar foreground brightness
com.unblu.siteintegration.ui.actionBarForeground
-
Type: String with allowed values:
-
auto
-
dark
-
light
-
-
Default:
AUTO
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
When set to "AUTO", the foreground color will be chosen based on the action bar’s background color so as to guarantee a maximum contrast.
Auto-collapse Floating UI when conversation is closed
com.unblu.siteintegration.ui.autoCollapseIndividualUiWhenConversationCloses
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Collaboration space background color
com.unblu.siteintegration.ui.collaborationSpaceBackgroundColor
-
Type: Complex color
-
Default:
#525659
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Background color of collaboration layers when in a site integrated environment. This is only used for layers displayed on top of the visitor page.
Display "collapse" button if necessary
com.unblu.siteintegration.ui.enforceDisplayCollapseAction
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Display a "collapse" button in the individual UI if there is no other way available to collapse the UI. Doesn’t take into account the other "collapse" configuration properties.
Launch button border radius
com.unblu.siteintegration.ui.launcherButtonBorderRadius
-
Type: Integer
-
Default:
100
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The default value draws a circle.
Launcher button border width
com.unblu.siteintegration.ui.launcherButtonBorderWidth
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
"Hovered" background color
com.unblu.siteintegration.ui.launcherButtonColorBackgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary600\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Background color of the launcher button in "hovered" state
Normal background color
com.unblu.siteintegration.ui.launcherButtonColorBackgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Background color of the launcher button in "normal" state
"Pressed" background color
com.unblu.siteintegration.ui.launcherButtonColorBackgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Background color of the launcher button in "pressed" state
"Hovered" launcher button border color
com.unblu.siteintegration.ui.launcherButtonColorBorderHover
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Border color of the launcher button border color in "hovered" state
Normal launcher button border color
com.unblu.siteintegration.ui.launcherButtonColorBorderNormal
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Border color of the launcher button in "normal" state
"Pressed" launcher button border color
com.unblu.siteintegration.ui.launcherButtonColorBorderPress
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Border color of the launcher button in "pressed" state
"Hovered" launcher button icon and text color
com.unblu.siteintegration.ui.launcherButtonColorForegroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Icon and text color of the launcher button in "hovered" state
Launcher button icon and text color, "normal" state
com.unblu.siteintegration.ui.launcherButtonColorForegroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The icon and text color of the launcher button in the "normal" state
"Pressed" launcher button icon and text color
com.unblu.siteintegration.ui.launcherButtonColorForegroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The icon and text color of the launcher button in "pressed" state
Launcher button display mode
com.unblu.siteintegration.ui.launcherButtonDisplayMode
-
Type: String with allowed values:
-
always
-
never
-
when_agent_available
-
when_in_conversation
-
-
Default:
ALWAYS
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
When set to NEVER, the Unblu UI must be opened and closed via the Visitor JS API. Only set to NEVER with a corresponding API implementation.
Launcher button initial engagement icon
com.unblu.siteintegration.ui.launcherButtonIcon
-
Type: String with allowed values:
-
bell
-
camera
-
chat
-
co_browse
-
help
-
new_chat
-
phone
-
-
Default:
CHAT
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Launcher button icon size
com.unblu.siteintegration.ui.launcherButtonIconSize
-
Type: Integer
-
Default:
24
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Background color of launcher button notification badge
com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Text color of launcher button notification badge
com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorForeground
-
Type: Complex color
-
Default:
#ffffff
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Launcher button collapse icon
com.unblu.siteintegration.ui.launcherButtonOpenIcon
-
Type: String with allowed values:
-
arrow_down
-
arrow_up
-
dash
-
-
Default:
ARROW_DOWN
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Launcher button padding
com.unblu.siteintegration.ui.launcherButtonPadding
-
Type: Integer
-
Default:
16
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Padding on the Unblu UI launcher button. Increasing the value makes the button bigger, decreasing it makes it smaller.
