Conversational Solutions for Financial Services

Unblu is a Swiss software company, founded in 2008, that helps the world’s leading banks and insurance companies to improve customer experience and boost transactions. Unblu has been part of Swiss Post Ltd since November, 2022.

Our mission

Our mission is to develop software for financial services institutions which enables meaningful conversations between financial service providers and their customers. We work hard, we laugh, never stop learning and celebrate our success together. Take a look behind the scenes at Unblu and meet the team. If you like what you see we are hiring!

More than 16 years partnering with financial institutions

Unblu has been working for over 16 years in the financial space. We have helped with over 170 banking and financial service implementations worldwide, including projects for UBS, Deutsche Bank and Intesa Sanpaolo. Unblu is the only Conversational Platform with reference implementations and partnerships with leading banking system companies including Temenos, Avaloq, Q2, Backbase, Ebankit, and more.

Our leadership team

Global Expertise, Regional Impact

Jens Rabe
Chief Executive Officer
Luc Haldimann
Chief Strategy Officer
Mark Faris
Chief Financial Officer
Elena Gilotta
Chief Legal Officer
Hakan Kocabeyoglu
Chief Product and Technology Officer
Javier Puga
Chief Growth Officer
Alexia Epplin
Chief People Officer
Mirko Tschäni
SVP Platform Engineering
David Eberlein
SVP Product Engineering
Jeremy Barnes
SVP Sales North America & UK
Philippe Ehrsam
SVP Sales EMEA
Simeon Galabov
VP Service Line Management

Unblu has been a great place to work. The variety and autonomy I desire coupled with a passionate organization that is driven to succeed.

Brad Amberley
Pre-Sales Engineer/Solution Consultant
Canada

The countless opportunities to learn everyday, the diversity of my work and last but not least the great people I work with. I like how supportive my team members are and how they are ready to help everyone who needs support, anytime.

Mihaela Vlahovska
Graphic Designer
Bulgaria

The open-minded and diverse culture is great. And I really appreciate that my research influences the development of the product. We are all working on the same goal and we have a great team spirit.

Sabine Mangold
UX researcher
Switzerland

I used to be a nomad, changing my career constantly after a certain amount of time. After nearly two years with Unblu, I’m not feeling bored anymore and enjoy doing my work every day.I think it’s because of the amazing, talented, dedicated and caring people at Unblu.

Deyang Khamritshang
Business Project Lead
Switzerland

A top-notch product and a diverse global team of superstars are what make Unblu special. You feel welcomed and your colleagues are ready to help you out at a moment’s notice. Be it technical expertise or non-technical expertise, there is always something new to learn and share at Unblu. My steepest learning curve so far.

Anirudh Choudary
Service Delivery Consultant/Technical Project Manager
Switzerland

News

27
Nov
'
25
Unblu names Jens Rabe CEO in planned leadership shift

Founder Luc Haldimann transitions to Chief Strategy Officer, paving the way for Jens Rabe to lead Unblu as CEO into its next phase of strategic momentum and market-driven innovation

25
Nov
'
25
Backbase partners with Unblu to close the gap between digital convenience and human trust

Partnership brings live chat, voice, video and co-browsing, directly into the AI-powered Banking Platform. Making it possible for banks to combine seamless digital experiences with the human touch when customers need it

22
Oct
'
25
Unblu strengthens industry relationships by attending global financial events hosted by key partners

Unblu continues to demonstrate its commitment to supporting its global network of partners and customers through active participation in key financial industry events around the world.

2
Oct
'
25
Unblu recognized in 2025 customer service solutions report

The Customer Service Solutions Landscape, Q3 2025, examines 34 customer service solutions vendors, and Unblu was listed with an industry focus on financial services.

Do you want to talk to our team?

If you’d like to get in touch with us regarding sales, marketing, support, or any other related topics, please take a moment to fill out our contact form. Your inquiry is important to us, and our team will review your submission and get back to you as soon as possible. We look forward to connecting with you!