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Documentation

Unblu 6 (latest)

User synchronization (LDAP) Tool

abortSyncOnNoUsersReturned

Key: com.unblu.addons.server.synctool.SyncTool.abortSyncOnNoUsersReturned

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: true
com.unblu.addons.server.synctool.SyncTool.abortSyncOnNoUsersReturned=true

If true the syncjob is aborted if no users have been returned from the source system.

accountId

Key: com.unblu.addons.server.synctool.SyncTool.accountId

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: wZvcAnbBSpOps9oteH-Oxw
com.unblu.addons.server.synctool.SyncTool.accountId=wZvcAnbBSpOps9oteH-Oxw

The unblu account id, default is UnbluEntityDefaults.DEFAULT_ACCOUNT_ID

multitenancySyncMode

Key: com.unblu.addons.server.synctool.SyncTool.multitenancySyncMode

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: false
com.unblu.addons.server.synctool.SyncTool.multitenancySyncMode=false

Whether the synctool should run in multitenancy mode

Delete non-LDAP users and teams

Key: com.unblu.addons.server.synctool.SyncTool.propagateDeletes

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: false
com.unblu.addons.server.synctool.SyncTool.propagateDeletes=false

Specifies whether teams and users that are not present in the LDAP source are deleted from the Unblu database

runAtCronExpressions

Key: com.unblu.addons.synctool.runAtCronExpressions

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.addons.synctool.runAtCronExpressions=[]

If set, array of cron-like expression such as [* */15 * ? * * syncall','5 * * ? * * * syncuser',…​] to run syncronization periodically. Please see http://www.quartz-scheduler.org/documentation/quartz-2.x/tutorials/crontrigger.html, additionally it supports the @reboot cron command for example '@reboot syncall'. If you do, in fact, sync both teams and users, use of syncall instead of separate syncuser and syncteam is required.

EntitySourceLDAP

adminRoleIdentifier

Key: com.unblu.addons.synctool.ldap.adminRoleIdentifier

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.adminRoleIdentifier=null

Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter

baseDN

Key: com.unblu.addons.synctool.ldap.baseDN

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.baseDN=null

base dn for all filters retrieval

connectionSecurity

Key: com.unblu.addons.synctool.ldap.connectionSecurity

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(LDAPS|NONE|STARTTLS)
# Default Value: NONE
com.unblu.addons.synctool.ldap.connectionSecurity=NONE

Connection security to use: one of 'NONE' for no encryption,'LDAPS' for SSL/TLS support or 'STARTTLS' for Start TLS

defaultRole

Key: com.unblu.addons.synctool.ldap.defaultRole

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(ADMIN|ANONYMOUS_USER|PARTNER|REGISTERED_USER|SUPERVISOR|SUPER_ADMIN|TECHNICAL_ADMIN|WEBUSER)
# Default Value: null
com.unblu.addons.synctool.ldap.defaultRole=null

Default role for unblu users that aren’t assigned a role explicitly. If not set users without a role will be ignored and not synced.

partnerRoleIdentifier

Key: com.unblu.addons.synctool.ldap.partnerRoleIdentifier

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.partnerRoleIdentifier=null

Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter (No longer used)

pathToTrustedCertsKeyStoreFile

Key: com.unblu.addons.synctool.ldap.pathToTrustedCertsKeyStoreFile

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.pathToTrustedCertsKeyStoreFile=null

If an encrypted LDAP connection is used, this path is used to load a key store file, which contains the trusted certificates

registeredUserRoleIdentifier

Key: com.unblu.addons.synctool.ldap.registeredUserRoleIdentifier

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.registeredUserRoleIdentifier=null

Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter

roleFilter

Key: com.unblu.addons.synctool.ldap.roleFilter

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.roleFilter=null

LDAP filter to retrieve all unblu roles (if they are a groupOfNames), must contain %role% as wildcard for all roleIdentifiers

roleFilterBaseDN

Key: com.unblu.addons.synctool.ldap.roleFilterBaseDN

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.roleFilterBaseDN=null

base dn for role retrieval. Uses non-user/non-team baseDN as default

roleMemberAttributeName

Key: com.unblu.addons.synctool.ldap.roleMemberAttributeName

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: member
com.unblu.addons.synctool.ldap.roleMemberAttributeName=member

The member attribute name for member listing in role groupOfNames.

roleSearchScope

Key: com.unblu.addons.synctool.ldap.roleSearchScope

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(OBJECT|ONELEVEL|SUBTREE)
# Default Value: SUBTREE
com.unblu.addons.synctool.ldap.roleSearchScope=SUBTREE

LDAP Search scope for the roleFilter based query. Possible values are OBJECT,ONELEVEL and SUBTREE

serverHostname

Key: com.unblu.addons.synctool.ldap.serverHostname

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.serverHostname=null

The ldap server hostname or ip

serverPassword

Key: com.unblu.addons.synctool.ldap.serverPassword

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.serverPassword=null

The authentication password for the serverUsername-user

serverPort

Key: com.unblu.addons.synctool.ldap.serverPort

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: null
com.unblu.addons.synctool.ldap.serverPort=null

The ldap server port. If not specified (null), the default LDAP port (389 without ecryption or 636 for LDAPS) is used

serverUsername

Key: com.unblu.addons.synctool.ldap.serverUsername

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.serverUsername=null

Server Username (usually similar to cn=Admin or cn=Directory Manager,…​

superadminRoleIdentifier

Key: com.unblu.addons.synctool.ldap.superadminRoleIdentifier

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.superadminRoleIdentifier=null

Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter

supervisorRoleIdentifier

Key: com.unblu.addons.synctool.ldap.supervisorRoleIdentifier

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.supervisorRoleIdentifier=null

Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter

teamFilter

Key: com.unblu.addons.synctool.ldap.teamFilter

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.teamFilter=null

LDAP filter to retrieve all unblu teams, may contain %team% or %role%

teamFilterBaseDN

Key: com.unblu.addons.synctool.ldap.teamFilterBaseDN

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.teamFilterBaseDN=null

base dn for team retrieval. Uses non-user/non-team baseDN as default

teamIdAttributeName

Key: com.unblu.addons.synctool.ldap.teamIdAttributeName

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.teamIdAttributeName=null

The team id attribute name

teamMatchOrderPrecedence

Key: com.unblu.addons.synctool.ldap.teamMatchOrderPrecedence

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: null
com.unblu.addons.synctool.ldap.teamMatchOrderPrecedence=null

A list of regular expressions in a specific order. If a user is assigned to multiple teams in the LDAP system, this list specifies the order in which his team is chosen. The list of teams from LDAP is matched against this list. Entries appearing earlier in the list will have precedence over entries appearing later or not at all.

teamMemberAttributeName

Key: com.unblu.addons.synctool.ldap.teamMemberAttributeName

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: member
com.unblu.addons.synctool.ldap.teamMemberAttributeName=member

The member attribute name for member listing in team groupOfNames.

teamSearchScope

Key: com.unblu.addons.synctool.ldap.teamSearchScope

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(OBJECT|ONELEVEL|SUBTREE)
# Default Value: SUBTREE
com.unblu.addons.synctool.ldap.teamSearchScope=SUBTREE

LDAP Search scope for the teamFilter based query. Possible values are OBJECT,ONELEVEL and SUBTREE

technicaladminRoleIdentifier

Key: com.unblu.addons.synctool.ldap.technicaladminRoleIdentifier

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.technicaladminRoleIdentifier=null

Identifier for an Unblu Role, either as a property on user or for %role% in the roleFilter

timeoutMS

Key: com.unblu.addons.synctool.ldap.timeoutMS

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 30000
com.unblu.addons.synctool.ldap.timeoutMS=30000

The timeout in milliseconds for ldap connections

trustManagerAlgorithm

Key: com.unblu.addons.synctool.ldap.trustManagerAlgorithm

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.trustManagerAlgorithm=null

Defines the algorithm which is used to read/use the trusted certifactes from the keystore file. If not specified, the default which is defined in the jvm property 'ssl.TrustManagerFactory.algorithm' is used. Normaly this is 'PKIX'. Other known type is 'SunX509'

trustedCertsKeyStorePassword

Key: com.unblu.addons.synctool.ldap.trustedCertsKeyStorePassword

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.trustedCertsKeyStorePassword=null

If an encrypted LDAP connection is used, this password is used to load a key store file, which contains the trusted certificates

trustedCertsKeyStoreType

Key: com.unblu.addons.synctool.ldap.trustedCertsKeyStoreType

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.trustedCertsKeyStoreType=null

Defines the type of the keystore file, which contains the trusted certificates. If not specified, the default which is stored in the jvm security.property file at 'keystore.type' is used. Normaly this is 'JKS'. All known types: 'JCEKS', 'JKS', 'DKS', 'PKCS11', 'PKCS12'

userEmailAttributeName

Key: com.unblu.addons.synctool.ldap.userEmailAttributeName

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userEmailAttributeName=null

The attribute name of the user entry/object that stores the email address of the user (optional)

userFilter

Key: com.unblu.addons.synctool.ldap.userFilter

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userFilter=null

LDAP filter to retrieve all unblu users, may contain %team%

userFilterBaseDN

Key: com.unblu.addons.synctool.ldap.userFilterBaseDN

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userFilterBaseDN=null

base dn for user retrieval. Uses non-user/non-team baseDN as default

userFirstNameAttributeName

Key: com.unblu.addons.synctool.ldap.userFirstNameAttributeName

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userFirstNameAttributeName=null

The attribute name of the user entry/object that stores the last name of the user (optional)

userIdAttributeName

Key: com.unblu.addons.synctool.ldap.userIdAttributeName

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userIdAttributeName=null

The user id attribute name

userLastNameAttributeName

Key: com.unblu.addons.synctool.ldap.userLastNameAttributeName

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userLastNameAttributeName=null

The attribute name of the user entry/object that stores the last name of the user (optional)

userNameAttributeName

Key: com.unblu.addons.synctool.ldap.userNameAttributeName

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.addons.synctool.ldap.userNameAttributeName=null

The user name attribute name

userSearchScope

Key: com.unblu.addons.synctool.ldap.userSearchScope

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(OBJECT|ONELEVEL|SUBTREE)
# Default Value: SUBTREE
com.unblu.addons.synctool.ldap.userSearchScope=SUBTREE

LDAP Search scope for the userFilter based query. Possible values are OBJECT,ONELEVEL and SUBTREE

Authenticator configuration

Authentication token TTL

Key: com.unblu.authenticator.authenticationTokenTTLInSeconds

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 120
com.unblu.authenticator.authenticationTokenTTLInSeconds=120

The time to live (TTL), in seconds, for authentication tokens

Reject user logins

Key: com.unblu.authenticator.rejectUserLogins

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: true
com.unblu.authenticator.rejectUserLogins=true

Whether normal user logins should be rejected or not if a password file for the superadmin exists.

CannedResponsesRoleGuard

cannedResponsesMinimalRole

Key: com.unblu.core.settings.cannedResponsesMinimalRole

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(ADMIN|ANONYMOUS_USER|PARTNER|REGISTERED_USER|SUPERVISOR|SUPER_ADMIN|TECHNICAL_ADMIN|WEBUSER)
# Default Value: REGISTERED_USER
com.unblu.core.settings.cannedResponsesMinimalRole=REGISTERED_USER

Minimal role for settings cannedResponses module

Account and global management left navigation bar style

Active navigation highlight UI setting

Key: com.unblu.config.nav.ui.activeHighlight

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.config.nav.ui.activeHighlight=${com.unblu.theme.color.primary500}

Highlight color for active links in the left navigation bar

Navigation hover background UI setting

Key: com.unblu.config.nav.ui.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral100}
com.unblu.config.nav.ui.backgroundHover=${com.unblu.theme.color.neutral100}

Background hover UI setting for the left navigation bar in account and global configuration interfaces

Navigation hover background active UI setting

Key: com.unblu.config.nav.ui.backgroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral100}
com.unblu.config.nav.ui.backgroundHoverActive=${com.unblu.theme.color.neutral100}

Background hover active UI setting for left navigation bar in account and global configuration interfaces

Navigation background normal UI setting

Key: com.unblu.config.nav.ui.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.config.nav.ui.backgroundNormal=${com.unblu.theme.color.backgroundLight}

Color of the navigation border when in the "normal" state

Navigation background normal active UI setting

Key: com.unblu.config.nav.ui.backgroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.config.nav.ui.backgroundNormalActive=${com.unblu.theme.color.backgroundLight}

Navigation background Press UI setting

Key: com.unblu.config.nav.ui.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral200}
com.unblu.config.nav.ui.backgroundPress=${com.unblu.theme.color.neutral200}

UI setting for the navigation background "press active"

Key: com.unblu.config.nav.ui.backgroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral200}
com.unblu.config.nav.ui.backgroundPressActive=${com.unblu.theme.color.neutral200}

Navigation background press active UI setting

Navigation border hover UI setting

Key: com.unblu.config.nav.ui.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderHover=transparent

Color of the navigation border when in the "hover" state

Navigation border hover active UI setting

Key: com.unblu.config.nav.ui.borderHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderHoverActive=transparent

Navigation border hover normal UI setting

Key: com.unblu.config.nav.ui.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderNormal=transparent

Navigation border hover normal active UI setting

Key: com.unblu.config.nav.ui.borderNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderNormalActive=transparent

Navigation border press UI setting

Key: com.unblu.config.nav.ui.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderPress=transparent

Navigation border press active UI setting

Key: com.unblu.config.nav.ui.borderPressActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.config.nav.ui.borderPressActive=transparent

Navigation border radius UI setting

Key: com.unblu.config.nav.ui.borderRadius

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 4
com.unblu.config.nav.ui.borderRadius=4

Navigation border width UI setting

Key: com.unblu.config.nav.ui.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 1
com.unblu.config.nav.ui.borderWidth=1

Navigation foreground hover UI setting

Key: com.unblu.config.nav.ui.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundHover=${com.unblu.theme.font.colorLinkDark}

Navigation foreground hover active UI setting

Key: com.unblu.config.nav.ui.foregroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundHoverActive=${com.unblu.theme.font.colorLinkDark}

Navigation foreground hover normal UI setting

Key: com.unblu.config.nav.ui.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundNormal=${com.unblu.theme.font.colorLinkDark}

Navigation foreground hover normal active UI setting

Key: com.unblu.config.nav.ui.foregroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundNormalActive=${com.unblu.theme.font.colorLinkDark}

Navigation foreground press UI setting

Key: com.unblu.config.nav.ui.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundPress=${com.unblu.theme.font.colorLinkDark}

Navigation foreground press active UI setting

Key: com.unblu.config.nav.ui.foregroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.config.nav.ui.foregroundPressActive=${com.unblu.theme.font.colorLinkDark}

UI setting for the navigation bar background

Key: com.unblu.config.nav.ui.navBarBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral050}
com.unblu.config.nav.ui.navBarBackground=${com.unblu.theme.color.neutral050}

UI setting for navigation bar background

Navigation section header font color

Key: com.unblu.config.nav.ui.sectionHeaderColor

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: BODY
com.unblu.config.nav.ui.sectionHeaderColor=BODY

Navigation section header font color UI setting

Section header font size

Key: com.unblu.config.nav.ui.sectionHeaderSize

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(HEADING1|HEADING2|HEADING3|PARAGRAPH|SMALL|TINY)
# Default Value: TINY
com.unblu.config.nav.ui.sectionHeaderSize=TINY

Navigation section header font size UI setting

Section header font weight

Key: com.unblu.config.nav.ui.sectionHeaderWeight

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(NORMAL|SEMIBOLD)
# Default Value: SEMIBOLD
com.unblu.config.nav.ui.sectionHeaderWeight=SEMIBOLD

Font weight of the navigation section header

Agent conversation UI configuration

Background color of the collaboration layer header bars

Key: com.unblu.agent.conversation.ui.collaborationLayerHeaderBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral050}
com.unblu.agent.conversation.ui.collaborationLayerHeaderBackgroundColor=${com.unblu.theme.color.neutral050}

Background color of the collaboration space

Key: com.unblu.agent.conversation.ui.collaborationSpaceBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: #525659
com.unblu.agent.conversation.ui.collaborationSpaceBackgroundColor=#525659

UI default width

Key: com.unblu.agent.conversation.ui.unbluUiDefaultWidth

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 360
com.unblu.agent.conversation.ui.unbluUiDefaultWidth=360

The default width of the Unblu individual UI

Agent desk conversation individual UI toggle button style

Agent desk conversation individual UI toggle button style: Background hover

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundNormal}
com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundHover=${com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundNormal}

Agent desk conversation individual UI toggle button style: Background normal

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundNormal=#ffffff

Agent desk conversation individual UI toggle button style: Background press

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray050}
com.unblu.agent.conversation.ui.individualui.togglebutton.backgroundPress=${com.unblu.theme.color.gray050}

Agent desk conversation individual UI toggle button style: Border hover

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.agent.conversation.ui.individualui.togglebutton.borderHover=${com.unblu.theme.color.gray200}

Agent desk conversation individual UI toggle button style: border normal

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.agent.conversation.ui.individualui.togglebutton.borderNormal=${com.unblu.theme.color.gray200}

Agent desk conversation individual UI toggle button style: Border normal

Agent desk conversation individual UI toggle button style: Border press

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.agent.conversation.ui.individualui.togglebutton.borderPress=${com.unblu.theme.color.gray200}

Agent desk conversation individual UI toggle button style: Border radius

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderRadius

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 32
com.unblu.agent.conversation.ui.individualui.togglebutton.borderRadius=32

Agent desk conversation individual UI toggle button style: Border width

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 1
com.unblu.agent.conversation.ui.individualui.togglebutton.borderWidth=1

Agent desk conversation individual UI toggle button style: Foreground hover

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundHover=${com.unblu.theme.font.colorLink}

Agent desk conversation individual UI toggle button style: Foreground normal

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundNormal=${com.unblu.theme.font.colorLinkDark}

Agent desk conversation individual UI toggle button style: Foreground press

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundHover},$lightness: -10%)
com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundPress=adjust-color(${com.unblu.agent.conversation.ui.individualui.togglebutton.foregroundHover},$lightness: -10%)

Notification badge color

Key: com.unblu.agent.conversation.ui.individualui.togglebutton.notificationBadgeColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor}
com.unblu.agent.conversation.ui.individualui.togglebutton.notificationBadgeColor=${com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor}

Background color of the unread message notification badge

Collaboration layer header maximize button style

Collaboration layer header maximize button style: Background hover

Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundHover}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundHover=${com.unblu.theme.button.flat.secondary.backgroundHover}

Collaboration layer header maximize button style: Background hover active

Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundHover}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundHoverActive=${com.unblu.theme.button.flat.secondary.backgroundHover}

Collaboration layer header maximize button style: Background normal

Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundNormal}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormal=${com.unblu.theme.button.flat.secondary.backgroundNormal}

Collaboration layer header maximize button style: Background normal active

Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundNormal}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundNormalActive=${com.unblu.theme.button.flat.secondary.backgroundNormal}

Collaboration layer header maximize button style: Background press

Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundPress}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundPress=${com.unblu.theme.button.flat.secondary.backgroundPress}

Collaboration layer header maximize button style: Background press active

Key: com.unblu.conversation.collabspace.layer.header.maximize.backgroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundPress}
com.unblu.conversation.collabspace.layer.header.maximize.backgroundPressActive=${com.unblu.theme.button.flat.secondary.backgroundPress}

Collaboration layer header maximize button style: Border hover

Key: com.unblu.conversation.collabspace.layer.header.maximize.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderHover=${com.unblu.theme.color.gray200}

Collaboration layer header maximize button style: Border hover active

Key: com.unblu.conversation.collabspace.layer.header.maximize.borderHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderHoverActive=${com.unblu.theme.color.gray200}

Collaboration layer header maximize button style: Border normal

Key: com.unblu.conversation.collabspace.layer.header.maximize.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderNormal=${com.unblu.theme.color.gray200}

Collaboration layer header maximize button style: Border normal active

Key: com.unblu.conversation.collabspace.layer.header.maximize.borderNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderNormalActive=${com.unblu.theme.color.gray200}

Collaboration layer header maximize button style: Border press

Key: com.unblu.conversation.collabspace.layer.header.maximize.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderPress=${com.unblu.theme.color.gray200}

Collaboration layer header maximize button style: Border press active

Key: com.unblu.conversation.collabspace.layer.header.maximize.borderPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.header.maximize.borderPressActive=${com.unblu.theme.color.gray200}

Collaboration layer header maximize button style: Border width

Key: com.unblu.conversation.collabspace.layer.header.maximize.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 0
com.unblu.conversation.collabspace.layer.header.maximize.borderWidth=0

Collaboration layer header maximize button style: Foreground hover

Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundHover}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundHover=${com.unblu.theme.button.flat.secondary.foregroundHover}

Collaboration layer header maximize button style: Foreground hover active

Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundHoverActive=${com.unblu.theme.font.colorLink}

Collaboration layer header maximize button style: Foreground normal

Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundNormal}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormal=${com.unblu.theme.button.flat.secondary.foregroundNormal}

Collaboration layer header maximize button style: Foreground normal active

Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundNormalActive=${com.unblu.theme.font.colorLink}

Collaboration layer header maximize button style: Foreground press

Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundPress}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundPress=${com.unblu.theme.button.flat.secondary.foregroundPress}

Collaboration layer header maximize button style: Foreground press active

Key: com.unblu.conversation.collabspace.layer.header.maximize.foregroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.header.maximize.foregroundPressActive=${com.unblu.theme.font.colorLink}

Inbox UI configuration

defaultSortOrder

Key: com.unblu.agent.inbox.ui.defaultSortOrder

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(ASC|DESC)
# Default Value: DESC
com.unblu.agent.inbox.ui.defaultSortOrder=DESC

Sets the default sort order of conversations in the inbox. They will be sorted by last message time.

