User synchronization (LDAP) Tool
abortSyncOnNoUsersReturned
Key: com.unblu.addons.server.synctool.SyncTool.abortSyncOnNoUsersReturned
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: true
com.unblu.addons.server.synctool.SyncTool.abortSyncOnNoUsersReturned=trueIf true the syncjob is aborted if no users have been returned from the source system.
accountId
Key: com.unblu.addons.server.synctool.SyncTool.accountId
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: wZvcAnbBSpOps9oteH-Oxw
com.unblu.addons.server.synctool.SyncTool.accountId=wZvcAnbBSpOps9oteH-OxwThe unblu account id, default is UnbluEntityDefaults.DEFAULT_ACCOUNT_ID
multitenancySyncMode
Key: com.unblu.addons.server.synctool.SyncTool.multitenancySyncMode
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: false
com.unblu.addons.server.synctool.SyncTool.multitenancySyncMode=falseWhether the synctool should run in multitenancy mode
LDAP delete users
Key: com.unblu.addons.server.synctool.SyncTool.propagateDeletes
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: false
com.unblu.addons.server.synctool.SyncTool.propagateDeletes=falseWhether teams/users that are not present in the ldap source are deleted from the Unblu DB.
runAtCronExpressions
Key: com.unblu.addons.synctool.runAtCronExpressions
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.addons.synctool.runAtCronExpressions=[]If set, array of cron-like expression such as [* */15 * ? * * syncall','5 * * ? * * * syncuser',…] to run syncronization periodically. Please see http://www.quartz-scheduler.org/documentation/quartz-2.x/tutorials/crontrigger.html, additionally it supports the @reboot cron command for example '@reboot syncall'. If you do, in fact, sync both teams and users, use of syncall instead of separate syncuser and syncteam is required.
EntitySourceLDAP
adminRoleIdentifier
Key: com.unblu.addons.synctool.ldap.adminRoleIdentifier
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.adminRoleIdentifier=nullIdentifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
baseDN
Key: com.unblu.addons.synctool.ldap.baseDN
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.baseDN=nullbase dn for all filters retrieval
connectionSecurity
Key: com.unblu.addons.synctool.ldap.connectionSecurity
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(LDAPS|NONE|STARTTLS)
# Default Value: NONE
com.unblu.addons.synctool.ldap.connectionSecurity=NONEConnection security to use: one of 'NONE' for no encryption,'LDAPS' for SSL/TLS support or 'STARTTLS' for Start TLS
defaultRole
Key: com.unblu.addons.synctool.ldap.defaultRole
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(ADMIN|ANONYMOUS_USER|PARTNER|REGISTERED_USER|SUPERVISOR|SUPER_ADMIN|WEBUSER)
# Default Value: null
com.unblu.addons.synctool.ldap.defaultRole=nullDefault role for unblu users that aren’t assigned a role explicitly. If not set users without a role will be ignored and not synced.
partnerRoleIdentifier
Key: com.unblu.addons.synctool.ldap.partnerRoleIdentifier
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.partnerRoleIdentifier=nullIdentifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
pathToTrustedCertsKeyStoreFile
Key: com.unblu.addons.synctool.ldap.pathToTrustedCertsKeyStoreFile
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.pathToTrustedCertsKeyStoreFile=nullIf an encrypted LDAP connection is used, this path is used to load a key store file, which contains the trusted certificates
registeredUserRoleIdentifier
Key: com.unblu.addons.synctool.ldap.registeredUserRoleIdentifier
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.registeredUserRoleIdentifier=nullIdentifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
roleFilter
Key: com.unblu.addons.synctool.ldap.roleFilter
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.roleFilter=nullLDAP filter to retrieve all unblu roles (if they are a groupOfNames), must contain %role% as wildcard for all roleIdentifiers
roleFilterBaseDN
Key: com.unblu.addons.synctool.ldap.roleFilterBaseDN
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.roleFilterBaseDN=nullbase dn for role retrieval. Uses non-user/non-team baseDN as default
roleMemberAttributeName
Key: com.unblu.addons.synctool.ldap.roleMemberAttributeName
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: member
com.unblu.addons.synctool.ldap.roleMemberAttributeName=memberThe member attribute name for member listing in role groupOfNames.
roleSearchScope
Key: com.unblu.addons.synctool.ldap.roleSearchScope
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(OBJECT|ONELEVEL|SUBTREE)
# Default Value: SUBTREE
com.unblu.addons.synctool.ldap.roleSearchScope=SUBTREELDAP Search scope for the roleFilter based query. Possible values are OBJECT,ONELEVEL and SUBTREE
serverHostname
Key: com.unblu.addons.synctool.ldap.serverHostname
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.serverHostname=nullThe ldap server hostname or ip
serverPassword
Key: com.unblu.addons.synctool.ldap.serverPassword
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.serverPassword=nullThe authentication password for the serverUsername-user
serverPort
Key: com.unblu.addons.synctool.ldap.serverPort
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: null
com.unblu.addons.synctool.ldap.serverPort=nullThe ldap server port. If not specified (null), the default LDAP port (389 without ecryption or 636 for LDAPS) is used
serverUsername
Key: com.unblu.addons.synctool.ldap.serverUsername
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.serverUsername=nullServer Username (usually similar to cn=Admin or cn=Directory Manager,…
superadminRoleIdentifier
Key: com.unblu.addons.synctool.ldap.superadminRoleIdentifier
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.superadminRoleIdentifier=nullIdentifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
supervisorRoleIdentifier
Key: com.unblu.addons.synctool.ldap.supervisorRoleIdentifier
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.supervisorRoleIdentifier=nullIdentifier for an Unblu Role, either as a property on user or for %role% in the roleFilter
teamFilter
Key: com.unblu.addons.synctool.ldap.teamFilter
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.teamFilter=nullLDAP filter to retrieve all unblu teams, may contain %team% or %role%
teamFilterBaseDN
Key: com.unblu.addons.synctool.ldap.teamFilterBaseDN
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.teamFilterBaseDN=nullbase dn for team retrieval. Uses non-user/non-team baseDN as default
teamIdAttributeName
Key: com.unblu.addons.synctool.ldap.teamIdAttributeName
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.teamIdAttributeName=nullThe team id attribute name
teamMatchOrderPrecedence
Key: com.unblu.addons.synctool.ldap.teamMatchOrderPrecedence
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: null
com.unblu.addons.synctool.ldap.teamMatchOrderPrecedence=nullA list of regular expressions in a specific order. If a user is assigned to multiple teams in the LDAP system, this list specifies the order in which his team is chosen. The list of teams from LDAP is matched against this list. Entries appearing earlier in the list will have precedence over entries appearing later or not at all.
teamMemberAttributeName
Key: com.unblu.addons.synctool.ldap.teamMemberAttributeName
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: member
com.unblu.addons.synctool.ldap.teamMemberAttributeName=memberThe member attribute name for member listing in team groupOfNames.
teamSearchScope
Key: com.unblu.addons.synctool.ldap.teamSearchScope
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(OBJECT|ONELEVEL|SUBTREE)
# Default Value: SUBTREE
com.unblu.addons.synctool.ldap.teamSearchScope=SUBTREELDAP Search scope for the teamFilter based query. Possible values are OBJECT,ONELEVEL and SUBTREE
timeoutMS
Key: com.unblu.addons.synctool.ldap.timeoutMS
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 30000
com.unblu.addons.synctool.ldap.timeoutMS=30000The timeout in milliseconds for ldap connections
trustManagerAlgorithm
Key: com.unblu.addons.synctool.ldap.trustManagerAlgorithm
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.trustManagerAlgorithm=nullDefines the algorithm which is used to read/use the trusted certifactes from the keystore file. If not specified, the default which is defined in the jvm property 'ssl.TrustManagerFactory.algorithm' is used. Normaly this is 'PKIX'. Other known type is 'SunX509'
trustedCertsKeyStorePassword
Key: com.unblu.addons.synctool.ldap.trustedCertsKeyStorePassword
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.trustedCertsKeyStorePassword=nullIf an encrypted LDAP connection is used, this password is used to load a key store file, which contains the trusted certificates
trustedCertsKeyStoreType
Key: com.unblu.addons.synctool.ldap.trustedCertsKeyStoreType
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.trustedCertsKeyStoreType=nullDefines the type of the keystore file, which contains the trusted certificates. If not specified, the default which is stored in the jvm security.property file at 'keystore.type' is used. Normaly this is 'JKS'. All known types: 'JCEKS', 'JKS', 'DKS', 'PKCS11', 'PKCS12'
userEmailAttributeName
Key: com.unblu.addons.synctool.ldap.userEmailAttributeName
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userEmailAttributeName=nullThe attribute name of the user entry/object that stores the email address of the user (optional)
userFilter
Key: com.unblu.addons.synctool.ldap.userFilter
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userFilter=nullLDAP filter to retrieve all unblu users, may contain %team%
userFilterBaseDN
Key: com.unblu.addons.synctool.ldap.userFilterBaseDN
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userFilterBaseDN=nullbase dn for user retrieval. Uses non-user/non-team baseDN as default
userFirstNameAttributeName
Key: com.unblu.addons.synctool.ldap.userFirstNameAttributeName
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userFirstNameAttributeName=nullThe attribute name of the user entry/object that stores the last name of the user (optional)
userIdAttributeName
Key: com.unblu.addons.synctool.ldap.userIdAttributeName
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userIdAttributeName=nullThe user id attribute name
userLastNameAttributeName
Key: com.unblu.addons.synctool.ldap.userLastNameAttributeName
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userLastNameAttributeName=nullThe attribute name of the user entry/object that stores the last name of the user (optional)
userNameAttributeName
Key: com.unblu.addons.synctool.ldap.userNameAttributeName
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userNameAttributeName=nullThe user name attribute name
userSearchScope
Key: com.unblu.addons.synctool.ldap.userSearchScope
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(OBJECT|ONELEVEL|SUBTREE)
# Default Value: SUBTREE
com.unblu.addons.synctool.ldap.userSearchScope=SUBTREELDAP Search scope for the userFilter based query. Possible values are OBJECT,ONELEVEL and SUBTREE
Authenticator configuration
CannedResponsesRoleGuard
cannedResponsesMinimalRole
Key: com.unblu.core.settings.cannedResponsesMinimalRole
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(ADMIN|ANONYMOUS_USER|PARTNER|REGISTERED_USER|SUPERVISOR|SUPER_ADMIN|WEBUSER)
# Default Value: REGISTERED_USER
com.unblu.core.settings.cannedResponsesMinimalRole=REGISTERED_USERMinimal role for settings cannedResponses module
Account and global management left navigation bar style
Active navigation highlight UI Setting
Key: com.unblu.config.nav.ui.activeHighlight
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.config.nav.ui.activeHighlight=${com.unblu.theme.color.primary500}Navigation hover background UI setting
Key: com.unblu.config.nav.ui.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral100}
com.unblu.config.nav.ui.backgroundHover=${com.unblu.theme.color.neutral100}Navigation hover background active UI setting
Key: com.unblu.config.nav.ui.backgroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral100}
com.unblu.config.nav.ui.backgroundHoverActive=${com.unblu.theme.color.neutral100}Navigation background normal UI setting
Key: com.unblu.config.nav.ui.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.config.nav.ui.backgroundNormal=${com.unblu.theme.color.backgroundLight}Color of the navigation border when in the "normal" state
Navigation background normal active UI setting
Key: com.unblu.config.nav.ui.backgroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.config.nav.ui.backgroundNormalActive=${com.unblu.theme.color.backgroundLight}Navigation background Press UI setting
Key: com.unblu.config.nav.ui.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral200}
com.unblu.config.nav.ui.backgroundPress=${com.unblu.theme.color.neutral200}UI setting for the navigation background "press active"
Key: com.unblu.config.nav.ui.backgroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral200}
com.unblu.config.nav.ui.backgroundPressActive=${com.unblu.theme.color.neutral200}Navigation background press active UI setting
Navigation border hover UI setting
Key: com.unblu.config.nav.ui.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderHover=transparentColor of the navigation border when in the "hover" state
Navigation border hover active UI setting
Key: com.unblu.config.nav.ui.borderHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderHoverActive=transparentNavigation border hover normal UI setting
Key: com.unblu.config.nav.ui.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderNormal=transparentNavigation border hover normal active UI setting
Key: com.unblu.config.nav.ui.borderNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderNormalActive=transparentNavigation border press UI setting
Key: com.unblu.config.nav.ui.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderPress=transparentNavigation border press active UI setting
Key: com.unblu.config.nav.ui.borderPressActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderPressActive=transparentNavigation border radius UI setting
Key: com.unblu.config.nav.ui.borderRadius
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 4
com.unblu.config.nav.ui.borderRadius=4Navigation border width UI setting
Key: com.unblu.config.nav.ui.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 1
com.unblu.config.nav.ui.borderWidth=1Navigation foreground hover UI setting
Key: com.unblu.config.nav.ui.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundHover=${com.unblu.theme.font.colorLinkDark}Navigation foreground hover active UI setting
Key: com.unblu.config.nav.ui.foregroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundHoverActive=${com.unblu.theme.font.colorLinkDark}Navigation foreground hover normal UI setting
Key: com.unblu.config.nav.ui.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundNormal=${com.unblu.theme.font.colorLinkDark}Navigation foreground hover normal active UI setting
Key: com.unblu.config.nav.ui.foregroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundNormalActive=${com.unblu.theme.font.colorLinkDark}Navigation foreground press UI setting
Key: com.unblu.config.nav.ui.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundPress=${com.unblu.theme.font.colorLinkDark}Navigation foreground press active UI setting
Key: com.unblu.config.nav.ui.foregroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundPressActive=${com.unblu.theme.font.colorLinkDark}UI setting for the navigation bar background
Key: com.unblu.config.nav.ui.navBarBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral050}
com.unblu.config.nav.ui.navBarBackground=${com.unblu.theme.color.neutral050}UI setting for navigation bar background
Navigation section header color UI setting
Key: com.unblu.config.nav.ui.sectionHeaderColor
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: BODY
com.unblu.config.nav.ui.sectionHeaderColor=BODYAgent conversation UI configuration
Background color of the collaboration layer header bars
Key: com.unblu.agent.conversation.ui.collaborationLayerHeaderBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral050}
com.unblu.agent.conversation.ui.collaborationLayerHeaderBackgroundColor=${com.unblu.theme.color.neutral050}Agent desk conversation individual UI toggle button style
Agent desk conversation individual UI toggle button style: Background hover
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundNormal}
com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundHover=${com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundNormal}Agent desk conversation individual UI toggle button style: Background normal
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundNormal=#ffffffAgent desk conversation individual UI toggle button style: Background press
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray050}
com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundPress=${com.unblu.theme.color.gray050}Agent desk conversation individual UI toggle button style: Border hover
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.agent.conversation.ui.individualui.togglebutton.borderHover=${com.unblu.theme.color.gray200}Agent desk conversation individual UI toggle button style: Border normal
borderNormal
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.agent.conversation.ui.individualui.togglebutton.borderNormal=${com.unblu.theme.color.gray200}Agent desk conversation individual UI toggle button style: Border normal
Agent desk conversation individual UI toggle button style: Border press
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.agent.conversation.ui.individualui.togglebutton.borderPress=${com.unblu.theme.color.gray200}Agent desk conversation individual UI toggle button style: Border radius
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderRadius
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 32
com.unblu.agent.conversation.ui.individualui.togglebutton.borderRadius=32Agent desk conversation individual UI toggle button style: Border width
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 1
com.unblu.agent.conversation.ui.individualui.togglebutton.borderWidth=1Agent desk conversation individual UI toggle button style: Foreground hover
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundHover=${com.unblu.theme.font.colorLink}Agent desk conversation individual UI toggle button style: Foreground normal
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundNormal=${com.unblu.theme.font.colorLinkDark}Agent desk conversation individual UI toggle button style: Foreground press
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundHover},$lightness: -10%)
com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundPress=adjust-color(${com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundHover},$lightness: -10%)Notification badge color
Key: com.unblu.agent.conversation.ui.individualui.togglebutton.notificationBadgeColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor}
com.unblu.agent.conversation.ui.individualui.togglebutton.notificationBadgeColor=${com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor}Background color of the unread message notification badge
Collaboration layer header maximize button style
Collaboration layer header maximize button style: Background hover
Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundHover}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundHover=${com.unblu.theme.button.flat.secondary.backgroundHover}Collaboration layer header maximize button style: Background hover active
Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundHover}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundHoverActive=${com.unblu.theme.button.flat.secondary.backgroundHover}Collaboration layer header maximize button style: Background normal
Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundNormal}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormal=${com.unblu.theme.button.flat.secondary.backgroundNormal}Collaboration layer header maximize button style: Background normal active
Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundNormal}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormalActive=${com.unblu.theme.button.flat.secondary.backgroundNormal}Collaboration layer header maximize button style: Background press
Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundPress}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundPress=${com.unblu.theme.button.flat.secondary.backgroundPress}Collaboration layer header maximize button style: Background press active
Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundPress}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundPressActive=${com.unblu.theme.button.flat.secondary.backgroundPress}Collaboration layer header maximize button style: Border hover
Key: com.unblu.conversation.collabspace.layer.header.maximize.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderHover=${com.unblu.theme.color.gray200}Collaboration layer header maximize button style: Border hover active
Key: com.unblu.conversation.collabspace.layer.header.maximize.borderHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderHoverActive=${com.unblu.theme.color.gray200}Collaboration layer header maximize button style: Border normal
Key: com.unblu.conversation.collabspace.layer.header.maximize.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderNormal=${com.unblu.theme.color.gray200}Collaboration layer header maximize button style: Border normal active
Key: com.unblu.conversation.collabspace.layer.header.maximize.borderNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderNormalActive=${com.unblu.theme.color.gray200}Collaboration layer header maximize button style: Border press
Key: com.unblu.conversation.collabspace.layer.header.maximize.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderPress=${com.unblu.theme.color.gray200}Collaboration layer header maximize button style: Border press active
Key: com.unblu.conversation.collabspace.layer.header.maximize.borderPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderPressActive=${com.unblu.theme.color.gray200}Collaboration layer header maximize button style: Border width
Key: com.unblu.conversation.collabspace.layer.header.maximize.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 0
com.unblu.conversation.collabspace.layer.header.maximize.borderWidth=0Collaboration layer header maximize button style: Foreground hover
Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundHover}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundHover=${com.unblu.theme.button.flat.secondary.foregroundHover}Collaboration layer header maximize button style: Foreground hover active
Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundHoverActive=${com.unblu.theme.font.colorLink}Collaboration layer header maximize button style: Foreground normal
Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundNormal}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormal=${com.unblu.theme.button.flat.secondary.foregroundNormal}Collaboration layer header maximize button style: Foreground normal active
Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormalActive=${com.unblu.theme.font.colorLink}Collaboration layer header maximize button style: Foreground press
Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundPress}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundPress=${com.unblu.theme.button.flat.secondary.foregroundPress}Collaboration layer header maximize button style: Foreground press active
Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundPressActive=${com.unblu.theme.font.colorLink}Conversation UI configuration
Auto close on conversation end
Key: com.unblu.conversation.ui.autoCloseOnConversationEnd
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(BY_ANYONE|BY_ME|NEVER)
# Default Value: BY_ME
com.unblu.conversation.ui.autoCloseOnConversationEnd=BY_MEWhether the conversation UI should close automatically on conversation end: NEVER (never close the UI automatically), BY ME (only for me, if it was me, who ended the converstaion), BY ANYONE (for everyone whenever the conversation ends)
Join conversation timeout
Key: com.unblu.conversation.ui.conversationJoinTimeout
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 60000
com.unblu.conversation.ui.conversationJoinTimeout=60000Timeout the UI waits trying to join and display a conversation
Individual UI action bar theme
Key: com.unblu.conversation.ui.individualUiActionBarTheme
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(DARK|DARK_TRANSPARENT|LIGHT|LIGHT_TRANSPARENT|PRIMARY)
# Default Value: DARK
com.unblu.conversation.ui.individualUiActionBarTheme=DARKTheme used for the action bar of the individual UI: LIGHT (Color gray lightest), DARK (Brand background color), PRIMARY (Brand primary color), LIGHT_TRANSPARENT (Transparent background with dark foreground, , DARK_TRANSPARENT (Transparent background with light foreground))
Conversation action bar configuration
Display mode for change secondary agent visibility action
Key: com.unblu.conversation.actionbar.ui.changeVisibilityActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.changeVisibilityActionDisplayMode=ALWAYS_IN_OVERFLOWHow to display the action "change secondary agent visibility" in the conversation action bar. The action will only be available if permission to change the visibility for secondary agents has been granted in the conversation configuration.
