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Company

The Conversational Platform for Financial Services

Unblu is a privately held Swiss company, founded in 2008, that helps the world's leading banks and insurance companies to improve customer experience and boost transactions.

Our mission

Our mission is to develop software for financial services institutions which enables meaningful conversations between financial service providers and their customers. We work hard, we laugh, never stop learning and celebrate our success together. Take a look behind the scenes at Unblu and meet the team. If you like what you see we are hiring!

More than 12 years partnering with financial institutions

Unblu has been working for over 12 years in the financial space. We have helped with over 150 banking and financial service implementations worldwide, including projects for UBS, Deutsche Bank and Intesa Sanpaolo. Unblu is the only Conversational Platform with reference implementations and partnerships with leading banking system companies including Temenos, Avaloq, Crealogix, Backbase, Ebankit, and more.

Using Unblu's Conversational Platform, we can provide our clients with a way to support and guide members at every step of their digital journey.

Dean Rathwell General Manager, Digital Banking

With this new online function, LUKB's advisors can make the documents on their screens visible on their customers' devices. That way, the documents or online applications can be clearly explained in a conversation.

Stefan Lüthy Head of Digitization and Multichannel Management at LUKB

More than 250 specialist investment advisors in our network, distributed throughout Spain, have been equipped with this new technology which allows them to attend and advise their clients remotely.

Carlos Ruiz Network Director of Renta 4 Banco

As a key part of our digital banking initiatives, Unblu’s co-browsing has enabled us to provide unrivalled customer support, allowing our customer care and financial advisors to reach “through” the screen and be right there alongside our customers, whenever and wherever they need us.

Our leadership team

With a wealth of financial and software experience, we've got a well-seasoned team at the helm.

  1. Luc Haldimann

    Luc Haldimann

    Chief Executive Officer

  2. Jens Rabe

    Jens Rabe

    Chief Operations Officer

  3. Mirko Tschäni

    Mirko Tschäni

    Chief Technology Officer

  4. Patrik Hug

    Patrik Hug

    Chief Sales Officer

  5. Mark Faris

    Mark Faris

    Chief Financial Officer

  6. Elena Gilotta

    Elena Gilotta

    General Counsel

  7. Arnold Christe

    Arnold Christe

    VP Consulting Services

  8. Javier Puga

    Javier Puga

    EVP Marketing

  9. Ramona Swadling

    Ramona Swadling

    EVP Human Resources

  10. Reto Ackermann

    Reto Ackermann

    VP Finances

  11. David Eberlein

    David Eberlein

    Head of Core Product Development

  12. Michael Gysel

    Michael Gysel

    Head of SRE

Great product, company vision, and working environment. We are all working towards the same goal, and that's something you can feel within the offices. Great colleagues, great multicultural teams to learn from.

Javier Puga EVP Marketing Switzerland

I love working here, I love the people here. You get freedom, you get room to experiment, even to fail if you need to.

Nick Cross Product Manager Switzerland

The best thing about our people is the incredible talent that we have, plus many different nationalities, I believe the last count was 22!

Jens Rabe COO Switzerland

Join the team

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News

  1. Unblu achieved SOC 2 Type 2 compliance

    Unblu achieved SOC 2 Type 2 compliance

    Following an independent audit, Unblu’s Conversational Engagement Platform achieves SOC 2 Type 2 Compliance, the most up-to-date information security certification available.

  2. Unblu announces partnership with digital Innovator Clinc AI

    Unblu announces partnership with digital Innovator Clinc AI

    Unblu partners with US-based company Clinc to deliver groundbreaking, AI-driven digital solutions for banks and credit unions.

  3. Unblu acquires adiacom, a Swiss-based SaaS provider specialized in video and remote advice solutions for highly regulated industries

    Unblu acquires adiacom, a Swiss-based SaaS provider specialized in video and remote advice solutions for highly regulated industries

    Unblu has announced the acquisition of the Swiss-based SaaS provider adiacom. Based in Aarau, adiacom is highly specialized in developing and implementing video and remote advice solutions for highly regulated sectors such as banking, insurance and government.

  4. Unblu announces strategic partnership with Swiss Post

    Unblu announces strategic partnership with Swiss Post

    Swiss Post has acquired a majority stake in Unblu. The Basel-based company will become an independent subsidiary of Swiss Post, and will continue to operate as an autonomous company after the majority investment.

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See Unblu in action

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