Display two tabs in the agent inbox

Key: com.unblu.agent.inbox.ui.displayOwnAndSecondaryConversationsInTabs

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.agent.inbox.ui.displayOwnAndSecondaryConversationsInTabs=true

If enabled, the agent inbox is split into two tabs: One tab for conversations where the agent is the primary agent and one for conversations where they are the secondary agent.

Conversation UI configuration

Auto-close UI on conversation end

Key: com.unblu.conversation.ui.autoCloseOnConversationEnd

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(BY_ANYONE|BY_ME|NEVER)
# Default Value: BY_ME
com.unblu.conversation.ui.autoCloseOnConversationEnd=BY_ME

Specify when the conversation UI should close automatically at the end of a conversation. Possible values are NEVER (never close the UI automatically), BY ME (only my UI, if I ended the conversation), and BY ANYONE (close everyone’s UI, whoever ends the conversation).

Join conversation timeout

Key: com.unblu.conversation.ui.conversationJoinTimeout

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 20000
com.unblu.conversation.ui.conversationJoinTimeout=20000

Timeout the UI waits trying to join and display a conversation

Theme of Individual UI action bar

Key: com.unblu.conversation.ui.individualUiActionBarTheme

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(DARK|DARK_TRANSPARENT|LIGHT|LIGHT_TRANSPARENT|PRIMARY)
# Default Value: DARK
com.unblu.conversation.ui.individualUiActionBarTheme=DARK

The theme used for the action bar of the individual UI: LIGHT (color gray lightest), DARK (brand background color), PRIMARY (brand primary color), LIGHT_TRANSPARENT (transparent background with dark foreground), DARK_TRANSPARENT (transparent background with light foreground)

Conversation action bar configuration

Display mode for "change secondary agent visibility" action

Key: com.unblu.conversation.actionbar.ui.changeVisibilityActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.changeVisibilityActionDisplayMode=ALWAYS_IN_OVERFLOW

How to display the action "change secondary agent visibility" in the conversation action bar. The action will only be available if permission to change the visibility for secondary agents has been granted in the conversation configuration.

Display mode for "collapse individual UI" action

Key: com.unblu.conversation.actionbar.ui.collapseActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.collapseActionDisplayMode=ALWAYS_IN_OVERFLOW

Specify how the action "collapse individual UI" should be displayed in the conversation action bar

Context migration Co-Browsing action display mode

Key: com.unblu.conversation.actionbar.ui.contextMigrationCobrowsingActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.contextMigrationCobrowsingActionDisplayMode=HIDDEN

How the context migration co-browsing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers

Display mode for "download message log" action

Key: com.unblu.conversation.actionbar.ui.downloadMessageLogActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.downloadMessageLogActionDisplayMode=ALWAYS_IN_OVERFLOW

Specify how the action "download message log" should be displayed in the conversation action bar. The action will only be available if permission to download the message log has been granted for the participant in the conversation configuration.

downloadMessageLogActionFormat

Key: com.unblu.conversation.actionbar.ui.downloadMessageLogActionFormat

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(CSV|TXT)
# Default Value: CSV
com.unblu.conversation.actionbar.ui.downloadMessageLogActionFormat=CSV

What file format the exported message log should have.

Embedded Co-browsing action display mode

Key: com.unblu.conversation.actionbar.ui.embeddedCobrowsingActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.embeddedCobrowsingActionDisplayMode=HIDDEN

How the embedded co-browsing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers

Display mode for "end conversation" action

Key: com.unblu.conversation.actionbar.ui.endConversationActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.endConversationActionDisplayMode=ALWAYS_IN_OVERFLOW

Specify how the action "end conversation" should be displayed in the conversation action bar. The action will only be available if permission to end the conversation has been granted for the participant in the conversation configuration.

Display mode for "leave conversation" action

Key: com.unblu.conversation.actionbar.ui.leaveConversationActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.leaveConversationActionDisplayMode=ALWAYS_IN_OVERFLOW

Specify how the action "leave conversation" should be displayed in the conversation action bar. The action will only be available if permission to leave the conversation has been granted for the participant in the conversation configuration.

Display mode for "minimize/maximize individual UI" action

Key: com.unblu.conversation.actionbar.ui.minMaxActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.minMaxActionDisplayMode=ALWAYS_IN_OVERFLOW

Specify how the action "minimize/maximize the individual UI" should be displayed in the conversation action bar

Mobile Co-browsing action display mode

Key: com.unblu.conversation.actionbar.ui.mobileCoBrowsingActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.mobileCoBrowsingActionDisplayMode=HIDDEN

How the mobile co-browsing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers

Pop out action display mode

Key: com.unblu.conversation.actionbar.ui.popOutActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.popOutActionDisplayMode=HIDDEN

Specify how the "pop out" individual UI action should be displayed in the conversation action bar. The action will only be available in site integration implementations, and if the conversation’s "popoutEnabled" setting is "true".

Screen Sharing Action Display Mode

Key: com.unblu.conversation.actionbar.ui.screenSharingActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.screenSharingActionDisplayMode=HIDDEN

How the screen sharing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers

Show "back" button

Key: com.unblu.conversation.actionbar.ui.showBackButton

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS|NEVER|WHEN_ENDED)
# Default Value: ALWAYS
com.unblu.conversation.actionbar.ui.showBackButton=ALWAYS

Specify how the "back" button should be displayed in the conversation action bar, if at all. The setting NEVER should only be used after careful consideration, since it can leave visitors stuck in a conversation.

Display mode for "show all files" action

Key: com.unblu.conversation.actionbar.ui.showFilesActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: ALWAYS_IN_OVERFLOW
com.unblu.conversation.actionbar.ui.showFilesActionDisplayMode=ALWAYS_IN_OVERFLOW

How the action "show all files" should be displayed in the conversation action bar. The action will only be available if the permission required has been granted in the conversation configuration.

Universal action display mode

Key: com.unblu.conversation.actionbar.ui.universalActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: HIDDEN
com.unblu.conversation.actionbar.ui.universalActionDisplayMode=HIDDEN

How the universal co-browsing action should be displayed in the conversation action bar. Note: The action will only be displayed if the person also has the right to see & switch the layers

Display mode for "video call" action

Key: com.unblu.conversation.actionbar.ui.videoCallActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: SHOW_IF_POSSIBLE
com.unblu.conversation.actionbar.ui.videoCallActionDisplayMode=SHOW_IF_POSSIBLE

How the action "video call" should be displayed in the conversation action bar. The action will only be available if the call permissions required have been granted in the conversation configuration.

Display mode for "voice call" action

Key: com.unblu.conversation.actionbar.ui.voiceCallActionDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALWAYS_IN_OVERFLOW|ALWAYS_SHOW|HIDDEN|SHOW_IF_POSSIBLE)
# Default Value: SHOW_IF_POSSIBLE
com.unblu.conversation.actionbar.ui.voiceCallActionDisplayMode=SHOW_IF_POSSIBLE

How the action "voice call" should be displayed in the conversation action bar. The action will only be available if the call permissions required have been granted in the conversation configuration.

Call UI configuration

Border radius call button

Key: com.unblu.conversation.call.borderRadiusCallButton

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 100
com.unblu.conversation.call.borderRadiusCallButton=100

Border radius for all buttons in the call UI.

Color for "accept call" button

Key: com.unblu.conversation.call.colorCallAcceptButton

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightSuccess}
com.unblu.conversation.call.colorCallAcceptButton=${com.unblu.theme.color.highlightSuccess}

Color used for the "accept call" button

Background color of the call UI.

Key: com.unblu.conversation.call.colorCallBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundInverse}
com.unblu.conversation.call.colorCallBackground=${com.unblu.theme.color.backgroundInverse}

Call decline button color

Key: com.unblu.conversation.call.colorCallDeclineButton

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightError}
com.unblu.conversation.call.colorCallDeclineButton=${com.unblu.theme.color.highlightError}

Color used for the decline call button.

Background color call type icon

Key: com.unblu.conversation.call.colorCallTypeIconBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary400}
com.unblu.conversation.call.colorCallTypeIconBackground=${com.unblu.theme.color.secondary400}

Background color of the call type icon displayed on incoming and outgoing calls.

Color of the audio indicator in videos

Key: com.unblu.conversation.call.colorVideoAudioIndicator

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightSuccess}
com.unblu.conversation.call.colorVideoAudioIndicator=${com.unblu.theme.color.highlightSuccess}

Color of the audio indicator displayed in video streams

Background color of labels in videos

Key: com.unblu.conversation.call.colorVideoBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: rgba(0,0,0,0.2)
com.unblu.conversation.call.colorVideoBackground=rgba(0,0,0,0.2)

Background color for video elements. Only visible if the person isn’t sharing their camera.

Background color of labels in videos

Key: com.unblu.conversation.call.colorVideoLabelBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: rgba(0,0,0,0.6)
com.unblu.conversation.call.colorVideoLabelBackground=rgba(0,0,0,0.6)

Background color of labels displayed on top of video streams

Foreground color of labels in videos

Key: com.unblu.conversation.call.colorVideoLabelForeground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.call.colorVideoLabelForeground=${com.unblu.theme.font.colorTextInverted}

Foreground color of labels displayed on top of video streams

Minimized video height

Key: com.unblu.conversation.call.videoMinimizedHeight

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 120
com.unblu.conversation.call.videoMinimizedHeight=120

The height in pixels of a minimized video

Minimized video width

Key: com.unblu.conversation.call.videoMinimizedWidth

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 100
com.unblu.conversation.call.videoMinimizedWidth=100

The width in pixels of a minimized video

Video stream resolution

Key: com.unblu.conversation.call.videoResolution

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(RES_1280X720|RES_320X240|RES_640X480)
# Default Value: RES_640X480
com.unblu.conversation.call.videoResolution=RES_640X480

Defines the resolution that the video is streamed in.

Call action button style

Call button background hover action UI setting

Key: com.unblu.conversation.call.button.action.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.call.button.action.backgroundNormal}, $alpha: 0.05)
com.unblu.conversation.call.button.action.backgroundHover=adjust-color(${com.unblu.conversation.call.button.action.backgroundNormal}, $alpha: 0.05)

Conversation call button background normal UI setting

Key: com.unblu.conversation.call.button.action.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.05)
com.unblu.conversation.call.button.action.backgroundNormal=rgba(255,255,255,0.05)

Conversation call button background press UI setting

Key: com.unblu.conversation.call.button.action.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.call.button.action.backgroundHover}, $alpha: 0.05)
com.unblu.conversation.call.button.action.backgroundPress=adjust-color(${com.unblu.conversation.call.button.action.backgroundHover}, $alpha: 0.05)

Conversation call button border hover UI setting

Key: com.unblu.conversation.call.button.action.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.action.borderHover=transparent

Conversation call button border normal UI setting

Key: com.unblu.conversation.call.button.action.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.action.borderNormal=transparent

Conversation call button border press UI setting

Key: com.unblu.conversation.call.button.action.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.action.borderPress=transparent

Conversation call button border width UI setting

Key: com.unblu.conversation.call.button.action.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 1
com.unblu.conversation.call.button.action.borderWidth=1

Conversation call button foreground hover UI setting

Key: com.unblu.conversation.call.button.action.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.action.foregroundNormal}
com.unblu.conversation.call.button.action.foregroundHover=${com.unblu.conversation.call.button.action.foregroundNormal}

Foreground color of the conversation call button when in the "hover" state

Conversation call button foreground normal UI setting

Key: com.unblu.conversation.call.button.action.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.6)
com.unblu.conversation.call.button.action.foregroundNormal=rgba(255,255,255,0.6)

Call action button style: Foreground normal

Conversation call button foreground normal UI setting

Key: com.unblu.conversation.call.button.action.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.action.foregroundNormal}
com.unblu.conversation.call.button.action.foregroundPress=${com.unblu.conversation.call.button.action.foregroundNormal}

Conversation call button foreground press UI setting

Call toggle button style

Conversation call button toggle background hover UI setting

Key: com.unblu.conversation.call.button.toggle.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.05)
com.unblu.conversation.call.button.toggle.backgroundHover=rgba(255,255,255,0.05)

Conversation call button toggle background hover active UI setting

Key: com.unblu.conversation.call.button.toggle.backgroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.call.button.toggle.backgroundNormalActive}, $lightness:-10%)
com.unblu.conversation.call.button.toggle.backgroundHoverActive=adjust-color(${com.unblu.conversation.call.button.toggle.backgroundNormalActive}, $lightness:-10%)

Conversation call button toggle background normal UI setting

Key: com.unblu.conversation.call.button.toggle.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.toggle.backgroundNormal=transparent

Conversation call button toggle background normal active UI setting

Key: com.unblu.conversation.call.button.toggle.backgroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.2)
com.unblu.conversation.call.button.toggle.backgroundNormalActive=rgba(255,255,255,0.2)

Background color of the conversation call toggle button in the "normal active" state

Conversation call button toggle background press UI setting

Key: com.unblu.conversation.call.button.toggle.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.1)
com.unblu.conversation.call.button.toggle.backgroundPress=rgba(255,255,255,0.1)

Background color of the conversation call toggle button in the "press" state

Conversation call button toggle background press active UI setting

Key: com.unblu.conversation.call.button.toggle.backgroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.call.button.toggle.backgroundHoverActive}, $lightness:-10%)
com.unblu.conversation.call.button.toggle.backgroundPressActive=adjust-color(${com.unblu.conversation.call.button.toggle.backgroundHoverActive}, $lightness:-10%)

Call button border hover toggle UI setting

Key: com.unblu.conversation.call.button.toggle.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.toggle.borderNormal}
com.unblu.conversation.call.button.toggle.borderHover=${com.unblu.conversation.call.button.toggle.borderNormal}

Call button border hover active toggle UI setting

Key: com.unblu.conversation.call.button.toggle.borderHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.toggle.borderHoverActive=transparent

Call button border normal toggle UI setting

Key: com.unblu.conversation.call.button.toggle.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.5)
com.unblu.conversation.call.button.toggle.borderNormal=rgba(255,255,255,0.5)

Call button border normal active toggle UI setting

Key: com.unblu.conversation.call.button.toggle.borderNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.toggle.borderNormalActive=transparent

Call button border press toggle UI setting

Key: com.unblu.conversation.call.button.toggle.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.toggle.borderNormal}
com.unblu.conversation.call.button.toggle.borderPress=${com.unblu.conversation.call.button.toggle.borderNormal}

Call button border press active toggle UI setting

Key: com.unblu.conversation.call.button.toggle.borderPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.call.button.toggle.borderPressActive=transparent

Border width of the call toggle button

Key: com.unblu.conversation.call.button.toggle.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 1
com.unblu.conversation.call.button.toggle.borderWidth=1

Call button border width toggle UI setting

Call button foreground hover toggle UI setting

Key: com.unblu.conversation.call.button.toggle.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.toggle.foregroundNormal}
com.unblu.conversation.call.button.toggle.foregroundHover=${com.unblu.conversation.call.button.toggle.foregroundNormal}

Call button foreground hover active toggle UI setting

Key: com.unblu.conversation.call.button.toggle.foregroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.call.button.toggle.foregroundHoverActive=${com.unblu.theme.font.colorTextInverted}

Call button foreground normal toggle UI setting

Key: com.unblu.conversation.call.button.toggle.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: rgba(255,255,255,0.5)
com.unblu.conversation.call.button.toggle.foregroundNormal=rgba(255,255,255,0.5)

Call button foreground normal active toggle UI setting

Key: com.unblu.conversation.call.button.toggle.foregroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.call.button.toggle.foregroundNormalActive=${com.unblu.theme.font.colorTextInverted}

Call toggle button style: Foreground press

Key: com.unblu.conversation.call.button.toggle.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.call.button.toggle.foregroundNormal}
com.unblu.conversation.call.button.toggle.foregroundPress=${com.unblu.conversation.call.button.toggle.foregroundNormal}

Call toggle button style: Foreground press active

Key: com.unblu.conversation.call.button.toggle.foregroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.call.button.toggle.foregroundPressActive=${com.unblu.theme.font.colorTextInverted}

Collaboration space UI configuration

UI setting for the collaboration space button "active indicator"

Key: com.unblu.conversation.collabspace.colorLayerActiveIndicator

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightAnnouncement}
com.unblu.conversation.collabspace.colorLayerActiveIndicator=${com.unblu.theme.color.highlightAnnouncement}

Collaboration layer button active indicator color

Background color splash screen

Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.theme.color.gray050}, $alpha: -0.1)
com.unblu.conversation.collabspace.colorLayerLoadingSplashBackground=adjust-color(${com.unblu.theme.color.gray050}, $alpha: -0.1)

Background color used for the splash screen displayed when a collaboration layer is stared.

Splash screen text color

Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashForeground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: BODY
com.unblu.conversation.collabspace.colorLayerLoadingSplashForeground=BODY

Text color used for the splash screen displayed when a collaboration layer is started

Icon background color on splash screen

Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashIconBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightAnnouncement}
com.unblu.conversation.collabspace.colorLayerLoadingSplashIconBackground=${com.unblu.theme.color.highlightAnnouncement}

Icon background color used for the splash screen displayed when launching a collaboration layer

Splash screen icon color

Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashIconForeground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.conversation.collabspace.colorLayerLoadingSplashIconForeground=${com.unblu.theme.font.colorTextInverted}

Icon color used for the splash screen displayed when a collaboration layer is launched

Splash screen loader color

Key: com.unblu.conversation.collabspace.colorLayerLoadingSplashLoader

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral900}
com.unblu.conversation.collabspace.colorLayerLoadingSplashLoader=${com.unblu.theme.color.neutral900}

Loader color used for the splash screen displayed when a collaboration layer is started

Color of capturing frame

Key: com.unblu.conversation.collabspace.colorVisitorCapturingFrame

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightSuccess}
com.unblu.conversation.collabspace.colorVisitorCapturingFrame=${com.unblu.theme.color.highlightSuccess}

Color used for the frame indicating capturing, collaboration, and sharing. The default color used is "highlight success".

