Innovation that makes every digital conversation count

Unblu was founded in 2008 in Basel, Switzerland, on a simple conviction: the future of banking is neither fully automated nor purely human. It's both – woven together through secure, meaningful conversation.

Today, as part of Swiss Post Group, we continue pushing the boundaries of AI, real-time collaboration, and conversational engagement – so banks can serve clients the way clients expect to be served: instantly, personally, and securely.

Explore the platform

AI-powered conversations

Intelligent assistants, context-aware routing, and augmented advisors – all tuned for regulated financial workflows.

Real-time collaboration

Secure Co-Browsing, Document Collaboration, and Video & Voice – purpose-built for advisors and support agents.

Compliance by design

Every feature engineered around the strictest regulatory, audit, and data-sovereignty requirements banks face.

industry focus

Tailor-made for financial services

We don't dabble in finance – it's the only industry we serve.  Every product decision, integration, and certification is shaped by what retail banks, wealth managers, and insurers need to thrive in a regulated, client-centric world.

Retail &
digital banking

Turn self-service channels into trusted, human-connected experiences with Live Chat, Video & Voice, Co-Browsing, and AI chatbots embedded directly into your digital banking platform.

Wealth &
private banking

Give relationship managers the secure collaborative tools to deliver high-touch, compliant advisory at scale – with full audit trails.

Corporate
Banking

Bring corporate clients, relationship managers, and product specialists into one secure conversation with Co-Browsing, Video & Voice, and Document Collaboration.

Ecosystem

Pre-integrated with the banking systems you already run

Unblu is the only conversational platform with reference implementations across the leading core banking, digital banking, and cloud ecosystems.

Deliver seamless, compliant, and contextualized client engagement directly within the Avaloq web and mobile front ends

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Unblu powers Backbase digital banking apps and front-office workspaces so customers reach a real banker, RM, or advisor without ever leaving the app.

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Unblu replaces email, SMS, and phone with secure, compliant messaging, video, and document sharing that is natively embedded inside Wove Advisor and Wove Investor.

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Deliver compliant, advice-led conversations between advisors and clients – fully embedded in the Broadridge Advisor Workstation, with secure messaging that replaces email and SMS.

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Unblu embeds inside Temenos Digital, Temenos Wealth, and Temenos Journey Manager – so customers can reach a real banker, RM, or advisor without leaving the channel.

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Customers

Chosen by the world’s
most trusted financial brands

Over 170 top global banks and wealth management firms
place their trust in Unblu.

As of today we have more than 350 fully dedicated remote advisors, end of next year we are going to exceed more than 500 people, and by 2027 our plan is to reach 600 people that will be on the Unblu platform to interact remotely with their customers.