Display mode for collapse individual UI action
Key: com.unblu.conversation.actionbar.ui.collapseActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.collapseActionDisplayMode=ALWAYS_IN_OVERFLOWHow the action "collapse individual UI" should be displayed in the conversation action bar.
Context migration Co-Browsing action display mode
Key: com.unblu.conversation.actionbar.ui.contextMigrationCobrowsingActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
Only visible if: com.unblu.messenger.contextMigrationCoBrowsingEnabled=true
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.contextMigrationCobrowsingActionDisplayMode=HIDDENHow the context migration co-browsing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers
Display mode for download message log action
Key: com.unblu.conversation.actionbar.ui.downloadMessageLogActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.downloadMessageLogActionDisplayMode=ALWAYS_IN_OVERFLOWHow the action "download message log" should be displayed in the conversation action bar. The action will only be available if permission to download the message log has been granted for the participant in the conversation configuration.
downloadMessageLogActionFormat
Key: com.unblu.conversation.actionbar.ui.downloadMessageLogActionFormat
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(CSV|TXT)
# Default Value: CSV
com.unblu.conversation.actionbar.ui.downloadMessageLogActionFormat=CSVWhat file format the exported message log should have.
Embedded Co-browsing action display mode
Key: com.unblu.conversation.actionbar.ui.embeddedCobrowsingActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
Only visible if: com.unblu.messenger.embeddedCoBrowsingEnabled=true
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.embeddedCobrowsingActionDisplayMode=HIDDENHow the embedded co-browsing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers
Display mode for end conversation action
Key: com.unblu.conversation.actionbar.ui.endConversationActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.endConversationActionDisplayMode=ALWAYS_IN_OVERFLOWHow the action "end conversation" should be displayed in the conversation action bar. The action will only be available if permission to end the conversation has been granted for the participant in the conversation configuration.
Leave conversation action display mode
Key: com.unblu.conversation.actionbar.ui.leaveConversationActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.leaveConversationActionDisplayMode=ALWAYS_IN_OVERFLOWHow the action "leave conversation" should be displayed in the conversation action bar. The action will only be available if permission to leave the conversation has been granted for the participant in the conversation configuration.
Display mode for minimize/maximize individual UI action
Key: com.unblu.conversation.actionbar.ui.minMaxActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.minMaxActionDisplayMode=ALWAYS_IN_OVERFLOWHow the action "minimize/maximize the individual UI" should be displayed in the conversation action bar.
Mobile Co-browsing action diplay mode
Key: com.unblu.conversation.actionbar.ui.mobileCoBrowsingActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
Only visible if: com.unblu.messenger.mobileCoBrowsingEnabled=true
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.mobileCoBrowsingActionDisplayMode=HIDDENHow the mobile co-browsing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers
Pop out action display mode
Key: com.unblu.conversation.actionbar.ui.popOutActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.popOutActionDisplayMode=HIDDENHow the pop-out individual UI action should be displayed in the conversation action bar. Note: The action will only be available on site integration cases and if the conversation popoutEnabled config is set to true.
Screen Sharing Action Display Mode
Key: com.unblu.conversation.actionbar.ui.screenSharingActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
Only visible if: com.unblu.messenger.screenSharingEnabled=true
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.screenSharingActionDisplayMode=HIDDENHow the screen sharing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers
Show back button
Key: com.unblu.conversation.actionbar.ui.showBackButton
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ALWAYS|NEVER|WHEN_ENDED)
# Default Value: ALWAYS
com.unblu.conversation.actionbar.ui.showBackButton=ALWAYSHow the back button should be displayed on the conversation action bar, if at all. The setting NEVER should only be used after very careful consideration, since it can leave visitors stuck in a conversation.
Display mode for files action
Key: com.unblu.conversation.actionbar.ui.showFilesActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
Only visible if: com.unblu.messenger.fileSharingEnabled=true
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.showFilesActionDisplayMode=ALWAYS_IN_OVERFLOWHow the action "show all files" should be displayed in the conversation action bar. The action will only be available if the permission required has been granted in the conversation configuration.
Universal action display mode
Key: com.unblu.conversation.actionbar.ui.universalActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
Only visible if: com.unblu.messenger.universalCoBrowsingEnabled=true
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.universalActionDisplayMode=HIDDENHow the universal co-browsing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers
Display mode for video call action
Key: com.unblu.conversation.actionbar.ui.videoCallActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: SHOW_IF_POSSIBLE
com.unblu.conversation.actionbar.ui.videoCallActionDisplayMode=SHOW_IF_POSSIBLEHow the action "video call" should be displayed in the conversation action bar. The action will only be available if the call permissions required have been granted in the conversation configuration.
Display mode for voice call action
Key: com.unblu.conversation.actionbar.ui.voiceCallActionDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: SHOW_IF_POSSIBLE
com.unblu.conversation.actionbar.ui.voiceCallActionDisplayMode=SHOW_IF_POSSIBLEHow the action "voice call" should be displayed in the conversation action bar. The action will only be available if the call permissions required have been granted in the conversation configuration.
Call UI configuration
Border radius call button
Key: com.unblu.conversation.call.borderRadiusCallButton
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 100
com.unblu.conversation.call.borderRadiusCallButton=100Border radius for all buttons in the call UI.
Color used for the "accept call" button
Key: com.unblu.conversation.call.colorCallAcceptButton
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightSuccess}
com.unblu.conversation.call.colorCallAcceptButton=${com.unblu.theme.color.highlightSuccess}Background color of the call UI.
Key: com.unblu.conversation.call.colorCallBackground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundInverseMid}
com.unblu.conversation.call.colorCallBackground=${com.unblu.theme.color.backgroundInverseMid}Call decline button color
Key: com.unblu.conversation.call.colorCallDeclineButton
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightError}
com.unblu.conversation.call.colorCallDeclineButton=${com.unblu.theme.color.highlightError}Color used for the decline call button.
Background color call type icon
Key: com.unblu.conversation.call.colorCallTypeIconBackground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary400}
com.unblu.conversation.call.colorCallTypeIconBackground=${com.unblu.theme.color.secondary400}Background color of the call type icon displayed on incoming and outgoing calls.
Minimized video height
Key: com.unblu.conversation.call.videoMinimizedHeight
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 120
com.unblu.conversation.call.videoMinimizedHeight=120Defines the height in pixels that the minimized video has.
Call action button style
Call button background hover action UI setting
Key: com.unblu.conversation.call.button.action.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.call.button.action.backgroundNormal}, $alpha: 0.05)
com.unblu.conversation.call.button.action.backgroundHover=adjust-color(${com.unblu.conversation.call.button.action.backgroundNormal}, $alpha: 0.05)Conversation call button background normal UI setting
Key: com.unblu.conversation.call.button.action.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.05)
com.unblu.conversation.call.button.action.backgroundNormal=rgba(255,255,255,0.05)Conversation call button background press UI setting
Key: com.unblu.conversation.call.button.action.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.call.button.action.backgroundHover}, $alpha: 0.05)
com.unblu.conversation.call.button.action.backgroundPress=adjust-color(${com.unblu.conversation.call.button.action.backgroundHover}, $alpha: 0.05)Conversation call button border hover UI setting
Key: com.unblu.conversation.call.button.action.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.action.borderHover=transparentConversation call button border normal UI setting
Key: com.unblu.conversation.call.button.action.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.action.borderNormal=transparentConversation call button border press UI setting
Key: com.unblu.conversation.call.button.action.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.action.borderPress=transparentConversation call button border width UI setting
Key: com.unblu.conversation.call.button.action.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 1
com.unblu.conversation.call.button.action.borderWidth=1Conversation call button foreground hover UI setting
Key: com.unblu.conversation.call.button.action.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.action.foregroundNormal}
com.unblu.conversation.call.button.action.foregroundHover=${com.unblu.conversation.call.button.action.foregroundNormal}Foreground color of the conversation call button when in the "hover" state
Conversation call button foreground normal UI setting
Key: com.unblu.conversation.call.button.action.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.6)
com.unblu.conversation.call.button.action.foregroundNormal=rgba(255,255,255,0.6)Call action button style: Foreground normal
Conversation call button foreground normal UI setting
Key: com.unblu.conversation.call.button.action.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.action.foregroundNormal}
com.unblu.conversation.call.button.action.foregroundPress=${com.unblu.conversation.call.button.action.foregroundNormal}Conversation call button foreground press UI setting
Call toggle button style
Conversation call button toggle background hover UI setting
Key: com.unblu.conversation.call.button.toggle.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.05)
com.unblu.conversation.call.button.toggle.backgroundHover=rgba(255,255,255,0.05)Conversation call button toggle background hover active UI setting
Key: com.unblu.conversation.call.button.toggle.backgroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.call.button.toggle.backgroundNormalActive}, $lightness:-10%)
com.unblu.conversation.call.button.toggle.backgroundHoverActive=adjust-color(${com.unblu.conversation.call.button.toggle.backgroundNormalActive}, $lightness:-10%)Conversation call button toggle background normal UI setting
Key: com.unblu.conversation.call.button.toggle.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.toggle.backgroundNormal=transparentConversation call button toggle background normal active UI setting
Key: com.unblu.conversation.call.button.toggle.backgroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.2)
com.unblu.conversation.call.button.toggle.backgroundNormalActive=rgba(255,255,255,0.2)Background color of the conversation call toggle button when in the "normal active" state
Conversation call button toggle background press UI setting
Key: com.unblu.conversation.call.button.toggle.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.1)
com.unblu.conversation.call.button.toggle.backgroundPress=rgba(255,255,255,0.1)Background color of the conversation call toggle button in the "press" state
Conversation call button toggle background press active UI setting
Key: com.unblu.conversation.call.button.toggle.backgroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.call.button.toggle.backgroundHoverActive}, $lightness:-10%)
com.unblu.conversation.call.button.toggle.backgroundPressActive=adjust-color(${com.unblu.conversation.call.button.toggle.backgroundHoverActive}, $lightness:-10%)Call button border hover toggle UI setting
Key: com.unblu.conversation.call.button.toggle.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.toggle.borderNormal}
com.unblu.conversation.call.button.toggle.borderHover=${com.unblu.conversation.call.button.toggle.borderNormal}Call button border hover active toggle UI setting
Key: com.unblu.conversation.call.button.toggle.borderHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.toggle.borderHoverActive=transparentCall button border normal toggle UI setting
Key: com.unblu.conversation.call.button.toggle.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.5)
com.unblu.conversation.call.button.toggle.borderNormal=rgba(255,255,255,0.5)Call button border normal active toggle UI setting
Key: com.unblu.conversation.call.button.toggle.borderNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.toggle.borderNormalActive=transparentCall button border press toggle UI setting
Key: com.unblu.conversation.call.button.toggle.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.toggle.borderNormal}
com.unblu.conversation.call.button.toggle.borderPress=${com.unblu.conversation.call.button.toggle.borderNormal}Call button border press active toggle UI setting
Key: com.unblu.conversation.call.button.toggle.borderPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.toggle.borderPressActive=transparentWidth of the border of the call toggle button
Key: com.unblu.conversation.call.button.toggle.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 1
com.unblu.conversation.call.button.toggle.borderWidth=1Call button border width toggle UI setting
Call button foreground hover toggle UI setting
Key: com.unblu.conversation.call.button.toggle.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.toggle.foregroundNormal}
com.unblu.conversation.call.button.toggle.foregroundHover=${com.unblu.conversation.call.button.toggle.foregroundNormal}Call button foreground hover active toggle UI setting
Key: com.unblu.conversation.call.button.toggle.foregroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.call.button.toggle.foregroundHoverActive=${com.unblu.theme.font.colorTextInverted}Call button foreground normal toggle UI setting
Key: com.unblu.conversation.call.button.toggle.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.5)
com.unblu.conversation.call.button.toggle.foregroundNormal=rgba(255,255,255,0.5)Call button foreground normal active toggle UI setting
Key: com.unblu.conversation.call.button.toggle.foregroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.call.button.toggle.foregroundNormalActive=${com.unblu.theme.font.colorTextInverted}Call toggle button style: Foreground press
Key: com.unblu.conversation.call.button.toggle.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.toggle.foregroundNormal}
com.unblu.conversation.call.button.toggle.foregroundPress=${com.unblu.conversation.call.button.toggle.foregroundNormal}Call toggle button style: Foreground press active
Key: com.unblu.conversation.call.button.toggle.foregroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.call.button.toggle.foregroundPressActive=${com.unblu.theme.font.colorTextInverted}Collaboration space UI configuration
UI setting for the collaboration space button "active indicator"
Key: com.unblu.conversation.collabspace.colorLayerActiveIndicator
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightAnnouncement}
com.unblu.conversation.collabspace.colorLayerActiveIndicator=${com.unblu.theme.color.highlightAnnouncement}Collaboration layer button active indicator color
Background color splash screen
Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.theme.color.gray050}, $alpha: -0.1)
com.unblu.conversation.collabspace.colorLayerLoadingSplashBackground=adjust-color(${com.unblu.theme.color.gray050}, $alpha: -0.1)Background color used for the splash screen displayed when a collaboration layer is stared.
Text color used for the splash screen displayed when a collaboration layer is started
Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashForeground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: BODY
com.unblu.conversation.collabspace.colorLayerLoadingSplashForeground=BODYText color used for the splash screen displayed when a collaboration layer is started.
Icon background color used for the splash screen displayed when a collaboration layer is started
Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashIconBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightAnnouncement}
com.unblu.conversation.collabspace.colorLayerLoadingSplashIconBackground=${com.unblu.theme.color.highlightAnnouncement}Icon color splash screen
Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashIconForeground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.collabspace.colorLayerLoadingSplashIconForeground=${com.unblu.theme.font.colorTextInverted}Icon color used for the splash screen displayed when a collaboration layer is stared.
Loader color used for the splash screen displayed when a collaboration layer is started
Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashLoader
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral900}
com.unblu.conversation.collabspace.colorLayerLoadingSplashLoader=${com.unblu.theme.color.neutral900}Loader color used for the splash screen displayed when a collaboration layer is started.
Color definition capturing frame
Key: com.unblu.conversation.collabspace.colorVisitorCapturingFrame
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightSuccess}
com.unblu.conversation.collabspace.colorVisitorCapturingFrame=${com.unblu.theme.color.highlightSuccess}Color used for the pulsating frame indicating capturing / collaboration / sharing. Default is color highlight success
Minimum time display splash screen
Key: com.unblu.conversation.collabspace.minLayerLoadingSplashDisplayTime
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 2000
com.unblu.conversation.collabspace.minLayerLoadingSplashDisplayTime=2000Minimum time the layer loading splash screen should be displayed
Collaboration layer action button style
UI setting for the collaboration space layer action "background hover"
Key: com.unblu.conversation.collabspace.layer.action.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundHover}
com.unblu.conversation.collabspace.layer.action.backgroundHover=${com.unblu.theme.button.flat.secondary.backgroundHover}Collaboration space layer action background hover active UI Setting
Key: com.unblu.conversation.collabspace.layer.action.backgroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.neutral700},$alpha: 0.32)
com.unblu.conversation.collabspace.layer.action.backgroundHoverActive=change-color(${com.unblu.theme.color.neutral700},$alpha: 0.32)Background color of the collaboration space layer action when in the "hover" state
Background color of the collaboration space layer action when in the "normal" state
Key: com.unblu.conversation.collabspace.layer.action.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundNormal}
com.unblu.conversation.collabspace.layer.action.backgroundNormal=${com.unblu.theme.button.flat.secondary.backgroundNormal}UI setting for the collaboration space layer action "background normal"
Collaboration space layer action background normal active UI Setting
Key: com.unblu.conversation.collabspace.layer.action.backgroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.neutral700},$alpha: 0.24)
com.unblu.conversation.collabspace.layer.action.backgroundNormalActive=change-color(${com.unblu.theme.color.neutral700},$alpha: 0.24)UI setting for the collaboration space layer action "background press"
Key: com.unblu.conversation.collabspace.layer.action.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundPress}
com.unblu.conversation.collabspace.layer.action.backgroundPress=${com.unblu.theme.button.flat.secondary.backgroundPress}UI setting for the collaboration space layer action "background press active"
Key: com.unblu.conversation.collabspace.layer.action.backgroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.neutral700},$alpha: 0.40)
com.unblu.conversation.collabspace.layer.action.backgroundPressActive=change-color(${com.unblu.theme.color.neutral700},$alpha: 0.40)UI setting for the collaboration space layer action "border hover"
Key: com.unblu.conversation.collabspace.layer.action.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderHover}
com.unblu.conversation.collabspace.layer.action.borderHover=${com.unblu.theme.button.flat.secondary.borderHover}Collaboration layer action button style: Border hover
UI setting for the collaboration space layer action "border hover active"
Key: com.unblu.conversation.collabspace.layer.action.borderHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderHover}
com.unblu.conversation.collabspace.layer.action.borderHoverActive=${com.unblu.theme.button.flat.secondary.borderHover}Collaboration layer action button style: Border hover active
Collaboration space layer action border normal UI Setting
Key: com.unblu.conversation.collabspace.layer.action.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderNormal}
com.unblu.conversation.collabspace.layer.action.borderNormal=${com.unblu.theme.button.flat.secondary.borderNormal}Collaboration layer action button style: Border normal
UI setting for the collaboration space layer action "border normal active"
Key: com.unblu.conversation.collabspace.layer.action.borderNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderNormal}
com.unblu.conversation.collabspace.layer.action.borderNormalActive=${com.unblu.theme.button.flat.secondary.borderNormal}Collaboration layer action button style: Border normal active
UI setting for the collaboration space layer action "border press"
Key: com.unblu.conversation.collabspace.layer.action.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderPress}
com.unblu.conversation.collabspace.layer.action.borderPress=${com.unblu.theme.button.flat.secondary.borderPress}Collaboration layer action button style: Border press
UI setting for the collaboration space action "border press active"
Key: com.unblu.conversation.collabspace.layer.action.borderPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderPress}
com.unblu.conversation.collabspace.layer.action.borderPressActive=${com.unblu.theme.button.flat.secondary.borderPress}Collaboration layer action button style: Border press active
UI setting for the collaboration space action "border width"
Key: com.unblu.conversation.collabspace.layer.action.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 0
com.unblu.conversation.collabspace.layer.action.borderWidth=0Collaboration layer action button style: Border width
UI setting for the collaboration space action "foreground hover"
Key: com.unblu.conversation.collabspace.layer.action.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundHover}
com.unblu.conversation.collabspace.layer.action.foregroundHover=${com.unblu.theme.button.flat.secondary.foregroundHover}Collaboration layer action button style: Foreground hover
Collaboration space action foreground hover active UI setting
Key: com.unblu.conversation.collabspace.layer.action.foregroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundHover}
com.unblu.conversation.collabspace.layer.action.foregroundHoverActive=${com.unblu.theme.button.flat.secondary.foregroundHover}Collaboration layer action button style: Foreground hover active
Collaboration space action foreground normal UI setting
Key: com.unblu.conversation.collabspace.layer.action.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundNormal}
com.unblu.conversation.collabspace.layer.action.foregroundNormal=${com.unblu.theme.button.flat.secondary.foregroundNormal}Collaboration layer action button style: Foreground normal
Collaboration space action foreground normal active UI setting
Key: com.unblu.conversation.collabspace.layer.action.foregroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundNormal}
com.unblu.conversation.collabspace.layer.action.foregroundNormalActive=${com.unblu.theme.button.flat.secondary.foregroundNormal}Collaboration layer action button style: Foreground normal active
UI setting for the collaboration space action "foreground press"
Key: com.unblu.conversation.collabspace.layer.action.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundPress}
com.unblu.conversation.collabspace.layer.action.foregroundPress=${com.unblu.theme.button.flat.secondary.foregroundPress}Collaboration layer action button style: Foreground press
UI setting for the collaboration space action "foreground press active"
Key: com.unblu.conversation.collabspace.layer.action.foregroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundPress}
com.unblu.conversation.collabspace.layer.action.foregroundPressActive=${com.unblu.theme.button.flat.secondary.foregroundPress}Collaboration layer action button style: Foreground press active
Collaboration layer button style
UI Setting for the collaboration space button "background hover"
Key: com.unblu.conversation.collabspace.layer.button.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.backgroundHover}
com.unblu.conversation.collabspace.layer.button.backgroundHover=${com.unblu.theme.button.secondary.backgroundHover}Collaboration layer button style: Background hover
UI setting for the collaboration space button "background hover active"
Key: com.unblu.conversation.collabspace.layer.button.backgroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary050}
com.unblu.conversation.collabspace.layer.button.backgroundHoverActive=${com.unblu.theme.color.secondary050}Collaboration layer button style: Background hover active
UI setting for the collaboration space button normal background
Key: com.unblu.conversation.collabspace.layer.button.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.backgroundNormal}
com.unblu.conversation.collabspace.layer.button.backgroundNormal=${com.unblu.theme.button.secondary.backgroundNormal}Collaboration layer button style: Background normal
UI setting for the collaboration space button "background normal active"
Key: com.unblu.conversation.collabspace.layer.button.backgroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary050}
com.unblu.conversation.collabspace.layer.button.backgroundNormalActive=${com.unblu.theme.color.secondary050}Collaboration layer button style: Background normal active
Collaboration layer button style: Background press
Key: com.unblu.conversation.collabspace.layer.button.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.backgroundPress}
com.unblu.conversation.collabspace.layer.button.backgroundPress=${com.unblu.theme.button.secondary.backgroundPress}UI setting for the collaboration space layer button "background press"
Key: com.unblu.conversation.collabspace.layer.button.backgroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary050}
com.unblu.conversation.collabspace.layer.button.backgroundPressActive=${com.unblu.theme.color.secondary050}Collaboration space layer button background press UI Setting
UI setting for the collaboration space layer button "border hover"
Key: com.unblu.conversation.collabspace.layer.button.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderHover=transparentCollaboration layer button style: Border hover
Collaboration space layer button border hover active UI Setting
Key: com.unblu.conversation.collabspace.layer.button.borderHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderHoverActive=transparentCollaboration layer button style: Border hover active
UI setting for the collaboration space layer button "border normal"
Key: com.unblu.conversation.collabspace.layer.button.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.button.borderNormal=${com.unblu.theme.color.gray200}Collaboration layer button style: Border normal
Collaboration space layer button border normal active UI Setting
Key: com.unblu.conversation.collabspace.layer.button.borderNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderNormalActive=transparentCollaboration layer button style: Border normal active
Collaboration space layer button border press UI Setting
Key: com.unblu.conversation.collabspace.layer.button.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderPress=transparentCollaboration layer button style: Border press
Collaboration space layer button border press active UI Setting
Key: com.unblu.conversation.collabspace.layer.button.borderPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderPressActive=transparentCollaboration layer button style: Border press active
Collaboration layer button style: Border width
Key: com.unblu.conversation.collabspace.layer.button.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 0
com.unblu.conversation.collabspace.layer.button.borderWidth=0Collaboration layer button style: Foreground hover
Key: com.unblu.conversation.collabspace.layer.button.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.foregroundHover}
com.unblu.conversation.collabspace.layer.button.foregroundHover=${com.unblu.theme.button.secondary.foregroundHover}Collaboration layer button style: Foreground active
Key: com.unblu.conversation.collabspace.layer.button.foregroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.button.foregroundHoverActive=${com.unblu.theme.font.colorLink}Collaboration layer button style: Foreground hover active
Collaboration layer button style: Foreground normal
Key: com.unblu.conversation.collabspace.layer.button.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.foregroundNormal}
com.unblu.conversation.collabspace.layer.button.foregroundNormal=${com.unblu.theme.button.secondary.foregroundNormal}Collaboration layer button style: Foreground normal active
Key: com.unblu.conversation.collabspace.layer.button.foregroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.collabspace.layer.button.foregroundNormalActive=${com.unblu.theme.font.colorLinkDark}Collaboration layer button style: Foreground press
Key: com.unblu.conversation.collabspace.layer.button.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.foregroundPress}
com.unblu.conversation.collabspace.layer.button.foregroundPress=${com.unblu.theme.button.secondary.foregroundPress}Collaboration layer button style: Foreground press active
Key: com.unblu.conversation.collabspace.layer.button.foregroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.button.foregroundPressActive=${com.unblu.theme.font.colorLink}File UI Configuration
autoLoadImagePreviewMaxBytes
Key: com.unblu.conversation.file.autoLoadImagePreviewMaxBytes
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 2000000
com.unblu.conversation.file.autoLoadImagePreviewMaxBytes=2000000Max size in bytes up to which image previews are loaded. All images greater than the specified size will not be displayed as preview.