Minimum time to display splash screen

Key: com.unblu.conversation.collabspace.minLayerLoadingSplashDisplayTime

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 2000
com.unblu.conversation.collabspace.minLayerLoadingSplashDisplayTime=2000

Minimum time the layer loading splash screen should be displayed

Thickness of capturing frame

Key: com.unblu.conversation.collabspace.visitorCapturingFrameWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 3
com.unblu.conversation.collabspace.visitorCapturingFrameWidth=3

Thickness of the frame indicating capturing, collaboration, and sharing

Collaboration layer action button style

UI setting for the collaboration space layer action "background hover"

Key: com.unblu.conversation.collabspace.layer.action.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundHover}
com.unblu.conversation.collabspace.layer.action.backgroundHover=${com.unblu.theme.button.flat.secondary.backgroundHover}

Collaboration space layer action background hover active UI Setting

Key: com.unblu.conversation.collabspace.layer.action.backgroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.neutral700},$alpha: 0.32)
com.unblu.conversation.collabspace.layer.action.backgroundHoverActive=change-color(${com.unblu.theme.color.neutral700},$alpha: 0.32)

Background color of the collaboration space layer action when in the "hover" state

Background color of the collaboration space layer action when in the "normal" state

Key: com.unblu.conversation.collabspace.layer.action.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundNormal}
com.unblu.conversation.collabspace.layer.action.backgroundNormal=${com.unblu.theme.button.flat.secondary.backgroundNormal}

UI setting for the collaboration space layer action "background normal"

Collaboration space layer action background normal active UI Setting

Key: com.unblu.conversation.collabspace.layer.action.backgroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.neutral700},$alpha: 0.24)
com.unblu.conversation.collabspace.layer.action.backgroundNormalActive=change-color(${com.unblu.theme.color.neutral700},$alpha: 0.24)

UI setting for the collaboration space layer action "background press"

Key: com.unblu.conversation.collabspace.layer.action.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.backgroundPress}
com.unblu.conversation.collabspace.layer.action.backgroundPress=${com.unblu.theme.button.flat.secondary.backgroundPress}

UI setting for the collaboration space layer action "background press active"

Key: com.unblu.conversation.collabspace.layer.action.backgroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.neutral700},$alpha: 0.40)
com.unblu.conversation.collabspace.layer.action.backgroundPressActive=change-color(${com.unblu.theme.color.neutral700},$alpha: 0.40)

UI setting for the collaboration space layer action "border hover"

Key: com.unblu.conversation.collabspace.layer.action.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderHover}
com.unblu.conversation.collabspace.layer.action.borderHover=${com.unblu.theme.button.flat.secondary.borderHover}

Collaboration layer action button style: Border hover

UI setting for the collaboration space layer action "border hover active"

Key: com.unblu.conversation.collabspace.layer.action.borderHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderHover}
com.unblu.conversation.collabspace.layer.action.borderHoverActive=${com.unblu.theme.button.flat.secondary.borderHover}

Collaboration layer action button style: Border hover active

Collaboration space layer action border normal UI Setting

Key: com.unblu.conversation.collabspace.layer.action.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderNormal}
com.unblu.conversation.collabspace.layer.action.borderNormal=${com.unblu.theme.button.flat.secondary.borderNormal}

Collaboration layer action button style: Border normal

UI setting for the collaboration space layer action "border normal active"

Key: com.unblu.conversation.collabspace.layer.action.borderNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderNormal}
com.unblu.conversation.collabspace.layer.action.borderNormalActive=${com.unblu.theme.button.flat.secondary.borderNormal}

Collaboration layer action button style: Border normal active

UI setting for the collaboration space layer action "border press"

Key: com.unblu.conversation.collabspace.layer.action.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderPress}
com.unblu.conversation.collabspace.layer.action.borderPress=${com.unblu.theme.button.flat.secondary.borderPress}

Collaboration layer action button style: Border press

UI setting for the collaboration space action "border press active"

Key: com.unblu.conversation.collabspace.layer.action.borderPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.borderPress}
com.unblu.conversation.collabspace.layer.action.borderPressActive=${com.unblu.theme.button.flat.secondary.borderPress}

Collaboration layer action button style: Border press active

UI setting for the collaboration space action "border width"

Key: com.unblu.conversation.collabspace.layer.action.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 0
com.unblu.conversation.collabspace.layer.action.borderWidth=0

Collaboration layer action button style: Border width

UI setting for the collaboration space action "foreground hover"

Key: com.unblu.conversation.collabspace.layer.action.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundHover}
com.unblu.conversation.collabspace.layer.action.foregroundHover=${com.unblu.theme.button.flat.secondary.foregroundHover}

Collaboration layer action button style: Foreground hover

Collaboration space action foreground hover active UI setting

Key: com.unblu.conversation.collabspace.layer.action.foregroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundHover}
com.unblu.conversation.collabspace.layer.action.foregroundHoverActive=${com.unblu.theme.button.flat.secondary.foregroundHover}

Collaboration layer action button style: Foreground hover active

Collaboration space action foreground normal UI setting

Key: com.unblu.conversation.collabspace.layer.action.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundNormal}
com.unblu.conversation.collabspace.layer.action.foregroundNormal=${com.unblu.theme.button.flat.secondary.foregroundNormal}

Collaboration layer action button style: Foreground normal

Collaboration space action foreground normal active UI setting

Key: com.unblu.conversation.collabspace.layer.action.foregroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundNormal}
com.unblu.conversation.collabspace.layer.action.foregroundNormalActive=${com.unblu.theme.button.flat.secondary.foregroundNormal}

Collaboration layer action button style: Foreground normal active

UI setting for the collaboration space action "foreground press"

Key: com.unblu.conversation.collabspace.layer.action.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundPress}
com.unblu.conversation.collabspace.layer.action.foregroundPress=${com.unblu.theme.button.flat.secondary.foregroundPress}

Collaboration layer action button style: Foreground press

UI setting for the collaboration space action "foreground press active"

Key: com.unblu.conversation.collabspace.layer.action.foregroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundPress}
com.unblu.conversation.collabspace.layer.action.foregroundPressActive=${com.unblu.theme.button.flat.secondary.foregroundPress}

Collaboration layer action button style: Foreground press active

Collaboration layer button style

UI Setting for the collaboration space button "background hover"

Key: com.unblu.conversation.collabspace.layer.button.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.backgroundHover}
com.unblu.conversation.collabspace.layer.button.backgroundHover=${com.unblu.theme.button.secondary.backgroundHover}

Collaboration layer button style: Background hover

UI setting for the collaboration space button "background hover active"

Key: com.unblu.conversation.collabspace.layer.button.backgroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary050}
com.unblu.conversation.collabspace.layer.button.backgroundHoverActive=${com.unblu.theme.color.secondary050}

Collaboration layer button style: Background hover active

UI setting for the collaboration space button normal background

Key: com.unblu.conversation.collabspace.layer.button.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.backgroundNormal}
com.unblu.conversation.collabspace.layer.button.backgroundNormal=${com.unblu.theme.button.secondary.backgroundNormal}

Collaboration layer button style: Background normal

UI setting for the collaboration space button "background normal active"

Key: com.unblu.conversation.collabspace.layer.button.backgroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary050}
com.unblu.conversation.collabspace.layer.button.backgroundNormalActive=${com.unblu.theme.color.secondary050}

Collaboration layer button style: Background normal active

Collaboration layer button style: Background press

Key: com.unblu.conversation.collabspace.layer.button.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.backgroundPress}
com.unblu.conversation.collabspace.layer.button.backgroundPress=${com.unblu.theme.button.secondary.backgroundPress}

UI setting for the collaboration space layer button "background press"

Key: com.unblu.conversation.collabspace.layer.button.backgroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary050}
com.unblu.conversation.collabspace.layer.button.backgroundPressActive=${com.unblu.theme.color.secondary050}

Color used for the background of a button in a collaboration layer when the button is pressed

UI setting for the collaboration space layer button "border hover"

Key: com.unblu.conversation.collabspace.layer.button.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderHover=transparent

Collaboration layer button style: Border hover

Collaboration space layer button border hover active UI Setting

Key: com.unblu.conversation.collabspace.layer.button.borderHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderHoverActive=transparent

Collaboration layer button style: Border hover active

UI setting for the collaboration space layer button "border normal"

Key: com.unblu.conversation.collabspace.layer.button.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.conversation.collabspace.layer.button.borderNormal=${com.unblu.theme.color.gray200}

Collaboration layer button style: Border normal

Collaboration space layer button border normal active UI Setting

Key: com.unblu.conversation.collabspace.layer.button.borderNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderNormalActive=transparent

Collaboration layer button style: Border normal active

Collaboration space layer button border press UI Setting

Key: com.unblu.conversation.collabspace.layer.button.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderPress=transparent

Collaboration layer button style: Border press

Collaboration space layer button border press active UI Setting

Key: com.unblu.conversation.collabspace.layer.button.borderPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.collabspace.layer.button.borderPressActive=transparent

Collaboration layer button style: Border press active

Collaboration layer button style: Border width

Key: com.unblu.conversation.collabspace.layer.button.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 0
com.unblu.conversation.collabspace.layer.button.borderWidth=0

Collaboration layer button style: Foreground hover

Key: com.unblu.conversation.collabspace.layer.button.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.foregroundHover}
com.unblu.conversation.collabspace.layer.button.foregroundHover=${com.unblu.theme.button.secondary.foregroundHover}

Collaboration layer button style: Foreground active

Key: com.unblu.conversation.collabspace.layer.button.foregroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.button.foregroundHoverActive=${com.unblu.theme.font.colorLink}

Collaboration layer button style: Foreground hover active

Collaboration layer button style: Foreground normal

Key: com.unblu.conversation.collabspace.layer.button.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.foregroundNormal}
com.unblu.conversation.collabspace.layer.button.foregroundNormal=${com.unblu.theme.button.secondary.foregroundNormal}

Collaboration layer button style: Foreground normal active

Key: com.unblu.conversation.collabspace.layer.button.foregroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.collabspace.layer.button.foregroundNormalActive=${com.unblu.theme.font.colorLinkDark}

Collaboration layer button style: Foreground press

Key: com.unblu.conversation.collabspace.layer.button.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.secondary.foregroundPress}
com.unblu.conversation.collabspace.layer.button.foregroundPress=${com.unblu.theme.button.secondary.foregroundPress}

Collaboration layer button style: Foreground press active

Key: com.unblu.conversation.collabspace.layer.button.foregroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.conversation.collabspace.layer.button.foregroundPressActive=${com.unblu.theme.font.colorLink}

File UI Configuration

autoLoadImagePreviewMaxBytes

Key: com.unblu.conversation.file.autoLoadImagePreviewMaxBytes

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 2000000
com.unblu.conversation.file.autoLoadImagePreviewMaxBytes=2000000

Max size in bytes up to which image previews are loaded. All images greater than the specified size will not be displayed as preview.

Background color of the conversation files list UI

Key: com.unblu.conversation.file.fileListBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.conversation.file.fileListBackgroundColor=${com.unblu.theme.color.backgroundLight}

Background color of the conversation files list UI.

Messaging UI configuration

Message border radius

Key: com.unblu.conversation.messaging.ui.borderRadiusMsg

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.borderRadiusMsg=null

Message border radius for the corners of the message not pointing towards the avatar. The default value is that of the border radius component in the General UI configuration.

Message tip border radius

Key: com.unblu.conversation.messaging.ui.borderRadiusMsgTip

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 0
com.unblu.conversation.messaging.ui.borderRadiusMsgTip=0

Message border radius for the corner closest to the avatar.

Enable Markdown for chat message content

Key: com.unblu.conversation.messaging.ui.chatMessageAsMarkdownEnabled

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.conversation.messaging.ui.chatMessageAsMarkdownEnabled=false

Specify whether the chat message content may contain Markdown

Key: com.unblu.conversation.messaging.ui.chatMessageShowUrlAsLink

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.conversation.messaging.ui.chatMessageShowUrlAsLink=true

Specify whether to show URLs in chat messages as links

Background color of the messaging UI

Key: com.unblu.conversation.messaging.ui.colorChatBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.conversation.messaging.ui.colorChatBackground=${com.unblu.theme.color.backgroundMid}

Color message state ticks

Key: com.unblu.conversation.messaging.ui.colorMsgStateTick

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.conversation.messaging.ui.colorMsgStateTick=${com.unblu.theme.color.primary500}

Color used for the "delivered"/"read" ticks. The default color is the primary color.

Background color of my sent messages

Key: com.unblu.conversation.messaging.ui.colorMyMsgBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary050}
com.unblu.conversation.messaging.ui.colorMyMsgBackground=${com.unblu.theme.color.primary050}

Background color of messages sent by oneself. The default color is a light version of the primary color.

Border color my sent messages

Key: com.unblu.conversation.messaging.ui.colorMyMsgBorder

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.colorMyMsgBorder=transparent

Border color of messages sent by oneself. The default color is a light version of the primary color.

Background color for messages from others

Key: com.unblu.conversation.messaging.ui.colorOtherMsgBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.conversation.messaging.ui.colorOtherMsgBackground=${com.unblu.theme.color.backgroundLight}

Background color of messages from other participants. The default color is "gray lightest".

Border color messages from others

Key: com.unblu.conversation.messaging.ui.colorOtherMsgBorder

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray100}
com.unblu.conversation.messaging.ui.colorOtherMsgBorder=${com.unblu.theme.color.gray100}

Border color of messages from other participants. The default color is "gray light".

Background color of system messages

Key: com.unblu.conversation.messaging.ui.colorSystemMsgBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.colorSystemMsgBackground=transparent

Border color of system messages

Key: com.unblu.conversation.messaging.ui.colorSystemMsgBorder

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.colorSystemMsgBorder=transparent

Color used for the typing indicator dot animation

Key: com.unblu.conversation.messaging.ui.colorTypingIndicatorForeground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.conversation.messaging.ui.colorTypingIndicatorForeground=${com.unblu.theme.color.primary500}

Color used for the "typing indicator dot" animation

Avatar position on message group

Key: com.unblu.conversation.messaging.ui.groupAvatarPosition

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ALL|FIRST|LAST)
# Default Value: LAST
com.unblu.conversation.messaging.ui.groupAvatarPosition=LAST

Specify which message the avatar should be displayed on in a group of messages from the same participant

Group messages threshold

Key: com.unblu.conversation.messaging.ui.groupMessagesThreshold

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 120000
com.unblu.conversation.messaging.ui.groupMessagesThreshold=120000

Specify the threshold for grouping chat messages. All successive messages sent from the same sender within the given threshold are grouped together. The value is in milliseconds.

listMessageImageAlignment

Key: com.unblu.conversation.messaging.ui.listMessageImageAlignment

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(LEFT|RIGHT)
# Default Value: RIGHT
com.unblu.conversation.messaging.ui.listMessageImageAlignment=RIGHT

Defines on which side the images in list message are displayed.

messageInputBorderColor

Key: com.unblu.conversation.messaging.ui.messageInputBorderColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.messageInputBorderColor=transparent

Defines the non-focused border color of the chat input.

"Send message" trigger

Key: com.unblu.conversation.messaging.ui.messageInputSendBehavior

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ON_ENTER|ON_SHIFT_ENTER)
# Default Value: ON_ENTER
com.unblu.conversation.messaging.ui.messageInputSendBehavior=ON_ENTER

Define which keyboard input to send a message on. Possible values are ENTER and SHIFT+ENTER. The other key combination will create a new line in the message.

Minimum width for each multiple choice option button

Key: com.unblu.conversation.messaging.ui.multiChoiceButtonMinWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 48
com.unblu.conversation.messaging.ui.multiChoiceButtonMinWidth=48

The minimum width for each multiple choice option button

How many multiple choice option buttons are displayed before they are grouped into the 'more' button

Key: com.unblu.conversation.messaging.ui.multiChoiceMaxVisibleButtons

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 6
com.unblu.conversation.messaging.ui.multiChoiceMaxVisibleButtons=6

How many multiple choice option buttons are displayed before they are grouped into the 'more' button.

Number of initially displayed messages

Key: com.unblu.conversation.messaging.ui.numberInitiallyDisplayedMessages

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 100
com.unblu.conversation.messaging.ui.numberInitiallyDisplayedMessages=100

Defines the number of messages displayed in the message view when a conversation is opened. Additional messages will be displayed when the user scrolls to the top of the message list. The minimum value is 50.

Number of additional messages displayed when scrolling to the top

Key: com.unblu.conversation.messaging.ui.numberOfAdditionalMessagesDisplayedWhenScrolledToTop

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 50
com.unblu.conversation.messaging.ui.numberOfAdditionalMessagesDisplayedWhenScrolledToTop=50

Defines the number of additional messages displayed each time the user scrolls to the top of the message list. The minimum value is 10.

Text color for chat message input

Key: com.unblu.conversation.messaging.ui.textColorMessageInput

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.messaging.ui.textColorMessageInput=${com.unblu.theme.font.colorLinkDark}

The text color for chat message input

Message header text color

Key: com.unblu.conversation.messaging.ui.textColorMsgHeader

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.conversation.messaging.ui.textColorMsgHeader=${com.unblu.theme.font.colorTextBody}

The text color of message headers. The default color is "text color medium".

Text color body in my messages

Key: com.unblu.conversation.messaging.ui.textColorMyMsgBody

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.conversation.messaging.ui.textColorMyMsgBody=${com.unblu.theme.font.colorTextBody}

The text color of the body of messages sent by oneself. The default color is "text color dark".

Text color of body of messages from others

Key: com.unblu.conversation.messaging.ui.textColorOtherMsgBody

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.conversation.messaging.ui.textColorOtherMsgBody=${com.unblu.theme.font.colorTextBody}

The text color of the body of messages from other participants. The default color is "text color dark".

System message body text color

Key: com.unblu.conversation.messaging.ui.textColorSystemMsgBody

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.conversation.messaging.ui.textColorSystemMsgBody=${com.unblu.theme.font.colorTextBody}

The text color of the body of system messages. The default color is "text color dark".

Chat message input text size

Key: com.unblu.conversation.messaging.ui.textSizeMessageInput

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeMessageInput=null

The text size of chat message input. The default size is the same as "paragraph".

H1 heading size

Key: com.unblu.conversation.messaging.ui.textSizeMsgBodyH1

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 18
com.unblu.conversation.messaging.ui.textSizeMsgBodyH1=18

The text size of Markdown H1 headings in the message body

H2 heading size

Key: com.unblu.conversation.messaging.ui.textSizeMsgBodyH2

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 16
com.unblu.conversation.messaging.ui.textSizeMsgBodyH2=16

The text size of Markdown H2 headings in the message body

H3 heading size

Key: com.unblu.conversation.messaging.ui.textSizeMsgBodyH3

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeMsgBodyH3=null

The text size of Markdown H3 headings in the message body

Message header text size

Key: com.unblu.conversation.messaging.ui.textSizeMsgHeader

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeMsgHeader=null

The text size of message headers. The default size is "small".

My messages' text size

Key: com.unblu.conversation.messaging.ui.textSizeMyMsgBody

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeMyMsgBody=null

The text size of the body of messages sent by oneself. The default size is "paragraph".

Text size messages from others

Key: com.unblu.conversation.messaging.ui.textSizeOtherMsgBody

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeOtherMsgBody=null

Text size of message body from other participants. Default is text size paragraph.

Text size system message body

Key: com.unblu.conversation.messaging.ui.textSizeSystemMsgBody

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: null
com.unblu.conversation.messaging.ui.textSizeSystemMsgBody=null

Text size of system message body. Default is text size small.

QuickReplyUiConfig

backgroundHover

Key: com.unblu.conversation.messaging.ui.quickreply.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.conversation.messaging.ui.colorMyMsgBackground}
com.unblu.conversation.messaging.ui.quickreply.backgroundHover=${com.unblu.conversation.messaging.ui.colorMyMsgBackground}

backgroundNormal

Key: com.unblu.conversation.messaging.ui.quickreply.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.conversation.messaging.ui.quickreply.backgroundNormal=${com.unblu.theme.color.backgroundLight}

backgroundPress

Key: com.unblu.conversation.messaging.ui.quickreply.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.conversation.messaging.ui.quickreply.backgroundHover},$lightness: -8%)
com.unblu.conversation.messaging.ui.quickreply.backgroundPress=adjust-color(${com.unblu.conversation.messaging.ui.quickreply.backgroundHover},$lightness: -8%)

borderHover

Key: com.unblu.conversation.messaging.ui.quickreply.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.quickreply.borderHover=transparent

borderNormal

Key: com.unblu.conversation.messaging.ui.quickreply.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary200}
com.unblu.conversation.messaging.ui.quickreply.borderNormal=${com.unblu.theme.color.primary200}

borderPress

Key: com.unblu.conversation.messaging.ui.quickreply.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.conversation.messaging.ui.quickreply.borderPress=transparent

borderWidth

Key: com.unblu.conversation.messaging.ui.quickreply.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 1
com.unblu.conversation.messaging.ui.quickreply.borderWidth=1

foregroundHover

Key: com.unblu.conversation.messaging.ui.quickreply.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.messaging.ui.quickreply.foregroundHover=${com.unblu.theme.font.colorLinkDark}

foregroundNormal

Key: com.unblu.conversation.messaging.ui.quickreply.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.messaging.ui.quickreply.foregroundNormal=${com.unblu.theme.font.colorLinkDark}

foregroundPress

Key: com.unblu.conversation.messaging.ui.quickreply.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.conversation.messaging.ui.quickreply.foregroundPress=${com.unblu.theme.font.colorLinkDark}

overflowButtonStyle

Key: com.unblu.conversation.messaging.ui.quickreply.overflowButtonStyle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: FLAT_SECONDARY
com.unblu.conversation.messaging.ui.quickreply.overflowButtonStyle=FLAT_SECONDARY

Style used for the quick reply overflow button

ConversationTemplateService

allowStartChatInviteConversations

Key: com.unblu.core.client.core.service.conversationtemplate.ConversationTemplateService.allowStartChatInviteConversations

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.client.core.service.conversationtemplate.ConversationTemplateService.allowStartChatInviteConversations=false

Allows agents to start conversation with initial engagement type 'chat invite' from the new-conversation menu.

Redirect URL utility

Pattern for stable redirect URLs

Key: com.unblu.core.unblu.redirectUrl

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: http://webdev.unblu.com/${lang}/help
com.unblu.core.unblu.redirectUrl=http://webdev.unblu.com/${lang}/help

Desk configuration Service

Redirect URL for failed agent join

Key: com.unblu.core.client.desk.redirectUrlJoinFailed

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: http://www.unblu.com
com.unblu.core.client.desk.redirectUrlJoinFailed=http://www.unblu.com

Redirect URL for when an agent fails to join a conversation. The setting can be overridden by using the query parameter "redirectOnFailure".

Conversation history (text)

Limit

Key: com.unblu.conversationhistory.limit

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 100
com.unblu.conversationhistory.limit=100

The maximum number of records to be shown in the list.

Queue UI Configuration

Enable chat preview

Key: com.unblu.cobrowsing.chatQueuePreviewEnabled

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.cobrowsing.chatQueuePreviewEnabled=true

Displays the preview button in the chat queue

Queue item icon background color for incoming external messenger requests

Key: com.unblu.queue.ui.agentForwardingIconBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_SIMPLE
# Default Value: #ffc1cb
com.unblu.queue.ui.agentForwardingIconBackground=#ffc1cb

Queue item icon background color for incoming external messenger requests.