Launcher button style
com.unblu.siteintegration.ui.launcherButtonStyle
-
Type: String with allowed values:
-
icon
-
icon_and_text
-
text
-
-
Default:
ICON
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Launcher button text size
com.unblu.siteintegration.ui.launcherButtonTextSize
-
Type: Integer
-
Default:
16
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Border radius of launcher button tooltip
com.unblu.siteintegration.ui.launcherButtonTooltipBorderRadius
-
Type: Integer
-
Default:
4
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The tooltip is only visible if the launcher button style is "ICON"
Background color of launcher button tooltip
com.unblu.siteintegration.ui.launcherButtonTooltipColorBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray800\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The tooltip is only visible if the launcher button style is "ICON"
Border color of launcher button tooltip
com.unblu.siteintegration.ui.launcherButtonTooltipColorBorder
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.border\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The tooltip is only visible if the launcher button style is "ICON"
Foreground color of launcher button tooltip
com.unblu.siteintegration.ui.launcherButtonTooltipColorForeground
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
INVERTED
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The tooltip is only visible if the launcher button style is "ICON"
Enable tooltip on launcher button
com.unblu.siteintegration.ui.launcherButtonTooltipEnabled
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The tooltip is only visible if the launcher button style is "ICON"
Individual UI border color
com.unblu.siteintegration.ui.unbluUiBorderColor
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Floating UI border radius
com.unblu.siteintegration.ui.unbluUiBorderRadius
-
Type: Integer
-
Default:
6
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Floating UI border width
com.unblu.siteintegration.ui.unbluUiBorderWidth
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Floating UI content spacing (in px)
com.unblu.siteintegration.ui.unbluUiContentSpacing
-
Type: Integer
-
Default:
16
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The spacing, in pixels, between the Floating Visitor UI and the launcher button
Floating UI default height
com.unblu.siteintegration.ui.unbluUiDefaultHeight
-
Type: Integer
-
Default:
600
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Floating UI default width
com.unblu.siteintegration.ui.unbluUiDefaultWidth
-
Type: Integer
-
Default:
360
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Floating UI horizontal margin (in px)
com.unblu.siteintegration.ui.unbluUiHorizontalMargin
-
Type: Integer
-
Default:
32
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The margin, in pixels, between the Floating UI and the website’s left or right edge, depending on the UI’s configured position
Maximized Floating UI horizontal margin (in px)
com.unblu.siteintegration.ui.unbluUiHorizontalMarginMaximized
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The margin, in pixels, between the maximized Floating UI and the website’s left or right edge, depending on the UI’s configured position
Unblu UI position
com.unblu.siteintegration.ui.unbluUiPosition
-
Type: String with allowed values:
-
bottom_left
-
bottom_right
-
top_left
-
top_right
-
-
Default:
BOTTOM_RIGHT
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The position of the Unblu UI on your website
Floating UI vertical margin (in px)
com.unblu.siteintegration.ui.unbluUiVerticalMargin
-
Type: Integer
-
Default:
32
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The margin, in pixels, between the Floating UI and the website’s top or bottom edge, depending on the UI’s configured position
Maximized Floating UI vertical margin (in px)
com.unblu.siteintegration.ui.unbluUiVerticalMarginMaximized
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The margin, in pixels, between the maximized Floating UI and the website’s top or bottom edge, depending on the UI’s configured position
Agent Desk sidebar
Color of active navigation entry
com.unblu.nav.ui.activeHighlight
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Background color of hovered navigation entry
com.unblu.nav.ui.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral800\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Background color of hovered active navigation entry
com.unblu.nav.ui.backgroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral800\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Normal background color of navigation entry
com.unblu.nav.ui.backgroundNormal
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Normal background color of active navigation entry
com.unblu.nav.ui.backgroundNormalActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Background color of pressed navigation entry
com.unblu.nav.ui.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral900\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Background color of pressed active navigation entry
com.unblu.nav.ui.backgroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral900\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Border color of hovered navigation entry
com.unblu.nav.ui.borderHover
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Border color of hovered active navigation entry
com.unblu.nav.ui.borderHoverActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Normal border color of navigation entry
com.unblu.nav.ui.borderNormal
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Normal border color of active navigation entry
com.unblu.nav.ui.borderNormalActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Border color of pressed navigation entry
com.unblu.nav.ui.borderPress
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Border color of pressed active navigation entry
com.unblu.nav.ui.borderPressActive
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Border radius of navigation entry
com.unblu.nav.ui.borderRadius
-
Type: Integer
-
Default:
4
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Border width of navigation entry
com.unblu.nav.ui.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Foreground color of hovered navigation entry
com.unblu.nav.ui.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInvertedMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Foreground color of hovered active navigation entry
com.unblu.nav.ui.foregroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Foreground color of navigation entry
com.unblu.nav.ui.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInvertedMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Normal foreground color of active navigation entry
com.unblu.nav.ui.foregroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Foreground color of pressed navigation entry
com.unblu.nav.ui.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInvertedMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Foreground color of pressed active navigation entry
com.unblu.nav.ui.foregroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
Agent Desk sidebar background color
com.unblu.nav.ui.navBarBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral700\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Font color of navigation section header
com.unblu.nav.ui.sectionHeaderColor
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
INVERTED_MID
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Used in the Agent Desk sidebar
List control bar
Background color of list control bar’s "advanced" panel
com.unblu.theme.list.controlBarColorAdvancedPanelBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of list control bar
com.unblu.theme.list.controlBarColorBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of clickable list items when hovered
com.unblu.theme.list.listItemBackgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of clickable list items
com.unblu.theme.list.listItemBackgroundNormal
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color of clickable list items when pressed
com.unblu.theme.list.listItemBackgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color for list item dividers
com.unblu.theme.list.listItemDividerColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.border\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Default list overflow behavior
com.unblu.theme.list.listItemValueOverflow
-
Type: String with allowed values:
-
clip
-
ellipsis
-
inherit
-
initial
-
-
Default:
ELLIPSIS
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Default overflow behavior if a value in the list is too long to be displayed in full
Info toast UI elements
Announcement toast background color
com.unblu.infotoast.ui.colorAnnouncementToastBackground
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.theme.color.highlightAnnouncement\},$lightness: 90%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Announcement toast border color
com.unblu.infotoast.ui.colorAnnouncementToastBorder
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.theme.color.highlightAnnouncement\},$lightness: 50%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Announcement toast text color
com.unblu.infotoast.ui.colorAnnouncementToastForeground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextAnnouncement\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Announcement toast icon color
com.unblu.infotoast.ui.colorAnnouncementToastIcon
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightAnnouncement\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Error toast background color
com.unblu.infotoast.ui.colorErrorToastBackground
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.theme.color.highlightError\},$lightness: 90%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Error toast border color
com.unblu.infotoast.ui.colorErrorToastBorder
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.theme.color.highlightError\},$lightness: 50%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Error toast text color
com.unblu.infotoast.ui.colorErrorToastForeground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextError\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Error toast icon color
com.unblu.infotoast.ui.colorErrorToastIcon
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightError\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Error toast icon color.