Background color of the conversation files list UI
Key: com.unblu.conversation.file.fileListBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.conversation.file.fileListBackgroundColor=${com.unblu.theme.color.backgroundLight}Background color of the conversation files list UI.
Messaging UI configuration
Message border radius
Key: com.unblu.conversation.messaging.ui.borderRadiusMsg
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.borderRadiusMsg=nullMessage border radius for the corners of the message not pointing towards the avatar. The default value is that of the border radius component in the General UI configuration.
Message tip border radius
Key: com.unblu.conversation.messaging.ui.borderRadiusMsgTip
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 0
com.unblu.conversation.messaging.ui.borderRadiusMsgTip=0Message border radius for the corner closest to the avatar.
Enable Markdown for chat message content
Key: com.unblu.conversation.messaging.ui.chatMessageAsMarkdownEnabled
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: BOOLEAN
# Default Value: false
com.unblu.conversation.messaging.ui.chatMessageAsMarkdownEnabled=falseWhether or not the chat message content should be treated as Markdown enabled.
Show urls as link in conversation
Key: com.unblu.conversation.messaging.ui.chatMessageShowUrlAsLink
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: BOOLEAN
# Default Value: true
com.unblu.conversation.messaging.ui.chatMessageShowUrlAsLink=trueWhether or not urls in the chat message are shown as link
Background color of the messaging UI
Key: com.unblu.conversation.messaging.ui.colorChatBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.conversation.messaging.ui.colorChatBackground=${com.unblu.theme.color.backgroundMid}Color message state ticks
Key: com.unblu.conversation.messaging.ui.colorMsgStateTick
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.conversation.messaging.ui.colorMsgStateTick=${com.unblu.theme.color.primary500}Color used for the delivered / read ticks. Default is the primary color
Background color my sent messages
Key: com.unblu.conversation.messaging.ui.colorMyMsgBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary050}
com.unblu.conversation.messaging.ui.colorMyMsgBackground=${com.unblu.theme.color.primary050}Background color of messages sent by oneself. Default is a light version of the primary color
Border color my sent messages
Key: com.unblu.conversation.messaging.ui.colorMyMsgBorder
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.colorMyMsgBorder=transparentBorder color of messages sent by oneself. Default is a light version of the primary color
Background color messages from others
Key: com.unblu.conversation.messaging.ui.colorOtherMsgBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.conversation.messaging.ui.colorOtherMsgBackground=${com.unblu.theme.color.backgroundLight}Background color of messages from others. Default is color gray lightest.
Border color messages from others
Key: com.unblu.conversation.messaging.ui.colorOtherMsgBorder
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray100}
com.unblu.conversation.messaging.ui.colorOtherMsgBorder=${com.unblu.theme.color.gray100}Border color of messages from others. Default is color gray light.
Background color of system messages
Key: com.unblu.conversation.messaging.ui.colorSystemMsgBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.colorSystemMsgBackground=transparentBorder color of system messages
Key: com.unblu.conversation.messaging.ui.colorSystemMsgBorder
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.colorSystemMsgBorder=transparentColor used for the typing indicator dot animation
Key: com.unblu.conversation.messaging.ui.colorTypingIndicatorForeground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.conversation.messaging.ui.colorTypingIndicatorForeground=${com.unblu.theme.color.primary500}Avatar position on message group
Key: com.unblu.conversation.messaging.ui.groupAvatarPosition
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ALL|FIRST|LAST)
# Default Value: LAST
com.unblu.conversation.messaging.ui.groupAvatarPosition=LASTSpecify which message in a group the avatar should be displayed on.
Group messages threshold
Key: com.unblu.conversation.messaging.ui.groupMessagesThreshold
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 120000
com.unblu.conversation.messaging.ui.groupMessagesThreshold=120000Defines the chat message grouping threshold: All successive messages sent from the same sender within the given threshold are grouped together. The value is in miliseconds.
listMessageImageAlignment
Key: com.unblu.conversation.messaging.ui.listMessageImageAlignment
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(LEFT|RIGHT)
# Default Value: RIGHT
com.unblu.conversation.messaging.ui.listMessageImageAlignment=RIGHTDefines on which side the images in list message are displayed.
messageInputBorderColor
Key: com.unblu.conversation.messaging.ui.messageInputBorderColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.messageInputBorderColor=transparentDefines the non-focused border color of the chat input.
Message send trigger
Key: com.unblu.conversation.messaging.ui.messageInputSendBehavior
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ON_ENTER|ON_SHIFT_ENTER)
# Default Value: ON_ENTER
com.unblu.conversation.messaging.ui.messageInputSendBehavior=ON_ENTERDefines the behavior when a message should be sent depending on keyboard input enter/enter+shift. Using the other key combination will create a new line.
Minimum width for each multiple choice option button
Key: com.unblu.conversation.messaging.ui.multiChoiceButtonMinWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 48
com.unblu.conversation.messaging.ui.multiChoiceButtonMinWidth=48How many multiple choice option buttons are displayed before they are grouped into the 'more' button
Key: com.unblu.conversation.messaging.ui.multiChoiceMaxVisibleButtons
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 6
com.unblu.conversation.messaging.ui.multiChoiceMaxVisibleButtons=6How many multiple choice option buttons are displayed before they are grouped into the 'more' button.
Text color for the chat message input
Key: com.unblu.conversation.messaging.ui.textColorMessageInput
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.messaging.ui.textColorMessageInput=${com.unblu.theme.font.colorLinkDark}Color message headers
Key: com.unblu.conversation.messaging.ui.textColorMsgHeader
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.conversation.messaging.ui.textColorMsgHeader=${com.unblu.theme.font.colorTextBody}Text color of message headers. Default is text color medium.
Text color body my messages
Key: com.unblu.conversation.messaging.ui.textColorMyMsgBody
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.conversation.messaging.ui.textColorMyMsgBody=${com.unblu.theme.font.colorTextBody}Text color of message body sent by oneself. Default is text color dark.
Text color body messages from others
Key: com.unblu.conversation.messaging.ui.textColorOtherMsgBody
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.conversation.messaging.ui.textColorOtherMsgBody=${com.unblu.theme.font.colorTextBody}Text color of message body from others. Default is text color dark.
Text color system message body
Key: com.unblu.conversation.messaging.ui.textColorSystemMsgBody
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.conversation.messaging.ui.textColorSystemMsgBody=${com.unblu.theme.font.colorTextBody}Text color of system message body. Default is text color dark.
Text size of the chat message input. Default is text size paragraph.
Key: com.unblu.conversation.messaging.ui.textSizeMessageInput
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeMessageInput=nullText size of the chat message input. Default is text size "paragraph".
H1 heading text size
Key: com.unblu.conversation.messaging.ui.textSizeMsgBodyH1
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 18
com.unblu.conversation.messaging.ui.textSizeMsgBodyH1=18Text size of Markdown H1 headings in the message body
H2 heading text size
Key: com.unblu.conversation.messaging.ui.textSizeMsgBodyH2
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 16
com.unblu.conversation.messaging.ui.textSizeMsgBodyH2=16Text size of Markdown H2 headings in the message body
H3 heading text size
Key: com.unblu.conversation.messaging.ui.textSizeMsgBodyH3
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeMsgBodyH3=nullText size of Markdown H3 headings in the message body
Text size message headers
Key: com.unblu.conversation.messaging.ui.textSizeMsgHeader
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeMsgHeader=nullText size of message headers. Default is text size small.
Text size my messages
Key: com.unblu.conversation.messaging.ui.textSizeMyMsgBody
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeMyMsgBody=nullText size of message body sent by oneself. Default is text size paragraph.
Text size messages from others
Key: com.unblu.conversation.messaging.ui.textSizeOtherMsgBody
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeOtherMsgBody=nullText size of message body from others. Default is text size paragraph.
Text size system message body
Key: com.unblu.conversation.messaging.ui.textSizeSystemMsgBody
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeSystemMsgBody=nullText size of system message body. Default is text size small.
QuickReplyUiConfig
backgroundHover
Key: com.unblu.conversation.messaging.ui.quickreply.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.messaging.ui.colorMyMsgBackground}
com.unblu.conversation.messaging.ui.quickreply.backgroundHover=${com.unblu.conversation.messaging.ui.colorMyMsgBackground}backgroundNormal
Key: com.unblu.conversation.messaging.ui.quickreply.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.conversation.messaging.ui.quickreply.backgroundNormal=${com.unblu.theme.color.backgroundLight}backgroundPress
Key: com.unblu.conversation.messaging.ui.quickreply.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.messaging.ui.quickreply.backgroundHover},$lightness: -8%)
com.unblu.conversation.messaging.ui.quickreply.backgroundPress=adjust-color(${com.unblu.conversation.messaging.ui.quickreply.backgroundHover},$lightness: -8%)borderHover
Key: com.unblu.conversation.messaging.ui.quickreply.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.quickreply.borderHover=transparentborderNormal
Key: com.unblu.conversation.messaging.ui.quickreply.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary200}
com.unblu.conversation.messaging.ui.quickreply.borderNormal=${com.unblu.theme.color.primary200}borderPress
Key: com.unblu.conversation.messaging.ui.quickreply.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.quickreply.borderPress=transparentborderWidth
Key: com.unblu.conversation.messaging.ui.quickreply.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 1
com.unblu.conversation.messaging.ui.quickreply.borderWidth=1foregroundHover
Key: com.unblu.conversation.messaging.ui.quickreply.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.messaging.ui.quickreply.foregroundHover=${com.unblu.theme.font.colorLinkDark}foregroundNormal
Key: com.unblu.conversation.messaging.ui.quickreply.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.messaging.ui.quickreply.foregroundNormal=${com.unblu.theme.font.colorLinkDark}foregroundPress
Key: com.unblu.conversation.messaging.ui.quickreply.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.messaging.ui.quickreply.foregroundPress=${com.unblu.theme.font.colorLinkDark}overflowButtonStyle
Key: com.unblu.conversation.messaging.ui.quickreply.overflowButtonStyle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: FLAT_SECONDARY
com.unblu.conversation.messaging.ui.quickreply.overflowButtonStyle=FLAT_SECONDARYStyle used for the quick reply overflow button
ConversationTemplateService
allowStartChatInviteConversations
Key: com.unblu.core.client.core.service.conversationtemplate.ConversationTemplateService.allowStartChatInviteConversations
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.client.core.service.conversationtemplate.ConversationTemplateService.allowStartChatInviteConversations=falseAllows agents to start conversation with initial engagement type 'chat invite' from the new-conversation menu.
Queue UI Configuration
Enable chat preview
Key: com.unblu.cobrowsing.chatQueuePreviewEnabled
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.cobrowsing.chatQueuePreviewEnabled=trueWhether or not the preview button should be displayed in the chat queue
Queue item icon background color for incoming external messenger requests
Key: com.unblu.queue.ui.agentForwardingIconBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_SIMPLE
# Default Value: #ffc1cb
com.unblu.queue.ui.agentForwardingIconBackground=#ffc1cbQueue item icon background color for incoming external messenger requests.
Queue item icon background color for incoming external messenger requests
Key: com.unblu.queue.ui.agentInvitationIconBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_SIMPLE
# Default Value: #fff0c2
com.unblu.queue.ui.agentInvitationIconBackground=#fff0c2Queue item icon background color for incoming audio call requests
Key: com.unblu.queue.ui.audioCallIconBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_SIMPLE
# Default Value: #c4f1b5
com.unblu.queue.ui.audioCallIconBackground=#c4f1b5Queue item icon background color for incoming audio call requests.
Queue item icon background color for incoming chat requests
Key: com.unblu.queue.ui.chatIconBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_SIMPLE
# Default Value: #e9bde0
com.unblu.queue.ui.chatIconBackground=#e9bde0Queue item icon background color for incoming chat requests.
Queue item icon background color for incoming co-browsing requests
Key: com.unblu.queue.ui.cobrowsingIconBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_SIMPLE
# Default Value: #fecfb9
com.unblu.queue.ui.cobrowsingIconBackground=#fecfb9Waiting time threshold of when a non-accepted incoming conversation will turn to the error color
Key: com.unblu.queue.ui.dangerTimeThresholdSeconds
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 120
com.unblu.queue.ui.dangerTimeThresholdSeconds=120Waiting time threshold of when a non-accepted incoming conversation will turn to the error color.
Default queue filter languages
Key: com.unblu.queue.ui.defaultFilterLocaleLanguages
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: STRING[]
# Default Value: null
com.unblu.queue.ui.defaultFilterLocaleLanguages=nullLanguages to be used as the default filter for queue
default queue filter named areas
Key: com.unblu.queue.ui.defaultFilterNamedAreas
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: STRING[]
# Default Value: null
com.unblu.queue.ui.defaultFilterNamedAreas=nullNamed areas to be used as the default filter for the queue
Allow queue filter changes
Key: com.unblu.queue.ui.enableFilterChanges
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.queue.ui.enableFilterChanges=trueWhether or not the default filter can be changed in the queue UI
Queue item icon background color for incoming external messenger requests
Key: com.unblu.queue.ui.externalMessengerIconBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_SIMPLE
# Default Value: #dcdce0
com.unblu.queue.ui.externalMessengerIconBackground=#dcdce0Reserved label background color
Key: com.unblu.queue.ui.queueItemReservedLabelBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_SIMPLE
# Default Value: #9751b9
com.unblu.queue.ui.queueItemReservedLabelBackground=#9751b9Background color for the label of reserved queue items
Display icon after the waiting time when in danger state
Key: com.unblu.queue.ui.showDangerTimeIcon
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.queue.ui.showDangerTimeIcon=trueShow icon when in warning state
Show forward queue items of subteams
Key: com.unblu.queue.ui.showSubTeamQueues
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: false
com.unblu.queue.ui.showSubTeamQueues=falseWether or not a supervisor should also see the forwarding queues of the subteams of the team he is in.
Show icon if in warning state
Key: com.unblu.queue.ui.showWarnTimeIcon
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: false
com.unblu.queue.ui.showWarnTimeIcon=falseShow icon when in warning state
Queue item icon background color for incoming video call requests
Key: com.unblu.queue.ui.videoCallIconBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_SIMPLE
# Default Value: #b9ddf2
com.unblu.queue.ui.videoCallIconBackground=#b9ddf2Waiting time until a non-accepted incoming conversation will turn to the warn color
Key: com.unblu.queue.ui.warningTimeThresholdSeconds
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 60
com.unblu.queue.ui.warningTimeThresholdSeconds=60Waiting time until incoming request turn to warning
Automatic Request Dispatching Configuration
Allow direct accepting of inbound conversations with automatic dispatching
Key: com.unblu.queue.ui.autodispatching.allowAcceptFromQueueForAutoDispatchedQueueCategories
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: false
com.unblu.queue.ui.autodispatching.allowAcceptFromQueueForAutoDispatchedQueueCategories=falseAllow agents to accept inbound conversations directly from the queue, even if they have enabled automatic dispatching.
Automatically dispatched queue categories
Key: com.unblu.queue.ui.autodispatching.autoDispatchedQueueCategories
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: ENUM(INBOUND|PERSON|SUB_TEAM|TEAM)[]
# Default Value: INBOUND
com.unblu.queue.ui.autodispatching.autoDispatchedQueueCategories=INBOUNDQueue categories that automatic dispatching is enabled for. If more than one category has pending queue items, the dispatch order is determined by this configuration property.