Queue item icon background color for incoming external messenger requests

Key: com.unblu.queue.ui.agentInvitationIconBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_SIMPLE
# Default Value: #fff0c2
com.unblu.queue.ui.agentInvitationIconBackground=#fff0c2

The background color of the queue item icon for incoming external messenger requests

Queue item icon background color for incoming audio call requests

Key: com.unblu.queue.ui.audioCallIconBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_SIMPLE
# Default Value: #c4f1b5
com.unblu.queue.ui.audioCallIconBackground=#c4f1b5

Queue item icon background color for incoming audio call requests.

Queue item icon background color for incoming chat requests

Key: com.unblu.queue.ui.chatIconBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_SIMPLE
# Default Value: #e9bde0
com.unblu.queue.ui.chatIconBackground=#e9bde0

Queue item icon background color for incoming chat requests.

Queue item icon background color for incoming co-browsing requests

Key: com.unblu.queue.ui.cobrowsingIconBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_SIMPLE
# Default Value: #fecfb9
com.unblu.queue.ui.cobrowsingIconBackground=#fecfb9

Background color of the queue item icon for incoming co-browsing requests

Waiting time threshold of when a non-accepted incoming conversation will turn to the error color

Key: com.unblu.queue.ui.dangerTimeThresholdSeconds

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 120
com.unblu.queue.ui.dangerTimeThresholdSeconds=120

Waiting time threshold of when a non-accepted incoming conversation will turn to the error color.

Default queue filter languages

Key: com.unblu.queue.ui.defaultFilterLocaleLanguages

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: STRING[]
# Default Value: null
com.unblu.queue.ui.defaultFilterLocaleLanguages=null

Languages to use as the default filter for the queue

Default named areas for queue filter

Key: com.unblu.queue.ui.defaultFilterNamedAreas

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: STRING[]
# Default Value: null
com.unblu.queue.ui.defaultFilterNamedAreas=null

Named areas to use as the default filter for the queue

Allow queue filter changes

Key: com.unblu.queue.ui.enableFilterChanges

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.queue.ui.enableFilterChanges=true

Specify whether it is possible to change the default queue filter in the UI

Queue item icon background color for incoming external messenger requests

Key: com.unblu.queue.ui.externalMessengerIconBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_SIMPLE
# Default Value: #dcdce0
com.unblu.queue.ui.externalMessengerIconBackground=#dcdce0

Background color of the queue item icon for incoming external messenger requests

"Reserved" label background color

Key: com.unblu.queue.ui.queueItemReservedLabelBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_SIMPLE
# Default Value: #9751b9
com.unblu.queue.ui.queueItemReservedLabelBackground=#9751b9

Background color for the "reserved" label of reserved queue items

Display an icon after a queue item’s waiting time when in a "danger" state

Key: com.unblu.queue.ui.showDangerTimeIcon

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.queue.ui.showDangerTimeIcon=true

Display icon when in "danger" state

Show queue items of sub-teams

Key: com.unblu.queue.ui.showSubTeamQueues

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: false
com.unblu.queue.ui.showSubTeamQueues=false

Specify whether supervisors should see the queues of their team’s sub-teams

Show icon in "warning" state

Key: com.unblu.queue.ui.showWarnTimeIcon

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: false
com.unblu.queue.ui.showWarnTimeIcon=false

Show icon behind a queue item’s waiting time when in "warning" state

Queue item icon background color for incoming video call requests

Key: com.unblu.queue.ui.videoCallIconBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_SIMPLE
# Default Value: #b9ddf2
com.unblu.queue.ui.videoCallIconBackground=#b9ddf2

Background color of the queue item for incoming video call requests

The waiting time in seconds until an incoming conversation that hasn’t been accepted will turn the "warning" color

Key: com.unblu.queue.ui.warningTimeThresholdSeconds

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 60
com.unblu.queue.ui.warningTimeThresholdSeconds=60

Time in seconds until a warning is displayed on incoming requests

Automatic Request Dispatching Configuration

Allow accepting inbound conversations directly with automatic dispatching

Key: com.unblu.queue.ui.autodispatching.allowAcceptFromQueueForAutoDispatchedQueueCategories

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: false
com.unblu.queue.ui.autodispatching.allowAcceptFromQueueForAutoDispatchedQueueCategories=false

Allow agents to accept inbound conversations directly from the queue, even if they have enabled automatic dispatching

Automatically dispatched queue categories

Key: com.unblu.queue.ui.autodispatching.autoDispatchedQueueCategories

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(INBOUND|PERSON|SUB_TEAM|TEAM)[]
# Default Value: INBOUND
com.unblu.queue.ui.autodispatching.autoDispatchedQueueCategories=INBOUND

Queue categories that automatic dispatching is enabled for. If more than one category has pending queue items, the dispatch order is determined by this configuration property.

Enable automatic request dispatching

Key: com.unblu.queue.ui.autodispatching.autoRequestDispatchingEnabled

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: false
com.unblu.queue.ui.autodispatching.autoRequestDispatchingEnabled=false

Next conversation push timeout (ms)

Key: com.unblu.queue.ui.autodispatching.nextConversationPushTimeoutAfterAccepting

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 2000
com.unblu.queue.ui.autodispatching.nextConversationPushTimeoutAfterAccepting=2000

Time in milliseconds before a new conversation is pushed to an agent after they have accepted an inbound conversation

Agent auto-unavailability service

Agent auto unavailable timeout

Key: com.unblu.core.agentavailability.agentUnavailableTimeout

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 300
com.unblu.core.agentavailability.agentUnavailableTimeout=300

Time, in seconds, waited before automatically setting an agent from available to unavailable; if he doesn’t answer pending chat requests. (use -1 to deactivate this feature)

"Agent automatically unavailable" countdown

Key: com.unblu.core.agentavailability.unavailableCountdown

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 30
com.unblu.core.agentavailability.unavailableCountdown=30

Time, in seconds, that the "agent unavailable" countdown dialog is displayed before setting the agent’s status to "unavailable". Set the property to -1 to set the agent’s status to "unavailable" immediately, without displaying the countdown dialog.

Main Desk

Show agent workspace

Key: com.unblu.core.client.desk.showAgentWorkspace

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.client.desk.showAgentWorkspace=false

Specify whether to automatically launch a new PIN-based conversation with embedded co-browsing when opening the Agent Desk

Reconnect Feeder

Maximum reconnect attempts

Key: com.unblu.core.client.player.reconnect.ReconnectFeeder.maxReconnectRetries

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 15
com.unblu.core.client.player.reconnect.ReconnectFeeder.maxReconnectRetries=15

Maximum number of reconnect attempts

Reconnect retry interval (ms)

Key: com.unblu.core.client.player.reconnect.ReconnectFeeder.maxReconnectRetryIntervalMilis

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 30000
com.unblu.core.client.player.reconnect.ReconnectFeeder.maxReconnectRetryIntervalMilis=30000

Maximum interval, in milliseconds, between reconnect attempts

Click feedback animation

"Click feedback" color

Key: com.unblu.core.client.player.ui.clickfeedback.ClickFeedbackAnimation.clickFeedbackColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.core.client.player.ui.clickfeedback.ClickFeedbackAnimation.clickFeedbackColor=${com.unblu.theme.color.primary500}

Co-browsing remote control "click feedback" color

Desktop box layout

Co-browsing initial layout mode

Key: com.unblu.core.client.player.ui.desktop.DesktopBoxLayout.initialLayoutMode

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(SHOW_ACTIVE_WINDOW|SHOW_ALL_WINDOWS)
# Default Value: SHOW_ACTIVE_WINDOW
com.unblu.core.client.player.ui.desktop.DesktopBoxLayout.initialLayoutMode=SHOW_ACTIVE_WINDOW

The initial layout mode of the desktop children used when a co-browsing session is started.

Desktop layout

Co-browsing initial zoom mode

Key: com.unblu.core.client.player.ui.desktop.DesktopLayout.initialZoomMode

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(ACTUAL_SIZE|ZOOM_TO_FIT)
# Default Value: ZOOM_TO_FIT
com.unblu.core.client.player.ui.desktop.DesktopLayout.initialZoomMode=ZOOM_TO_FIT

The initial zoom mode of the desktop content used when a co-browsing session is started.

Marker configuration

Mark mode color

Key: com.unblu.core.client.player.ui.marker.MarkerManager.markerColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.highlightSuccess}, $alpha:0.8)
com.unblu.core.client.player.ui.marker.MarkerManager.markerColor=change-color(${com.unblu.theme.color.highlightSuccess}, $alpha:0.8)

The color that the marking dot and rectangle should have. By default, this is the "highlight success" color.

Site integration configuration

Enable diagnostics UI

Key: com.unblu.core.client.si.main.SiteIntegrationConfiguration.showDiagUi

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.client.si.main.SiteIntegrationConfiguration.showDiagUi=false

Show the diagnostics button to switch between "smart snippet" mode and "escalated" mode

Single conversation desk configuration

Single Agent Desk redirect URL

Key: com.unblu.agent.singleconversation.desk.conversationEndedRedirectUrl

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: STRING
# Default Value: null
com.unblu.agent.singleconversation.desk.conversationEndedRedirectUrl=null

The URL that the agent single conversation desk is redirected to when a conversation is closed. This setting can be overridden by using the query parameter conversationEndedRedirectUrl in the URL when opening the single conversation desk.

Site integration UI configuration

autoCollapseIndividualUiWhenConversationCloses

Key: com.unblu.siteintegration.ui.autoCollapseIndividualUiWhenConversationCloses

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.siteintegration.ui.autoCollapseIndividualUiWhenConversationCloses=false

Automatically closes the individual UI when a conversation is closed.

Background color of collaboration layers when in a site embedded environment. This is only used for layers displayed on top of the visitor’s page.

Key: com.unblu.siteintegration.ui.collaborationSpaceBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: #525659
com.unblu.siteintegration.ui.collaborationSpaceBackgroundColor=#525659

Background color of collaboration layers when in a site embedded environment. This is only used for layers, which are displayed on top of the visitor page.

Launch button border radius

Key: com.unblu.siteintegration.ui.launcherButtonBorderRadius

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 100
com.unblu.siteintegration.ui.launcherButtonBorderRadius=100

Unblu UI launch button border radius. The default value draws a circle.

Launcher button border width

Key: com.unblu.siteintegration.ui.launcherButtonBorderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 0
com.unblu.siteintegration.ui.launcherButtonBorderWidth=0

Border width of the Unblu UI launcher button

Unblu UI launch button background color when hovered

Key: com.unblu.siteintegration.ui.launcherButtonColorBackgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary600}
com.unblu.siteintegration.ui.launcherButtonColorBackgroundHover=${com.unblu.theme.color.primary600}

Unblu UI launch button background color normal state

Key: com.unblu.siteintegration.ui.launcherButtonColorBackgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.siteintegration.ui.launcherButtonColorBackgroundNormal=${com.unblu.theme.color.primary500}

Unblu UI launch button background color when pressed

Key: com.unblu.siteintegration.ui.launcherButtonColorBackgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary700}
com.unblu.siteintegration.ui.launcherButtonColorBackgroundPress=${com.unblu.theme.color.primary700}

Border color of the Unblu UI launcher button in the "hover" state

Key: com.unblu.siteintegration.ui.launcherButtonColorBorderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.siteintegration.ui.launcherButtonColorBorderHover=transparent

Border color of the Unblu UI launcher button border color in the "hover" state

Launcher button border color, "normal" state

Key: com.unblu.siteintegration.ui.launcherButtonColorBorderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.siteintegration.ui.launcherButtonColorBorderNormal=transparent

Border color of the Unblu UI launcher button in its "normal" state

Launcher button border color, "pressed" state

Key: com.unblu.siteintegration.ui.launcherButtonColorBorderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.siteintegration.ui.launcherButtonColorBorderPress=transparent

Border color of the Unblu UI launcher button when pressed

Launcher button icon and text color, "hover" state

Key: com.unblu.siteintegration.ui.launcherButtonColorForegroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.siteintegration.ui.launcherButtonColorForegroundHover=${com.unblu.theme.font.colorTextInverted}

Icon and text color of the Unblu UI launcher button in the "hover" state

Launcher button icon and text color, "normal" state

Key: com.unblu.siteintegration.ui.launcherButtonColorForegroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.siteintegration.ui.launcherButtonColorForegroundNormal=${com.unblu.theme.font.colorTextInverted}

The icon and text color of the Unblu UI launcher button in the "normal" state

Launcher button icon and text color when pressed

Key: com.unblu.siteintegration.ui.launcherButtonColorForegroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.siteintegration.ui.launcherButtonColorForegroundPress=${com.unblu.theme.font.colorTextInverted}

The icon and text color of the Unblu UI launcher button when pressed

Launcher button display mode

Key: com.unblu.siteintegration.ui.launcherButtonDisplayMode

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ALWAYS|NEVER|WHEN_AGENT_AVAILABLE|WHEN_IN_CONVERSATION)
# Default Value: ALWAYS
com.unblu.siteintegration.ui.launcherButtonDisplayMode=ALWAYS

Specify when the Unblu launcher button should be displayed. When set to NEVER, the Unblu UI must be opened and closed via the Visitor JS API. Only set to NEVER with a corresponding API implementation.

Launcher button initial engagement icon

Key: com.unblu.siteintegration.ui.launcherButtonIcon

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BELL|CAMERA|CHAT|CO_BROWSE|HELP|NEW_CHAT|PHONE)
# Default Value: CHAT
com.unblu.siteintegration.ui.launcherButtonIcon=CHAT

Icon to use as the initial engagement icon on the launcher button

Launcher button icon size

Key: com.unblu.siteintegration.ui.launcherButtonIconSize

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 24
com.unblu.siteintegration.ui.launcherButtonIconSize=24

The size of the icon on the Unblu UI launcher button

Background color of launcher button notification badge

Key: com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral700}
com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorBackground=${com.unblu.theme.color.neutral700}

The background color of the Unblu UI launcher button’s notification badge

Text color of launcher button notification badge

Key: com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorForeground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.siteintegration.ui.launcherButtonNotificationBadgeColorForeground=#ffffff

Text color on the Unblu UI launcher button’s notification badge

Launcher button padding

Key: com.unblu.siteintegration.ui.launcherButtonPadding

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.launcherButtonPadding=16

Padding on the Unblu UI launcher button. Increasing the value will make the button bigger, decreasing it will make it smaller.

Launcher button style

Key: com.unblu.siteintegration.ui.launcherButtonStyle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ICON|ICON_AND_TEXT|TEXT)
# Default Value: ICON
com.unblu.siteintegration.ui.launcherButtonStyle=ICON

The visual style the Unblu UI launch button should have.

Launcher button text size

Key: com.unblu.siteintegration.ui.launcherButtonTextSize

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.launcherButtonTextSize=16

Text size for the Unblu UI launcher button

The border color of the Unblu individual UI.

Key: com.unblu.siteintegration.ui.unbluUiBorderColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.siteintegration.ui.unbluUiBorderColor=transparent

Unblu UI border radius

Key: com.unblu.siteintegration.ui.unbluUiBorderRadius

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 6
com.unblu.siteintegration.ui.unbluUiBorderRadius=6

The border radius of the Unblu individual UI.

Unblu UI border width

Key: com.unblu.siteintegration.ui.unbluUiBorderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 0
com.unblu.siteintegration.ui.unbluUiBorderWidth=0

The border width of the Unblu individual UI.

Unblu UI content spacing

Key: com.unblu.siteintegration.ui.unbluUiContentSpacing

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.unbluUiContentSpacing=16

The spacing in pixels between the individual UI and the launcher button.

Unblu UI default height

Key: com.unblu.siteintegration.ui.unbluUiDefaultHeight

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 600
com.unblu.siteintegration.ui.unbluUiDefaultHeight=600

The default height of the Unblu individual UI.

Unblu UI default width

Key: com.unblu.siteintegration.ui.unbluUiDefaultWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 360
com.unblu.siteintegration.ui.unbluUiDefaultWidth=360

The default width of the Unblu individual UI.

Individual UI horizontal margin (in pixels)

Key: com.unblu.siteintegration.ui.unbluUiHorizontalMargin

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 32
com.unblu.siteintegration.ui.unbluUiHorizontalMargin=32

The margin, in pixels, between the Individual UI and the website’s left or right edge, depending on the UI’s configured position

Maximized Individual UI horizontal margin (in pixels)

Key: com.unblu.siteintegration.ui.unbluUiHorizontalMarginMaximized

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.unbluUiHorizontalMarginMaximized=16

The margin, in pixels, between the maximized Individual UI and the website’s left or right edge, depending on the UI’s configured position

Unblu UI position

Key: com.unblu.siteintegration.ui.unbluUiPosition

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BOTTOM_LEFT|BOTTOM_RIGHT|TOP_LEFT|TOP_RIGHT)
# Default Value: BOTTOM_RIGHT
com.unblu.siteintegration.ui.unbluUiPosition=BOTTOM_RIGHT

The position of the Unblu UI on the website.

Individual UI vertical margin (in pixels)

Key: com.unblu.siteintegration.ui.unbluUiVerticalMargin

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 32
com.unblu.siteintegration.ui.unbluUiVerticalMargin=32

The margin, in pixels, between the Individual UI and the website’s top or bottom edge, depending on the UI’s configured position

Maximized individual UI vertical margin

Key: com.unblu.siteintegration.ui.unbluUiVerticalMarginMaximized

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 16
com.unblu.siteintegration.ui.unbluUiVerticalMarginMaximized=16

The margin, in pixels, between the maximized Individual UI and the website’s top or bottom edge, depending on the UI’s configured position

Agent desk left navigation bar style

Left navigation bar link active highlight color

Key: com.unblu.nav.ui.activeHighlight

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.nav.ui.activeHighlight=${com.unblu.theme.color.primary500}

Agent desk left navigation bar style: Background hover

Key: com.unblu.nav.ui.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral800}
com.unblu.nav.ui.backgroundHover=${com.unblu.theme.color.neutral800}

Agent desk left navigation bar style: Background hover active

Key: com.unblu.nav.ui.backgroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral800}
com.unblu.nav.ui.backgroundHoverActive=${com.unblu.theme.color.neutral800}

Agent desk left navigation bar style: Background normal

Key: com.unblu.nav.ui.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.backgroundNormal=transparent

Agent desk left navigation bar style: Background normal active

Key: com.unblu.nav.ui.backgroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.backgroundNormalActive=transparent

Agent desk left navigation bar style: Background press

Key: com.unblu.nav.ui.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral900}
com.unblu.nav.ui.backgroundPress=${com.unblu.theme.color.neutral900}

Agent desk left navigation bar style: Background press active

Key: com.unblu.nav.ui.backgroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral900}
com.unblu.nav.ui.backgroundPressActive=${com.unblu.theme.color.neutral900}

Agent desk left navigation bar style: Border hover

Key: com.unblu.nav.ui.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderHover=transparent

Agent desk left navigation bar style: Border hover active

Key: com.unblu.nav.ui.borderHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderHoverActive=transparent

Agent desk left navigation bar style: Border normal

Key: com.unblu.nav.ui.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderNormal=transparent

Agent desk left navigation bar style: Border normal active

Key: com.unblu.nav.ui.borderNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderNormalActive=transparent

Agent desk left navigation bar style: Border press

Key: com.unblu.nav.ui.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderPress=transparent

Agent desk left navigation bar style: Border press active

Key: com.unblu.nav.ui.borderPressActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.nav.ui.borderPressActive=transparent

Agent desk left navigation bar style: Border radius

Key: com.unblu.nav.ui.borderRadius

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 4
com.unblu.nav.ui.borderRadius=4

Agent desk left navigation bar style: Border width

Key: com.unblu.nav.ui.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: INTEGER
# Default Value: 1
com.unblu.nav.ui.borderWidth=1

Agent desk left navigation bar style: Foreground hover

Key: com.unblu.nav.ui.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInvertedMid}
com.unblu.nav.ui.foregroundHover=${com.unblu.theme.font.colorTextInvertedMid}

Agent desk left navigation bar style: Foreground hover active

Key: com.unblu.nav.ui.foregroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.nav.ui.foregroundHoverActive=${com.unblu.theme.font.colorTextInverted}

Agent desk left navigation bar style: Foreground normal

Key: com.unblu.nav.ui.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInvertedMid}
com.unblu.nav.ui.foregroundNormal=${com.unblu.theme.font.colorTextInvertedMid}

Agent desk left navigation bar style: Foreground normal active

Key: com.unblu.nav.ui.foregroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.nav.ui.foregroundNormalActive=${com.unblu.theme.font.colorTextInverted}

Agent desk left navigation bar style: Foreground press

Key: com.unblu.nav.ui.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInvertedMid}
com.unblu.nav.ui.foregroundPress=${com.unblu.theme.font.colorTextInvertedMid}

Agent desk left navigation bar style: Foreground press active

Key: com.unblu.nav.ui.foregroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.nav.ui.foregroundPressActive=${com.unblu.theme.font.colorTextInverted}

Left navigation bar background color

Key: com.unblu.nav.ui.navBarBackground

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral700}
com.unblu.nav.ui.navBarBackground=${com.unblu.theme.color.neutral700}