Neutral toast background color
com.unblu.infotoast.ui.colorNeutralToastBackground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Neutral toast border color
com.unblu.infotoast.ui.colorNeutralToastBorder
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.border\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Neutral toast text color
com.unblu.infotoast.ui.colorNeutralToastForeground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Neutral toast icon color
com.unblu.infotoast.ui.colorNeutralToastIcon
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Success toast background color
com.unblu.infotoast.ui.colorSuccessToastBackground
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.theme.color.highlightSuccess\},$lightness: 90%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Success toast border color
com.unblu.infotoast.ui.colorSuccessToastBorder
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.theme.color.highlightSuccess\},$lightness: 50%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Success toast text color
com.unblu.infotoast.ui.colorSuccessToastForeground
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextSuccess\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Success toast icon color
com.unblu.infotoast.ui.colorSuccessToastIcon
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightSuccess\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Warning toast background color
com.unblu.infotoast.ui.colorWarningToastBackground
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.theme.color.highlightWarning\},$lightness: 90%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Warning toast border color
com.unblu.infotoast.ui.colorWarningToastBorder
-
Type: Complex color
-
Default:
scale-color($\{com.unblu.theme.color.highlightWarning\},$lightness: 50%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Agent Desk top bar buttons
"Hovered" background color
com.unblu.tab.ui.button.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "top bar" button in "hovered" state
Normal background color
com.unblu.tab.ui.button.backgroundNormal
-
Type: Complex color
-
Default:
#ffffff
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of "top bar" buttons in "normal" state
"Pressed" background color
com.unblu.tab.ui.button.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of "top bar" buttons in "pressed" state
"Hovered" border color
com.unblu.tab.ui.button.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.border\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of "top bar" buttons in "hovered" state
Normal border color
com.unblu.tab.ui.button.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.border\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of "top bar" buttons in "normal" state
"Pressed" border color
com.unblu.tab.ui.button.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.border\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of "top bar" buttons in "pressed" state
"Hovered" foreground color
com.unblu.tab.ui.button.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of "top bar" buttons in "hovered" state
Agent Desk top bar tab style
Background color of hovered tab
com.unblu.tab.ui.link.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Used for the top bar in the Agent Desk and Configuration interfaces
Background color
com.unblu.tab.ui.link.backgroundNormal
-
Type: Complex color
-
Default:
#ffffff
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The color is applied to the entire top bar unless overridden, for example when a user hovers over a tab. Used for the top bar in the Agent Desk and Configuration interfaces.
Background color of pressed tab
com.unblu.tab.ui.link.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Used for the top bar in the Agent Desk and Configuration interfaces
Border color of active tab
com.unblu.tab.ui.link.borderActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Applied to the bottom border of the tab that’s currently open. Used for the top bar in the Agent Desk and Configuration interfaces.
Border width of tab
com.unblu.tab.ui.link.borderActiveWidth
-
Type: Integer
-
Default:
3
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Applied to the top border of all tabs and the bottom border of the tab that’s currently open. Used for the top bar in the Agent Desk and Configuration interfaces.
Border color of hovered tab
com.unblu.tab.ui.link.borderHover
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Applied to the top border of the hovered tab. Used for the top bar in the Agent Desk and Configuration interfaces.
Border color of tab
com.unblu.tab.ui.link.borderNormal
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Applied to the top border of all tabs that are neither hovered nor pressed. Used for the top bar in the Agent Desk and Configuration interfaces.
Border color of pressed tab
com.unblu.tab.ui.link.borderPress
-
Type: Complex color
-
Default:
transparent
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Applied to the top border of the pressed tab. Used for the top bar in the Agent Desk and Configuration interfaces.
Foreground color of hovered tab
com.unblu.tab.ui.link.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Used for the top bar in the Agent Desk and Configuration interfaces
User menu configuration
Enable change language menu item
com.unblu.ui.usermenu.showChangeLanguage
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Change language" menu item
Show "External account analytics"
com.unblu.ui.usermenu.showExternalAccountAnalytics
Only visible if: com.unblu.analytics.grafana.enabled=true
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "External account analytics" menu item
Show "Help"
com.unblu.ui.usermenu.showHelp
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Help" menu item
Show "Keyboard shortcuts" menu item
com.unblu.ui.usermenu.showKeyboardShortcuts
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Keyboard shortcuts" menu item
Show "Manage account"
com.unblu.ui.usermenu.showManageAccount
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Manage account" menu item
Show "Canned responses"
com.unblu.ui.usermenu.showManageCannedResponses
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Canned responses" menu item
Show "Conversational bot settings"
com.unblu.ui.usermenu.showManageConversationalBot
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Conversational Bot settings" menu item
Show "Deputy relationships" menu item
com.unblu.ui.usermenu.showManageDeputyRelationships
Only visible if: com.unblu.messenger.enableDeputyDelegation=true
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Deputy relationships" menu item
Show "Manage global server settings"
com.unblu.ui.usermenu.showManageGlobal
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Manage global server settings" menu item
Show "Manage profile"
com.unblu.ui.usermenu.showManageProfile
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Manage profile" menu item. The setting only has an effect if user profiles are managed in Unblu.