Enable automatic request dispatching
Key: com.unblu.queue.ui.autodispatching.autoRequestDispatchingEnabled
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
Only visible if: com.unblu.core.client.desk.showQueue=true
# TYPE: BOOLEAN
# Default Value: false
com.unblu.queue.ui.autodispatching.autoRequestDispatchingEnabled=falseNext conversation push timeout (ms)
Key: com.unblu.queue.ui.autodispatching.nextConversationPushTimeoutAfterAccepting
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 2000
com.unblu.queue.ui.autodispatching.nextConversationPushTimeoutAfterAccepting=2000Time in milliseconds before a new conversation is pushed to an agent after they have accepted an inbound conversation
Agent auto-unavailability service
Agent auto unavailable timeout
Key: com.unblu.core.agentavailability.agentUnavailableTimeout
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 300
com.unblu.core.agentavailability.agentUnavailableTimeout=300Time, in seconds, waited before automatically setting an agent from available to unavailable; if he doesn’t answer pending chat requests. (use -1 to deactivate this feature)
Agent auto unavailable countdown
Key: com.unblu.core.agentavailability.unavailableCountdown
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 30
com.unblu.core.agentavailability.unavailableCountdown=30Time in seconds, that the unavailable countdown dialog is displayed before setting the user to unavailable. (use -1 to directly set the user to unavailable without displaying the countdown dialog.)
Reconnect Feeder
Max reconnect tries
Key: com.unblu.core.client.player.reconnect.ReconnectFeeder.maxReconnectRetries
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 15
com.unblu.core.client.player.reconnect.ReconnectFeeder.maxReconnectRetries=15Maximum number of retries while reconnecting
Reconnect retry intervals in milliseconds
Key: com.unblu.core.client.player.reconnect.ReconnectFeeder.maxReconnectRetryIntervalMilis
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 30000
com.unblu.core.client.player.reconnect.ReconnectFeeder.maxReconnectRetryIntervalMilis=30000Interval in milliseconds for reconnect retries
Click feedback animation
Clickfeedback color setting
Key: com.unblu.core.client.player.ui.clickfeedback.ClickFeedbackAnimation.clickFeedbackColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.core.client.player.ui.clickfeedback.ClickFeedbackAnimation.clickFeedbackColor=${com.unblu.theme.color.primary500}Co-browsing clickfeedback colour setting
Desktop box layout
Co-browsing initial layout mode
Key: com.unblu.core.client.player.ui.desktop.DesktopBoxLayout.initialLayoutMode
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(SHOW_ACTIVE_WINDOW|SHOW_ALL_WINDOWS)
# Default Value: SHOW_ACTIVE_WINDOW
com.unblu.core.client.player.ui.desktop.DesktopBoxLayout.initialLayoutMode=SHOW_ACTIVE_WINDOWThe initial layout mode of the desktop children used when a co-browsing session is started.
Desktop layout
Co-browsing initial zoom mode
Key: com.unblu.core.client.player.ui.desktop.DesktopLayout.initialZoomMode
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(ACTUAL_SIZE|ZOOM_TO_FIT)
# Default Value: ZOOM_TO_FIT
com.unblu.core.client.player.ui.desktop.DesktopLayout.initialZoomMode=ZOOM_TO_FITThe initial zoom mode of the desktop content used when a co-browsing session is started.
Marker configuration
Marker color
Key: com.unblu.core.client.player.ui.marker.MarkerManager.markerColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.highlightSuccess}, $alpha:0.8)
com.unblu.core.client.player.ui.marker.MarkerManager.markerColor=change-color(${com.unblu.theme.color.highlightSuccess}, $alpha:0.8)The color that the marking dot and rectangle should have. By default this is the highlight success color.
Single conversation desk configuration
Single Agent Desk Redirect URL
Key: com.unblu.agent.singleconversation.desk.conversationEndedRedirectUrl
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: STRING
# Default Value: null
com.unblu.agent.singleconversation.desk.conversationEndedRedirectUrl=nullThe url to which the agent single conversation desk is redirected after a conversation has ended. This can be directly overrriden per conversation when using the query param conversationEndedRedirectUrl in the url to the single conversation desk.
Site integration UI configuration
autoCollapseIndividualUiWhenConversationCloses
Key: com.unblu.siteintegration.ui.autoCollapseIndividualUiWhenConversationCloses
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: false
com.unblu.siteintegration.ui.autoCollapseIndividualUiWhenConversationCloses=falseAutomatically closes the individual UI when a conversation is closed.
Background color of collaboration layers when in a site embedded environment. This is only used for layers, which are displayed on top of the visitor page
Key: com.unblu.siteintegration.ui.collaborationSpaceBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: #525659
com.unblu.siteintegration.ui.collaborationSpaceBackgroundColor=#525659Background color of collaboration layers when in a site embedded environment. This is only used for layers, which are displayed on top of the visitor page.
Launch button border radius
Key: com.unblu.siteintegration.ui.launcherButtonBorderRadius
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 100
com.unblu.siteintegration.ui.launcherButtonBorderRadius=100Unblu UI launch button border radius, default is circle
Launch button border width
Key: com.unblu.siteintegration.ui.launcherButtonBorderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 0
com.unblu.siteintegration.ui.launcherButtonBorderWidth=0Unblu UI launch button border size
Unblu UI launch button background color when hovered
Key: com.unblu.siteintegration.ui.launcherButtonColorBackgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary600}
com.unblu.siteintegration.ui.launcherButtonColorBackgroundHover=${com.unblu.theme.color.primary600}Unblu UI launch button background color normal state
Key: com.unblu.siteintegration.ui.launcherButtonColorBackgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.siteintegration.ui.launcherButtonColorBackgroundNormal=${com.unblu.theme.color.primary500}Unblu UI launch button background color when pressed
Key: com.unblu.siteintegration.ui.launcherButtonColorBackgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary700}
com.unblu.siteintegration.ui.launcherButtonColorBackgroundPress=${com.unblu.theme.color.primary700}Unblu UI launch button border color when hovered
Key: com.unblu.siteintegration.ui.launcherButtonColorBorderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.siteintegration.ui.launcherButtonColorBorderHover=transparentUnblu UI launch button border color normal state
Key: com.unblu.siteintegration.ui.launcherButtonColorBorderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.siteintegration.ui.launcherButtonColorBorderNormal=transparentUnblu UI launch button border color when pressed
Key: com.unblu.siteintegration.ui.launcherButtonColorBorderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.siteintegration.ui.launcherButtonColorBorderPress=transparentUnblu UI launch button icon and text color when hovered
Key: com.unblu.siteintegration.ui.launcherButtonColorForegroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.siteintegration.ui.launcherButtonColorForegroundHover=${com.unblu.theme.font.colorTextInverted}Unblu UI launch button icon and text color normal state
Key: com.unblu.siteintegration.ui.launcherButtonColorForegroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.siteintegration.ui.launcherButtonColorForegroundNormal=${com.unblu.theme.font.colorTextInverted}Unblu UI launch button icon and text color when pressed
Key: com.unblu.siteintegration.ui.launcherButtonColorForegroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.siteintegration.ui.launcherButtonColorForegroundPress=${com.unblu.theme.font.colorTextInverted}Launcher button display mode
Key: com.unblu.siteintegration.ui.launcherButtonDisplayMode
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ALWAYS|NEVER|WHEN_AGENT_AVAILABLE|WHEN_IN_CONVERSATION)
# Default Value: ALWAYS
com.unblu.siteintegration.ui.launcherButtonDisplayMode=ALWAYSSetting that determines if and when the Unblu launcher button should be displayed. WARNING: When setting this to NEVER, the Unblu UI must be opened and closed via the Visitor JS API! Only set to NEVER with a corresponding API implementation.
Icon to be used as initial engagement icon on the launcher button.
Key: com.unblu.siteintegration.ui.launcherButtonIcon
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BELL|CAMERA|CHAT|CO_BROWSE|HELP|NEW_CHAT|PHONE)
# Default Value: CHAT
com.unblu.siteintegration.ui.launcherButtonIcon=CHATLauncher Button Icon Size
Key: com.unblu.siteintegration.ui.launcherButtonIconSize
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 24
com.unblu.siteintegration.ui.launcherButtonIconSize=24Unblu UI launch button icon size.
Launcher button, color of notification badge
Key: com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral700}
com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorBackground=${com.unblu.theme.color.neutral700}Unblu UI launch button notification badge color
Unblu UI launch button notification badge foreground color
Key: com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorForeground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorForeground=#ffffffLauncher button padding
Key: com.unblu.siteintegration.ui.launcherButtonPadding
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.launcherButtonPadding=16Unblu UI launch button padding. Increasing the value will make the button bigger, a decreasing it will make it smaller.
Launcher button style
Key: com.unblu.siteintegration.ui.launcherButtonStyle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ICON|ICON_AND_TEXT|TEXT)
# Default Value: ICON
com.unblu.siteintegration.ui.launcherButtonStyle=ICONThe visual style the Unblu UI launch button should have.
Launcher button text size
Key: com.unblu.siteintegration.ui.launcherButtonTextSize
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.launcherButtonTextSize=16Unblu UI launch text size. Increasing the value will make the button bigger, a decreasing it will make it smaller.
The border color of the Unblu individual UI.
Key: com.unblu.siteintegration.ui.unbluUiBorderColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.siteintegration.ui.unbluUiBorderColor=transparentUnblu UI border radius
Key: com.unblu.siteintegration.ui.unbluUiBorderRadius
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 6
com.unblu.siteintegration.ui.unbluUiBorderRadius=6The border radius of the Unblu individual UI.
Unblu UI border width
Key: com.unblu.siteintegration.ui.unbluUiBorderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 0
com.unblu.siteintegration.ui.unbluUiBorderWidth=0The border width of the Unblu individual UI.
Unblu UI content spacing
Key: com.unblu.siteintegration.ui.unbluUiContentSpacing
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.unbluUiContentSpacing=16The spacing in pixels between the individual UI and the launcher button.
Unblu UI default height
Key: com.unblu.siteintegration.ui.unbluUiDefaultHeight
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 600
com.unblu.siteintegration.ui.unbluUiDefaultHeight=600The default height of the Unblu individual UI.
Unblu UI default width
Key: com.unblu.siteintegration.ui.unbluUiDefaultWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 360
com.unblu.siteintegration.ui.unbluUiDefaultWidth=360The default width of the Unblu individual UI.
Unblu UI horizontal margin
Key: com.unblu.siteintegration.ui.unbluUiHorizontalMargin
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 32
com.unblu.siteintegration.ui.unbluUiHorizontalMargin=32The margin in pixels between the Unblu UI and the website’s left or right (depending on the configured position).
Unblu UI horizontal margin
Key: com.unblu.siteintegration.ui.unbluUiHorizontalMarginMaximized
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.unbluUiHorizontalMarginMaximized=16The margin in pixels between the Unblu UI and the website’s left or right (depending on the configured position).
Unblu UI position
Key: com.unblu.siteintegration.ui.unbluUiPosition
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BOTTOM_LEFT|BOTTOM_RIGHT|TOP_LEFT|TOP_RIGHT)
# Default Value: BOTTOM_RIGHT
com.unblu.siteintegration.ui.unbluUiPosition=BOTTOM_RIGHTThe position of the Unblu UI on the website.
Unblu UI vertical margin
Key: com.unblu.siteintegration.ui.unbluUiVerticalMargin
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 32
com.unblu.siteintegration.ui.unbluUiVerticalMargin=32The margin in pixels between the Unblu UI and the website’s top or bottom (depending on the configured position)
Unblu UI margin offset
Key: com.unblu.siteintegration.ui.unbluUiVerticalMarginMaximized
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.unbluUiVerticalMarginMaximized=16The margin in pixels between the Unblu UI and the website’s top or bottom (depending on the configured position).
Agent desk left navigation bar style
Left navigation bar link active highlight color
Key: com.unblu.nav.ui.activeHighlight
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.nav.ui.activeHighlight=${com.unblu.theme.color.primary500}Agent desk left navigation bar style: Background hover
Key: com.unblu.nav.ui.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral800}
com.unblu.nav.ui.backgroundHover=${com.unblu.theme.color.neutral800}Agent desk left navigation bar style: Background hover active
Key: com.unblu.nav.ui.backgroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral800}
com.unblu.nav.ui.backgroundHoverActive=${com.unblu.theme.color.neutral800}Agent desk left navigation bar style: Background normal
Key: com.unblu.nav.ui.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.backgroundNormal=transparentAgent desk left navigation bar style: Background normal active
Key: com.unblu.nav.ui.backgroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.backgroundNormalActive=transparentAgent desk left navigation bar style: Background press
Key: com.unblu.nav.ui.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral900}
com.unblu.nav.ui.backgroundPress=${com.unblu.theme.color.neutral900}Agent desk left navigation bar style: Background press active
Key: com.unblu.nav.ui.backgroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral900}
com.unblu.nav.ui.backgroundPressActive=${com.unblu.theme.color.neutral900}Agent desk left navigation bar style: Border hover
Key: com.unblu.nav.ui.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderHover=transparentAgent desk left navigation bar style: Border hover active
Key: com.unblu.nav.ui.borderHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderHoverActive=transparentAgent desk left navigation bar style: Border normal
Key: com.unblu.nav.ui.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderNormal=transparentAgent desk left navigation bar style: Border normal active
Key: com.unblu.nav.ui.borderNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderNormalActive=transparentAgent desk left navigation bar style: Border press
Key: com.unblu.nav.ui.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderPress=transparentAgent desk left navigation bar style: Border press active
Key: com.unblu.nav.ui.borderPressActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderPressActive=transparentAgent desk left navigation bar style: Border radius
Key: com.unblu.nav.ui.borderRadius
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 4
com.unblu.nav.ui.borderRadius=4Agent desk left navigation bar style: Border width
Key: com.unblu.nav.ui.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: INTEGER
# Default Value: 1
com.unblu.nav.ui.borderWidth=1Agent desk left navigation bar style: Foreground hover
Key: com.unblu.nav.ui.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInvertedMid}
com.unblu.nav.ui.foregroundHover=${com.unblu.theme.font.colorTextInvertedMid}Agent desk left navigation bar style: Foreground hover active
Key: com.unblu.nav.ui.foregroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.nav.ui.foregroundHoverActive=${com.unblu.theme.font.colorTextInverted}Agent desk left navigation bar style: Foreground normal
Key: com.unblu.nav.ui.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInvertedMid}
com.unblu.nav.ui.foregroundNormal=${com.unblu.theme.font.colorTextInvertedMid}Agent desk left navigation bar style: Foreground normal active
Key: com.unblu.nav.ui.foregroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.nav.ui.foregroundNormalActive=${com.unblu.theme.font.colorTextInverted}Agent desk left navigation bar style: Foreground press
Key: com.unblu.nav.ui.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInvertedMid}
com.unblu.nav.ui.foregroundPress=${com.unblu.theme.font.colorTextInvertedMid}Agent desk left navigation bar style: Foreground press active
Key: com.unblu.nav.ui.foregroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.nav.ui.foregroundPressActive=${com.unblu.theme.font.colorTextInverted}Left navigation bar background color
Key: com.unblu.nav.ui.navBarBackground
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundInverseMid}
com.unblu.nav.ui.navBarBackground=${com.unblu.theme.color.backgroundInverseMid}Left navigation bar section header font color
Key: com.unblu.nav.ui.sectionHeaderColor
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: INVERTED_MID
com.unblu.nav.ui.sectionHeaderColor=INVERTED_MIDUnblu list UI configuration
Background color of list control bar’s advanced panel
Key: com.unblu.theme.list.controlBarColorAdvancedPanelBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.theme.list.controlBarColorAdvancedPanelBackground=${com.unblu.theme.color.backgroundLight}Background color of list control bar
Key: com.unblu.theme.list.controlBarColorBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.theme.list.controlBarColorBackground=${com.unblu.theme.color.backgroundLight}Background color of clickable list items when hovered
Key: com.unblu.theme.list.listItemBackgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.theme.list.listItemBackgroundHover=${com.unblu.theme.color.backgroundMid}Background color of clickable list items
Key: com.unblu.theme.list.listItemBackgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.theme.list.listItemBackgroundNormal=transparentBackground color of clickable list items when pressed
Key: com.unblu.theme.list.listItemBackgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray100}
com.unblu.theme.list.listItemBackgroundPress=${com.unblu.theme.color.gray100}Color used for list item dividers
Key: com.unblu.theme.list.listItemDividerColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.theme.list.listItemDividerColor=${com.unblu.theme.color.border}Default overflow behavior
Key: com.unblu.theme.list.listItemValueOverflow
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(CLIP|ELLIPSIS|INHERIT|INITIAL)
# Default Value: ELLIPSIS
com.unblu.theme.list.listItemValueOverflow=ELLIPSISDefault overflow behavior if a value in the list is too long to be fully displayed
Font used for primary list item values
Key: com.unblu.theme.list.listItemValuePrimaryFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: LINK_DARK
com.unblu.theme.list.listItemValuePrimaryFont=LINK_DARKFont used for secondary list item values
Key: com.unblu.theme.list.listItemValueSecondaryFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.theme.list.listItemValueSecondaryFont=BODYInfo toast UI configuration
Alert toast background color.
Key: com.unblu.infotoast.ui.colorAnnouncementToastBackground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightAnnouncement},$lightness: 90%)
com.unblu.infotoast.ui.colorAnnouncementToastBackground=scale-color(${com.unblu.theme.color.highlightAnnouncement},$lightness: 90%)Alert toast border color.
Key: com.unblu.infotoast.ui.colorAnnouncementToastBorder
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightAnnouncement},$lightness: 50%)
com.unblu.infotoast.ui.colorAnnouncementToastBorder=scale-color(${com.unblu.theme.color.highlightAnnouncement},$lightness: 50%)Alert toast foreground (text) color.
Key: com.unblu.infotoast.ui.colorAnnouncementToastForeground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextAnnouncement}
com.unblu.infotoast.ui.colorAnnouncementToastForeground=${com.unblu.theme.font.colorTextAnnouncement}Announcement toast icon color
Key: com.unblu.infotoast.ui.colorAnnouncementToastIcon
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightAnnouncement}
com.unblu.infotoast.ui.colorAnnouncementToastIcon=${com.unblu.theme.color.highlightAnnouncement}Error toast background color.
Key: com.unblu.infotoast.ui.colorErrorToastBackground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightError},$lightness: 90%)
com.unblu.infotoast.ui.colorErrorToastBackground=scale-color(${com.unblu.theme.color.highlightError},$lightness: 90%)Error toast border color
Key: com.unblu.infotoast.ui.colorErrorToastBorder
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightError},$lightness: 50%)
com.unblu.infotoast.ui.colorErrorToastBorder=scale-color(${com.unblu.theme.color.highlightError},$lightness: 50%)Error toast foreground (text) color
Key: com.unblu.infotoast.ui.colorErrorToastForeground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextError}
com.unblu.infotoast.ui.colorErrorToastForeground=${com.unblu.theme.font.colorTextError}Error toast icon color
Key: com.unblu.infotoast.ui.colorErrorToastIcon
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightError}
com.unblu.infotoast.ui.colorErrorToastIcon=${com.unblu.theme.color.highlightError}Error toast icon color.
Neutral toast background color
Key: com.unblu.infotoast.ui.colorNeutralToastBackground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.infotoast.ui.colorNeutralToastBackground=${com.unblu.theme.color.backgroundMid}Neutral toast border color
Key: com.unblu.infotoast.ui.colorNeutralToastBorder
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.infotoast.ui.colorNeutralToastBorder=${com.unblu.theme.color.border}Neutral toast text color
Key: com.unblu.infotoast.ui.colorNeutralToastForeground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.infotoast.ui.colorNeutralToastForeground=${com.unblu.theme.font.colorTextBody}Neutral toast icon color
Key: com.unblu.infotoast.ui.colorNeutralToastIcon
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.infotoast.ui.colorNeutralToastIcon=${com.unblu.theme.font.colorTextBody}Success toast background color
Key: com.unblu.infotoast.ui.colorSuccessToastBackground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightSuccess},$lightness: 90%)
com.unblu.infotoast.ui.colorSuccessToastBackground=scale-color(${com.unblu.theme.color.highlightSuccess},$lightness: 90%)Success toast border color
Key: com.unblu.infotoast.ui.colorSuccessToastBorder
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightSuccess},$lightness: 50%)
com.unblu.infotoast.ui.colorSuccessToastBorder=scale-color(${com.unblu.theme.color.highlightSuccess},$lightness: 50%)Success toast foreground (text) color
Key: com.unblu.infotoast.ui.colorSuccessToastForeground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextSuccess}
com.unblu.infotoast.ui.colorSuccessToastForeground=${com.unblu.theme.font.colorTextSuccess}Success toast icon color.