Left navigation bar section header font color

Key: com.unblu.nav.ui.sectionHeaderColor

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: INVERTED_MID
com.unblu.nav.ui.sectionHeaderColor=INVERTED_MID

Left navigation bar section header font size

Key: com.unblu.nav.ui.sectionHeaderSize

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(HEADING1|HEADING2|HEADING3|PARAGRAPH|SMALL|TINY)
# Default Value: TINY
com.unblu.nav.ui.sectionHeaderSize=TINY

Left navigation bar section header font weight

Key: com.unblu.nav.ui.sectionHeaderWeight

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(NORMAL|SEMIBOLD)
# Default Value: SEMIBOLD
com.unblu.nav.ui.sectionHeaderWeight=SEMIBOLD

Unblu list UI configuration

Background color of list control bar’s advanced panel

Key: com.unblu.theme.list.controlBarColorAdvancedPanelBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.theme.list.controlBarColorAdvancedPanelBackground=${com.unblu.theme.color.backgroundLight}

Background color of list control bar

Key: com.unblu.theme.list.controlBarColorBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.theme.list.controlBarColorBackground=${com.unblu.theme.color.backgroundLight}

Background color of clickable list items when hovered

Key: com.unblu.theme.list.listItemBackgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.theme.list.listItemBackgroundHover=${com.unblu.theme.color.backgroundMid}

Background color of clickable list items

Key: com.unblu.theme.list.listItemBackgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.theme.list.listItemBackgroundNormal=transparent

Background color of clickable list items when pressed

Key: com.unblu.theme.list.listItemBackgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray100}
com.unblu.theme.list.listItemBackgroundPress=${com.unblu.theme.color.gray100}

Color for list item dividers

Key: com.unblu.theme.list.listItemDividerColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.theme.list.listItemDividerColor=${com.unblu.theme.color.border}

Color used for list item dividers

Default overflow behavior

Key: com.unblu.theme.list.listItemValueOverflow

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(CLIP|ELLIPSIS|INHERIT|INITIAL)
# Default Value: ELLIPSIS
com.unblu.theme.list.listItemValueOverflow=ELLIPSIS

Default overflow behavior if a value in the list is too long to be fully displayed

Font used for primary list item values

Key: com.unblu.theme.list.listItemValuePrimaryFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: LINK_DARK
com.unblu.theme.list.listItemValuePrimaryFont=LINK_DARK

Font used for secondary list item values

Key: com.unblu.theme.list.listItemValueSecondaryFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.theme.list.listItemValueSecondaryFont=BODY

Info toast UI configuration

Alert toast background color

Key: com.unblu.infotoast.ui.colorAnnouncementToastBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightAnnouncement},$lightness: 90%)
com.unblu.infotoast.ui.colorAnnouncementToastBackground=scale-color(${com.unblu.theme.color.highlightAnnouncement},$lightness: 90%)

Announcement toast background color

Alert toast border color

Key: com.unblu.infotoast.ui.colorAnnouncementToastBorder

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightAnnouncement},$lightness: 50%)
com.unblu.infotoast.ui.colorAnnouncementToastBorder=scale-color(${com.unblu.theme.color.highlightAnnouncement},$lightness: 50%)

Announcement toast border color

Alert toast text color

Key: com.unblu.infotoast.ui.colorAnnouncementToastForeground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextAnnouncement}
com.unblu.infotoast.ui.colorAnnouncementToastForeground=${com.unblu.theme.font.colorTextAnnouncement}

Announcement toast text color

Announcement toast icon color

Key: com.unblu.infotoast.ui.colorAnnouncementToastIcon

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightAnnouncement}
com.unblu.infotoast.ui.colorAnnouncementToastIcon=${com.unblu.theme.color.highlightAnnouncement}

Error toast background color.

Key: com.unblu.infotoast.ui.colorErrorToastBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightError},$lightness: 90%)
com.unblu.infotoast.ui.colorErrorToastBackground=scale-color(${com.unblu.theme.color.highlightError},$lightness: 90%)

Error toast border color

Key: com.unblu.infotoast.ui.colorErrorToastBorder

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightError},$lightness: 50%)
com.unblu.infotoast.ui.colorErrorToastBorder=scale-color(${com.unblu.theme.color.highlightError},$lightness: 50%)

Error toast text color

Key: com.unblu.infotoast.ui.colorErrorToastForeground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextError}
com.unblu.infotoast.ui.colorErrorToastForeground=${com.unblu.theme.font.colorTextError}

Error toast icon color

Key: com.unblu.infotoast.ui.colorErrorToastIcon

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightError}
com.unblu.infotoast.ui.colorErrorToastIcon=${com.unblu.theme.color.highlightError}

Error toast icon color.

Neutral toast background color

Key: com.unblu.infotoast.ui.colorNeutralToastBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.infotoast.ui.colorNeutralToastBackground=${com.unblu.theme.color.backgroundMid}

Neutral toast border color

Key: com.unblu.infotoast.ui.colorNeutralToastBorder

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.infotoast.ui.colorNeutralToastBorder=${com.unblu.theme.color.border}

Neutral toast text color

Key: com.unblu.infotoast.ui.colorNeutralToastForeground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.infotoast.ui.colorNeutralToastForeground=${com.unblu.theme.font.colorTextBody}

Neutral toast icon color

Key: com.unblu.infotoast.ui.colorNeutralToastIcon

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextBody}
com.unblu.infotoast.ui.colorNeutralToastIcon=${com.unblu.theme.font.colorTextBody}

Success toast background color

Key: com.unblu.infotoast.ui.colorSuccessToastBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightSuccess},$lightness: 90%)
com.unblu.infotoast.ui.colorSuccessToastBackground=scale-color(${com.unblu.theme.color.highlightSuccess},$lightness: 90%)

Success toast border color

Key: com.unblu.infotoast.ui.colorSuccessToastBorder

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightSuccess},$lightness: 50%)
com.unblu.infotoast.ui.colorSuccessToastBorder=scale-color(${com.unblu.theme.color.highlightSuccess},$lightness: 50%)

Success toast text color

Key: com.unblu.infotoast.ui.colorSuccessToastForeground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextSuccess}
com.unblu.infotoast.ui.colorSuccessToastForeground=${com.unblu.theme.font.colorTextSuccess}

Success toast icon color

Key: com.unblu.infotoast.ui.colorSuccessToastIcon

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightSuccess}
com.unblu.infotoast.ui.colorSuccessToastIcon=${com.unblu.theme.color.highlightSuccess}

Warning toast background color

Key: com.unblu.infotoast.ui.colorWarningToastBackground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightWarning},$lightness: 90%)
com.unblu.infotoast.ui.colorWarningToastBackground=scale-color(${com.unblu.theme.color.highlightWarning},$lightness: 90%)

Warning toast border color

Key: com.unblu.infotoast.ui.colorWarningToastBorder

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: scale-color(${com.unblu.theme.color.highlightWarning},$lightness: 50%)
com.unblu.infotoast.ui.colorWarningToastBorder=scale-color(${com.unblu.theme.color.highlightWarning},$lightness: 50%)

Warning toast text color

Key: com.unblu.infotoast.ui.colorWarningToastForeground

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextWarn}
com.unblu.infotoast.ui.colorWarningToastForeground=${com.unblu.theme.font.colorTextWarn}

Warning toast icon color

Key: com.unblu.infotoast.ui.colorWarningToastIcon

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.highlightWarning}
com.unblu.infotoast.ui.colorWarningToastIcon=${com.unblu.theme.color.highlightWarning}

Conversation (top) bar button style

Conversation (top) bar button style: Background hover

Key: com.unblu.tab.ui.button.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray050}
com.unblu.tab.ui.button.backgroundHover=${com.unblu.theme.color.gray050}

Conversation (top) bar button style: Background normal

Key: com.unblu.tab.ui.button.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.tab.ui.button.backgroundNormal=#ffffff

Conversation (top) bar button style: background press

Key: com.unblu.tab.ui.button.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray100}
com.unblu.tab.ui.button.backgroundPress=${com.unblu.theme.color.gray100}

Conversation (top) bar button style: Border hover

Key: com.unblu.tab.ui.button.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.tab.ui.button.borderHover=${com.unblu.theme.color.border}

Conversation (top) bar button style: Border normal

Key: com.unblu.tab.ui.button.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.tab.ui.button.borderNormal=${com.unblu.theme.color.border}

Conversation (top) bar button style: Border press

Key: com.unblu.tab.ui.button.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.border}
com.unblu.tab.ui.button.borderPress=${com.unblu.theme.color.border}

Conversation (top) bar button style: Foreground hover

Key: com.unblu.tab.ui.button.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.tab.ui.button.foregroundHover=${com.unblu.theme.font.colorLink}

Conversation (top) bar button style: Foreground normal

Key: com.unblu.tab.ui.button.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.tab.ui.button.foregroundNormal=${com.unblu.theme.font.colorLinkDark}

Conversation (top) bar button style: Foreground press

Key: com.unblu.tab.ui.button.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.tab.ui.button.foregroundPress=${com.unblu.theme.font.colorLink}

Conversation tab (top bar) style

Key: com.unblu.tab.ui.link.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray050}
com.unblu.tab.ui.link.backgroundHover=${com.unblu.theme.color.gray050}

Key: com.unblu.tab.ui.link.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.tab.ui.link.backgroundNormal=#ffffff

Key: com.unblu.tab.ui.link.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray100}
com.unblu.tab.ui.link.backgroundPress=${com.unblu.theme.color.gray100}

Key: com.unblu.tab.ui.link.borderActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.tab.ui.link.borderActive=${com.unblu.theme.color.primary500}

Key: com.unblu.tab.ui.link.borderActiveWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 3
com.unblu.tab.ui.link.borderActiveWidth=3

Key: com.unblu.tab.ui.link.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.tab.ui.link.borderHover=transparent

Key: com.unblu.tab.ui.link.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.tab.ui.link.borderNormal=transparent

Key: com.unblu.tab.ui.link.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.tab.ui.link.borderPress=transparent

Key: com.unblu.tab.ui.link.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.tab.ui.link.foregroundHover=${com.unblu.theme.font.colorLink}

Key: com.unblu.tab.ui.link.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.tab.ui.link.foregroundNormal=${com.unblu.theme.font.colorLinkDark}

Key: com.unblu.tab.ui.link.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.tab.ui.link.foregroundPress=${com.unblu.theme.font.colorLink}

User menu configuration

Enable change language menu item

Key: com.unblu.ui.usermenu.showChangeLanguage

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showChangeLanguage=true

Enable/disable change language menu item.

Enable the "help" menu item

Key: com.unblu.ui.usermenu.showHelp

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: false
com.unblu.ui.usermenu.showHelp=false

Enable "manage account" menu item

Key: com.unblu.ui.usermenu.showManageAccount

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showManageAccount=true

Enable the "manage account" menu item

Enable canned response menu item

Key: com.unblu.ui.usermenu.showManageCannedResponses

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showManageCannedResponses=true

Enable/disable manage canned responses menu item.

Enable/disable manage global menu item.

Key: com.unblu.ui.usermenu.showManageGlobal

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showManageGlobal=true

Enable manage profile menu item

Key: com.unblu.ui.usermenu.showManageProfile

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showManageProfile=true

Enable/disable manage profile menu item (if it is available).

Enable/disable open agent desk menu item

Key: com.unblu.ui.usermenu.showOpenAgentDesk

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showOpenAgentDesk=true

Enable/disable open agent desk menu item.

Enable "sign out" menu item

Key: com.unblu.ui.usermenu.showSignout

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showSignout=true

Enable the "sign out" menu item, if it is available

Show status editor item

Key: com.unblu.ui.usermenu.showStatusEditor

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.showStatusEditor=true

Enable/disable changing status to away & setting the status message.

signoutUrlForPropagatedUsers

Key: com.unblu.ui.usermenu.signoutUrlForPropagatedUsers

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.ui.usermenu.signoutUrlForPropagatedUsers=null

The signout URL to be used for users logged in via ID propagation

Set target URL for custom help

Key: com.unblu.ui.usermenu.uriHelp

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: STRING
# Default Value: about:blank
com.unblu.ui.usermenu.uriHelp=about:blank

The target URL called when the "help" menu item is clicked. If the URL includes a ${lang} string, that string will be replaced with a two letter language code, e.g. "de" or "en".

Fallback language for help URL

Key: com.unblu.ui.usermenu.uriHelpFallbackLanguage

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: STRING
# Default Value: en
com.unblu.ui.usermenu.uriHelpFallbackLanguage=en

Specify the fallback language of the help URL, if the language requested is not supported

Supported languages for help URL

Key: com.unblu.ui.usermenu.uriHelpSupportedLanguages

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: STRING[]
# Default Value: en,de
com.unblu.ui.usermenu.uriHelpSupportedLanguages=en,de

The languages supported by the help URL

Enable user menu

Key: com.unblu.ui.usermenu.userMenuEnabled

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.ui.usermenu.userMenuEnabled=true

Enable the user menu. If set to 'false', the setting disables the entire menu. This may be useful in single sign-on (SSO) implementations.

Audio notification settings

The agent’s "message sent" notification sound

Key: com.unblu.core.client.ui.audio.chatMessageSentAgentSide

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: NOTIFICATION_SWOOSH
com.unblu.core.client.ui.audio.chatMessageSentAgentSide=NOTIFICATION_SWOOSH

"Message sent" notification sound (agent)

The visitor’s "message sent" notification sound

Key: com.unblu.core.client.ui.audio.chatMessageSentClientSide

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: NOTIFICATION_SWOOSH
com.unblu.core.client.ui.audio.chatMessageSentClientSide=NOTIFICATION_SWOOSH

"Message sent" notification sound (visitor)

"Incoming call" notification sound (visitor)

Key: com.unblu.core.client.ui.audio.incomingCall

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: CALL_TUBES_SMALL
com.unblu.core.client.ui.audio.incomingCall=CALL_TUBES_SMALL

"New message received" notification sound (agent)

Key: com.unblu.core.client.ui.audio.newChatMessageAgentSide

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: NOTIFICATION_GLASS
com.unblu.core.client.ui.audio.newChatMessageAgentSide=NOTIFICATION_GLASS

"New chat queue item" notification sound

Key: com.unblu.core.client.ui.audio.newInQueueNotificationSound

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: INCOMING_GLASS
com.unblu.core.client.ui.audio.newInQueueNotificationSound=INCOMING_GLASS

Notification sound for new conversations in the queue and for automatically dispatched conversations

"Outgoing call" notification sound (visitor)

Key: com.unblu.core.client.ui.audio.outgoingCall

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(CALL_SPACE|CALL_TUBES_BIG|CALL_TUBES_SMALL|CALL_WOOD|INCOMING_ENIGMATIC|INCOMING_GLASS|INCOMING_SPACE|INCOMING_SPACEBALL|INCOMING_WOOD|NONE|NOTIFICATION_GLASS|NOTIFICATION_HARPUP|NOTIFICATION_SOFTBELL|NOTIFICATION_SOFTUP|NOTIFICATION_SPACEBALL|NOTIFICATION_SWOOSH|NOTIFICATION_TOY)
# Default Value: CALL_TUBES_BIG
com.unblu.core.client.ui.audio.outgoingCall=CALL_TUBES_BIG

Modal Dialogs

Radial gradient outer color for modal dialog backdrops

Key: com.unblu.core.client.ui.dialog.ModalDialogHost.backdropColor

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: COLOR_COMPLEX
# Default Value: adjust-color(${com.unblu.theme.color.neutral300},$alpha:-0.30)
com.unblu.core.client.ui.dialog.ModalDialogHost.backdropColor=adjust-color(${com.unblu.theme.color.neutral300},$alpha:-0.30)

Radial gradient outer color used for modal dialog backdrops

Scroll lock when dialog open

Key: com.unblu.core.client.ui.dialog.ModalDialogHost.lockScrollingWhenDialogOpen

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.client.ui.dialog.ModalDialogHost.lockScrollingWhenDialogOpen=true

If enabled, scrolling will be locked on the window as soon as a dialog is opened using event listeners. The scroll lock will be reverted when the dialog closes.

UI notification service

Notification destination

Key: com.unblu.core.client.ui.notification.NotificationService.notificationDestination

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(BOTH|DESKTOP|TOAST)
# Default Value: BOTH
com.unblu.core.client.ui.notification.NotificationService.notificationDestination=BOTH

Define where notifications should be displayed. Possible values are DESKTOP, TOAST, and BOTH.

Toast notifications horizontal alignment

Key: com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentX

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(LEFT|MIDDLE|RIGHT)
# Default Value: LEFT
com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentX=LEFT

Define where toast notifications should be displayed horizontally. Possible values are LEFT, MIDDLE, and RIGHT.

Toast notifications vertical alignment

Key: com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentY

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(BOTTOM|MIDDLE|TOP)
# Default Value: BOTTOM
com.unblu.core.client.ui.notification.NotificationService.toastNotificationAlignmentY=BOTTOM

Defines where notification toasts should be displayed vertically. Possible values are TOP, MIDDLE, and BOTTOM.

Auto-hide timeout for toast notifications (in ms)

Key: com.unblu.core.toaster.autoHideTimeout

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 5000
com.unblu.core.toaster.autoHideTimeout=5000

Timeout, in milliseconds, before notification toasts are automatically hidden

Maximum number of toasts

Key: com.unblu.core.toaster.maxItemsShown

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 3
com.unblu.core.toaster.maxItemsShown=3

Maximum number of notification toasts shown

Tooltip configuration

Background color of tooltips

Key: com.unblu.core.client.ui.popup.WidgetTooltip.tooltipBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray800}
com.unblu.core.client.ui.popup.WidgetTooltip.tooltipBackgroundColor=${com.unblu.theme.color.gray800}

Tooltip background color

Time before tooltip

Key: com.unblu.core.client.ui.popup.WidgetTooltip.tooltipDisplayTimeoutMillis

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 100
com.unblu.core.client.ui.popup.WidgetTooltip.tooltipDisplayTimeoutMillis=100

The time delay before a tooltip is shown when the cursor is hovering over an item

Foreground color of tooltips

Key: com.unblu.core.client.ui.popup.WidgetTooltip.tooltipForegroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: INVERTED
com.unblu.core.client.ui.popup.WidgetTooltip.tooltipForegroundColor=INVERTED

Tooltip foreground color

Select box style

Select box style: Background hover

Key: com.unblu.theme.select.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.theme.select.backgroundHover=${com.unblu.theme.color.backgroundLight}

Select box style: Background normal

Key: com.unblu.theme.select.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.theme.select.backgroundNormal=${com.unblu.theme.color.backgroundLight}

Select box style: Background press

Key: com.unblu.theme.select.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray050}
com.unblu.theme.select.backgroundPress=${com.unblu.theme.color.gray050}

Select box style: Border hover

Key: com.unblu.theme.select.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.input.borderColor}
com.unblu.theme.select.borderHover=${com.unblu.theme.input.borderColor}

Select box style: Border normal

Key: com.unblu.theme.select.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.input.borderColor}
com.unblu.theme.select.borderNormal=${com.unblu.theme.input.borderColor}

Select box style: Border press

Key: com.unblu.theme.select.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.input.borderColor}
com.unblu.theme.select.borderPress=${com.unblu.theme.input.borderColor}

Select box style: Border width

Key: com.unblu.theme.select.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 1
com.unblu.theme.select.borderWidth=1

Select box style: Foreground hover

Key: com.unblu.theme.select.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.theme.select.foregroundHover=${com.unblu.theme.font.colorLink}

Select box style foreground normal

Key: com.unblu.theme.select.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLinkDark}
com.unblu.theme.select.foregroundNormal=${com.unblu.theme.font.colorLinkDark}

Select box style: Foreground normal

Font color for the placeholder text

Key: com.unblu.theme.select.foregroundPlaceholder

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray600}
com.unblu.theme.select.foregroundPlaceholder=${com.unblu.theme.color.gray600}

Select box style: Foreground press

Key: com.unblu.theme.select.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorLink}
com.unblu.theme.select.foregroundPress=${com.unblu.theme.font.colorLink}

Indicator widget for blocked events

"Blocked event" indicator fade-out time

Key: com.unblu.core.client.ui.widgets.BlockedEventIndicator.fadeTimeout

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: FLOAT
# Default Value: 2
com.unblu.core.client.ui.widgets.BlockedEventIndicator.fadeTimeout=2

Duration in seconds of the fading animation for the "blocked event" indicator

Notification badges

Background color of the unread message notification badge

Key: com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary200}
com.unblu.ui.notificationbadge.notificationBadgeBackgroundColor=${com.unblu.theme.color.secondary200}

The color used for the number of unread messages in the notification badge

Key: com.unblu.ui.notificationbadge.notificationBadgeForegroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: LINK_DARK
com.unblu.ui.notificationbadge.notificationBadgeForegroundColor=LINK_DARK

Text color for the "unread messages" notification badge

Agent availability service

Agent availability re-fetch timeout (in ms)

Key: com.unblu.core.client.visitor.service.AgentAvailabilityService.clientSideCacheTimeoutMS

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 10000
com.unblu.core.client.visitor.service.AgentAvailabilityService.clientSideCacheTimeoutMS=10000

Timeout in milliseconds until agent availability is fetched from the server again

Visitor UI configuration

Display recipient in overview

Key: com.unblu.visitor.ui.alwaysDisplayRecipientInConversationOverview

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitor.ui.alwaysDisplayRecipientInConversationOverview=false

Specify whether the recipient should be displayed in the conversation overview rather than the assigned agent

Background color of the conversation overview list.

