UNBLU FOR RETAIL BANKS
Turn your customer service into a new revenue stream
Boost efficiency and customer engagement while increasing revenue with Unblu’s Conversational Engagement Platform.
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Immediate impact
Deflect queries and enhance customer communication with interactions that are efficient, profitable, and productive.
Bot resolution rate
Emails on active advisory
Positive customer
satisfaction
Digital sales conversion rate
Greater efficiency – fewer costs
Increase agent efficiency by more effectively distributing channel requests – while leveraging Conversational AI, Live Chat and other Unblu capabilities to reduce the strain on phone lines and email channels. This allows agents to better support customers with accurate and personalized responses.
Improved customer engagement
Empower your agents to proactively guide customers in a streamlined and visual manner. Ensure a frictionless experience that establishes trust and increases satisfaction throughout the customer journey, from initial onboarding to ongoing online transactions.
The heart of your community
Optimize your branch network by empowering remote agents and advisors to serve multiple branches. Our interactive and on-site solution is cost-effective, profitable, and provides customers with a broader service offering at any location.
Find out how we empower your teams
Bank Advisor
Relationship Manager
Customer Service Agent
