As they embrace digital channels, financial organizations have a duty to meet their regulatory obligations with regards to client and customer communications. However, compliance needs often conflict with customer convenience but it doesn't have to be that way.
In this on-demand webinar, industry experts address this challenge through the lens of Carta’s drive to deliver stand-out digital experiences.
How to provide a reassuring digital presence that is human-centred by leveraging the Building Society ethos when building or reviewing your digital capabilities.
Financial advice has responded rapidly to the pandemic-driven digital transformation of operations, client interaction and shifting customer expectations.
In this 60-minute webinar, we will explore the new features in Unblu 7 and their potential impact on your business.
There is a great opportunity within the forced focus on digital initiatives for advisors. The question is - are you seeing that opportunity and are you ready to take advantage?
Mobile apps still have to excel when it comes to user experience. Conversational experiences are a must.
While businesses with a core focus on advisory services have had a challenging 2020, there is a great opportunity within the forced focus on digital initiatives.
We believe that conversational banking needs to go further than just bot-based interactions. Find out more about our proposition.
In this webinar, we discuss how to put the customer at the heart of your strategy. Each interaction needs to be treated like a critical moment of truth.
Connect with your customer via their favorite social messaging applications like WhatsApp, iMessage, WeChat, or Facebook Messenger.
Design hybrid "customer journeys". It is the path that many financial institutions have taken to provide innovative and relevant experiences for their customers.
Find out about the latest enhancements: screen sharing, chatbots APIs, external messenger APIs...
Find out how Unblu can increase customer satisfaction and process efficiency through this important customer engagement journey.
An introduction to our conversational platform, a good way to get a good understanding of our product.
Discover how to integrate Unblu into WhatsApp for providing a better customer experience.
We explain why Unblu is the right platform to become your long-term partner in delivering the conversational experience online.
How is exponential technology transforming the banking sector? Join co-hosts Ignasi Barri (GFT), Ricardo Elizo, (GFT) and Patrick Hug (Unblu) for insight and discussion into how the sector is evolving with technology.
We explain why the rise in the adoption of video communications represents an opportunity for financial services.
Discover the new features and product enhancements: secure messenger, new UI, improved co-browsing capabilities, and much more.
Discover how we are helping private bankers to establish a long-term and profitable customer relationship.
Co-browsing implementation has a direct positive effect on customer satisfaction, sales conversion, and customer loyalty.