Key: com.unblu.visitor.ui.conversationListBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.visitor.ui.conversationListBackgroundColor=${com.unblu.theme.color.backgroundLight}

Font color used for time and last message when a message is read

Key: com.unblu.visitor.ui.conversationListColorRead

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: BODY
com.unblu.visitor.ui.conversationListColorRead=BODY

Font color used for time and last message when a message is unread

Key: com.unblu.visitor.ui.conversationListColorUnread

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: BODY
com.unblu.visitor.ui.conversationListColorUnread=BODY

Font used for the last message sender’s name

Key: com.unblu.visitor.ui.conversationListLastMsgSenderFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY_ITALIC
com.unblu.visitor.ui.conversationListLastMsgSenderFont=BODY_ITALIC

Font used for the last message text

Key: com.unblu.visitor.ui.conversationListLastMsgTextFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.conversationListLastMsgTextFont=BODY

Font used for the last message time

Key: com.unblu.visitor.ui.conversationListLastMsgTimeFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.conversationListLastMsgTimeFont=BODY

Background color of the unread message notification badge

Key: com.unblu.visitor.ui.conversationListNotificationBadgeBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.secondary200}
com.unblu.visitor.ui.conversationListNotificationBadgeBackgroundColor=${com.unblu.theme.color.secondary200}

Font color used to display the number of unread messages in the notification badge

Key: com.unblu.visitor.ui.conversationListNotificationBadgeForegroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: LINK_DARK
com.unblu.visitor.ui.conversationListNotificationBadgeForegroundColor=LINK_DARK

Conversation title font

Key: com.unblu.visitor.ui.conversationListTitleFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: LINK_DARK
com.unblu.visitor.ui.conversationListTitleFont=LINK_DARK

Font used for conversation titles, which are usually the name of the assigned agent

Font used for conversation secondary title (usually the recipient’s name)

Key: com.unblu.visitor.ui.conversationListTitleSecondaryFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.conversationListTitleSecondaryFont=BODY

Background color of the conversation overview loading overlay.

Key: com.unblu.visitor.ui.overviewLoadingBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: change-color(${com.unblu.theme.color.neutral900}, $alpha:0.6)
com.unblu.visitor.ui.overviewLoadingBackgroundColor=change-color(${com.unblu.theme.color.neutral900}, $alpha:0.6)

Foreground color of the conversation overview loading overlay.

Key: com.unblu.visitor.ui.overviewLoadingForegroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.visitor.ui.overviewLoadingForegroundColor=${com.unblu.theme.color.primary500}

Default height of the call pop-out window

Key: com.unblu.visitor.ui.popoutHeight

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 800
com.unblu.visitor.ui.popoutHeight=800

Default width of the call pop-out window

Key: com.unblu.visitor.ui.popoutWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 480
com.unblu.visitor.ui.popoutWidth=480

Show overview action bar

Key: com.unblu.visitor.ui.showOverviewActionBar

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.showOverviewActionBar=true

Specify whether to display the action bar in the visitor overview

Show collapse action in overview action bar

Key: com.unblu.visitor.ui.showOverviewActionBarCollapseAction

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.showOverviewActionBarCollapseAction=true

Specify whether to display the "collapse individual UI" action in the overview action bar

Show individual UI min/max action in overview action bar

Key: com.unblu.visitor.ui.showOverviewActionBarMinMaxAction

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitor.ui.showOverviewActionBarMinMaxAction=false

Specify whether to display the "minimize/maximize Individual UI" action in the overview action bar

Conversation UI configuration for the visitor

Background color layer controls

Key: com.unblu.visitor.conversation.ui.layerControlsBackgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundLight}
com.unblu.visitor.conversation.ui.layerControlsBackgroundColor=${com.unblu.theme.color.backgroundLight}

Background color of the layer controls

Color of the layer controls drag handle

Key: com.unblu.visitor.conversation.ui.layerControlsDragHandleColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.gray200}
com.unblu.visitor.conversation.ui.layerControlsDragHandleColor=${com.unblu.theme.color.gray200}

Layer controls initial position

Key: com.unblu.visitor.conversation.ui.layerControlsInitialPosition

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BOTTOM|TOP)
# Default Value: TOP
com.unblu.visitor.conversation.ui.layerControlsInitialPosition=TOP

Initial position where the layer controls are displayed

Visitor small device layer controls toggle button style

Visitor small device layer controls toggle button style: Background hover

Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral100}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundHover=${com.unblu.theme.color.neutral100}

Visitor small device layer controls toggle button style: Background normal

Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral050}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundNormal=${com.unblu.theme.color.neutral050}

Visitor small device layer controls toggle button style: Background press

Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral200}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.backgroundPress=${com.unblu.theme.color.neutral200}

Visitor small device layer controls toggle button style: Border radius

Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderRadius

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 3
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderRadius=3

Visitor small device layer controls toggle button style: Border width

Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 0
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.borderWidth=0

Visitor small device layer controls toggle button style: Foreground hover

Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundHover}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundHover=${com.unblu.theme.button.flat.secondary.foregroundHover}

Visitor small device layer controls toggle button style: Foreground normal

Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundNormal}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundNormal=${com.unblu.theme.button.flat.secondary.foregroundNormal}

Visitor small device layer controls toggle button style: Foreground press

Key: com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.flat.secondary.foregroundPress}
com.unblu.visitor.conversation.ui.layercontrols.togglebutton.foregroundPress=${com.unblu.theme.button.flat.secondary.foregroundPress}

Visitor collaboration layer select button style

Visitor collaboration layer select button style: Background hover

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundHover}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHover=${com.unblu.theme.button.menu.backgroundHover}

Visitor collaboration layer select button style: Background hover active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundHoverActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundHoverActive=${com.unblu.theme.button.menu.backgroundHoverActive}

Visitor collaboration layer select button style: Background normal

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundNormal}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormal=${com.unblu.theme.button.menu.backgroundNormal}

Visitor collaboration layer select button style: Background normal active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundNormalActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundNormalActive=${com.unblu.theme.button.menu.backgroundNormalActive}

Visitor collaboration layer select button style: Background press

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundPress}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPress=${com.unblu.theme.button.menu.backgroundPress}

Visitor collaboration layer select button style: Background press active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.backgroundPressActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.backgroundPressActive=${com.unblu.theme.button.menu.backgroundPressActive}

Visitor collaboration layer select button style: Border hover

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderHover}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHover=${com.unblu.theme.button.menu.borderHover}

Visitor collaboration layer select button style: Border hover active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderHoverActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderHoverActive=${com.unblu.theme.button.menu.borderHoverActive}

Visitor collaboration layer select button style: Border normal

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderNormal}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormal=${com.unblu.theme.button.menu.borderNormal}

Visitor collaboration layer select button style: Border normal active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderNormalActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderNormalActive=${com.unblu.theme.button.menu.borderNormalActive}

Visitor collaboration layer select button style: Border press

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderPress}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPress=${com.unblu.theme.button.menu.borderPress}

Visitor collaboration layer select button style: Border press active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.borderPressActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderPressActive=${com.unblu.theme.button.menu.borderPressActive}

Visitor collaboration layer select button style: Border width

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: INTEGER
# Default Value: 1
com.unblu.visitor.conversation.ui.layercontrols.menubutton.borderWidth=1

Visitor collaboration layer select button style: Foreground hover

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundHover}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHover=${com.unblu.theme.button.menu.foregroundHover}

Visitor collaboration layer select button style: Foreground hover active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHoverActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundHoverActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundHoverActive=${com.unblu.theme.button.menu.foregroundHoverActive}

Visitor collaboration layer select button style: Foreground normal

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundNormal}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormal=${com.unblu.theme.button.menu.foregroundNormal}

Visitor collaboration layer select button style: Foreground normal active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormalActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundNormalActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundNormalActive=${com.unblu.theme.button.menu.foregroundNormalActive}

Visitor collaboration layer select button style: Foreground press

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundPress}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPress=${com.unblu.theme.button.menu.foregroundPress}

Visitor collaboration layer select button style: Foreground press active

Key: com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPressActive

Allowed Scopes: GLOBAL, ACCOUNT, AREA, TEAM, USER, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.button.menu.foregroundPressActive}
com.unblu.visitor.conversation.ui.layercontrols.menubutton.foregroundPressActive=${com.unblu.theme.button.menu.foregroundPressActive}

Engagement UI configuration

Background color of the engagement panel when agents are available

Key: com.unblu.visitor.ui.engagement.agentAvailableBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.visitor.ui.engagement.agentAvailableBackground=${com.unblu.theme.color.backgroundMid}

Background color of the engagement panel when agents are available.

Font used for the engagement panel body when agents are available

Key: com.unblu.visitor.ui.engagement.agentAvailableBodyFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.engagement.agentAvailableBodyFont=BODY

Style used for the engagement flat panel buttons when agents are available

Key: com.unblu.visitor.ui.engagement.agentAvailableFlatButtonStyle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: FLAT_SECONDARY
com.unblu.visitor.ui.engagement.agentAvailableFlatButtonStyle=FLAT_SECONDARY

Font used for the engagement panel heading when agents are available

Key: com.unblu.visitor.ui.engagement.agentAvailableHeadingFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(H1|H1_INVERTED|H2|H2_INVERTED|H3|H3_INVERTED)
# Default Value: H1
com.unblu.visitor.ui.engagement.agentAvailableHeadingFont=H1

Key: com.unblu.visitor.ui.engagement.agentAvailableLogo

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ACCOUNT_AVATAR|BRAND_LOGO|BRAND_LOGO_INVERSE|NAMED_AREA_AVATAR|NONE)
# Default Value: BRAND_LOGO
com.unblu.visitor.ui.engagement.agentAvailableLogo=BRAND_LOGO

Logo displayed above the title if agents are available

Style used for the engagement panel primary buttons when agents are available

Key: com.unblu.visitor.ui.engagement.agentAvailablePrimaryButtonStyle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: PRIMARY
com.unblu.visitor.ui.engagement.agentAvailablePrimaryButtonStyle=PRIMARY

Style used for the engagement secondary panel buttons when agents are available

Key: com.unblu.visitor.ui.engagement.agentAvailableSecondaryButtonStyle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: SECONDARY
com.unblu.visitor.ui.engagement.agentAvailableSecondaryButtonStyle=SECONDARY

Background gradient angle of the engagement panel when NO agents are available.

Key: com.unblu.visitor.ui.engagement.agentAwayBackgroundAngle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 180
com.unblu.visitor.ui.engagement.agentAwayBackgroundAngle=180

Background gradient end color of the engagement panel when NO agents are available.

Key: com.unblu.visitor.ui.engagement.agentAwayBackgroundEnd

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary050}
com.unblu.visitor.ui.engagement.agentAwayBackgroundEnd=${com.unblu.theme.color.primary050}

Background gradient start color of the engagement panel when NO agents are available.

Key: com.unblu.visitor.ui.engagement.agentAwayBackgroundStart

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral050}
com.unblu.visitor.ui.engagement.agentAwayBackgroundStart=${com.unblu.theme.color.neutral050}

Body font if agent is away

Key: com.unblu.visitor.ui.engagement.agentAwayBodyFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.engagement.agentAwayBodyFont=BODY

Font used for the engagement panel body when agents are available

Style used for the engagement panel flat buttons when NO agents are available

Key: com.unblu.visitor.ui.engagement.agentAwayFlatButtonStyle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: FLAT_SECONDARY
com.unblu.visitor.ui.engagement.agentAwayFlatButtonStyle=FLAT_SECONDARY

Font used for the engagement panel heading when agents are available

Key: com.unblu.visitor.ui.engagement.agentAwayHeadingFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(H1|H1_INVERTED|H2|H2_INVERTED|H3|H3_INVERTED)
# Default Value: H1
com.unblu.visitor.ui.engagement.agentAwayHeadingFont=H1

Key: com.unblu.visitor.ui.engagement.agentAwayLogo

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ACCOUNT_AVATAR|BRAND_LOGO|BRAND_LOGO_INVERSE|NAMED_AREA_AVATAR|NONE)
# Default Value: BRAND_LOGO
com.unblu.visitor.ui.engagement.agentAwayLogo=BRAND_LOGO

Logo displayed above the title if agents are unavailable

Style used for the engagement panel primary buttons when NO agents are available

Key: com.unblu.visitor.ui.engagement.agentAwayPrimaryButtonStyle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: PRIMARY
com.unblu.visitor.ui.engagement.agentAwayPrimaryButtonStyle=PRIMARY

Style used for the engagement panel secondary buttons when NO agents are available

Key: com.unblu.visitor.ui.engagement.agentAwaySecondaryButtonStyle

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BUTTON_GROUP|FLAT_INVERSE|FLAT_PRIMARY|FLAT_SECONDARY|PRIMARY|SECONDARY)
# Default Value: SECONDARY
com.unblu.visitor.ui.engagement.agentAwaySecondaryButtonStyle=SECONDARY

Make "audio call" a primary option in onboarding

Key: com.unblu.visitor.ui.engagement.makeAudioCallPrimary

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitor.ui.engagement.makeAudioCallPrimary=false

Specify whether to display the "audio call" option as a primary button in the onboarding UI

Make chat primary option in onboarding

Key: com.unblu.visitor.ui.engagement.makeChatEngagementPrimary

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.makeChatEngagementPrimary=true

Specify whether to display the "chat" option as a primary button in the onboarding UI

Make video primary option in onboarding

Key: com.unblu.visitor.ui.engagement.makeVideoCallPrimary

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitor.ui.engagement.makeVideoCallPrimary=false

Specify whether to display the "video call" option as a primary button in the onboarding UI

Show "audio call" engagement option

Key: com.unblu.visitor.ui.engagement.showAudioCallEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showAudioCallEngagementOption=true

Specify whether to display the "audio call" engagement option in the onboarding UI. The "audio" and "start with audio call" options must also be enabled.

Show chat engagement option

Key: com.unblu.visitor.ui.engagement.showChatEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showChatEngagementOption=true

Specify whether to display the "chat" engagement option in the onboarding UI. The "chat" and "start with chat" options must also be enabled.

Show offline chat engagement option

Key: com.unblu.visitor.ui.engagement.showOfflineChatEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showOfflineChatEngagementOption=true

Specify whether to display the "chat" engagement option in the onboarding UI if no agent is available. The "chat" and "start with chat" options must also be enabled.

Show PIN option in onboarding UI

Key: com.unblu.visitor.ui.engagement.showPinEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showPinEngagementOption=true

Specify whether to display the "PIN" engagement option in the onboarding UI

Show "request embedded co-browsing" engagement option

Key: com.unblu.visitor.ui.engagement.showRequestEmbeddedCobrowsingEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showRequestEmbeddedCobrowsingEngagementOption=true

Specify whether to display the "request embedded co-browsing" engagement option in the onboarding UI

showRequestMobileCobrowsingEngagementOption

Key: com.unblu.visitor.ui.engagement.showRequestMobileCobrowsingEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showRequestMobileCobrowsingEngagementOption=true

Whether or not the request mobile cobrowsing option should be available in the onboarding UI

Show "request screen sharing" engagement option

Key: com.unblu.visitor.ui.engagement.showRequestScreenSharingEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showRequestScreenSharingEngagementOption=true

Specify whether to display the "request screen sharing" engagement option in the onboarding UI

Show "request universal co-browsing" engagement option

Key: com.unblu.visitor.ui.engagement.showRequestUniversalCobrowsingEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showRequestUniversalCobrowsingEngagementOption=true

Specify whether to display the "request universal co-browsing" engagement option in the onboarding UI

Show "video call" engagement option

Key: com.unblu.visitor.ui.engagement.showVideoCallEngagementOption

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.engagement.showVideoCallEngagementOption=true

Specify whether to display the "video call" engagement option in the onboarding UI. The "video" and "start with video call" options must also be enabled.

PIN UI configuration visitor side

allowBack

Key: com.unblu.visitor.ui.pinentry.allowBack

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitor.ui.pinentry.allowBack=true

Determines if the action bar contains a back button to navigate to the conversation overview. Warning: Don’t disable this if you don’t know what you are doing!

backgroundColor

Key: com.unblu.visitor.ui.pinentry.backgroundColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.backgroundMid}
com.unblu.visitor.ui.pinentry.backgroundColor=${com.unblu.theme.color.backgroundMid}

Background color of the pin entry screen.

bodyFont

Key: com.unblu.visitor.ui.pinentry.bodyFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BODY|BODY_INVERTED|BODY_ITALIC|DARK|DARK_INVERTED|LINK|LINK_DARK)
# Default Value: BODY
com.unblu.visitor.ui.pinentry.bodyFont=BODY

Font used for the pin entry body

headingFont

Key: com.unblu.visitor.ui.pinentry.headingFont

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(H1|H1_INVERTED|H2|H2_INVERTED|H3|H3_INVERTED)
# Default Value: H1
com.unblu.visitor.ui.pinentry.headingFont=H1

Font used for the pin entry heading

Key: com.unblu.visitor.ui.pinentry.logo

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ACCOUNT_AVATAR|BRAND_LOGO|BRAND_LOGO_INVERSE|NAMED_AREA_AVATAR|NONE)
# Default Value: NONE
com.unblu.visitor.ui.pinentry.logo=NONE

Logo displayed above the title

pinInputFontColor

Key: com.unblu.visitor.ui.pinentry.pinInputFontColor

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(ANNOUNCEMENT|BODY|DARK|ERROR|INVERTED|INVERTED_MID|LINK|LINK_DARK|MID|SUCCESS|WARN)
# Default Value: LINK_DARK
com.unblu.visitor.ui.pinentry.pinInputFontColor=LINK_DARK

Font color of the PIN input.

pinInputFontSize

Key: com.unblu.visitor.ui.pinentry.pinInputFontSize

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(HEADING1|HEADING2|HEADING3|PARAGRAPH|SMALL|TINY)
# Default Value: HEADING1
com.unblu.visitor.ui.pinentry.pinInputFontSize=HEADING1

Font size of the PIN input.

pinInputFontWeight

Key: com.unblu.visitor.ui.pinentry.pinInputFontWeight

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(NORMAL|SEMIBOLD)
# Default Value: SEMIBOLD
com.unblu.visitor.ui.pinentry.pinInputFontWeight=SEMIBOLD

Font color of the PIN input.

PIN input field padding

Key: com.unblu.visitor.ui.pinentry.pinInputPadding

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: null
com.unblu.visitor.ui.pinentry.pinInputPadding=null

Padding on the PIN input field

PIN input field width

Key: com.unblu.visitor.ui.pinentry.pinInputWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 128
com.unblu.visitor.ui.pinentry.pinInputWidth=128

Width of the PIN input field

Visitor desk join configuration

Redirect URL failed visitor join

Key: com.unblu.core.client.desk.visitor.redirectUrlJoinFailed

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: http://www.unblu.com
com.unblu.core.client.desk.visitor.redirectUrlJoinFailed=http://www.unblu.com

Redirect URL for visitors who fail to join a conversation. The setting can be overridden using the query parameter "redirectOnFailure".

Visitor desk configuration

Ended conversation redirect URL

Key: com.unblu.visitor.desk.conversationEndedRedirectUrl

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: STRING
# Default Value: null
com.unblu.visitor.desk.conversationEndedRedirectUrl=null

The URL that the visitor desk is redirected to when a conversation is closed. The setting can be overridden by using the query parameter "conversationEndedRedirectUrl" in the visitor desk URL.

Visitor desk conversation UI configuration

Launcher button border radius

Key: com.unblu.visitor.conversation.ui.launcherButtonBorderRadius

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 100
com.unblu.visitor.conversation.ui.launcherButtonBorderRadius=100

Border radius of the Individual UI launcher button. The default value draws a circle.