Show "Open agent desk" menu item
com.unblu.ui.usermenu.showOpenAgentDesk
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Open agent desk" menu item
Show pause notifications editor
com.unblu.ui.usermenu.showPauseNotificationsEditor
Only visible if: com.unblu.pausenotifications.enableManualPauseNotificationsMode=true
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "pause notifications" menu item
Show "Sign out"
com.unblu.ui.usermenu.showSignout
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable the "Sign out" menu item if it is available
Show status editor item
com.unblu.ui.usermenu.showStatusEditor
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Enable changing online status and setting a status message in the user menu
signoutUrlForPropagatedUsers
com.unblu.ui.usermenu.signoutUrlForPropagatedUsers
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
The signout URL to be used for users logged in via ID propagation
Set target URL for custom help
com.unblu.ui.usermenu.uriHelp
-
Type: String
-
Default:
https://www.unblu.com/en/docs/latest/knowledge-base/agent-desk-guide.html
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
The target URL called when agents click on the "Help" menu item. If the URL includes a ${lang} placeholder, the placeholder will be replaced with a two-letter language code, e.g. "de" or "en".
Fallback language for help URL
com.unblu.ui.usermenu.uriHelpFallbackLanguage
-
Type: String
-
Default:
en
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Specify the fallback language of the help URL, if the language requested is not supported
Audio notification settings
The agent’s "message sent" notification sound
com.unblu.core.client.ui.audio.chatMessageSentAgentSide
-
Type: String with allowed values:
-
call_space
-
call_tubes_big
-
call_tubes_small
-
call_wood
-
incoming_enigmatic
-
incoming_glass
-
incoming_space
-
incoming_spaceball
-
incoming_wood
-
none
-
notification_glass
-
notification_harpup
-
notification_softbell
-
notification_softup
-
notification_spaceball
-
notification_swoosh
-
notification_toy
-
-
Default:
NOTIFICATION_SWOOSH
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
"Message sent" notification sound (agent)
The visitor’s "message sent" notification sound
com.unblu.core.client.ui.audio.chatMessageSentClientSide
-
Type: String with allowed values:
-
call_space
-
call_tubes_big
-
call_tubes_small
-
call_wood
-
incoming_enigmatic
-
incoming_glass
-
incoming_space
-
incoming_spaceball
-
incoming_wood
-
none
-
notification_glass
-
notification_harpup
-
notification_softbell
-
notification_softup
-
notification_spaceball
-
notification_swoosh
-
notification_toy
-
-
Default:
NOTIFICATION_SWOOSH
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
"Message sent" notification sound (visitor)
"Incoming call" notification sound
com.unblu.core.client.ui.audio.incomingCall
-
Type: String with allowed values:
-
call_space
-
call_tubes_big
-
call_tubes_small
-
call_wood
-
incoming_enigmatic
-
incoming_glass
-
incoming_space
-
incoming_spaceball
-
incoming_wood
-
none
-
notification_glass
-
notification_harpup
-
notification_softbell
-
notification_softup
-
notification_spaceball
-
notification_swoosh
-
notification_toy
-
-
Default:
CALL_TUBES_SMALL
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Layer inactivity" notification sound
com.unblu.core.client.ui.audio.layerInactivityNotificationSound
-
Type: String with allowed values:
-
call_space
-
call_tubes_big
-
call_tubes_small
-
call_wood
-
incoming_enigmatic
-
incoming_glass
-
incoming_space
-
incoming_spaceball
-
incoming_wood
-
none
-
notification_glass
-
notification_harpup
-
notification_softbell
-
notification_softup
-
notification_spaceball
-
notification_swoosh
-
notification_toy
-
-
Default:
NOTIFICATION_SOFTUP
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Layer inactivity" notification sound (agent)
"New message received" notification sound (agent)
com.unblu.core.client.ui.audio.newChatMessageAgentSide
-
Type: String with allowed values:
-
call_space
-
call_tubes_big
-
call_tubes_small
-
call_wood
-
incoming_enigmatic
-
incoming_glass
-
incoming_space
-
incoming_spaceball
-
incoming_wood
-
none
-
notification_glass
-
notification_harpup
-
notification_softbell
-
notification_softup
-
notification_spaceball
-
notification_swoosh
-
notification_toy
-
-
Default:
NOTIFICATION_GLASS
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"New chat queue item" notification sound
com.unblu.core.client.ui.audio.newInQueueNotificationSound
-
Type: String with allowed values:
-
call_space
-
call_tubes_big
-
call_tubes_small
-
call_wood
-
incoming_enigmatic
-
incoming_glass
-
incoming_space
-
incoming_spaceball
-
incoming_wood
-
none
-
notification_glass
-
notification_harpup
-
notification_softbell
-
notification_softup
-
notification_spaceball
-
notification_swoosh
-
notification_toy
-
-
Default:
INCOMING_GLASS
-
Allowed scopes:
GLOBAL
,ACCOUNT
,TEAM
,USER
-
Visibility:
PUBLIC
Notification sound for new conversations in the queue and for automatically dispatched conversations
"Outgoing call" notification sound
com.unblu.core.client.ui.audio.outgoingCall
-
Type: String with allowed values:
-
call_space
-
call_tubes_big
-
call_tubes_small
-
call_wood
-
incoming_enigmatic
-
incoming_glass
-
incoming_space
-
incoming_spaceball
-
incoming_wood
-
none
-
notification_glass
-
notification_harpup
-
notification_softbell
-
notification_softup
-
notification_spaceball
-
notification_swoosh
-
notification_toy
-
-
Default:
CALL_TUBES_BIG
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Avatar configuration
Dark background color of online state indicator when away
com.unblu.avatar.ui.awayOnDarkBg
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightWarning\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of the avatar’s online state indicator when the person is away and the avatar is in front of a dark background
Light background color of online state indicator when away
com.unblu.avatar.ui.awayOnLightBg
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.avatar.ui.awayOnDarkBg\},$lightness: -12%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of the avatar’s online state indicator when the person is away and the avatar is in front of a light background
Background color of avatar overlay for hidden participants
com.unblu.avatar.ui.hiddenOverlayBg
-
Type: Complex color
-
Default:
change-color($\{com.unblu.theme.color.neutral700\}, $alpha: 0.7)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Foreground color of avatar overlay for hidden participants
com.unblu.avatar.ui.hiddenOverlayFg
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Dark background color of online state indicator when offline
com.unblu.avatar.ui.offlineOnDarkBg
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of the avatar’s online state indicator when the person is offline and the avatar is in front of a dark background
Light background color of online state indicator when offline
com.unblu.avatar.ui.offlineOnLightBg
