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On-demand webinars

Unblu for Banking: Taking it to the next level

We believe that conversational banking needs to go further than just bot-based interactions. The best conversations involve people on both sides, with assistance and guidance from technology. In this context, conversational banking brings together the processing power, storage ability and connectivity of technology together with the human ability to connect and converse with another person.

Unblu for Insurance: Create meaningful customer journeys

In this webinar, we discuss how to put the customer at the heart of your strategy. Why? Because most customers interact with their insurer less than once a year. With so few customer interactions, it’s critical that insurers deliver these experiences well. Each interaction needs to be treated like a critical moment of truth, especially in the claims process, where insurers often have to prove themselves.

Social Messaging Integration

In this webinar, we break down how to integrate Unblu into the most popular messaging platforms. Why? Because this demanding industry requires you to communicate with your customers through channels they already use. Connect with them via their favourite social messaging applications like WhatsApp, iMessage, WeChat or Facebook Messenger now.

Chatbots & AI

In this webinar we will explain how the design and implementation of hybrid "customer journeys" is the path that many financial institutions have taken to provide innovative and relevant experiences for their customers.

What's new in Unblu 6?

In this webinar, we discuss each new feature and which specific pain points we are solving: How to integrate WhatsApp right now? And what’s up with Bot Integrations meaning to make your advisor hybrid? Find out what the enhanced new User Interface means for your agents, in order to successfully collaborate with their clients.

How Unblu takes the pain out of claims

If you succeed in delivering a great customer experience during the prove-it claims process, you reap considerable rewards. Join us to find out how Unblu can increase customer satisfaction and process efficiency through this important customer engagement journey.

Unblu clustering: scalable by design

In this 60-minutes webinar, we explain how to deploy Unblu 5 as a clustered environment using OpenShift as container-orchestration system, and Kubernetes for automating deployment, scaling and management of containerized applications.

How co-browsing can differentiate your customer service

Discover how co-browsing helps banks to build bridges between online self-service interaction and traditional communication methods. Co-browsing implementation has a direct positive effect on customer satisfaction, sales conversion, and customer loyalty.

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