1. Product
    1. The Unblu Platform

      Over 120 financial institutions worldwide trust us

      Take a tour Guide Demo
      1. Features
        1. Secure Messenger
        2. Live Chat
        3. Video & Voice Chat
        4. Co-Browsing
        5. Screen Sharing
        6. Agent Desk
      2. Integrations
        1. Integration Overview
        2. Chatbot Integration
        3. Mobile SDK
         Security & Compliance Pricing
  2. Solutions
      1. Conversational Banking
      2. Retail Banking
      3. Private Banking
      4. Insurance
      5. Digital Customer Service
  3. Resources
    1. Learn
      1. Blog
      2. Downloads
      3. Webinars
      4. Testimonials
      5. e-Academy
      Cloud Status
    2. Support
      1. Technical Support
      2. Documentation
      3. API & Developers
  4. Partners
    1. Partner Program
      1. Overview
      2. Join
    2. Partner resources
      1. Partner login
  5. Company
      1. About Us
      2. Careers
      3. Contact Us
      4. News
      5. Events
      1. Latest News
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Getting Started

New to Unblu? Check out our guide for new users

Partner Resources

The resources that support our partners

API & Developers

Customise with our APIs and mobile SDK

Knowledge Guides

  1. Setup

    • What are the System requirements to run Unblu
    • Can I add the Unblu snippet dynamically
    • How can I embed my own button to start Unblu
    • How to set the cookie domain so an existing Unblu session remains active after navigating to a sub-domain
    • How to configure SMTP in an on-premise setup

  2. Co-Browsing

    • How to hide specific page element in a cobrowsing session
    • How to enable the agent to perform click actions within an embedded session
    • Refresh behavior in universal co-browsing when migrating session

  3. Admin Desk

    • How to set the Unblu user interface language
    • How to change the PIN code expiration time
    • How does Deputy Management work?

  4. Troubleshooting

    • How to overcome Safari Third Party Cookie Policy
    • Network Error 0x2ef3 KeepAliveTimeout
    • MySQL Default Values must be Overriden

  5. Chat

    • How to enable or disable chat
    • How to enable/disable the Chat Queue
    • How to customize the Unblu start chat tab

  6. File & Document Sharing

    • How to enable or disable file sharing
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About us

Unblu's Conversational Platform for Financial Services empowers financial institutions to increase online conversions, deliver better customer experience and build successful business relationships.

  • Guides
  • Co-Browsing
  • Secure Text Messaging
  • Live Chat
  • Chatbots
  • Secure Video Chat
  • Conversational Banking
  • Company
  • Company
  • Careers
  • Partners
  • Support
  • Documentation
  • Contact Us
  • Get in touch
  • [email protected]
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