Key: com.unblu.infotoast.ui.colorSuccessToastIcon
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightSuccess}
com.unblu.infotoast.ui.colorSuccessToastIcon=${com.unblu.theme.color.highlightSuccess}Success toast icon color
Warning toast background color
Key: com.unblu.infotoast.ui.colorWarningToastBackground
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightWarning},$lightness: 90%)
com.unblu.infotoast.ui.colorWarningToastBackground=scale-color(${com.unblu.theme.color.highlightWarning},$lightness: 90%)Warning toast border color
Key: com.unblu.infotoast.ui.colorWarningToastBorder
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightWarning},$lightness: 50%)
com.unblu.infotoast.ui.colorWarningToastBorder=scale-color(${com.unblu.theme.color.highlightWarning},$lightness: 50%)Conversation (top) bar button style
Conversation (top) bar button style: Background hover
Key: com.unblu.tab.ui.button.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray050}
com.unblu.tab.ui.button.backgroundHover=${com.unblu.theme.color.gray050}Conversation (top) bar button style: Background normal
Key: com.unblu.tab.ui.button.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.tab.ui.button.backgroundNormal=#ffffffConversation (top) bar button style: Background press
Key: com.unblu.tab.ui.button.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray100}
com.unblu.tab.ui.button.backgroundPress=${com.unblu.theme.color.gray100}Conversation (top) bar button style: Background hover
Conversation (top) bar button style: Border hover
Key: com.unblu.tab.ui.button.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.tab.ui.button.borderHover=${com.unblu.theme.color.border}Conversation (top) bar button style: Border normal
Key: com.unblu.tab.ui.button.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.tab.ui.button.borderNormal=${com.unblu.theme.color.border}Conversation (top) bar button style: Border press
Key: com.unblu.tab.ui.button.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.tab.ui.button.borderPress=${com.unblu.theme.color.border}Conversation (top) bar button style: Foreground hover
Key: com.unblu.tab.ui.button.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.tab.ui.button.foregroundHover=${com.unblu.theme.font.colorLink}Conversation (top) bar button style: Foreground normal
Key: com.unblu.tab.ui.button.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.tab.ui.button.foregroundNormal=${com.unblu.theme.font.colorLinkDark}Conversation (top) bar button style: Foreground press
Key: com.unblu.tab.ui.button.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.tab.ui.button.foregroundPress=${com.unblu.theme.font.colorLink}Conversation tab (top bar) style
Conversation tab (top bar) style: Background hover
Key: com.unblu.tab.ui.link.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray050}
com.unblu.tab.ui.link.backgroundHover=${com.unblu.theme.color.gray050}Conversation tab (top bar) style: Background normal
Key: com.unblu.tab.ui.link.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.tab.ui.link.backgroundNormal=#ffffffConversation tab (top bar) style: Background press
Key: com.unblu.tab.ui.link.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray100}
com.unblu.tab.ui.link.backgroundPress=${com.unblu.theme.color.gray100}Conversation tab (top bar) style: Border active
Key: com.unblu.tab.ui.link.borderActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.tab.ui.link.borderActive=${com.unblu.theme.color.primary500}Conversation tab (top bar) style: Border active width
Key: com.unblu.tab.ui.link.borderActiveWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 3
com.unblu.tab.ui.link.borderActiveWidth=3Conversation tab (top bar) style: Border hover
Key: com.unblu.tab.ui.link.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.tab.ui.link.borderHover=transparentConversation tab (top bar) style: Border normal
Key: com.unblu.tab.ui.link.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.tab.ui.link.borderNormal=transparentConversation tab (top bar) style: Border press
Key: com.unblu.tab.ui.link.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.tab.ui.link.borderPress=transparentConversation tab (top bar) style: Foreground hover
Key: com.unblu.tab.ui.link.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.tab.ui.link.foregroundHover=${com.unblu.theme.font.colorLink}Conversation tab (top bar) style: Foreground normal
Key: com.unblu.tab.ui.link.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.tab.ui.link.foregroundNormal=${com.unblu.theme.font.colorLinkDark}User menu configuration
Enable change language menu item
Key: com.unblu.ui.usermenu.showChangeLanguage
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showChangeLanguage=trueEnable/disable change language menu item.
Enable show help menu item
Key: com.unblu.ui.usermenu.showHelp
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: false
com.unblu.ui.usermenu.showHelp=falseEnable/disable help menu item
Enable manage account menu item
Key: com.unblu.ui.usermenu.showManageAccount
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showManageAccount=trueEnable/disable manage account menu item
Enable canned response menu item
Key: com.unblu.ui.usermenu.showManageCannedResponses
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showManageCannedResponses=trueEnable/disable manage canned responses menu item.
Enable/disable manage global menu item.
Key: com.unblu.ui.usermenu.showManageGlobal
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showManageGlobal=trueEnable manage profile menu item
Key: com.unblu.ui.usermenu.showManageProfile
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showManageProfile=trueEnable/disable manage profile menu item (if it is available).
Enable/disable open agent desk menu item
Key: com.unblu.ui.usermenu.showOpenAgentDesk
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showOpenAgentDesk=trueEnable/disable open agent desk menu item.
Enable sign out menu item
Key: com.unblu.ui.usermenu.showSignout
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showSignout=trueEnable/disable sign out menu item (if it is available).
Show status editor item
Key: com.unblu.ui.usermenu.showStatusEditor
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showStatusEditor=trueEnable/disable changing status to away & setting the status message.
Set target URL for custom help
Key: com.unblu.ui.usermenu.uriHelp
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: STRING
# Default Value: about:blank
com.unblu.ui.usermenu.uriHelp=about:blankUsed as target URL when clicking the 'help' menu item. If including a ${lang} string, the lang will be replaced with a two letter language code like de or en
Fallback language for help URL
Key: com.unblu.ui.usermenu.uriHelpFallbackLanguage
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: STRING
# Default Value: en
com.unblu.ui.usermenu.uriHelpFallbackLanguage=enSpecifies the fallback language of the help URL, if the effective language is not among the supported ones.
Audio notification settings
Notification sound message sent agent
Key: com.unblu.core.client.ui.audio.chatMessageSentAgentSide
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: NOTIFICATION_SWOOSH
com.unblu.core.client.ui.audio.chatMessageSentAgentSide=NOTIFICATION_SWOOSHNotification sound message sent visitor
Key: com.unblu.core.client.ui.audio.chatMessageSentClientSide
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: NOTIFICATION_SWOOSH
com.unblu.core.client.ui.audio.chatMessageSentClientSide=NOTIFICATION_SWOOSHNotification sound message sent visitor.
Notification sound message received visitor
Key: com.unblu.core.client.ui.audio.incomingCall
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: CALL_TUBES_SMALL
com.unblu.core.client.ui.audio.incomingCall=CALL_TUBES_SMALLNotification sound message received agent
Key: com.unblu.core.client.ui.audio.newChatMessageAgentSide
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: NOTIFICATION_GLASS
com.unblu.core.client.ui.audio.newChatMessageAgentSide=NOTIFICATION_GLASSNotification new item chat queue
Key: com.unblu.core.client.ui.audio.newInQueueNotificationSound
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: INCOMING_GLASS
com.unblu.core.client.ui.audio.newInQueueNotificationSound=INCOMING_GLASSNotification sound for new entries in the chat queue
Notification sound outgoing call visitor
Key: com.unblu.core.client.ui.audio.outgoingCall
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: CALL_TUBES_BIG
com.unblu.core.client.ui.audio.outgoingCall=CALL_TUBES_BIGNotification sound outgoing call visitor.
Modal Dialogs
Radial gradient outer color used for modal dialog backdrops.
Key: com.unblu.core.client.ui.dialog.ModalDialogHost.backdropColor
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.theme.color.neutral300},$alpha:-0.30)
com.unblu.core.client.ui.dialog.ModalDialogHost.backdropColor=adjust-color(${com.unblu.theme.color.neutral300},$alpha:-0.30)Scroll lock when dialog open
Key: com.unblu.core.client.ui.dialog.ModalDialogHost.lockScrollingWhenDialogOpen
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.client.ui.dialog.ModalDialogHost.lockScrollingWhenDialogOpen=trueIf enabled scrolling will be locked on the window as soon as a dialog is open using event listeners. The scroll lock will be reverted when the dialog closes.
UI notification service
Notification destination
Key: com.unblu.core.client.ui.notification.NotificationService.notificationDestination
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(BOTH|DESKTOP|TOAST)
# Default Value: BOTH
com.unblu.core.client.ui.notification.NotificationService.notificationDestination=BOTHDefines where notifications should be displayed (DESKTOP, TOAST)
Toast notifications alignment X
Key: com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentX
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(LEFT|MIDDLE|RIGHT)
# Default Value: LEFT
com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentX=LEFTDefines where toast notifications should be displayed (LEFT, MIDDLE, RIGHT)
Toast notifications alignment Y
Key: com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentY
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(BOTTOM|MIDDLE|TOP)
# Default Value: BOTTOM
com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentY=BOTTOMDefines where toast notifications should be displayed (TOP, MIDDLE, BOTTOM)
Widget Tooltips
Background color of tooltips
Key: com.unblu.core.client.ui.popup.WidgetTooltip.tooltipBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray700}
com.unblu.core.client.ui.popup.WidgetTooltip.tooltipBackgroundColor=${com.unblu.theme.color.gray700}Background color of tooltips.
Time to display tooltip
Key: com.unblu.core.client.ui.popup.WidgetTooltip.tooltipDisplayTimeoutMillis
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 350
com.unblu.core.client.ui.popup.WidgetTooltip.tooltipDisplayTimeoutMillis=350Time delay to show tooltip
Foreground color of tooltips
Key: com.unblu.core.client.ui.popup.WidgetTooltip.tooltipForegroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: INVERTED
com.unblu.core.client.ui.popup.WidgetTooltip.tooltipForegroundColor=INVERTEDTooltips foreground color
Select box style
Select box style: Background hover
Key: com.unblu.theme.select.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.theme.select.backgroundHover=${com.unblu.theme.color.backgroundLight}Select box style: Background normal
Key: com.unblu.theme.select.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.theme.select.backgroundNormal=${com.unblu.theme.color.backgroundLight}Select box style: Background press
Key: com.unblu.theme.select.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray050}
com.unblu.theme.select.backgroundPress=${com.unblu.theme.color.gray050}Select box style: Border hover
Key: com.unblu.theme.select.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.input.borderColor}
com.unblu.theme.select.borderHover=${com.unblu.theme.input.borderColor}Select box style: Border normal
Key: com.unblu.theme.select.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.input.borderColor}
com.unblu.theme.select.borderNormal=${com.unblu.theme.input.borderColor}Select box style: Border press
Key: com.unblu.theme.select.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.input.borderColor}
com.unblu.theme.select.borderPress=${com.unblu.theme.input.borderColor}Select box style: Border width
Key: com.unblu.theme.select.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 1
com.unblu.theme.select.borderWidth=1Select box style: Foreground hover
Key: com.unblu.theme.select.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.theme.select.foregroundHover=${com.unblu.theme.font.colorLink}Select box style foreground normal
Key: com.unblu.theme.select.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.theme.select.foregroundNormal=${com.unblu.theme.font.colorLinkDark}Select box style: Foreground normal
Notification badges
Background color of the unread message notification badge
Key: com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary200}
com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor=${com.unblu.theme.color.secondary200}Font color used to display the number of unread messages in the notification badge
Key: com.unblu.ui.notificationbadge.notificationBadgeForegroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: LINK_DARK
com.unblu.ui.notificationbadge.notificationBadgeForegroundColor=LINK_DARKFont color for unread messages
Agent availability service
Refetch agent availability timeout
Key: com.unblu.core.client.visitor.service.AgentAvailabilityService.clientSideCacheTimeoutMS
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 10000
com.unblu.core.client.visitor.service.AgentAvailabilityService.clientSideCacheTimeoutMS=10000Timeout in milliseconds until agent availability is re-fetched from server again
Visitor UI configuration
Display recipient in overview
Key: com.unblu.visitor.ui.alwaysDisplayRecipientInConversationOverview
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitor.ui.alwaysDisplayRecipientInConversationOverview=falseWhether the recipient should be displayed instead of the assigned agent in the conversation overview
Background color of the conversation overview list.
Key: com.unblu.visitor.ui.conversationListBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.visitor.ui.conversationListBackgroundColor=${com.unblu.theme.color.backgroundLight}Font color used for time and last message when a message is read
Key: com.unblu.visitor.ui.conversationListColorRead
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: BODY
com.unblu.visitor.ui.conversationListColorRead=BODYFont color used for time and last message when a message is unread
Key: com.unblu.visitor.ui.conversationListColorUnread
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: BODY
com.unblu.visitor.ui.conversationListColorUnread=BODYFont used for the last message sender’s name
Key: com.unblu.visitor.ui.conversationListLastMsgSenderFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY_ITALIC
com.unblu.visitor.ui.conversationListLastMsgSenderFont=BODY_ITALICFont used for the last message text
Key: com.unblu.visitor.ui.conversationListLastMsgTextFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.conversationListLastMsgTextFont=BODYFont used for the last message time
Key: com.unblu.visitor.ui.conversationListLastMsgTimeFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.conversationListLastMsgTimeFont=BODYBackground color of the unread message notification badge
Key: com.unblu.visitor.ui.conversationListNotificationBadgeBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary200}
com.unblu.visitor.ui.conversationListNotificationBadgeBackgroundColor=${com.unblu.theme.color.secondary200}Font color used to display the number of unread messages in the notification badge
Key: com.unblu.visitor.ui.conversationListNotificationBadgeForegroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: LINK_DARK
com.unblu.visitor.ui.conversationListNotificationBadgeForegroundColor=LINK_DARKFont used for conversation titles (usually the assigned agent’s name)
Key: com.unblu.visitor.ui.conversationListTitleFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: LINK_DARK
com.unblu.visitor.ui.conversationListTitleFont=LINK_DARKFont used for conversation secondary title (usually the recipient’s name)
Key: com.unblu.visitor.ui.conversationListTitleSecondaryFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.conversationListTitleSecondaryFont=BODYBackground color of the conversation overview loading overlay.
Key: com.unblu.visitor.ui.overviewLoadingBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.backgroundInverse}, $alpha:0.6)
com.unblu.visitor.ui.overviewLoadingBackgroundColor=change-color(${com.unblu.theme.color.backgroundInverse}, $alpha:0.6)Foreground color of the conversation overview loading overlay.
Key: com.unblu.visitor.ui.overviewLoadingForegroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.visitor.ui.overviewLoadingForegroundColor=${com.unblu.theme.color.primary500}Default height of the call pop-out window
Key: com.unblu.visitor.ui.popoutHeight
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 800
com.unblu.visitor.ui.popoutHeight=800Default width of the call pop-out window
Key: com.unblu.visitor.ui.popoutWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 480
com.unblu.visitor.ui.popoutWidth=480Show overview action bar
Key: com.unblu.visitor.ui.showOverviewActionBar
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.showOverviewActionBar=trueWhether or not the action bar in the visitor overview should be displayed
Show collapse action in overview action bar
Key: com.unblu.visitor.ui.showOverviewActionBarCollapseAction
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.showOverviewActionBarCollapseAction=trueWhether or not the individual UI collapse action should be displayed in the overview action bar.
Show individual UI min/max action in overview action bar
Key: com.unblu.visitor.ui.showOverviewActionBarMinMaxAction
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitor.ui.showOverviewActionBarMinMaxAction=falseWhether or not the individual UI minimize / maximize action should be displayed in the overview action bar.
Conversation UI configuration for the visitor
Background color layer controls
Key: com.unblu.visitor.conversation.ui.layerControlsBackgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.visitor.conversation.ui.layerControlsBackgroundColor=${com.unblu.theme.color.backgroundLight}Background color of the layer controls
Color of the layer controls drag handle
Key: com.unblu.visitor.conversation.ui.layerControlsDragHandleColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.visitor.conversation.ui.layerControlsDragHandleColor=${com.unblu.theme.color.gray200}Visitor small device layer controls toggle button style
Visitor small device layer controls toggle button style: Background hover
Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral100}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundHover=${com.unblu.theme.color.neutral100}Visitor small device layer controls toggle button style: Background normal
Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral050}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundNormal=${com.unblu.theme.color.neutral050}Visitor small device layer controls toggle button style: Background press
Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral200}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundPress=${com.unblu.theme.color.neutral200}Visitor small device layer controls toggle button style: Border radius
Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderRadius
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 3
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderRadius=3Visitor small device layer controls toggle button style: Border width
Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 0
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderWidth=0Visitor small device layer controls toggle button style: Foreground hover
Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundHover}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundHover=${com.unblu.theme.button.flat.secondary.foregroundHover}Visitor small device layer controls toggle button style: Foreground normal
Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundNormal}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundNormal=${com.unblu.theme.button.flat.secondary.foregroundNormal}Visitor small device layer controls toggle button style: Foreground press
Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundPress}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundPress=${com.unblu.theme.button.flat.secondary.foregroundPress}Visitor collaboration layer select button style
Visitor collaboration layer select button style: Background hover
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundHover}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHover=${com.unblu.theme.button.menu.backgroundHover}Visitor collaboration layer select button style: Background hover active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundHoverActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHoverActive=${com.unblu.theme.button.menu.backgroundHoverActive}Visitor collaboration layer select button style: Background normal
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundNormal}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormal=${com.unblu.theme.button.menu.backgroundNormal}Visitor collaboration layer select button style: Background normal active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundNormalActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormalActive=${com.unblu.theme.button.menu.backgroundNormalActive}Visitor collaboration layer select button style: Background press
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundPress}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPress=${com.unblu.theme.button.menu.backgroundPress}Visitor collaboration layer select button style: Background press active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundPressActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPressActive=${com.unblu.theme.button.menu.backgroundPressActive}Visitor collaboration layer select button style: Border hover
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderHover}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHover=${com.unblu.theme.button.menu.borderHover}Visitor collaboration layer select button style: Border hover active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderHoverActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHoverActive=${com.unblu.theme.button.menu.borderHoverActive}Visitor collaboration layer select button style: Border normal
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderNormal}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormal=${com.unblu.theme.button.menu.borderNormal}Visitor collaboration layer select button style: Border normal active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderNormalActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormalActive=${com.unblu.theme.button.menu.borderNormalActive}Visitor collaboration layer select button style: Border press
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderPress}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPress=${com.unblu.theme.button.menu.borderPress}Visitor collaboration layer select button style: Border press active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderPressActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPressActive=${com.unblu.theme.button.menu.borderPressActive}Visitor collaboration layer select button style: Border width
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: INTEGER
# Default Value: 1
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderWidth=1Visitor collaboration layer select button style: Foreground hover
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundHover}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHover=${com.unblu.theme.button.menu.foregroundHover}Visitor collaboration layer select button style: Foreground hover active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHoverActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundHoverActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHoverActive=${com.unblu.theme.button.menu.foregroundHoverActive}Visitor collaboration layer select button style: Foreground normal
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundNormal}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormal=${com.unblu.theme.button.menu.foregroundNormal}Visitor collaboration layer select button style: Foreground normal active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormalActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundNormalActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormalActive=${com.unblu.theme.button.menu.foregroundNormalActive}Visitor collaboration layer select button style: Foreground press
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundPress}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPress=${com.unblu.theme.button.menu.foregroundPress}Visitor collaboration layer select button style: Foreground press active
Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPressActive
Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundPressActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPressActive=${com.unblu.theme.button.menu.foregroundPressActive}Engagement UI configuration
Background color of the engagement panel when agents are available
Key: com.unblu.visitor.ui.engagement.agentAvailableBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.visitor.ui.engagement.agentAvailableBackground=${com.unblu.theme.color.backgroundMid}Background color of the engagement panel when agents are available.