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of the avatar’s online state indicator when the person is offline and the avatar is in front of a light background
Dark background color of online state indicator when online
com.unblu.avatar.ui.onlineOnDarkBg
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightSuccess\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of the avatar’s online state indicator when the person is online and the avatar is in front of a dark background
Light background color of online state indicator when online
com.unblu.avatar.ui.onlineOnLightBg
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.avatar.ui.onlineOnDarkBg\},$lightness: -10%)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color of the avatar’s online state indicator when the person is online and the avatar is in front of a light background
Banners
"Announcement" banner background color
com.unblu.core.client.ui.banner.color.backgroundAnnouncement
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightAnnouncement\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Error" banner background color
com.unblu.core.client.ui.banner.color.backgroundError
-
Type: Complex color
-
Default:
#bf0f26
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Neutral" banner background color
com.unblu.core.client.ui.banner.color.backgroundNeutral
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Success" banner background color
com.unblu.core.client.ui.banner.color.backgroundSuccess
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightSuccess\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Warning" banner background color
com.unblu.core.client.ui.banner.color.backgroundWarning
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.highlightWarning\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Announcement" banner border color
com.unblu.core.client.ui.banner.color.borderAnnouncement
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.banner.color.backgroundAnnouncement\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Error" banner border color
com.unblu.core.client.ui.banner.color.borderError
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.banner.color.backgroundError\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Neutral" banner border color
com.unblu.core.client.ui.banner.color.borderNeutral
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.banner.color.backgroundNeutral\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Success" banner border color
com.unblu.core.client.ui.banner.color.borderSuccess
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.banner.color.backgroundSuccess\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Warning" banner border color
com.unblu.core.client.ui.banner.color.borderWarning
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.banner.color.backgroundWarning\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width for all banners
com.unblu.core.client.ui.banner.color.borderWidth
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Announcement" banner font color
com.unblu.core.client.ui.banner.color.fontAnnouncement
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Error" banner font color
com.unblu.core.client.ui.banner.color.fontError
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextInverted\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Neutral" banner font color
com.unblu.core.client.ui.banner.color.fontNeutral
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorTextBody\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Success" banner font color
com.unblu.core.client.ui.banner.color.fontSuccess
-
Type: Complex color
-
Default:
#00331a
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Warning" banner font color
com.unblu.core.client.ui.banner.color.fontWarning
-
Type: Complex color
-
Default:
#403106
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Announcement" banner icon color
com.unblu.core.client.ui.banner.color.iconAnnouncement
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.banner.color.fontAnnouncement\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Error" banner icon color
com.unblu.core.client.ui.banner.color.iconError
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.banner.color.fontError\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
"Neutral" banner icon color
com.unblu.core.client.ui.banner.color.iconNeutral
-
Type: Complex color
-
Default:
$\{com.unblu.core.client.ui.banner.color.fontNeutral\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
PlaceholderButtonConfiguration
Hover background color
com.unblu.placeholder.button.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "placeholder" button in "hovered" state
Normal background color
com.unblu.placeholder.button.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "placeholder" button in "normal" state
Press background color
com.unblu.placeholder.button.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.neutral200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "placeholder" button in "pressed" state
Hover border color
com.unblu.placeholder.button.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.placeholder.button.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "placeholder" button in "hovered" state
Normal border color
com.unblu.placeholder.button.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.placeholder.button.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "placeholder" button in "normal" state
Press border color
com.unblu.placeholder.button.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.placeholder.button.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "placeholder" button in "pressed" state
Border width
com.unblu.placeholder.button.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "placeholder" button
Hover foreground color
com.unblu.placeholder.button.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.placeholder.button.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "placeholder" button in "hovered" state
Normal foreground color
com.unblu.placeholder.button.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "placeholder" button in "normal" state
Press foreground color
com.unblu.placeholder.button.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.placeholder.button.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "placeholder" button in "pressed" state
Modal dialog configuration
Radial gradient outer color for modal dialog backdrops
com.unblu.core.client.ui.dialog.ModalDialogHost.backdropColor
-
Type: Complex color
-
Default:
adjust-color($\{com.unblu.theme.color.neutral300\},$alpha:-0.30)
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
Radial gradient outer color used for modal dialog backdrops
Scroll lock when dialog open
com.unblu.core.client.ui.dialog.ModalDialogHost.lockScrollingWhenDialogOpen
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
-
Visibility:
PUBLIC
If enabled, scrolling will be locked on the window as soon as a dialog is opened using event listeners. The scroll lock will be reverted when the dialog closes.
