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Cookie Settings

What are cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, unblu) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies and other tracking technologies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us and the third parties we work with to track and target the interests of our users (like you) to enhance the experience on our Websites and improve the functionality of the services we provide to you. We also use cookies to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of cookies served through our Websites and the purposes they perform are described in the following sections.

Controlling cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

The cookies we use

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Essential Website Cookies

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These first-party cookies are strictly necessary to provide you with services available through our websites and the unblu service. Because these cookies are strictly necessary to deliver the websites to you, you cannot refuse them without impacting how our websites function.

Name Description
unblu-web-session A cookie that expires at the end of your browsing session used to maintain consistent communication with the web server that delivers content on our website.
x-unblu-authsession A cookie that expires after a week that exists once you have logged in and authenticated yourself on our website.
x-unblu-clientdata This contains multiple elements of information needed for the unblu live collaboration suite.
AWSELB A cookie that expires at the end of your browsing session and set by our infrastructure provider to help direct your requests to the most appropriate web server, maintaining optimal performance.

Analytics Cookies

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These first-party cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our websites and application for you in order to enhance your experience.

We use Google Analytics and Hotjar for this statistical analysis and no personal data is shared.

Name Description
A cookie that expires after 90 days, which helps us understand how you have reached our site over multiple visits.
Cookies set by Google for their analytics solution that we use via Google's Tag Manager solution.
_hjIncludedInSample A cookie set by Hotjar to let it know whether you are included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. This expires when the browsing session ends.

Targeting & Personalization Cookies

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We utilise the HubSpot marketing platform to help us personalise and target our marketing activities. Through the use of HubSpot, the following cookies are used. Deselecting this category removes these cookies and prevents further tracking.

Name Description
A set of cookies used by HubSpot to help track your activity throughout our site, helping us to serve you more relevant content. See here for further details.

Advertising Cookies

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Third-party cookies are used to make our advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.

The cookies used are subject to change and under the control of the third-party entity – in our case, we use Google's advertising network as well as LinkedIn. Therefore, we simply provide you an option for you to initially opt-out of this category of cookie before accepting. If you have already accepted but have since changed your mind and would like to opt-out of this category of cookie, you may head to http://optout.networkadvertising.org where you may choose to opt-out of many third party services. Twitter has specific information here: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads. Information on the cookies set by LinkedIn can be found here - https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out and here - https://www.linkedin.com/psettings/advertising.

Other helpful resources

To learn more about advertisers' use of cookies the following links are helpful:

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

For other browsers, please consult the documentation that your browser manufacturer provides.