Font used for the engagement panel body when agents are available
Key: com.unblu.visitor.ui.engagement.agentAvailableBodyFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.engagement.agentAvailableBodyFont=BODYStyle used for the engagement flat panel buttons when agents are available
Key: com.unblu.visitor.ui.engagement.agentAvailableFlatButtonStyle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: FLAT_SECONDARY
com.unblu.visitor.ui.engagement.agentAvailableFlatButtonStyle=FLAT_SECONDARYFont used for the engagement panel heading when agents are available
Key: com.unblu.visitor.ui.engagement.agentAvailableHeadingFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(H1|H1_INVERTED|H2|H2_INVERTED|H3|H3_INVERTED)
# Default Value: H1
com.unblu.visitor.ui.engagement.agentAvailableHeadingFont=H1Font used for the engagement panel heading when agents are available
Key: com.unblu.visitor.ui.engagement.agentAvailableLogo
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ACCOUNT_AVATAR|BRAND_LOGO|BRAND_LOGO_INVERSE|NAMED_AREA_AVATAR|NONE)
# Default Value: BRAND_LOGO
com.unblu.visitor.ui.engagement.agentAvailableLogo=BRAND_LOGOLogo displayed above the title if agents are available
Style used for the engagement panel primary buttons when agents are available
Key: com.unblu.visitor.ui.engagement.agentAvailablePrimaryButtonStyle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: PRIMARY
com.unblu.visitor.ui.engagement.agentAvailablePrimaryButtonStyle=PRIMARYStyle used for the engagement secondary panel buttons when agents are available
Key: com.unblu.visitor.ui.engagement.agentAvailableSecondaryButtonStyle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: SECONDARY
com.unblu.visitor.ui.engagement.agentAvailableSecondaryButtonStyle=SECONDARYBackground gradient angle of the engagement panel when NO agents are available.
Key: com.unblu.visitor.ui.engagement.agentAwayBackgroundAngle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 180
com.unblu.visitor.ui.engagement.agentAwayBackgroundAngle=180Background gradient end color of the engagement panel when NO agents are available.
Key: com.unblu.visitor.ui.engagement.agentAwayBackgroundEnd
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary050}
com.unblu.visitor.ui.engagement.agentAwayBackgroundEnd=${com.unblu.theme.color.primary050}Background gradient start color of the engagement panel when NO agents are available.
Key: com.unblu.visitor.ui.engagement.agentAwayBackgroundStart
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral050}
com.unblu.visitor.ui.engagement.agentAwayBackgroundStart=${com.unblu.theme.color.neutral050}Body font if agent is away
Key: com.unblu.visitor.ui.engagement.agentAwayBodyFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.engagement.agentAwayBodyFont=BODYFont used for the engagement panel body when agents are available
Style used for the engagement panel flat buttons when NO agents are available
Key: com.unblu.visitor.ui.engagement.agentAwayFlatButtonStyle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: FLAT_SECONDARY
com.unblu.visitor.ui.engagement.agentAwayFlatButtonStyle=FLAT_SECONDARYFont used for the engagement panel heading when agents are available
Key: com.unblu.visitor.ui.engagement.agentAwayHeadingFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(H1|H1_INVERTED|H2|H2_INVERTED|H3|H3_INVERTED)
# Default Value: H1
com.unblu.visitor.ui.engagement.agentAwayHeadingFont=H1Logo displayed above the title if agents are away
Key: com.unblu.visitor.ui.engagement.agentAwayLogo
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ACCOUNT_AVATAR|BRAND_LOGO|BRAND_LOGO_INVERSE|NAMED_AREA_AVATAR|NONE)
# Default Value: BRAND_LOGO
com.unblu.visitor.ui.engagement.agentAwayLogo=BRAND_LOGOLogo displayed above the title if agents are unavailable
Style used for the engagement panel primary buttons when NO agents are available
Key: com.unblu.visitor.ui.engagement.agentAwayPrimaryButtonStyle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: PRIMARY
com.unblu.visitor.ui.engagement.agentAwayPrimaryButtonStyle=PRIMARYStyle used for the engagement panel secondary buttons when NO agents are available
Key: com.unblu.visitor.ui.engagement.agentAwaySecondaryButtonStyle
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: SECONDARY
com.unblu.visitor.ui.engagement.agentAwaySecondaryButtonStyle=SECONDARYMake audio call primary option in onboarding
Key: com.unblu.visitor.ui.engagement.makeAudioCallPrimary
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitor.ui.engagement.makeAudioCallPrimary=falseWhether or not the audio call option should be displayed as a primary button in the onboarding UI (if enabled)
Make chat primary option in onboarding
Key: com.unblu.visitor.ui.engagement.makeChatEngagementPrimary
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.makeChatEngagementPrimary=trueWhether or not the chat option should be displayed as a primary button in the onboarding UI (if enabled)
Make video primary option in onboarding
Key: com.unblu.visitor.ui.engagement.makeVideoCallPrimary
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitor.ui.engagement.makeVideoCallPrimary=falseWhether or not the video call option should be displayed as a primary button in the onboarding UI (if enabled)
Show audio call engagement option
Key: com.unblu.visitor.ui.engagement.showAudioCallEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithAudioCallOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showAudioCallEngagementOption=trueWhether or not the audio call option should be available in the onboarding UI. (video and start with audio call must also be enabled)
Show chat engagement option
Key: com.unblu.visitor.ui.engagement.showChatEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithChatOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showChatEngagementOption=trueWhether or not the chat option should be available in the onboarding UI. (chat and start with chat must also be enabled)
Show offline chat engagement option
Key: com.unblu.visitor.ui.engagement.showOfflineChatEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithChatOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showOfflineChatEngagementOption=trueWhether or not the chat option should be available in the onboarding UI if no agent is available. (chat and start with chat must also be enabled)
Show PIN option in onboarding UI
Key: com.unblu.visitor.ui.engagement.showPinEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithTalkOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showPinEngagementOption=trueWhether or not the PIN option should be available in the onboarding UI
Show request embedded co-browsing in onboarding UI
Key: com.unblu.visitor.ui.engagement.showRequestEmbeddedCobrowsingEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithEmbeddedCobrowsingOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showRequestEmbeddedCobrowsingEngagementOption=trueWhether or not the request embedded co-browsing option should be available in the onboarding UI
showRequestMobileCobrowsingEngagementOption
Key: com.unblu.visitor.ui.engagement.showRequestMobileCobrowsingEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithMobileCobrowsingOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showRequestMobileCobrowsingEngagementOption=trueWhether or not the request mobile cobrowsing option should be available in the onboarding UI
Show request screen sharing engagement option
Key: com.unblu.visitor.ui.engagement.showRequestScreenSharingEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithScreenSharingOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showRequestScreenSharingEngagementOption=trueWhether the request screen sharing option should be available in the onboarding UI
Show request context migration co-browsing option in onboarding UI
Key: com.unblu.visitor.ui.engagement.showRequestUniversalCobrowsingEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithUniversalCobrowsingOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showRequestUniversalCobrowsingEngagementOption=trueWhether or not the request context migration co-browsing option should be available in the onboarding UI
Show Audio/Video call option in onboarding UI
Key: com.unblu.visitor.ui.engagement.showVideoCallEngagementOption
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.cobrowsing.startWithVideoCallOptionEnabled=true
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showVideoCallEngagementOption=trueWhether or not the video call option should be available in the onboarding UI. (video and start with video call must also be enabled)
PIN UI configuration visitor side
allowBack
Key: com.unblu.visitor.ui.pinentry.allowBack
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.pinentry.allowBack=trueDetermines if the action bar contains a back button to navigate to the conversation overview. Warning: Don’t disable this if you don’t know what you are doing!
backgroundColor
Key: com.unblu.visitor.ui.pinentry.backgroundColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.visitor.ui.pinentry.backgroundColor=${com.unblu.theme.color.backgroundMid}Background color of the pin entry screen.
bodyFont
Key: com.unblu.visitor.ui.pinentry.bodyFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.pinentry.bodyFont=BODYFont used for the pin entry body
headingFont
Key: com.unblu.visitor.ui.pinentry.headingFont
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(H1|H1_INVERTED|H2|H2_INVERTED|H3|H3_INVERTED)
# Default Value: H1
com.unblu.visitor.ui.pinentry.headingFont=H1Font used for the pin entry heading
logo
Key: com.unblu.visitor.ui.pinentry.logo
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ACCOUNT_AVATAR|BRAND_LOGO|BRAND_LOGO_INVERSE|NAMED_AREA_AVATAR|NONE)
# Default Value: NONE
com.unblu.visitor.ui.pinentry.logo=NONELogo displayed above the title
pinInputFontColor
Key: com.unblu.visitor.ui.pinentry.pinInputFontColor
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: LINK_DARK
com.unblu.visitor.ui.pinentry.pinInputFontColor=LINK_DARKFont color of the PIN input.
pinInputFontSize
Key: com.unblu.visitor.ui.pinentry.pinInputFontSize
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(HEADING1|HEADING2|HEADING3|PARAGRAPH|SMALL|TINY)
# Default Value: HEADING1
com.unblu.visitor.ui.pinentry.pinInputFontSize=HEADING1Font size of the PIN input.
pinInputFontWeight
Key: com.unblu.visitor.ui.pinentry.pinInputFontWeight
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(NORMAL|SEMIBOLD)
# Default Value: SEMIBOLD
com.unblu.visitor.ui.pinentry.pinInputFontWeight=SEMIBOLDFont color of the PIN input.
Visitor desk join configuration
Redirect URL failed joins visitor
Key: com.unblu.core.client.desk.visitor.redirectUrlJoinFailed
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: http://www.unblu.com
com.unblu.core.client.desk.visitor.redirectUrlJoinFailed=http://www.unblu.comRedirect url for failed joins of a visitor
Visitor desk configuration
Ended conversation redirect URL
Key: com.unblu.visitor.desk.conversationEndedRedirectUrl
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: STRING
# Default Value: null
com.unblu.visitor.desk.conversationEndedRedirectUrl=nullThe URL to which the visitor desk is redirected after a conversation has ended. This can be directly overridden per conversation when using the query parameter "conversationEndedRedirectUrl" in the URL of the visitor desk.
Visitor desk conversation UI configuration
Unblu UI launch button border radius, default is circle.
Key: com.unblu.visitor.conversation.ui.launcherButtonBorderRadius
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 100
com.unblu.visitor.conversation.ui.launcherButtonBorderRadius=100Unblu UI launch button border radius, default is circle
Unblu UI launch button border size
Key: com.unblu.visitor.conversation.ui.launcherButtonBorderWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 0
com.unblu.visitor.conversation.ui.launcherButtonBorderWidth=0Unblu UI launch button border size.
Unblu UI launch button background color when hovered
Key: com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary600}
com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundHover=${com.unblu.theme.color.primary600}Unblu UI launch button background color normal state
Key: com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundNormal=${com.unblu.theme.color.primary500}Unblu UI launch button background color when pressed
Key: com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary700}
com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundPress=${com.unblu.theme.color.primary700}Unblu UI launch button border color when hovered
Key: com.unblu.visitor.conversation.ui.launcherButtonColorBorderHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.visitor.conversation.ui.launcherButtonColorBorderHover=transparentUnblu UI launch botton border color when hovered
Unblu UI launch botton border color normal state
Key: com.unblu.visitor.conversation.ui.launcherButtonColorBorderNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.visitor.conversation.ui.launcherButtonColorBorderNormal=transparentUnblu UI launch botton border color when pressed
Key: com.unblu.visitor.conversation.ui.launcherButtonColorBorderPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.visitor.conversation.ui.launcherButtonColorBorderPress=transparentUnblu UI launch botton icon and text color when hovered
Key: com.unblu.visitor.conversation.ui.launcherButtonColorForegroundHover
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.visitor.conversation.ui.launcherButtonColorForegroundHover=${com.unblu.theme.font.colorTextInverted}Unblu UI launch button icon and text color when hovered
Unblu UI launch button icon and text color normal state
Key: com.unblu.visitor.conversation.ui.launcherButtonColorForegroundNormal
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.visitor.conversation.ui.launcherButtonColorForegroundNormal=${com.unblu.theme.font.colorTextInverted}Unblu UI launch botton icon and text color normal state
Unblu UI launch botton icon and text color when pressed
Key: com.unblu.visitor.conversation.ui.launcherButtonColorForegroundPress
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.visitor.conversation.ui.launcherButtonColorForegroundPress=${com.unblu.theme.font.colorTextInverted}Unblu UI launch button icon size
Key: com.unblu.visitor.conversation.ui.launcherButtonIconSize
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 24
com.unblu.visitor.conversation.ui.launcherButtonIconSize=24Unblu UI launch button icon size.
Unblu UI launch botton notification badge background color
Key: com.unblu.visitor.conversation.ui.launcherButtonNotificationBadgeColorBackground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral700}
com.unblu.visitor.conversation.ui.launcherButtonNotificationBadgeColorBackground=${com.unblu.theme.color.neutral700}Unblu UI launch button notification badge background color.
Foreground color UI launch button notification badge
Key: com.unblu.visitor.conversation.ui.launcherButtonNotificationBadgeColorForeground
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.visitor.conversation.ui.launcherButtonNotificationBadgeColorForeground=#ffffffUnblu UI launch button notification badge foreground color
Unblu UI launch button padding
Key: com.unblu.visitor.conversation.ui.launcherButtonPadding
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 16
com.unblu.visitor.conversation.ui.launcherButtonPadding=16Unblu UI launch button padding. Increasing the value will make the button bigger, decreasing it will make it smaller.
Unblu UI launch button text size
Key: com.unblu.visitor.conversation.ui.launcherButtonTextSize
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 16
com.unblu.visitor.conversation.ui.launcherButtonTextSize=16Default height Unblu UI
Key: com.unblu.visitor.conversation.ui.unbluUiDefaultHeight
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 720
com.unblu.visitor.conversation.ui.unbluUiDefaultHeight=720The default height of the Unblu individual UI
Default width Unblu UI
Key: com.unblu.visitor.conversation.ui.unbluUiDefaultWidth
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: INTEGER
# Default Value: 360
com.unblu.visitor.conversation.ui.unbluUiDefaultWidth=360The default width of the Unblu individual UI.
Unblu UI position
Key: com.unblu.visitor.conversation.ui.unbluUiPosition
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: ENUM(BOTTOM_LEFT|BOTTOM_RIGHT|TOP_LEFT|TOP_RIGHT)
# Default Value: BOTTOM_RIGHT
com.unblu.visitor.conversation.ui.unbluUiPosition=BOTTOM_RIGHTThe position of the Unblu UI on the website.
AuthenticationStorageConfiguration
adminDatasourceFactory
Key: com.unblu.storage.database.auth.adminDatasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.auth.adminDatasourceFactory=nullWhich datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI
adminDatasourceName
Key: com.unblu.storage.database.auth.adminDatasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.adminDatasourceName=nullJNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified
adminJdbcProperties
Key: com.unblu.storage.database.auth.adminJdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.auth.adminJdbcProperties=nullJdbc Properties for admin connection
adminPassword
Key: com.unblu.storage.database.auth.adminPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.adminPassword=nullDatabase admin password (for connection)
adminUser
Key: com.unblu.storage.database.auth.adminUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.adminUser=nullDatabase admin user (for connection)
datasourceFactory
Key: com.unblu.storage.database.auth.datasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.auth.datasourceFactory=nullWhich datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI
datasourceName
Key: com.unblu.storage.database.auth.datasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.datasourceName=nullJNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.
driver
Key: com.unblu.storage.database.auth.driver
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.driver=nullJdbc Driver class (for main tables)
jdbcProperties
Key: com.unblu.storage.database.auth.jdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.auth.jdbcProperties=nullJdbc Properties (for main tables)
password
Key: com.unblu.storage.database.auth.password
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.password=nullDatabase password (for connection) (for main tables)
platform
Key: com.unblu.storage.database.auth.platform
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.platform=nullEclipseLink platform class (for main tables)
poolInitial
Key: com.unblu.storage.database.auth.poolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.poolInitial=nullThe number of connections connected at startup (Default=1) (for main tables)
poolMax
Key: com.unblu.storage.database.auth.poolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.poolMax=nullSpecifies the maximum number of connection in the pool (Default=32) (for main tables)
poolMinIdle
Key: com.unblu.storage.database.auth.poolMinIdle
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.auth.poolMinIdle=nullMinimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!
schema
Key: com.unblu.storage.database.auth.schema
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.schema=nullDatabaseSchema (for main tables)
Anonymous session redirect
Redirect URL for anonymous user open conversation requests
Key: com.unblu.core.anonymousredirect.redirectAnonymousUrl
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.core.anonymousredirect.redirectAnonymousUrl=nullURL to redirect an anonymous user to when she/he tries to open his/her conversation again (in the context of mobile push notifications)
Tokbox configuration
Tokbox API key
Key: com.unblu.chat.videochat.apiKey
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: STRING
# Default Value: null
com.unblu.chat.videochat.apiKey=nullEncrypted TokBox API Key used for video and audio chat.
Tokbox API secret
Key: com.unblu.chat.videochat.apiSecret
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: STRING
# Default Value: null
com.unblu.chat.videochat.apiSecret=nullTokBox API secret used for video and audio chat.
Tokbox API URL
Key: com.unblu.chat.videochat.apiUrl
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: STRING
# Default Value: null
com.unblu.chat.videochat.apiUrl=nullTokBox API URL
Enable video archiving
Key: com.unblu.chat.videochat.enableArchiving
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: BOOLEAN
# Default Value: false
com.unblu.chat.videochat.enableArchiving=falseWhether or not all video sessions should automatically be archived. NOTE: the session type must be set to 'ROUTED' or 'AUTO' for this setting to work.
Proxy authentication scheme
Key: com.unblu.chat.videochat.proxyAuthScheme
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: ENUM(BASIC|DIGEST|KERBEROS|NTLM|SPNEGO)
# Default Value: null
com.unblu.chat.videochat.proxyAuthScheme=nullProxy authentication schema to use in conjunction with proxyUrl. Note that a proxyUrl with authentication information requires this setting to be set explicitly.
Proxy URL
Key: com.unblu.chat.videochat.proxyUrl
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: STRING
# Default Value: null
com.unblu.chat.videochat.proxyUrl=nullProxy Url to be used by the Unblu server to access the TokBox cloud. (https://api.opentok.com). Supported format: http:[<username>:<password>@]<host>:<port> (no other protocols). Note: If you specify username and password you must also specify the proxy authentication scheme in the corresponding separate config property.
Session Type
Key: com.unblu.chat.videochat.sessionType
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: ENUM(AUTO|RELAYED|ROUTED)
# Default Value: AUTO
com.unblu.chat.videochat.sessionType=AUTOSession type to be used for OpenTok sessions. RELAYED: peer 2 peer. ROUTED: routed via TokBox server. AUTO: ROUTED if archiving is enabled RELAYED otherwise.
Date and time
Reporting time zone
Key: com.unblu.core.server.collaboration.conversation.history.ExportDateTimeFormatter.reportingTimeZone
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: UTC
com.unblu.core.server.collaboration.conversation.history.ExportDateTimeFormatter.reportingTimeZone=UTCJava ZoneId. Refer to https://docs.oracle.com/javase/8/docs/api/java/time/ZoneId.html for more information. Use TZDB region IDs such as Europe/Paris, not old three-letter IDs like CET (except UTC) that don’t include daylight savings.