Local toast notifications
Toast notifications horizontal alignment
com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentX
-
Type: String with allowed values:
-
left
-
middle
-
right
-
-
Default:
LEFT
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Define where toast notifications should be displayed horizontally. Possible values are LEFT, MIDDLE, and RIGHT.
Toast notifications vertical alignment
com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentY
-
Type: String with allowed values:
-
bottom
-
middle
-
top
-
-
Default:
BOTTOM
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Defines where notification toasts should be displayed vertically. Possible values are TOP, MIDDLE, and BOTTOM.
Notification toasts
Notification toast background color
com.unblu.notification.ui.notificationBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Notification toast border color
com.unblu.notification.ui.notificationBorderColor
-
Type: Complex color
-
Default:
$\{com.unblu.notification.ui.notificationBackgroundColor\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Notification toast border width
com.unblu.notification.ui.notificationBorderWidth
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color for "admission request" notification toast icon
com.unblu.notification.ui.notificationIconBackgroundColorAdmissionRequest
-
Type: Simple color
-
Default: ` #CBB1E6`
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color for "incoming call" notification toast icon
com.unblu.notification.ui.notificationIconBackgroundColorIncomingCall
-
Type: Simple color
-
Default: ` #BBBBBB`
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color for "incoming queue conversation" notification toast icon
com.unblu.notification.ui.notificationIconBackgroundColorIncomingConversation
-
Type: Simple color
-
Default: ` #BBBBBB`
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Background color for "new message" notification toast icon
com.unblu.notification.ui.notificationIconBackgroundColorNewMessage
-
Type: Simple color
-
Default: ` #FFF0C5`
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Notification toast icon color
com.unblu.notification.ui.notificationIconColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Tooltip configuration
Background color of tooltips
com.unblu.core.client.ui.popup.tooltip.tooltipBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray800\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Tooltip background color
tooltipBorderColor
com.unblu.core.client.ui.popup.tooltip.tooltipBorderColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray800\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
INTERNAL
Tooltip border color
tooltipBorderRadius
com.unblu.core.client.ui.popup.tooltip.tooltipBorderRadius
-
Type: Integer
-
Default:
4
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
INTERNAL
Tooltip border radius in px
Time before tooltip
com.unblu.core.client.ui.popup.tooltip.tooltipDisplayTimeoutMillis
-
Type: Integer
-
Default:
100
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
The time delay before a tooltip is shown when the cursor is hovering over an item
Foreground color of tooltips
com.unblu.core.client.ui.popup.tooltip.tooltipForegroundColor
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
INVERTED
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Tooltip foreground color
Custom select box style
Background color when hovered
com.unblu.theme.select.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Background color
com.unblu.theme.select.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Background color when pressed
com.unblu.theme.select.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Border color when hovered
com.unblu.theme.select.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColor\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Border color
com.unblu.theme.select.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColor\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Border color when pressed
com.unblu.theme.select.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.input.borderColor\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Border width
com.unblu.theme.select.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Foreground color when hovered
com.unblu.theme.select.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Foreground color
com.unblu.theme.select.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Font color for placeholder text
com.unblu.theme.select.foregroundPlaceholder
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray600\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
Foreground color when pressed
com.unblu.theme.select.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLink\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Only affects custom elements that replicate the behavior of select elements, not native browser select elements
ShortcutToggleButtonConfiguration
Hover background color
com.unblu.shortcut.meta.toggle.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "shortcut toggle" button in "hovered" state
Hover background color (active)
com.unblu.shortcut.meta.toggle.backgroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "shortcut toggle" button in "hovered (active)" state
Normal background color
com.unblu.shortcut.meta.toggle.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray100\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "shortcut toggle" button in "normal" state
Normal background color (active)
com.unblu.shortcut.meta.toggle.backgroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary050\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "shortcut toggle" button in "normal (active)" state
Press background color
com.unblu.shortcut.meta.toggle.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "shortcut toggle" button in "pressed" state
Press background color (active)
com.unblu.shortcut.meta.toggle.backgroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "shortcut toggle" button in "pressed (active)" state
Hover border color
com.unblu.shortcut.meta.toggle.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.shortcut.meta.toggle.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "shortcut toggle" button in "hovered" state
Hover border color (active)
com.unblu.shortcut.meta.toggle.borderHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.shortcut.meta.toggle.backgroundHoverActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "shortcut toggle" button in "hovered (active)" state
Normal border color
com.unblu.shortcut.meta.toggle.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.shortcut.meta.toggle.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "shortcut toggle" button in "normal" state
