In this webinar, we discuss how to put the customer at the heart of your strategy. Why? Because most customers interact with their insurer less than once a year. With so few customer interactions, it’s critical that insurers deliver these experiences well. Each interaction needs to be treated like a critical moment of truth, especially in the claims process, where insurers often have to prove themselves.
We believe that conversational banking needs to go further than just bot-based interactions. The best conversations involve people on both sides, with assistance and guidance from technology. In this context, conversational banking brings together the processing power, storage ability and connectivity of technology together with the human ability to connect and converse with another person.
In this webinar, we break down how to integrate Unblu into the most popular messaging platforms. Why? Because this demanding industry requires you to communicate with your customers through channels they already use. Connect with them via their favourite social messaging applications like WhatsApp, iMessage, WeChat or Facebook Messenger now.
In this webinar we will explain how the design and implementation of hybrid "customer journeys" is the path that many financial institutions have taken to provide innovative and relevant experiences for their customers.
In this webinar, we discuss each new feature and which specific pain points we are solving: How to integrate WhatsApp right now? And what’s up with Bot Integrations meaning to make your advisor hybrid? Find out what the enhanced new User Interface means for your agents, in order to successfully collaborate with their clients.
If you succeed in delivering a great customer experience during the prove-it claims process, you reap considerable rewards. Join us to find out how Unblu can increase customer satisfaction and process efficiency through this important customer engagement journey.
One of our Solution Consultants will give you an introduction to our suite. That doesn't replace a more personalized demo but is a good way to get a good understanding of our product.
In this webinar we explain how we integrate Unblu into WhatsApp for providing a better customer experience.
Luc shares Unblu’s roadmap for conversational banking and explains how Unblu is well-positioned to be your long-term partner in delivering the conversational experience online.
How is exponential technology transforming the banking sector? Join co-hosts Ignasi Barri (GFT), Ricardo Elizo, (GFT) and Patrick Hug (Unblu) for insight and discussion into how the sector is evolving with technology.
Alexander Wu (Technical Sales Engineer at Tokbox), and Jens Rabe (COO at Unblu), explain why the rise in the adoption of video communications represents an opportunity for financial services.
In this 60-minutes webinar, we explain how to deploy Unblu 5 as a clustered environment using OpenShift as container-orchestration system, and Kubernetes for automating deployment, scaling and management of containerized applications.
Unblu 5 is the new version of the Unblu suite. Discover the new features and the product enhancements in this webinar.
In this hour webinar we explain how Secure Messaging is helping private bankers to establish a long-term and profitable customer relationship.
Discover how co-browsing helps banks to build bridges between online self-service interaction and traditional communication methods. Co-browsing implementation has a direct positive effect on customer satisfaction, sales conversion, and customer loyalty.
Discover how Unblu allows banks to keep complete control over the data flow, security architecture, and data storage.