Visitor invitation email
Visitor invitation mail bcc setting
Key: com.unblu.core.invitationmail.bccs
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: null
com.unblu.core.invitationmail.bccs=nullVisitor invitation mail sender setting
Key: com.unblu.core.invitationmail.sender
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: [email protected]
[email protected]Conversation message log mail
bcc Emails for mesage logs
Key: com.unblu.conversation.messagelog.mail.bccEmails
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.conversation.messagelog.mail.bccEmails=[]Mail bcc addresses for conversation message log mails
Tracking list recorder configuration
Geolocation Info displayed
Key: com.unblu.core.trackinglistrecorder.geoLocationParts
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: city, country
com.unblu.core.trackinglistrecorder.geoLocationParts=city, countrythe parts of the geolocation information that should be displayed (available are: continent, country, state, city, longitude, latitude)
Settings for the url based filter for embedded co-browsing content
Blacklist
Key: com.unblu.review.server.core.player.urlfilter.black
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: null
com.unblu.review.server.core.player.urlfilter.black=nullSettings for the url based filter for embedded co-browsing content: Black
Enable URL filter
Key: com.unblu.review.server.core.player.urlfilter.enabled
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: false
com.unblu.review.server.core.player.urlfilter.enabled=falseSettings for the url based filter for embedded co-browsing content: Enabled
URL filter title
Key: com.unblu.review.server.core.player.urlfilter.filterTitle
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: true
com.unblu.review.server.core.player.urlfilter.filterTitle=trueSettings for the url based filter for embedded co-browsing content: Filter title
Embedded Co-Browsing filter URL
Key: com.unblu.review.server.core.player.urlfilter.filterUrl
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: true
com.unblu.review.server.core.player.urlfilter.filterUrl=trueSettings for the url based filter for embedded co-browsing content: Filter url
Embedded Co-Browsing filter window dimension
Key: com.unblu.review.server.core.player.urlfilter.filterWindowDimension
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: true
com.unblu.review.server.core.player.urlfilter.filterWindowDimension=trueSettings for the url based filter for embedded co-browsing content: Filter window dimension
Embedded Co-Browsing filter order
Key: com.unblu.review.server.core.player.urlfilter.order
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: black,white
com.unblu.review.server.core.player.urlfilter.order=black,whiteSettings for the url based filter for embedded co-browsing content: Order
Visitor session configuration
showEndedCallConversations
Key: com.unblu.visitorsession.showEndedCallConversations
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.visitorsession.showEndedConversations=true
# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitorsession.showEndedCallConversations=falseIf ended audio and video call conversations should be displayed in the visitors conversatoin overview.
Show ended conversations
Key: com.unblu.visitorsession.showEndedConversations
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitorsession.showEndedConversations=trueWhether or not ended conversations should be displayed in the visitors' conversation overview.
showEndedEmptyConversations
Key: com.unblu.visitorsession.showEndedEmptyConversations
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.visitorsession.showEndedConversations=true
# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitorsession.showEndedEmptyConversations=falseIf ended conversations that don’t have any (non system) chat messages should be displayed in the visitors conversatoin overview.
Display past PIN conversations
Key: com.unblu.visitorsession.showEndedPinConversations
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.visitorsession.showEndedConversations=true
# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitorsession.showEndedPinConversations=falseWhether or not ended PIN conversations should be displayed in the visitors' conversation overview.
Participation IP Logging
IP Logging
Key: com.unblu.cloud.server.core.ParticipationIPLogging.IPLogging
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(HASH|IP|IP_HASH|NONE)
# Default Value: HASH
com.unblu.cloud.server.core.ParticipationIPLogging.IPLogging=HASHChoose what to log with regards to the users' IP. HASH is a one-way, non-reversable encryption of the ip address which you may choose to log instead of ips for privacy reasons.
Generated password mail
Bcc for password emails
Key: com.unblu.core.server.core.mail.GeneratedPasswordMail.bccEmails
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.core.server.core.mail.GeneratedPasswordMail.bccEmails=[]Bcc address for generated password emails
Mail to reply password reset
Key: com.unblu.core.server.core.mail.GeneratedPasswordMail.replyToEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: [email protected]
com.unblu.co[email protected]unblu.comMail reply to address for password reset mail
Mail sender password reset
Key: com.unblu.core.server.core.mail.GeneratedPasswordMail.senderEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: [email protected]
com.unblu.c[email protected]unblu.comMail sender address for password reset mail
Password reset link mail
Bcc email address for pw reset links
Key: com.unblu.core.server.core.mail.PasswordResetLinkMail.bccEmails
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.core.server.core.mail.PasswordResetLinkMail.bccEmails=[]Bcc address for emails sent when generating a password reset link
Reply to email address for password link mail
Key: com.unblu.core.server.core.mail.PasswordResetLinkMail.replyToEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: [email protected]
com.unblu.co[email protected]unblu.comMail reply to address for password reset via link mail
Sender email address password reset via link
Key: com.unblu.core.server.core.mail.PasswordResetLinkMail.senderEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: [email protected]
com.unblu.c[email protected]unblu.comMail sender address for password reset mail via link
User mail service
send generated passwords via email
Key: com.unblu.core.server.core.mail.UserMailService.sendGeneratedPasswordsViaMail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.server.core.mail.UserMailService.sendGeneratedPasswordsViaMail=trueSends a generated password to the user via email if enabled
Default password policy
Password special digits policy
Key: com.unblu.password.policy.defaultpolicy.digitCharacterGroup
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: [0-9]
com.unblu.password.policy.defaultpolicy.digitCharacterGroup=[0-9]Acceptable special digits in a password
Password digits policy
Key: com.unblu.password.policy.defaultpolicy.digitsPolicy
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: REQUIRED
com.unblu.password.policy.defaultpolicy.digitsPolicy=REQUIREDPolicy regarding digits in the password
Password special letters policy
Key: com.unblu.password.policy.defaultpolicy.letterCharacterGroup
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: [a-z]
com.unblu.password.policy.defaultpolicy.letterCharacterGroup=[a-z]Acceptable special letters in a password
Password letters policy
Key: com.unblu.password.policy.defaultpolicy.lettersPolicy
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: ACCEPTED
com.unblu.password.policy.defaultpolicy.lettersPolicy=ACCEPTEDPolicy regarding letters in the password
Password lower case character policy
Key: com.unblu.password.policy.defaultpolicy.lowerCaseCharacterPolicy
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: REQUIRED
com.unblu.password.policy.defaultpolicy.lowerCaseCharacterPolicy=REQUIREDPolicy regarding lower case characters in the password
Password maximum length policy
Key: com.unblu.password.policy.defaultpolicy.maxLength
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 250
com.unblu.password.policy.defaultpolicy.maxLength=250The maximum length of a password (default: 250 characters)
Password minimum length policy
Key: com.unblu.password.policy.defaultpolicy.minLength
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 8
com.unblu.password.policy.defaultpolicy.minLength=8The minimum length of a password
Password acceptable special characters
Key: com.unblu.password.policy.defaultpolicy.specialCharacterGroup
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: [?!+\-_:;,\\.(){}\[\]|^~/\\&%*'"@#$£]
com.unblu.password.policy.defaultpolicy.specialCharacterGroup=[?!+\-_:;,\\.(){}\[\]|^~/\\&%*'"@#$£]Acceptable special characters in a password
Password special characters policy
Key: com.unblu.password.policy.defaultpolicy.specialCharacterPolicy
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: ACCEPTED
com.unblu.password.policy.defaultpolicy.specialCharacterPolicy=ACCEPTEDPolicy regarding special characters in the password
Password upper case policy
Key: com.unblu.password.policy.defaultpolicy.upperCaseCharacterPolicy
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: REQUIRED
com.unblu.password.policy.defaultpolicy.upperCaseCharacterPolicy=REQUIREDPolicy regarding upper case characters in the password
DataSetupConfiguration
createSuperAdmin
Key: com.unblu.storage.createSuperAdmin
Allowed Scopes: IMMUTABLE
# TYPE: BOOLEAN
# Default Value: false
com.unblu.storage.createSuperAdmin=falseShould a super admin user be generated
domains
Key: com.unblu.storage.domains
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.domains=nullStatic list of domains (separator = ,)
resetSuperAdmin
Key: com.unblu.storage.resetSuperAdmin
Allowed Scopes: IMMUTABLE
# TYPE: BOOLEAN
# Default Value: false
com.unblu.storage.resetSuperAdmin=falseShould the super admin user be resetted
superAdminPassword
Key: com.unblu.storage.superAdminPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.superAdminPassword=nullPassword for the admin user to be generated
LiveStorageConfiguration
adminDatasourceFactory
Key: com.unblu.storage.database.live.adminDatasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.live.adminDatasourceFactory=nullWhich datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI
adminDatasourceName
Key: com.unblu.storage.database.live.adminDatasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.adminDatasourceName=nullJNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified
adminJdbcProperties
Key: com.unblu.storage.database.live.adminJdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.live.adminJdbcProperties=nullJdbc Properties for admin connection
adminPassword
Key: com.unblu.storage.database.live.adminPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.adminPassword=nullDatabase admin password (for connection)
adminUser
Key: com.unblu.storage.database.live.adminUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.adminUser=nullDatabase admin user (for connection)
datasourceFactory
Key: com.unblu.storage.database.live.datasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.live.datasourceFactory=nullWhich datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI
datasourceName
Key: com.unblu.storage.database.live.datasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.datasourceName=nullJNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.
driver
Key: com.unblu.storage.database.live.driver
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.driver=nullJdbc Driver class (for main tables)
jdbcProperties
Key: com.unblu.storage.database.live.jdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.live.jdbcProperties=nullJdbc Properties (for main tables)
password
Key: com.unblu.storage.database.live.password
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.password=nullDatabase password (for connection) (for main tables)
platform
Key: com.unblu.storage.database.live.platform
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.platform=nullEclipseLink platform class (for main tables)
poolInitial
Key: com.unblu.storage.database.live.poolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.poolInitial=nullThis is the number of connections connected at startup (Default=1) (for main tables)
poolMax
Key: com.unblu.storage.database.live.poolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.poolMax=nullSpecifies the maximum number of connections in the pool (Default=32) (for main tables)
poolMinIdle
Key: com.unblu.storage.database.live.poolMinIdle
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.live.poolMinIdle=nullMinimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!
schema
Key: com.unblu.storage.database.live.schema
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.schema=nullDatabaseSchema (for main tables)
New assignment request notification email configuration
Assignment request email notifications enabled
Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.enabled
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.mail_notification.newAssignmentRequestNotification.enabled=falseSpecify whether new assignment request email notifications are enabled.
Recipient email addresses
Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.recipients
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.core.mail_notification.newAssignmentRequestNotification.recipients=[]List of email addresses to receive new assignment request email notifications.
Email notification delay
Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.timeOut
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 10000
com.unblu.core.mail_notification.newAssignmentRequestNotification.timeOut=10000The time in milliseconds that agents have to answer an assignment request before the email notification about a new pending request is sent out. If no agents are available to deal with the request, the email notification is sent immediately.
New assignment request notification email
BCC email addresses
Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.bccEmails
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.bccEmails=[]BCC email addresses for new assignment request notification emails
Reply-to email address
Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.replyToEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.replyToEmail=nullReply-to email address for new assignment request notification emails
Sender email address
Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.senderEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.senderEmail=nullSender email address for new assignment request notification emails
Mail push notification configuration
Enable push notification via email for incoming calls
Key: com.unblu.core.push_notification.mail.enableEmailIncomingCallPushNotification
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.push_notification.mail.enableEmailIncomingCallPushNotification=trueWhether incoming call email push notification is enabled or not
Enable push notification via email for new messages
Key: com.unblu.core.push_notification.mail.enableEmailNewMessagesPushNotification
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.push_notification.mail.enableEmailNewMessagesPushNotification=trueWhether new message email push notification is enabled or not.
Enable push notifications via email
Key: com.unblu.core.push_notification.mail.enableEmailPushNotification
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
Only visible if: com.unblu.core.push_notification.enablePushNotification=true
# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.push_notification.mail.enableEmailPushNotification=falseWhether email push notification is enabled or not.
Push Notification Configuration
Enable push notifications
Key: com.unblu.core.push_notification.enablePushNotification
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.push_notification.enablePushNotification=falseWhether push notification is enabled or not.
Push notification debounce Delay
Key: com.unblu.core.push_notification.pushNotificationDebounceDelay
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.core.push_notification.enablePushNotification=true
# TYPE: INTEGER
# Default Value: 1000
com.unblu.core.push_notification.pushNotificationDebounceDelay=1000The time waited before a notification is sent. This allows the new message to be marked as read. Per conversation only one notification for all messages sent during time interval will be triggered. Note: Each new message will delay the sending of the notification by the given interval.
Push notification debounce delay while active in conversation
Key: com.unblu.core.push_notification.pushNotificationDebounceDelayWhenInConversation
Allowed Scopes: GLOBAL, ACCOUNT
Only visible if: com.unblu.core.push_notification.enablePushNotification=true
# TYPE: INTEGER
# Default Value: 10000
com.unblu.core.push_notification.pushNotificationDebounceDelayWhenInConversation=10000The time waited before a notification is sent to allow the new message to be marked as read, when the person has an active connection to the conversation. Per conversation only one notification for all messages sent in this time interval will be sent. Note: Each new message will delay the sending of the notification by the given interval.
New messages mail notification
Set Bcc mail addresses for new message notifications
Key: com.unblu.core.push_notification.mail.messages.anonymous.bccEmails
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.core.push_notification.mail.messages.anonymous.bccEmails=[]Mail bcc addresses for new messages notification mails
Set "reply to" address for new message notification
Key: com.unblu.core.push_notification.mail.messages.anonymous.replyToEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.messages.anonymous.replyToEmail=nullMail "reply to" address for new message notification mails
Incoming call notification mail
Set Bcc mail address for incoming call notifications
Key: com.unblu.core.push_notification.mail.call.bccEmails
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.core.push_notification.mail.call.bccEmails=[]Mail bcc addresses for incoming call notification mails
Set "reply to" for incoming call email notifications
Key: com.unblu.core.push_notification.mail.call.replyToEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.call.replyToEmail=nullMail "reply to" address for incoming call notification mails
Set mail sender address for incoming call notifications
Key: com.unblu.core.push_notification.mail.call.senderEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.call.senderEmail=nullMail sender address for incoming call notification mails
New messages notification mail
Set Bcc mail addresses for new message notifications
Key: com.unblu.core.push_notification.mail.messages.authenticated.bccEmails
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: []
com.unblu.core.push_notification.mail.messages.authenticated.bccEmails=[]Mail bcc addresses for new messages notification mails
Set "reply to" email address for new message notifications
Key: com.unblu.core.push_notification.mail.messages.authenticated.replyToEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.messages.authenticated.replyToEmail=nullMail "reply to" address for new message notification mails
Set "sender email" address for new message notifications
Key: com.unblu.core.push_notification.mail.messages.authenticated.senderEmail
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.messages.authenticated.senderEmail=nullMail sender address for new message notification mails
BlobStoreFactory
nodeStoreExpirationTime
Key: com.unblu.server.storage.blob.nodeStoreExpirationTime
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: 7200
com.unblu.server.storage.blob.nodeStoreExpirationTime=7200Expiration time for blobs on the node blob store
MainStorageConfiguration
adminDatasourceFactory
Key: com.unblu.storage.database.main.adminDatasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.main.adminDatasourceFactory=nullWhich datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI
adminDatasourceName
Key: com.unblu.storage.database.main.adminDatasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.adminDatasourceName=nullJNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified
adminJdbcProperties
Key: com.unblu.storage.database.main.adminJdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.main.adminJdbcProperties=nullJdbc Properties for admin connection
adminPassword
Key: com.unblu.storage.database.main.adminPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.adminPassword=nullDatabase admin password (for connection)
adminUser
Key: com.unblu.storage.database.main.adminUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.adminUser=nullDatabase admin user (for connection)
datasourceFactory
Key: com.unblu.storage.database.main.datasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.main.datasourceFactory=nullWhich datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI
datasourceName
Key: com.unblu.storage.database.main.datasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.datasourceName=nullJNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.
driver
Key: com.unblu.storage.database.main.driver
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.driver=nullJdbc Driver class (for main tables)
jdbcProperties
Key: com.unblu.storage.database.main.jdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.main.jdbcProperties=nullJdbc Properties (for main tables)
password
Key: com.unblu.storage.database.main.password
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.password=nullDatabase password (for connection) (for main tables)
platform
Key: com.unblu.storage.database.main.platform
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.platform=nullEclipseLink platform class (for main tables)
poolInitial
Key: com.unblu.storage.database.main.poolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.poolInitial=nullThis is the number of connections connected at startup (Default=1) (for main tables)
poolMax
Key: com.unblu.storage.database.main.poolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.poolMax=nullSpecifies the maximum number of connection in the pool (Default=32) (for main tables)
poolMinIdle
Key: com.unblu.storage.database.main.poolMinIdle
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.main.poolMinIdle=nullMinimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!
readPoolInitial
Key: com.unblu.storage.database.main.readPoolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolInitial=nullThis is the number of readonly connections connected at startup (Default=1) (for main tables)
readPoolMax
Key: com.unblu.storage.database.main.readPoolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolMax=nullSpecifies the maximum number of readonyl connection in the pool (Default=32) (for main tables)
readPoolPassword
Key: com.unblu.storage.database.main.readPoolPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolPassword=nullDatabase password readonly user (for connection) (for main tables)
readPoolUrl
Key: com.unblu.storage.database.main.readPoolUrl
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolUrl=nullDatabase url if read and write is seperated (for main tables)
readPoolUser
Key: com.unblu.storage.database.main.readPoolUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolUser=nullDatabase readonly user (for connection) (for main tables)
schema
Key: com.unblu.storage.database.main.schema
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.schema=nullDatabaseSchema (for main tables)
MessengerStorageConfiguration
adminDatasourceFactory
Key: com.unblu.storage.database.umm.adminDatasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.umm.adminDatasourceFactory=nullWhich datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI
adminDatasourceName
Key: com.unblu.storage.database.umm.adminDatasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.adminDatasourceName=nullJNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified
adminJdbcProperties
Key: com.unblu.storage.database.umm.adminJdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.umm.adminJdbcProperties=nullJdbc Properties for admin connection
adminPassword
Key: com.unblu.storage.database.umm.adminPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.adminPassword=nullDatabase admin password (for connection)
adminUser
Key: com.unblu.storage.database.umm.adminUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.adminUser=nullDatabase admin user (for connection)
datasourceFactory
Key: com.unblu.storage.database.umm.datasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.umm.datasourceFactory=nullWhich datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI
datasourceName
Key: com.unblu.storage.database.umm.datasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.datasourceName=nullJNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.
driver
Key: com.unblu.storage.database.umm.driver
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.driver=nullJdbc Driver class (for messenger tables)
jdbcProperties
Key: com.unblu.storage.database.umm.jdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.umm.jdbcProperties=nullJdbc Properties (for messenger tables)
password
Key: com.unblu.storage.database.umm.password
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.password=nullDatabase password (for connection) (for messenger tables)
platform
Key: com.unblu.storage.database.umm.platform
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.platform=nullEclipseLink platform class (for messenger tables)
poolInitial
Key: com.unblu.storage.database.umm.poolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.poolInitial=nullThis is the number of connections connected at startup (Default=1) (for messenger tables)
poolMax
Key: com.unblu.storage.database.umm.poolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.poolMax=nullSpecifies the maximum number of connection in the pool (Default=32) (for messenger tables)
poolMinIdle
Key: com.unblu.storage.database.umm.poolMinIdle
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.umm.poolMinIdle=nullMinimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!
readPoolInitial
Key: com.unblu.storage.database.umm.readPoolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolInitial=nullThis is the number of readonly connections connected at startup (Default=1) (for messenger tables)
readPoolMax
Key: com.unblu.storage.database.umm.readPoolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolMax=nullSpecifies the maximum number of readonyl connection in the pool (Default=32) (for messenger tables)
readPoolPassword
Key: com.unblu.storage.database.umm.readPoolPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolPassword=nullDatabase password readonly user (for connection) (for messenger tables)
readPoolUrl
Key: com.unblu.storage.database.umm.readPoolUrl
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolUrl=nullDatabase url if read and write is seperated (for messenger tables)
readPoolUser
Key: com.unblu.storage.database.umm.readPoolUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolUser=nullDatabase readonly user (for connection) (for messenger tables)
schema
Key: com.unblu.storage.database.umm.schema
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.schema=nullDatabaseSchema (for messenger tables)
StatisticsStorageConfiguration
adminDatasourceFactory
Key: com.unblu.storage.database.stats.adminDatasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.stats.adminDatasourceFactory=nullWhich datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI
adminDatasourceName
Key: com.unblu.storage.database.stats.adminDatasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.adminDatasourceName=nullJNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified
adminJdbcProperties
Key: com.unblu.storage.database.stats.adminJdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.stats.adminJdbcProperties=nullJdbc Properties for admin connection
adminPassword
Key: com.unblu.storage.database.stats.adminPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.adminPassword=nullDatabase admin password (for connection)
adminUser
Key: com.unblu.storage.database.stats.adminUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.adminUser=nullDatabase admin user (for connection)
datasourceFactory
Key: com.unblu.storage.database.stats.datasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.stats.datasourceFactory=nullWhich datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI
datasourceName
Key: com.unblu.storage.database.stats.datasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.datasourceName=nullJNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.