Normal border color (active)
com.unblu.shortcut.meta.toggle.borderNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.shortcut.meta.toggle.backgroundNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "shortcut toggle" button in "normal (active)" state
Press border color
com.unblu.shortcut.meta.toggle.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.shortcut.meta.toggle.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "shortcut toggle" button in "pressed" state
Press border color (active)
com.unblu.shortcut.meta.toggle.borderPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.shortcut.meta.toggle.backgroundPressActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "shortcut toggle" button in "pressed (active)" state
Border width
com.unblu.shortcut.meta.toggle.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "shortcut toggle" button
Hover foreground color
com.unblu.shortcut.meta.toggle.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "shortcut toggle" button in "hovered" state
Hover foreground color (active)
com.unblu.shortcut.meta.toggle.foregroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.shortcut.meta.toggle.foregroundNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "shortcut toggle" button in "hovered (active)" state
Normal foreground color
com.unblu.shortcut.meta.toggle.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray400\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "shortcut toggle" button in "normal" state
Normal foreground color (active)
com.unblu.shortcut.meta.toggle.foregroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "shortcut toggle" button in "normal (active)" state
Press foreground color
com.unblu.shortcut.meta.toggle.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.font.colorLinkDark\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "shortcut toggle" button in "pressed" state
Press foreground color (active)
com.unblu.shortcut.meta.toggle.foregroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.shortcut.meta.toggle.foregroundNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "shortcut toggle" button in "pressed (active)" state
"Unread messages" notification badge
Background color of "unread messages" notification badge
com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Text color of "unread messages" notification badge
com.unblu.ui.notificationbadge.notificationBadgeForegroundColor
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
LINK_DARK
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Visitor activity trigger
Activity trigger URL
com.unblu.visitor.activity.activityTriggerUrl
-
Type: String
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The URL is triggered whenever a visitor interacts with Unblu
Throttle activity trigger for URL (in s)
com.unblu.visitor.activity.activityTriggerUrlThrottlingInSeconds
-
Type: Integer
-
Default:
60
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
If a URL has been configured to trigger on activity, it isn’t triggered more often than this configured time (in seconds). The minimum value is 10 seconds.
Visitor UI
Display recipient in overview instead of assigned agent
com.unblu.visitor.ui.alwaysDisplayRecipientInConversationOverview
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Background color for active list item
com.unblu.visitor.ui.conversationListActiveItemBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundMid\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
INTERNAL
Indicator color for active list item
com.unblu.visitor.ui.conversationListActiveItemIndicatorColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
INTERNAL
Background color of conversation overview list
com.unblu.visitor.ui.conversationListBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Font color for time and last message when message is read
com.unblu.visitor.ui.conversationListColorRead
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
BODY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Font color for time and last message when message is unread
com.unblu.visitor.ui.conversationListColorUnread
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
BODY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Font for sender of last message
com.unblu.visitor.ui.conversationListLastMsgSenderFont
-
Type: String with allowed values:
-
body
-
body_inverted
-
body_italic
-
dark
-
dark_inverted
-
link
-
link_dark
-
-
Default:
BODY_ITALIC
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Font for text of last message
com.unblu.visitor.ui.conversationListLastMsgTextFont
-
Type: String with allowed values:
-
body
-
body_inverted
-
body_italic
-
dark
-
dark_inverted
-
link
-
link_dark
-
-
Default:
BODY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used in the conversation list for the last message time
com.unblu.visitor.ui.conversationListLastMsgTimeFont
-
Type: String with allowed values:
-
body
-
body_inverted
-
body_italic
-
dark
-
dark_inverted
-
link
-
link_dark
-
-
Default:
BODY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Font for last message timestamp
Background color of unread message notification badge
com.unblu.visitor.ui.conversationListNotificationBadgeBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.secondary200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Font color for number of unread messages in notification badge
com.unblu.visitor.ui.conversationListNotificationBadgeForegroundColor
-
Type: String with allowed values:
-
announcement
-
body
-
dark
-
error
-
inverted
-
inverted_mid
-
link
-
link_dark
-
mid
-
success
-
warn
-
-
Default:
LINK_DARK
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Conversation title font
com.unblu.visitor.ui.conversationListTitleFont
-
Type: String with allowed values:
-
body
-
body_inverted
-
body_italic
-
dark
-
dark_inverted
-
link
-
link_dark
-
-
Default:
LINK_DARK
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used in the conversation list for the conversation title, which is usually the name of the assigned agent
Font for secondary title
com.unblu.visitor.ui.conversationListTitleSecondaryFont
-
Type: String with allowed values:
-
body
-
body_inverted
-
body_italic
-
dark
-
dark_inverted
-
link
-
link_dark
-
-
Default:
BODY
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Used in the conversation list for the secondary title (usually the recipient’s name)
Display secondary title in conversation overview
com.unblu.visitor.ui.displaySecondaryTitleInConversationOverview
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
If the conversation has both a topic and an assigned agent, the secondary title is the assigned agent’s name, otherwise it will be the recipient’s name. If the conversation has neither a topic nor an assigned agent, it won’t have a secondary title.