Launcher button border width

Key: com.unblu.visitor.conversation.ui.launcherButtonBorderWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 0
com.unblu.visitor.conversation.ui.launcherButtonBorderWidth=0

Border width of the Individual UI launcher button

Launcher button background color when hovered

Key: com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary600}
com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundHover=${com.unblu.theme.color.primary600}

Background color of the Individual UI launcher button background in the "hover" state

Launcher button background color, "normal" state

Key: com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary500}
com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundNormal=${com.unblu.theme.color.primary500}

Background color of the Individual UI launcher button in the "normal" state

Launcher button background color when pressed

Key: com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.primary700}
com.unblu.visitor.conversation.ui.launcherButtonColorBackgroundPress=${com.unblu.theme.color.primary700}

Background color of the Individual UI launcher button when pressed

Launcher button border color when hovered

Key: com.unblu.visitor.conversation.ui.launcherButtonColorBorderHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.visitor.conversation.ui.launcherButtonColorBorderHover=transparent

Border color of the Individual UI launcher button in the "hover" state

Launcher button border color, "normal" state

Key: com.unblu.visitor.conversation.ui.launcherButtonColorBorderNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.visitor.conversation.ui.launcherButtonColorBorderNormal=transparent

Border color of the Individual UI launcher button in the "normal" state

Launcher button border color when pressed

Key: com.unblu.visitor.conversation.ui.launcherButtonColorBorderPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: transparent
com.unblu.visitor.conversation.ui.launcherButtonColorBorderPress=transparent

Border color of the Individual UI launcher button when pressed

Launcher button icon and text color, "hover" state

Key: com.unblu.visitor.conversation.ui.launcherButtonColorForegroundHover

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.visitor.conversation.ui.launcherButtonColorForegroundHover=${com.unblu.theme.font.colorTextInverted}

Icon and text color of the Individual UI launcher button in the "hover" state

Launcher button icon and text color, "normal" state

Key: com.unblu.visitor.conversation.ui.launcherButtonColorForegroundNormal

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.visitor.conversation.ui.launcherButtonColorForegroundNormal=${com.unblu.theme.font.colorTextInverted}

Icon and text color of the Individual UI launcher button in the "normal" state

Launcher button icon and text color when pressed

Key: com.unblu.visitor.conversation.ui.launcherButtonColorForegroundPress

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.font.colorTextInverted}
com.unblu.visitor.conversation.ui.launcherButtonColorForegroundPress=${com.unblu.theme.font.colorTextInverted}

Icon and text color of the Individual UI launcher button when pressed

Launcher button icon size

Key: com.unblu.visitor.conversation.ui.launcherButtonIconSize

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 24
com.unblu.visitor.conversation.ui.launcherButtonIconSize=24

Size of the icon on the Individual UI launcher button

Launcher button notification badge background color

Key: com.unblu.visitor.conversation.ui.launcherButtonNotificationBadgeColorBackground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: ${com.unblu.theme.color.neutral700}
com.unblu.visitor.conversation.ui.launcherButtonNotificationBadgeColorBackground=${com.unblu.theme.color.neutral700}

The background color of the notification badge on the Individual UI launcher button

Text color of launcher button notification badge

Key: com.unblu.visitor.conversation.ui.launcherButtonNotificationBadgeColorForeground

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: COLOR_COMPLEX
# Default Value: #ffffff
com.unblu.visitor.conversation.ui.launcherButtonNotificationBadgeColorForeground=#ffffff

Text color of the notification badge on the Individual UI launcher button

Launcher button padding

Key: com.unblu.visitor.conversation.ui.launcherButtonPadding

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 16
com.unblu.visitor.conversation.ui.launcherButtonPadding=16

Padding on the Individual UI launcher button. Increasing the value will make the button bigger, decreasing it will make it smaller.

Launcher button text size

Key: com.unblu.visitor.conversation.ui.launcherButtonTextSize

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 16
com.unblu.visitor.conversation.ui.launcherButtonTextSize=16

Size of the text on the Individual UI launcher button

Individual UI default height

Key: com.unblu.visitor.conversation.ui.unbluUiDefaultHeight

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 720
com.unblu.visitor.conversation.ui.unbluUiDefaultHeight=720

Default height of the Individual UI

Individual UI default width

Key: com.unblu.visitor.conversation.ui.unbluUiDefaultWidth

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: INTEGER
# Default Value: 360
com.unblu.visitor.conversation.ui.unbluUiDefaultWidth=360

Default width of the Individual UI

Individual UI position

Key: com.unblu.visitor.conversation.ui.unbluUiPosition

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: ENUM(BOTTOM_LEFT|BOTTOM_RIGHT|TOP_LEFT|TOP_RIGHT)
# Default Value: BOTTOM_RIGHT
com.unblu.visitor.conversation.ui.unbluUiPosition=BOTTOM_RIGHT

Position of the Individual UI on Unblu-enabled web pages

AuthenticationStorageConfiguration

adminDatasourceFactory

Key: com.unblu.storage.database.auth.adminDatasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.auth.adminDatasourceFactory=null

Which datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI

adminDatasourceName

Key: com.unblu.storage.database.auth.adminDatasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.adminDatasourceName=null

JNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified

adminJdbcProperties

Key: com.unblu.storage.database.auth.adminJdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.auth.adminJdbcProperties=null

Jdbc Properties for admin connection

adminPassword

Key: com.unblu.storage.database.auth.adminPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.adminPassword=null

Database admin password (for connection)

adminUser

Key: com.unblu.storage.database.auth.adminUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.adminUser=null

Database admin user (for connection)

datasourceFactory

Key: com.unblu.storage.database.auth.datasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.auth.datasourceFactory=null

Which datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI

datasourceName

Key: com.unblu.storage.database.auth.datasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.datasourceName=null

JNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.

driver

Key: com.unblu.storage.database.auth.driver

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.driver=null

Jdbc Driver class (for main tables)

jdbcProperties

Key: com.unblu.storage.database.auth.jdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.auth.jdbcProperties=null

Jdbc Properties (for main tables)

password

Key: com.unblu.storage.database.auth.password

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.password=null

Database password (for connection) (for main tables)

platform

Key: com.unblu.storage.database.auth.platform

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.platform=null

EclipseLink platform class (for main tables)

poolInitial

Key: com.unblu.storage.database.auth.poolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.poolInitial=null

The number of connections connected at startup (Default=1) (for main tables)

poolMax

Key: com.unblu.storage.database.auth.poolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.poolMax=null

Specifies the maximum number of connection in the pool (Default=32) (for main tables)

poolMinIdle

Key: com.unblu.storage.database.auth.poolMinIdle

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.auth.poolMinIdle=null

Minimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!

schema

Key: com.unblu.storage.database.auth.schema

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.schema=null

DatabaseSchema (for main tables)

url

Key: com.unblu.storage.database.auth.url

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.url=null

Database url (for main tables)

user

Key: com.unblu.storage.database.auth.user

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.auth.user=null

Database user (for connection) (for main tables)

Anonymous session redirect

Redirect URL for anonymous user "reopen conversation" requests

Key: com.unblu.core.anonymousredirect.redirectAnonymousUrl

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.anonymousredirect.redirectAnonymousUrl=null

URL to redirect an anonymous user to when they try to reopen their conversation (in the context of mobile push notifications)

Date and time

Reporting time-zone

Key: com.unblu.core.server.collaboration.conversation.history.ExportDateTimeFormatter.reportingTimeZone

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: UTC
com.unblu.core.server.collaboration.conversation.history.ExportDateTimeFormatter.reportingTimeZone=UTC

Java time-zone ID. Refer to https://docs.oracle.com/javase/8/docs/api/java/time/ZoneId.html for more information. Use TZDB region IDs such as Europe/Paris, not three-letter IDs like CET (except UTC) that don’t include daylight savings.

Visitor invitation email

Visitor invitation email BCC addresses

Key: com.unblu.core.invitationmail.bccs

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: null
com.unblu.core.invitationmail.bccs=null

List of email addresses that should be added as BCC when sending visitor invitation emails

Visitor invitation mail sender address

Key: com.unblu.core.invitationmail.sender

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: [email protected]
[email protected]

Sender address for visitor invitation emails

Conversation message log mail

BCC addresses for message logs

Key: com.unblu.conversation.messagelog.mail.bccEmails

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.conversation.messagelog.mail.bccEmails=[]

List of BCC addresses for "conversation message log" emails

"Reply to" address for message logs

Key: com.unblu.conversation.messagelog.mail.replyToEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.conversation.messagelog.mail.replyToEmail=null

Reply-to address for "conversation message log" emails

Sender address for "conversation message log" emails

Key: com.unblu.conversation.messagelog.mail.senderEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.conversation.messagelog.mail.senderEmail=null

Tracking list recorder configuration

Geolocation information displayed

Key: com.unblu.core.trackinglistrecorder.geoLocationParts

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: city, country
com.unblu.core.trackinglistrecorder.geoLocationParts=city, country

The geolocation information to display. The following information is available and may be used as values in the list: continent, country, state, city, userAgentTimeZone, longitude, and latitude.

Settings for the URL-based filter for embedded co-browsing content

Blacklist

Key: com.unblu.review.server.core.player.urlfilter.black

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: null
com.unblu.review.server.core.player.urlfilter.black=null

Deny list for the URL-based filter of embedded co-browsing content

Enable URL filter

Key: com.unblu.review.server.core.player.urlfilter.enabled

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: false
com.unblu.review.server.core.player.urlfilter.enabled=false

Enable URL-based filtering of embedded co-browsing content

URL filter title

Key: com.unblu.review.server.core.player.urlfilter.filterTitle

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: true
com.unblu.review.server.core.player.urlfilter.filterTitle=true

Title of the URL-based filter for embedded co-browsing content

Embedded Co-Browsing filter URL

Key: com.unblu.review.server.core.player.urlfilter.filterUrl

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: true
com.unblu.review.server.core.player.urlfilter.filterUrl=true

Settings for the URL-based filter for embedded co-browsing content: filter URL

Embedded Co-Browsing filter window dimension

Key: com.unblu.review.server.core.player.urlfilter.filterWindowDimension

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: true
com.unblu.review.server.core.player.urlfilter.filterWindowDimension=true

Settings for the URL-based filter for embedded co-browsing content: filter window dimension

Embedded Co-Browsing filter order

Key: com.unblu.review.server.core.player.urlfilter.order

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: black,white
com.unblu.review.server.core.player.urlfilter.order=black,white

Settings for the URL-based filter for embedded co-browsing content: Order

Embedded Co-Browsing filter whitelisting

Key: com.unblu.review.server.core.player.urlfilter.white

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: null
com.unblu.review.server.core.player.urlfilter.white=null

Allow list for the URL-based filter of embedded co-browsing content

Visitor session configuration

Show ended call conversations

Key: com.unblu.visitorsession.showEndedCallConversations

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitorsession.showEndedCallConversations=false

List audio & video call conversations that have ended in the visitor conversation overview

Show ended conversations

Key: com.unblu.visitorsession.showEndedConversations

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: true
com.unblu.visitorsession.showEndedConversations=true

Specify whether to display ended conversations in the visitor conversation overview

Show empty ended conversations

Key: com.unblu.visitorsession.showEndedEmptyConversations

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitorsession.showEndedEmptyConversations=false

Display conversations that have ended in the visitor conversation overview, even if they only contain system messages and no chat messages

Display ended PIN conversations

Key: com.unblu.visitorsession.showEndedPinConversations

Allowed Scopes: GLOBAL, ACCOUNT, AREA, APIKEY

# TYPE: BOOLEAN
# Default Value: false
com.unblu.visitorsession.showEndedPinConversations=false

Specify whether to display ended PIN conversations in the visitor conversation overview

Participation IP Logging

IP Logging

Key: com.unblu.cloud.server.core.ParticipationIPLogging.IPLogging

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(HASH|IP|IP_HASH|NONE)
# Default Value: HASH
com.unblu.cloud.server.core.ParticipationIPLogging.IPLogging=HASH

Choose what to log with regard to the user’s IP. HASH is a one-way, irreversible encryption of the IP address which you may choose to log instead of IPs for privacy reasons.

"Password generated" mail configuration

BCC addresses for "password generated" emails

Key: com.unblu.core.server.core.mail.GeneratedPasswordMail.bccEmails

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.core.server.core.mail.GeneratedPasswordMail.bccEmails=[]

List of BCC addresses for "password generated" emails

"Reply to" address for "password generated" emails

Key: com.unblu.core.server.core.mail.GeneratedPasswordMail.replyToEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: [email protected]
com.unblu.co[email protected]unblu.com

Reply-to address for "password generated" emails

Sender for "password generated" emails

Key: com.unblu.core.server.core.mail.GeneratedPasswordMail.senderEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: [email protected]
com.unblu.c[email protected]unblu.com

Sender address for "password generated" emails

"Password reset via link" email configuration

BCC addresses for "password reset via link" emails

Key: com.unblu.core.server.core.mail.PasswordResetLinkMail.bccEmails

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.core.server.core.mail.PasswordResetLinkMail.bccEmails=[]

List of BCC addresses for "password reset via link" emails

"Reply to" address for "password reset via link" emails

Key: com.unblu.core.server.core.mail.PasswordResetLinkMail.replyToEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: [email protected]
com.unblu.co[email protected]unblu.com

Reply-to address for "password reset via link" emails

Sender for "password reset via link" emails

Key: com.unblu.core.server.core.mail.PasswordResetLinkMail.senderEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: [email protected]
com.unblu.c[email protected]unblu.com

Sender address for "password reset via link" emails

User mail service

Send generated password by email

Key: com.unblu.core.server.core.mail.UserMailService.sendGeneratedPasswordsViaMail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.server.core.mail.UserMailService.sendGeneratedPasswordsViaMail=true

Send email to user if their password has been reset to a generated password

Default password policy

Password digit policy

Key: com.unblu.password.policy.defaultpolicy.digitCharacterGroup

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: [0-9]
com.unblu.password.policy.defaultpolicy.digitCharacterGroup=[0-9]

Digits permissible in passwords

Password digits policy

Key: com.unblu.password.policy.defaultpolicy.digitsPolicy

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: REQUIRED
com.unblu.password.policy.defaultpolicy.digitsPolicy=REQUIRED

Policy regarding digits in the password

Password characters policy

Key: com.unblu.password.policy.defaultpolicy.letterCharacterGroup

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: [a-z]
com.unblu.password.policy.defaultpolicy.letterCharacterGroup=[a-z]

Characters permissible in passwords

Password letters policy

Key: com.unblu.password.policy.defaultpolicy.lettersPolicy

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: ACCEPTED
com.unblu.password.policy.defaultpolicy.lettersPolicy=ACCEPTED

Policy regarding letters in the password

Password lower case character policy

Key: com.unblu.password.policy.defaultpolicy.lowerCaseCharacterPolicy

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: REQUIRED
com.unblu.password.policy.defaultpolicy.lowerCaseCharacterPolicy=REQUIRED

Policy regarding lower case characters in the password

Password maximum length policy

Key: com.unblu.password.policy.defaultpolicy.maxLength

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 250
com.unblu.password.policy.defaultpolicy.maxLength=250

The maximum length of a password (default: 250 characters)

Password minimum length policy

Key: com.unblu.password.policy.defaultpolicy.minLength

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 8
com.unblu.password.policy.defaultpolicy.minLength=8

The minimum length of a password

Password acceptable special characters

Key: com.unblu.password.policy.defaultpolicy.specialCharacterGroup

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: [?!+\-_:;,\\.(){}\[\]|^~/\\&%*'"@#$£]
com.unblu.password.policy.defaultpolicy.specialCharacterGroup=[?!+\-_:;,\\.(){}\[\]|^~/\\&%*'"@#$£]

Acceptable special characters in a password

Password special characters policy

Key: com.unblu.password.policy.defaultpolicy.specialCharacterPolicy

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: ACCEPTED
com.unblu.password.policy.defaultpolicy.specialCharacterPolicy=ACCEPTED

Policy regarding special characters in the password

Password upper case policy

Key: com.unblu.password.policy.defaultpolicy.upperCaseCharacterPolicy

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: ENUM(ACCEPTED|INVALID|REQUIRED)
# Default Value: REQUIRED
com.unblu.password.policy.defaultpolicy.upperCaseCharacterPolicy=REQUIRED

Policy regarding upper case characters in the password

PublishSubscribeConfiguration

useKafka

Key: com.unblu.pubsub.useKafka

Allowed Scopes: IMMUTABLE

# TYPE: BOOLEAN
# Default Value: false
com.unblu.pubsub.useKafka=false

whether or not kafka should be used (or if embedded local pubsub should be used)

DataSetupConfiguration

createSuperAdmin

Key: com.unblu.storage.createSuperAdmin

Allowed Scopes: IMMUTABLE

# TYPE: BOOLEAN
# Default Value: false
com.unblu.storage.createSuperAdmin=false

Should a super admin user be generated

domains

Key: com.unblu.storage.domains

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.domains=null

Static list of domains (separator = ,)

resetSuperAdmin

Key: com.unblu.storage.resetSuperAdmin

Allowed Scopes: IMMUTABLE

# TYPE: BOOLEAN
# Default Value: false
com.unblu.storage.resetSuperAdmin=false

Should the super admin user be resetted

superAdminPassword

Key: com.unblu.storage.superAdminPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.superAdminPassword=null

Password for the admin user to be generated

superAdminUsername

Key: com.unblu.storage.superAdminUsername

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.superAdminUsername=null

Username for the admin user to be generated

users

Key: com.unblu.storage.users

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.users=null

Static list of users. Format for a single user: <gender>;<userName>;<firstName>;<lastName>;<password>;<role>

LiveStorageConfiguration

adminDatasourceFactory

Key: com.unblu.storage.database.live.adminDatasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.live.adminDatasourceFactory=null

Which datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI

adminDatasourceName

Key: com.unblu.storage.database.live.adminDatasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.adminDatasourceName=null

JNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified

adminJdbcProperties

Key: com.unblu.storage.database.live.adminJdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.live.adminJdbcProperties=null

Jdbc Properties for admin connection

adminPassword

Key: com.unblu.storage.database.live.adminPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.adminPassword=null

Database admin password (for connection)

adminUser

Key: com.unblu.storage.database.live.adminUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.adminUser=null

Database admin user (for connection)

datasourceFactory

Key: com.unblu.storage.database.live.datasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.live.datasourceFactory=null

Which datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI

datasourceName

Key: com.unblu.storage.database.live.datasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.datasourceName=null

JNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.

driver

Key: com.unblu.storage.database.live.driver

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.driver=null

Jdbc Driver class (for main tables)

jdbcProperties

Key: com.unblu.storage.database.live.jdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.live.jdbcProperties=null

Jdbc Properties (for main tables)

password

Key: com.unblu.storage.database.live.password

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.password=null

Database password (for connection) (for main tables)

platform

Key: com.unblu.storage.database.live.platform

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.platform=null

EclipseLink platform class (for main tables)

poolInitial

Key: com.unblu.storage.database.live.poolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.poolInitial=null

This is the number of connections connected at startup (Default=1) (for main tables)

poolMax

Key: com.unblu.storage.database.live.poolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.poolMax=null

Specifies the maximum number of connections in the pool (Default=32) (for main tables)

poolMinIdle

Key: com.unblu.storage.database.live.poolMinIdle

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.live.poolMinIdle=null

Minimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!

schema

Key: com.unblu.storage.database.live.schema

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.schema=null

DatabaseSchema (for main tables)

url

Key: com.unblu.storage.database.live.url

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.url=null

Database url (for main tables)

user

Key: com.unblu.storage.database.live.user

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.live.user=null

Database user (for connection) (for main tables)

"New assignment request" notification email configuration

Enable "new assignment request" email notifications

Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.enabled

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.mail_notification.newAssignmentRequestNotification.enabled=false

Specify whether "new assignment request" email notifications are enabled

"New assignment request" notification email recipients

Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.recipients

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.core.mail_notification.newAssignmentRequestNotification.recipients=[]

List of email addresses to receive "new assignment request" email notifications

"New assignment request" email notification delay (in ms)

Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.timeOut

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 10000
com.unblu.core.mail_notification.newAssignmentRequestNotification.timeOut=10000

The time in milliseconds that agents have to answer an assignment request before the email notification about a new pending request is sent out. If no agents are available to deal with the request, the notification email is sent immediately.

"New assignment request" notification email

"New assignment request" notification email BCC addresses

Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.bccEmails

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.bccEmails=[]

List of BCC addresses for "new assignment request" notification emails

"New assignment request" notification "reply to" email address

Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.replyToEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.replyToEmail=null

Reply-to address for "new assignment request" notification emails

"New assignment request" notification sender address

Key: com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.senderEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.mail_notification.newAssignmentRequestNotification.mail.senderEmail=null

Sender address for "new assignment request" notification emails

Mail push notification configuration

Enable email notification for incoming calls

Key: com.unblu.core.push_notification.mail.enableEmailIncomingCallPushNotification

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.push_notification.mail.enableEmailIncomingCallPushNotification=true

Enable the email option for "incoming call" push notifications

Enable "missed call" push notification emails

Key: com.unblu.core.push_notification.mail.enableEmailMissedCallPushNotification

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.push_notification.mail.enableEmailMissedCallPushNotification=true

Enable the email option for "missed call" push notifications

Enable push notification via email for new messages

Key: com.unblu.core.push_notification.mail.enableEmailNewMessagesPushNotification

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: true
com.unblu.core.push_notification.mail.enableEmailNewMessagesPushNotification=true

Enable the email option for "new messages" push notifications

Enable push notifications via email

Key: com.unblu.core.push_notification.mail.enableEmailPushNotification

Allowed Scopes: GLOBAL, ACCOUNT, TEAM, USER

# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.push_notification.mail.enableEmailPushNotification=false

Enable email push notifications

Push Notification Configuration

Enable push notifications

Key: com.unblu.core.push_notification.enablePushNotification

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: BOOLEAN
# Default Value: false
com.unblu.core.push_notification.enablePushNotification=false

Whether push notification is enabled or not.