driver
Key: com.unblu.storage.database.stats.driver
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.driver=nullJdbc Driver class (fro statistic tables)
jdbcProperties
Key: com.unblu.storage.database.stats.jdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.stats.jdbcProperties=nullJdbc Properties (fro statistic tables)
password
Key: com.unblu.storage.database.stats.password
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.password=nullDatabase password (for connection) (fro statistic tables)
platform
Key: com.unblu.storage.database.stats.platform
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.platform=nullEclipseLink platform class (fro statistic tables)
poolInitial
Key: com.unblu.storage.database.stats.poolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.poolInitial=nullThis is the number of connections connected at startup (Default=1) (for statistic tables)
poolMax
Key: com.unblu.storage.database.stats.poolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.poolMax=nullSpecifies the maximum number of connection in the pool (Default=32) (for statistic tables)
poolMinIdle
Key: com.unblu.storage.database.stats.poolMinIdle
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.stats.poolMinIdle=nullMinimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!
readPoolInitial
Key: com.unblu.storage.database.stats.readPoolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolInitial=nullThis is the number of readonly connections connected at startup (Default=1) (for statistic tables)
readPoolMax
Key: com.unblu.storage.database.stats.readPoolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolMax=nullSpecifies the maximum number of readonyl connection in the pool (Default=32) (for statistic tables)
readPoolPassword
Key: com.unblu.storage.database.stats.readPoolPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolPassword=nullDatabase password readonly user (for connection) (for statistic tables)
readPoolUrl
Key: com.unblu.storage.database.stats.readPoolUrl
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolUrl=nullDatabase url if read and write is seperated (for statistic tables)
readPoolUser
Key: com.unblu.storage.database.stats.readPoolUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolUser=nullDatabase readonly user (for connection) (for statistic tables)
schema
Key: com.unblu.storage.database.stats.schema
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.schema=nullDatabaseSchema (fro statistic tables)
sessionMigrationEnabled
Key: com.unblu.storage.database.stats.sessionMigrationEnabled
Allowed Scopes: IMMUTABLE
# TYPE: BOOLEAN
# Default Value: true
com.unblu.storage.database.stats.sessionMigrationEnabled=trueShould the v4-sessions be migrated to v6-conversations?
sessionMigrationNumberOfMonth
Key: com.unblu.storage.database.stats.sessionMigrationNumberOfMonth
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: 12
com.unblu.storage.database.stats.sessionMigrationNumberOfMonth=12How many months of the old v4 sessions should be migrated
WebhookStorageConfiguration
adminDatasourceFactory
Key: com.unblu.storage.database.weho.adminDatasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.weho.adminDatasourceFactory=nullWhich datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI
adminDatasourceName
Key: com.unblu.storage.database.weho.adminDatasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.adminDatasourceName=nullJNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified
adminJdbcProperties
Key: com.unblu.storage.database.weho.adminJdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.weho.adminJdbcProperties=nullJdbc Properties for admin connection
adminPassword
Key: com.unblu.storage.database.weho.adminPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.adminPassword=nullDatabase admin password (for connection)
adminUser
Key: com.unblu.storage.database.weho.adminUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.adminUser=nullDatabase admin user (for connection)
datasourceFactory
Key: com.unblu.storage.database.weho.datasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.weho.datasourceFactory=nullWhich datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI
datasourceName
Key: com.unblu.storage.database.weho.datasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.datasourceName=nullJNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.
driver
Key: com.unblu.storage.database.weho.driver
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.driver=nullJdbc Driver class (fro statistic tables)
jdbcProperties
Key: com.unblu.storage.database.weho.jdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.weho.jdbcProperties=nullJdbc Properties (fro statistic tables)
password
Key: com.unblu.storage.database.weho.password
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.password=nullDatabase password (for connection) (fro statistic tables)
platform
Key: com.unblu.storage.database.weho.platform
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.platform=nullEclipseLink platform class (fro statistic tables)
poolInitial
Key: com.unblu.storage.database.weho.poolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.poolInitial=nullThis is the number of connections connected at startup (Default=1) (for webhook tables)
poolMax
Key: com.unblu.storage.database.weho.poolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.poolMax=nullSpecifies the maximum number of connection in the pool (Default=32) (for webhook tables)
poolMinIdle
Key: com.unblu.storage.database.weho.poolMinIdle
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.weho.poolMinIdle=nullMinimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!
readPoolInitial
Key: com.unblu.storage.database.weho.readPoolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolInitial=nullThis is the number of readonly connections connected at startup (Default=1) (for webhook tables)
readPoolMax
Key: com.unblu.storage.database.weho.readPoolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolMax=nullSpecifies the maximum number of readonyl connection in the pool (Default=32) (for webhook tables)
readPoolPassword
Key: com.unblu.storage.database.weho.readPoolPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolPassword=nullDatabase password readonly user (for connection) (for webhook tables)
readPoolUrl
Key: com.unblu.storage.database.weho.readPoolUrl
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolUrl=nullDatabase url if read and write is seperated (for webhook tables)
readPoolUser
Key: com.unblu.storage.database.weho.readPoolUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolUser=nullDatabase readonly user (for connection) (for webhook tables)
schema
Key: com.unblu.storage.database.weho.schema
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.schema=nullDatabaseSchema (fro statistic tables)
StorageConfiguration
adminDatasourceFactory
Key: com.unblu.storage.database.adminDatasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.adminDatasourceFactory=nullWhich datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI
adminDatasourceName
Key: com.unblu.storage.database.adminDatasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.adminDatasourceName=nullJNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified
adminJdbcProperties
Key: com.unblu.storage.database.adminJdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.adminJdbcProperties=nullJdbc Properties for admin connection
adminPassword
Key: com.unblu.storage.database.adminPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.adminPassword=nullDatabase admin password (for connection)
adminUser
Key: com.unblu.storage.database.adminUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.adminUser=nullDatabase admin user (for connection)
datasourceFactory
Key: com.unblu.storage.database.datasourceFactory
Allowed Scopes: IMMUTABLE
# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: HIKARI
com.unblu.storage.database.datasourceFactory=HIKARIWhich datasource to use. Values: INTERNAL (eclipse-link): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI, HIKARI: (default) Hikari connection-pool(see https://github.com/brettwooldridge/HikariCP)
datasourceName
Key: com.unblu.storage.database.datasourceName
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: jdbc/unblu
com.unblu.storage.database.datasourceName=jdbc/unbluJNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.
dbSetupEnabled
Key: com.unblu.storage.database.dbSetupEnabled
Allowed Scopes: IMMUTABLE
# TYPE: BOOLEAN
# Default Value: true
com.unblu.storage.database.dbSetupEnabled=trueShould the database setup procedure run or not (at server-startup) ATTENTION: The DB must be on the same state (version) then the unblu-server!
driver
Key: com.unblu.storage.database.driver
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: org.h2.Driver
com.unblu.storage.database.driver=org.h2.DriverJdbc Driver class
jdbcProperties
Key: com.unblu.storage.database.jdbcProperties
Allowed Scopes: IMMUTABLE
# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.jdbcProperties=nullJdbc Properties
liquibaseSchema
Key: com.unblu.storage.database.liquibaseSchema
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.liquibaseSchema=nullDatabase schema for Liquibase tables
password
Key: com.unblu.storage.database.password
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: secret
com.unblu.storage.database.password=secretDatabase password (for connection)
platform
Key: com.unblu.storage.database.platform
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: Auto
com.unblu.storage.database.platform=AutoEclipseLink platform class
poolInitial
Key: com.unblu.storage.database.poolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.poolInitial=nullThis is the number of connections connected at startup (Default=1)
poolMax
Key: com.unblu.storage.database.poolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: 20
com.unblu.storage.database.poolMax=20Specifies the maximum number of connection in the pool
poolMinIdle
Key: com.unblu.storage.database.poolMinIdle
Allowed Scopes: IMMUTABLE
# TYPE: INTEGER
# Default Value: 20
com.unblu.storage.database.poolMinIdle=20Minimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!
readPoolInitial
Key: com.unblu.storage.database.readPoolInitial
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.readPoolInitial=nullThis is the number of readonly connections connected at startup (Default=1)
readPoolMax
Key: com.unblu.storage.database.readPoolMax
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.readPoolMax=nullSpecifies the maximum number of readonyl connection in the pool (Default=32))
readPoolPassword
Key: com.unblu.storage.database.readPoolPassword
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.readPoolPassword=nullDatabase password readonly user (for connection)
readPoolUrl
Key: com.unblu.storage.database.readPoolUrl
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.readPoolUrl=nullDatabase url if read and write is seperated
readPoolUser
Key: com.unblu.storage.database.readPoolUser
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: null
com.unblu.storage.database.readPoolUser=nullDatabase readonly user (for connection)
schema
Key: com.unblu.storage.database.schema
Allowed Scopes: IMMUTABLE
# TYPE: STRING
# Default Value: unblu
com.unblu.storage.database.schema=unbluDatabaseSchema
sharedPool
Key: com.unblu.storage.database.sharedPool
Allowed Scopes: IMMUTABLE
# TYPE: BOOLEAN
# Default Value: true
com.unblu.storage.database.sharedPool=trueUse a single, shared connection pool. Different user/password/host configuration for the different databases are not possible anymore!
ResourceHistory
Resource URI transformer settings
uriTransformPattern
Key: com.unblu.visual.resource.recorder.uriTransformPattern
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.visual.resource.recorder.uriTransformPattern=nullPattern for uri transformation
uriTransformReplacement
Key: com.unblu.visual.resource.recorder.uriTransformReplacement
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING
# Default Value: null
com.unblu.visual.resource.recorder.uriTransformReplacement=nullReplacement for uri transformation
Request flow for resources in embedded co-browsing (cloud)
Key: com.unblu.visual.resource.recorder.uriTransformTarget
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: ENUM(PROXY|UNBLU)
# Default Value: UNBLU
com.unblu.visual.resource.recorder.uriTransformTarget=UNBLUTarget of the uri transformation (UNBLU, PROXY) to determine how resources are being requested.
black
Key: com.unblu.visual.resource.recorder.urlvalidation.black
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: null
com.unblu.visual.resource.recorder.urlvalidation.black=nullPattern black/white list for url validation (block/allow urls)
SecurityProcessingConfig
dataUrlTransformationStrategy
Key: com.unblu.server.security.dataUrlTransformationStrategy
Allowed Scopes: GLOBAL
# TYPE: ENUM(ALLOW|BLOCK|SANITIZE)
# Default Value: ALLOW
com.unblu.server.security.dataUrlTransformationStrategy=ALLOWStragetgy for data urls.
eventTypeAttributeFilter
Key: com.unblu.server.security.eventTypeAttributeFilter
Allowed Scopes: GLOBAL
# TYPE: BOOLEAN
# Default Value: true
com.unblu.server.security.eventTypeAttributeFilter=trueWhether element attributes starting with on… should always be dropped
filterjavascripturls
Key: com.unblu.server.security.filterjavascripturls
Allowed Scopes: GLOBAL
# TYPE: BOOLEAN
# Default Value: true
com.unblu.server.security.filterjavascripturls=trueWhether or not java script urls should be filterd
invalidnodeAction
Key: com.unblu.server.security.invalidnodeAction
Allowed Scopes: GLOBAL
# TYPE: ENUM(ABORT_SESSION|DROP_NODE|REPLACE_NODE)
# Default Value: DROP_NODE
com.unblu.server.security.invalidnodeAction=DROP_NODEAction for invalid nodes
tagfilter
Key: com.unblu.server.security.tagfilter
Allowed Scopes: GLOBAL
# TYPE: BOOLEAN
# Default Value: true
com.unblu.server.security.tagfilter=trueWhether or not tags are filtered on the server
strategy
Key: com.unblu.server.security.tagfilter.strategy
Allowed Scopes: GLOBAL
# TYPE: STRING
# Default Value: blacklist
com.unblu.server.security.tagfilter.strategy=blacklistPossible values are 'blacklist' or 'whitelist'. Blacklist means; elements known as dangerous (script tag, on* attributes etc) are dealt with - unknown elements can pass. Whitelist means; only elements and attributes known are allowed through.
trustedCSSAllowUnknownFunctions
Key: com.unblu.server.security.trustedCSSAllowUnknownFunctions
Allowed Scopes: GLOBAL
# TYPE: BOOLEAN
# Default Value: false
com.unblu.server.security.trustedCSSAllowUnknownFunctions=falseWhether or not functions should be allowed inside css filters
trustedCSSAllowUnknownIEFilters
Key: com.unblu.server.security.trustedCSSAllowUnknownIEFilters
Allowed Scopes: GLOBAL
# TYPE: BOOLEAN
# Default Value: false
com.unblu.server.security.trustedCSSAllowUnknownIEFilters=falseWhether or not unknown css filters should be allowed
trustedCSSDataUrlTransformationStrategy
Key: com.unblu.server.security.trustedCSSDataUrlTransformationStrategy
Allowed Scopes: GLOBAL
# TYPE: ENUM(ALLOW|BLOCK|SANITIZE)
# Default Value: ALLOW
com.unblu.server.security.trustedCSSDataUrlTransformationStrategy=ALLOWStrategy for data urls inside trusted css filters
Resource CSS processor
Embedded Co-Browsing add charset
Key: com.unblu.server.css.addCharset
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: true
com.unblu.server.css.addCharset=trueWhether or not a charset entry should be added when generating css
Embedded Co-Browsing escabe non latin 1
Key: com.unblu.server.css.enableEscapeNonLatin1
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: true
com.unblu.server.css.enableEscapeNonLatin1=trueSpecifies whether to escape non-latin1 characters
Embedded Co-Browsing multiline output
Key: com.unblu.server.css.enableMultilineOutput
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: false
com.unblu.server.css.enableMultilineOutput=falseWhether or not css should be generated with multiple lines
Embedded Co-Browsing pretty print
Key: com.unblu.server.css.enablePrettyPrint
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: BOOLEAN
# Default Value: false
com.unblu.server.css.enablePrettyPrint=falseWhether or not css documents should be pretty printed
Safe CSS filters
Key: com.unblu.server.css.safeFilters
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: alpha,blur,brightness,contrast,drop-shadow,grayscale,hue-rotate,invert,opacity,saturate,sepia
com.unblu.server.css.safeFilters=alpha,blur,brightness,contrast,drop-shadow,grayscale,hue-rotate,invert,opacity,saturate,sepiaA list of css filter function names that are considered harmless (in particular non resource referencing) and will be passed on one to one from visitor to agent. Caution when changing this list: Any function style property in this list will pass the Unblu CSS parser without further tests. This is only safe, if the function has no parameters referring external resources. Change this list only with maximum care.
Safe CSS functions
Key: com.unblu.server.css.safeFunctions
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: STRING[]
# Default Value: stylistic,styleset,character-variant,swash,ornaments,annotation,linear-gradient,radial-gradient,repeating-linear-gradient,repeating-radial-gradient,inset,circle,ellipse,polygon,rect,cubic-bezier,steps,frames,matrix,translate,translateX,translateY,scale,scaleX,scaleY,rotate,skew,skewX,skewY,matrix3d,translate3d,translateZ,scale3d,scaleZ,rotate3d,rotateX,rotateY,rotateZ,perspective
com.unblu.server.css.safeFunctions=stylistic,styleset,character-variant,swash,ornaments,annotation,linear-gradient,radial-gradient,repeating-linear-gradient,repeating-radial-gradient,inset,circle,ellipse,polygon,rect,cubic-bezier,steps,frames,matrix,translate,translateX,translateY,scale,scaleX,scaleY,rotate,skew,skewX,skewY,matrix3d,translate3d,translateZ,scale3d,scaleZ,rotate3d,rotateX,rotateY,rotateZ,perspectiveA list of css value function names that are considered harmless (in particular non resource referencing) and will be passed on one to one from visitor to agent. Caution when changing this list: Any function style property in this list will pass the Unblu CSS parser without further tests. This is only safe, if the function has no parameters referring external resources. Change this list only with maximum care.
Conversation invitation configuration
Email timeout
Key: com.unblu.session.emailTimeout
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 86400000
com.unblu.session.emailTimeout=86400000Timeout for email invitations (in milliseconds)
Reservation timeout (ms)
Key: com.unblu.session.inboundConversationReservationTimeout
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 20000
com.unblu.session.inboundConversationReservationTimeout=20000Time in milliseconds how long inbound conversations are reserved for an agent before they are automatically requeued and reserved for another agent
linkTimeout
Key: com.unblu.session.linkTimeout
Allowed Scopes: GLOBAL, ACCOUNT
# TYPE: INTEGER
# Default Value: 86400000
com.unblu.session.linkTimeout=86400000timeout in millis for link invitations
Conversation template configuration
Conversation template ID list
Key: com.unblu.conversation.template.agentTemplateIds
Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER
# TYPE: ENTITY_REFERENCE[]
# Default Value: null
com.unblu.conversation.template.agentTemplateIds=nullList of Conversation template ID for agents. If no value is set for a specific engagement type, the default template for that engagement type will be used.
Conversation template ID for audio
Key: com.unblu.conversation.template.audioTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.license.account.featureAudioAndVideoChat is defined
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.audioTemplateId=Conversation template id for audio requests. If no value is set, the default template for this engagement type will be used.
Conversation template ID for chat
Key: com.unblu.conversation.template.chatTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.messenger.textChatEnabled=true
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.chatTemplateId=Conversation template id for chat requests. If no value is set, the default template for this engagement type will be used.
Conversation template ID for embedded CB
Key: com.unblu.conversation.template.domCapBrowserTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.license.account.featureEmbeddedCobrowsing is defined
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.domCapBrowserTemplateId=Conversation template id for embedded co-browsing requests. If no value is set, the default template for this engagement type will be used.
Conversation template ID for universal CB
Key: com.unblu.conversation.template.headlessBrowserTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.license.account.featureUniversalCobrowsing is defined
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.headlessBrowserTemplateId=Conversation template id for universal co-browser requests. If no value is set, the default template for this engagement type will be used.
Conversation template ID for mobile CB
Key: com.unblu.conversation.template.mobileCobrowsingTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.license.account.featureMobileSdkVisitor is defined
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.mobileCobrowsingTemplateId=Conversation template id for mobile co-browsing requests. If no value is set, the default template for this engagement type will be used.
Conversation template ID for offline chat
Key: com.unblu.conversation.template.offlineChatTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.messenger.textChatEnabled=true
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.offlineChatTemplateId=Conversation template id for offline chat requests. If no value is set, the default template for this engagement type will be used.
Conversation template id for screen sharing requests
Key: com.unblu.conversation.template.screenSharingTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.license.account.featureMobileSdkVisitor is defined
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.screenSharingTemplateId=Conversation template ID for video
Key: com.unblu.conversation.template.videoTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.license.account.featureAudioAndVideoChat is defined
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.videoTemplateId=Conversation template id for video requests. If no value is set, the default template for this engagement type will be used.
visitorCobrowsingTemplateId
Key: com.unblu.conversation.template.visitorCobrowsingTemplateId
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.license.account.featureMobileSdkVisitor is defined
# TYPE: ENTITY_REFERENCE
# Default Value:
com.unblu.conversation.template.visitorCobrowsingTemplateId=Conversation template id for visitor co-browsing requests. If no value is set, the default template for this engagement type will be used.
Messenger configuration
Enable start with audio calls
Key: com.unblu.cobrowsing.startWithAudioCallOptionEnabled
Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY
Only visible if: com.unblu.messenger.callEnabled=true
# TYPE: BOOLEAN
# Default Value: false
com.unblu.cobrowsing.startWithAudioCallOptionEnabled=falseWhether or not audio calls should be available as an option to start a session (entitlement)