Ended conversations display mode
com.unblu.visitor.ui.endedConversationsDisplayMode
-
Type: String with allowed values:
-
inline
-
in_archive
-
-
Default:
INLINE
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Specifies whether to display ended conversations in the same conversation list in the visitor UI. If displayed in a single list, ended conversations are grayed out in the conversation list.
Open new call conversation requests in pop-out
com.unblu.visitor.ui.openNewCallRequestConversationInPopout
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
If enabled, new call conversation requests automatically open in a popout on the visitor’s side
Background color of conversation overview loading overlay.
com.unblu.visitor.ui.overviewLoadingBackgroundColor
-
Type: Complex color
-
Default:
change-color($\{com.unblu.theme.color.neutral900\}, $alpha:0.6)
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Foreground color of conversation overview loading overlay.
com.unblu.visitor.ui.overviewLoadingForegroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.primary500\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Default height of call pop-out window
com.unblu.visitor.ui.popoutHeight
-
Type: Integer
-
Default:
800
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Default width of call pop-out window
com.unblu.visitor.ui.popoutWidth
-
Type: Integer
-
Default:
480
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Show overview action bar in visitor overview
com.unblu.visitor.ui.showOverviewActionBar
-
Type: Boolean
-
Default:
true
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Show "change nickname" action in visitors' overview action bar
com.unblu.visitor.ui.showOverviewActionBarChangeNicknameAction
-
Type: Boolean
-
Default:
false
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
The action lets anonymous visitors change their nickname
Visitor conversation UI
Embedded UI chat width
com.unblu.visitor.conversation.ui.collapsableEmbeddedIndividualUiWidth
-
Type: Integer
-
Default:
360
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Width of the chat panel in the Embedded UI during collaboration sessions. This width applies when the chat is docked to the right.
Background color of layer controls
com.unblu.visitor.conversation.ui.layerControlsBackgroundColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.backgroundLight\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Color of layer controls drag handle
com.unblu.visitor.conversation.ui.layerControlsDragHandleColor
-
Type: Complex color
-
Default:
$\{com.unblu.theme.color.gray200\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Visitor layer controls toggle button
"Hovered" background color
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.collabspace.colorVisitorCapturingFrame\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor layer controls toggle" button in "hovered" state. This button should only be used for small devices.
Normal background color
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.collabspace.colorVisitorCapturingFrame\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor layer controls toggle" button in "normal" state. This button should only be used for small devices.
"Pressed" background color
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.conversation.collabspace.colorVisitorCapturingFrame\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor layer controls toggle" button in "pressed" state. This button should only be used for small devices.
Border radius
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderRadius
-
Type: Integer
-
Default:
3
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Border radius of the "visitor layer controls toggle" button. This button should only be used for small devices.
Border width
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderWidth
-
Type: Integer
-
Default:
0
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Border width of the "visitor layer controls toggle" button. This button should only be used for small devices.
"Hovered" foreground color
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor layer controls toggle" button in "hovered" state. This button should only be used for small devices.
Normal foreground color
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor layer controls toggle" button in "normal" state. This button should only be used for small devices.
"Pressed" foreground color
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.flat.secondary.foregroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor layer controls toggle" button in "pressed" state. This button should only be used for small devices.
Visitor collaboration layer select button style
"Hovered" background color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.backgroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor collaboration layer menu" button in "hovered" state
"Hovered" background color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.backgroundHoverActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor collaboration layer menu" button in "hovered (active)" state
Normal background color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.backgroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor collaboration layer menu" button in "normal" state
Normal background color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.backgroundNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor collaboration layer menu" button in "normal (active)" state
"Pressed" background color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.backgroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor collaboration layer menu" button in "pressed" state
"Pressed" background color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.backgroundPressActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the background of the "visitor collaboration layer menu" button in "pressed (active)" state
"Hovered" border color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.borderHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "visitor collaboration layer menu" button in "hovered" state
"Hovered" border color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.borderHoverActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "visitor collaboration layer menu" button in "hovered (active)" state
Normal border color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.borderNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "visitor collaboration layer menu" button in "normal" state
Normal border color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.borderNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "visitor collaboration layer menu" button in "normal (active)" state
"Pressed" border color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.borderPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "visitor collaboration layer menu" button in "pressed" state
"Pressed" border color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.borderPressActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the border of the "visitor collaboration layer menu" button in "pressed (active)" state
Border width
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderWidth
-
Type: Integer
-
Default:
1
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Border width of the "visitor collaboration layer menu" button
"Hovered" foreground color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHover
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.foregroundHover\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor collaboration layer menu" button in "hovered" state
"Hovered" foreground color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHoverActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.foregroundHoverActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor collaboration layer menu" button in "hovered (active)" state
Normal foreground color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormal
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.foregroundNormal\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor collaboration layer menu" button in "normal" state
Normal foreground color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormalActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.foregroundNormalActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor collaboration layer menu" button in "normal (active)" state
"Pressed" foreground color
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPress
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.foregroundPress\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor collaboration layer menu" button in "pressed" state
"Pressed" foreground color (active)
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPressActive
-
Type: Complex color
-
Default:
$\{com.unblu.theme.button.menu.foregroundPressActive\}
-
Allowed scopes:
GLOBAL
,ACCOUNT
,AREA
,TEAM
,USER
,APIKEY
-
Visibility:
PUBLIC
Color used for the foreground of the "visitor collaboration layer menu" button in "pressed (active)" state