Push notification debounce delay

Key: com.unblu.core.push_notification.pushNotificationDebounceDelay

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 1000
com.unblu.core.push_notification.pushNotificationDebounceDelay=1000

The interval before a notification is sent, allowing the new message to be marked as read. Within a conversation, only one notification is sent for all messages sent within the time interval. Each new message delays the sending of the notification by the interval specified.

Push notification debounce delay while active in conversation

Key: com.unblu.core.push_notification.pushNotificationDebounceDelayWhenInConversation

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: INTEGER
# Default Value: 10000
com.unblu.core.push_notification.pushNotificationDebounceDelayWhenInConversation=10000

The interval before a notification is sent, allowing the new message to be marked as read, if the person has an active connection to the conversation. Within a conversation, only one notification is sent for all messages sent within the time interval. Each new message delays the sending of the notification by the interval specified.

New messages mail notification

"New message" notification BCC addresses

Key: com.unblu.core.push_notification.mail.messages.anonymous.bccEmails

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.core.push_notification.mail.messages.anonymous.bccEmails=[]

List of BCC addresses for "new messages" notification emails

"Reply to" address for "new message" notifications

Key: com.unblu.core.push_notification.mail.messages.anonymous.replyToEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.messages.anonymous.replyToEmail=null

Reply-to address for "new message" notification emails

Sender address for "new message" push notification emails

Key: com.unblu.core.push_notification.mail.messages.anonymous.senderEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.messages.anonymous.senderEmail=null

Sender address for "new messages" push notification mails

Incoming call notification mail

"Incoming call" notification BCC addresses

Key: com.unblu.core.push_notification.mail.call.bccEmails

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.core.push_notification.mail.call.bccEmails=[]

List of BCC addresses for "incoming call" notification emails

"Reply to" address for "incoming call" notifications

Key: com.unblu.core.push_notification.mail.call.replyToEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.call.replyToEmail=null

Reply-to address for "incoming call" notification emails

Sender address for "incoming call" notifications

Key: com.unblu.core.push_notification.mail.call.senderEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.call.senderEmail=null

Sender address for "incoming call" notification emails

Missed call notification emails

BCC addresses for "missed call" notification emails

Key: com.unblu.core.push_notification.mail.call.missed.bccEmails

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.core.push_notification.mail.call.missed.bccEmails=[]

List of BCC addresses for "missed call" notification emails

Reply-to address for "missed call" notification emails

Key: com.unblu.core.push_notification.mail.call.missed.replyToEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.call.missed.replyToEmail=null

Sender address for "missed call" notification emails

Key: com.unblu.core.push_notification.mail.call.missed.senderEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.call.missed.senderEmail=null

New messages notification mail

BCC addresses for "new message" notifications

Key: com.unblu.core.push_notification.mail.messages.authenticated.bccEmails

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING[]
# Default Value: []
com.unblu.core.push_notification.mail.messages.authenticated.bccEmails=[]

List of BCC addresses for "new messages" push notification emails

"Reply to" address for "new messages" notifications

Key: com.unblu.core.push_notification.mail.messages.authenticated.replyToEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.messages.authenticated.replyToEmail=null

Reply-to address for "new messages" push notification emails

Sender address for "new messages" notifications

Key: com.unblu.core.push_notification.mail.messages.authenticated.senderEmail

Allowed Scopes: GLOBAL, ACCOUNT

# TYPE: STRING
# Default Value: null
com.unblu.core.push_notification.mail.messages.authenticated.senderEmail=null

Sender address for "new message" push notification emails

BlobStoreFactory

nodeStoreExpirationTime

Key: com.unblu.server.storage.blob.nodeStoreExpirationTime

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: 7200
com.unblu.server.storage.blob.nodeStoreExpirationTime=7200

Expiration time for blobs on the node blob store

nodeStoreType

Key: com.unblu.server.storage.blob.nodeStoreType

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: Memory
com.unblu.server.storage.blob.nodeStoreType=Memory

Type of the node blob store (Memory or File allowed)

persistentStoreType

Key: com.unblu.server.storage.blob.persistentStoreType

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: Database
com.unblu.server.storage.blob.persistentStoreType=Database

Type of the persistent blob store (Database, S3, or GCS are supported)

GcsBlobStore

bucketName

Key: com.unblu.server.storage.blob.store.gcs.bucketName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.server.storage.blob.store.gcs.bucketName=null

GCS bucket name

folder

Key: com.unblu.server.storage.blob.store.gcs.folder

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: blobs
com.unblu.server.storage.blob.store.gcs.folder=blobs

Folder in GCS bucket

gcsServiceAccountKey

Key: com.unblu.server.storage.blob.store.gcs.gcsServiceAccountKey

Allowed Scopes: IMMUTABLE

# TYPE: MULTILINE_STRING
# Default Value: null
com.unblu.server.storage.blob.store.gcs.gcsServiceAccountKey=null

Service account key for GCS (in JSON format). Optional, if not configured Application Default Credentials (ADC) will be used.

S3BlobStore

bucketName

Key: com.unblu.server.storage.blob.store.s3.bucketName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.server.storage.blob.store.s3.bucketName=null

Amazon S3 bucket name

endpoint

Key: com.unblu.server.storage.blob.store.s3.endpoint

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.server.storage.blob.store.s3.endpoint=null

Amazon S3 endpoint, required to configure third-party S3 compliant service

folder

Key: com.unblu.server.storage.blob.store.s3.folder

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.server.storage.blob.store.s3.folder=null

Folder in Amazon S3 bucket

MainStorageConfiguration

adminDatasourceFactory

Key: com.unblu.storage.database.main.adminDatasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.main.adminDatasourceFactory=null

Which datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI

adminDatasourceName

Key: com.unblu.storage.database.main.adminDatasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.adminDatasourceName=null

JNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified

adminJdbcProperties

Key: com.unblu.storage.database.main.adminJdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.main.adminJdbcProperties=null

Jdbc Properties for admin connection

adminPassword

Key: com.unblu.storage.database.main.adminPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.adminPassword=null

Database admin password (for connection)

adminUser

Key: com.unblu.storage.database.main.adminUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.adminUser=null

Database admin user (for connection)

datasourceFactory

Key: com.unblu.storage.database.main.datasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.main.datasourceFactory=null

Which datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI

datasourceName

Key: com.unblu.storage.database.main.datasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.datasourceName=null

JNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.

driver

Key: com.unblu.storage.database.main.driver

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.driver=null

Jdbc Driver class (for main tables)

jdbcProperties

Key: com.unblu.storage.database.main.jdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.main.jdbcProperties=null

Jdbc Properties (for main tables)

password

Key: com.unblu.storage.database.main.password

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.password=null

Database password (for connection) (for main tables)

platform

Key: com.unblu.storage.database.main.platform

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.platform=null

EclipseLink platform class (for main tables)

poolInitial

Key: com.unblu.storage.database.main.poolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.poolInitial=null

This is the number of connections connected at startup (Default=1) (for main tables)

poolMax

Key: com.unblu.storage.database.main.poolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.poolMax=null

Specifies the maximum number of connection in the pool (Default=32) (for main tables)

poolMinIdle

Key: com.unblu.storage.database.main.poolMinIdle

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.main.poolMinIdle=null

Minimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!

readPoolInitial

Key: com.unblu.storage.database.main.readPoolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolInitial=null

This is the number of readonly connections connected at startup (Default=1) (for main tables)

readPoolMax

Key: com.unblu.storage.database.main.readPoolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolMax=null

Specifies the maximum number of readonyl connection in the pool (Default=32) (for main tables)

readPoolPassword

Key: com.unblu.storage.database.main.readPoolPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolPassword=null

Database password readonly user (for connection) (for main tables)

readPoolUrl

Key: com.unblu.storage.database.main.readPoolUrl

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolUrl=null

Database url if read and write is seperated (for main tables)

readPoolUser

Key: com.unblu.storage.database.main.readPoolUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.readPoolUser=null

Database readonly user (for connection) (for main tables)

schema

Key: com.unblu.storage.database.main.schema

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.schema=null

DatabaseSchema (for main tables)

url

Key: com.unblu.storage.database.main.url

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.url=null

Database url (for main tables)

user

Key: com.unblu.storage.database.main.user

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.main.user=null

Database user (for connection) (for main tables)

MessengerStorageConfiguration

adminDatasourceFactory

Key: com.unblu.storage.database.umm.adminDatasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.umm.adminDatasourceFactory=null

Which datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI

adminDatasourceName

Key: com.unblu.storage.database.umm.adminDatasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.adminDatasourceName=null

JNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified

adminJdbcProperties

Key: com.unblu.storage.database.umm.adminJdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.umm.adminJdbcProperties=null

Jdbc Properties for admin connection

adminPassword

Key: com.unblu.storage.database.umm.adminPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.adminPassword=null

Database admin password (for connection)

adminUser

Key: com.unblu.storage.database.umm.adminUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.adminUser=null

Database admin user (for connection)

datasourceFactory

Key: com.unblu.storage.database.umm.datasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.umm.datasourceFactory=null

Which datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI

datasourceName

Key: com.unblu.storage.database.umm.datasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.datasourceName=null

JNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.

driver

Key: com.unblu.storage.database.umm.driver

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.driver=null

Jdbc Driver class (for messenger tables)

jdbcProperties

Key: com.unblu.storage.database.umm.jdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.umm.jdbcProperties=null

Jdbc Properties (for messenger tables)

password

Key: com.unblu.storage.database.umm.password

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.password=null

Database password (for connection) (for messenger tables)

platform

Key: com.unblu.storage.database.umm.platform

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.platform=null

EclipseLink platform class (for messenger tables)

poolInitial

Key: com.unblu.storage.database.umm.poolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.poolInitial=null

This is the number of connections connected at startup (Default=1) (for messenger tables)

poolMax

Key: com.unblu.storage.database.umm.poolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.poolMax=null

Specifies the maximum number of connection in the pool (Default=32) (for messenger tables)

poolMinIdle

Key: com.unblu.storage.database.umm.poolMinIdle

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.umm.poolMinIdle=null

Minimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!

readPoolInitial

Key: com.unblu.storage.database.umm.readPoolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolInitial=null

This is the number of readonly connections connected at startup (Default=1) (for messenger tables)

readPoolMax

Key: com.unblu.storage.database.umm.readPoolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolMax=null

Specifies the maximum number of readonyl connection in the pool (Default=32) (for messenger tables)

readPoolPassword

Key: com.unblu.storage.database.umm.readPoolPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolPassword=null

Database password readonly user (for connection) (for messenger tables)

readPoolUrl

Key: com.unblu.storage.database.umm.readPoolUrl

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolUrl=null

Database url if read and write is seperated (for messenger tables)

readPoolUser

Key: com.unblu.storage.database.umm.readPoolUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.readPoolUser=null

Database readonly user (for connection) (for messenger tables)

schema

Key: com.unblu.storage.database.umm.schema

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.schema=null

DatabaseSchema (for messenger tables)

url

Key: com.unblu.storage.database.umm.url

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.url=null

Database url (for messenger tables)

user

Key: com.unblu.storage.database.umm.user

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.umm.user=null

Database user (for connection) (for messenger tables)

StatisticsStorageConfiguration

adminDatasourceFactory

Key: com.unblu.storage.database.stats.adminDatasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.stats.adminDatasourceFactory=null

Which datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI

adminDatasourceName

Key: com.unblu.storage.database.stats.adminDatasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.adminDatasourceName=null

JNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified

adminJdbcProperties

Key: com.unblu.storage.database.stats.adminJdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.stats.adminJdbcProperties=null

Jdbc Properties for admin connection

adminPassword

Key: com.unblu.storage.database.stats.adminPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.adminPassword=null

Database admin password (for connection)

adminUser

Key: com.unblu.storage.database.stats.adminUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.adminUser=null

Database admin user (for connection)

datasourceFactory

Key: com.unblu.storage.database.stats.datasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.stats.datasourceFactory=null

Which datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI

datasourceName

Key: com.unblu.storage.database.stats.datasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.datasourceName=null

JNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.

driver

Key: com.unblu.storage.database.stats.driver

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.driver=null

Jdbc Driver class (fro statistic tables)

jdbcProperties

Key: com.unblu.storage.database.stats.jdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.stats.jdbcProperties=null

Jdbc Properties (fro statistic tables)

password

Key: com.unblu.storage.database.stats.password

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.password=null

Database password (for connection) (fro statistic tables)

platform

Key: com.unblu.storage.database.stats.platform

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.platform=null

EclipseLink platform class (fro statistic tables)

poolInitial

Key: com.unblu.storage.database.stats.poolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.poolInitial=null

This is the number of connections connected at startup (Default=1) (for statistic tables)

poolMax

Key: com.unblu.storage.database.stats.poolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.poolMax=null

Specifies the maximum number of connection in the pool (Default=32) (for statistic tables)

poolMinIdle

Key: com.unblu.storage.database.stats.poolMinIdle

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.stats.poolMinIdle=null

Minimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!

readPoolInitial

Key: com.unblu.storage.database.stats.readPoolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolInitial=null

This is the number of readonly connections connected at startup (Default=1) (for statistic tables)

readPoolMax

Key: com.unblu.storage.database.stats.readPoolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolMax=null

Specifies the maximum number of readonyl connection in the pool (Default=32) (for statistic tables)

readPoolPassword

Key: com.unblu.storage.database.stats.readPoolPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolPassword=null

Database password readonly user (for connection) (for statistic tables)

readPoolUrl

Key: com.unblu.storage.database.stats.readPoolUrl

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolUrl=null

Database url if read and write is seperated (for statistic tables)

readPoolUser

Key: com.unblu.storage.database.stats.readPoolUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.readPoolUser=null

Database readonly user (for connection) (for statistic tables)

schema

Key: com.unblu.storage.database.stats.schema

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.schema=null

DatabaseSchema (fro statistic tables)

sessionMigrationEnabled

Key: com.unblu.storage.database.stats.sessionMigrationEnabled

Allowed Scopes: IMMUTABLE

# TYPE: BOOLEAN
# Default Value: true
com.unblu.storage.database.stats.sessionMigrationEnabled=true

Should the v4-sessions be migrated to v6-conversations?

sessionMigrationNumberOfMonth

Key: com.unblu.storage.database.stats.sessionMigrationNumberOfMonth

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: 12
com.unblu.storage.database.stats.sessionMigrationNumberOfMonth=12

How many months of the old v4 sessions should be migrated

url

Key: com.unblu.storage.database.stats.url

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.url=null

Database url (fro statistic tables)

user

Key: com.unblu.storage.database.stats.user

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.stats.user=null

Database user (for connection) (fro statistic tables)

WebhookStorageConfiguration

adminDatasourceFactory

Key: com.unblu.storage.database.weho.adminDatasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.weho.adminDatasourceFactory=null

Which datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI

adminDatasourceName

Key: com.unblu.storage.database.weho.adminDatasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.adminDatasourceName=null

JNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified

adminJdbcProperties

Key: com.unblu.storage.database.weho.adminJdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.weho.adminJdbcProperties=null

Jdbc Properties for admin connection

adminPassword

Key: com.unblu.storage.database.weho.adminPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.adminPassword=null

Database admin password (for connection)

adminUser

Key: com.unblu.storage.database.weho.adminUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.adminUser=null

Database admin user (for connection)

datasourceFactory

Key: com.unblu.storage.database.weho.datasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.weho.datasourceFactory=null

Which datasource to use. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI

datasourceName

Key: com.unblu.storage.database.weho.datasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.datasourceName=null

JNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.

driver

Key: com.unblu.storage.database.weho.driver

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.driver=null

Jdbc Driver class (fro statistic tables)

jdbcProperties

Key: com.unblu.storage.database.weho.jdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.weho.jdbcProperties=null

Jdbc Properties (fro statistic tables)

password

Key: com.unblu.storage.database.weho.password

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.password=null

Database password (for connection) (fro statistic tables)

platform

Key: com.unblu.storage.database.weho.platform

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.platform=null

EclipseLink platform class (fro statistic tables)

poolInitial

Key: com.unblu.storage.database.weho.poolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.poolInitial=null

This is the number of connections connected at startup (Default=1) (for webhook tables)

poolMax

Key: com.unblu.storage.database.weho.poolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.poolMax=null

Specifies the maximum number of connection in the pool (Default=32) (for webhook tables)

poolMinIdle

Key: com.unblu.storage.database.weho.poolMinIdle

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: null
com.unblu.storage.database.weho.poolMinIdle=null

Minimum number of idle connections that HikariCP tries to maintain in the pool. Only applies to HikariCP!

readPoolInitial

Key: com.unblu.storage.database.weho.readPoolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolInitial=null

This is the number of readonly connections connected at startup (Default=1) (for webhook tables)

readPoolMax

Key: com.unblu.storage.database.weho.readPoolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolMax=null

Specifies the maximum number of readonyl connection in the pool (Default=32) (for webhook tables)

readPoolPassword

Key: com.unblu.storage.database.weho.readPoolPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolPassword=null

Database password readonly user (for connection) (for webhook tables)

readPoolUrl

Key: com.unblu.storage.database.weho.readPoolUrl

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolUrl=null

Database url if read and write is seperated (for webhook tables)

readPoolUser

Key: com.unblu.storage.database.weho.readPoolUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.readPoolUser=null

Database readonly user (for connection) (for webhook tables)

schema

Key: com.unblu.storage.database.weho.schema

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.schema=null

DatabaseSchema (fro statistic tables)

url

Key: com.unblu.storage.database.weho.url

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.url=null

Database url (fro statistic tables)

user

Key: com.unblu.storage.database.weho.user

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.weho.user=null

Database user (for connection) (fro statistic tables)

StorageConfiguration

adminDatasourceFactory

Key: com.unblu.storage.database.adminDatasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: null
com.unblu.storage.database.adminDatasourceFactory=null

Which datasource to use with additional DB rights. Values: INTERNAL (default): use other config properties to configure datasource, USE_PROVIDED: Allows to define an adminDatasourceName to be retrieved from JNDI

adminDatasourceName

Key: com.unblu.storage.database.adminDatasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.adminDatasourceName=null

JNDI data source name with additional DB rights. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu_admin. Only active when datasourceFactory=USE_PROVIDED is used. Falls back to datasourceName if not specified

adminJdbcProperties

Key: com.unblu.storage.database.adminJdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.adminJdbcProperties=null

Jdbc Properties for admin connection

adminPassword

Key: com.unblu.storage.database.adminPassword

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.adminPassword=null

Database admin password (for connection)

adminUser

Key: com.unblu.storage.database.adminUser

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.adminUser=null

Database admin user (for connection)

datasourceFactory

Key: com.unblu.storage.database.datasourceFactory

Allowed Scopes: IMMUTABLE

# TYPE: ENUM(HIKARI|INTERNAL|USE_PROVIDED)
# Default Value: HIKARI
com.unblu.storage.database.datasourceFactory=HIKARI

Which datasource to use. Values: INTERNAL (eclipse-link): use other config properties to configure datasource, USE_PROVIDED: Allows to define a datasourceName to be retrieved from JNDI, HIKARI: (default) Hikari connection-pool(see https://github.com/brettwooldridge/HikariCP)

datasourceName

Key: com.unblu.storage.database.datasourceName

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: jdbc/unblu
com.unblu.storage.database.datasourceName=jdbc/unblu

JNDI data source name. Full name is java:comp/env/<datasourceName>. Default: java:comp/env/jdbc/unblu. Only active when datasourceFactory=USE_PROVIDED is used.

dbSetupEnabled

Key: com.unblu.storage.database.dbSetupEnabled

Allowed Scopes: IMMUTABLE

# TYPE: BOOLEAN
# Default Value: true
com.unblu.storage.database.dbSetupEnabled=true

Should the database setup procedure run or not (at server-startup) ATTENTION: The DB must be on the same state (version) then the unblu-server!

driver

Key: com.unblu.storage.database.driver

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: org.h2.Driver
com.unblu.storage.database.driver=org.h2.Driver

Jdbc Driver class

jdbcProperties

Key: com.unblu.storage.database.jdbcProperties

Allowed Scopes: IMMUTABLE

# TYPE: STRING[]
# Default Value: null
com.unblu.storage.database.jdbcProperties=null

Jdbc Properties

liquibaseSchema

Key: com.unblu.storage.database.liquibaseSchema

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.liquibaseSchema=null

Database schema for Liquibase tables

password

Key: com.unblu.storage.database.password

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: secret
com.unblu.storage.database.password=secret

Database password (for connection)

platform

Key: com.unblu.storage.database.platform

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: Auto
com.unblu.storage.database.platform=Auto

EclipseLink platform class

poolInitial

Key: com.unblu.storage.database.poolInitial

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: null
com.unblu.storage.database.poolInitial=null

This is the number of connections connected at startup (Default=1)

poolMax

Key: com.unblu.storage.database.poolMax

Allowed Scopes: IMMUTABLE

# TYPE: STRING
# Default Value: 20
com.unblu.storage.database.poolMax=20

Specifies the maximum number of connection in the pool

poolMinIdle

Key: com.unblu.storage.database.poolMinIdle

Allowed Scopes: IMMUTABLE

# TYPE: INTEGER
# Default Value: 20
com.unblu.storage.database.poolMinIdle=20

Minimum number of