Conversational Solutions for Financial Services

The recertification provides Unblu customers with added assurance that the platform upholds the highest standards of security and compliance within the industry. Unblu is pleased to announce the successful recertification of its SOC 2 Type 2 compliance, now with an extended scope that includes the Swiss Sovereign Cloud.  Expanding our SOC 2 Type 2 certification to include the Swiss Sovereign Cloud is a major step forward in our continued focus on delivering secure and compliant solutions to our clients in Europe and worldwide Jens Rabe, Co-CEO of Unblu This significant achievement builds upon the company’s initial SOC 2 Type 2 compliance for the Google Cloud platform (GCP) achieved in 2023, and further reinforces Unblu’s commitment to delivering secure, private, and independent cloud services. The SOC 2 Type 2 audit, conducted by leading financial services auditing firm BDO, rigorously examines the operational effectiveness of a cloud-based service organization’s information security controls over a defined period. The report generated by the audit outlines how well a company’s systems and controls perform according to the Trust Service Criteria (TSC). This recertification extends the audit's scope beyond the GCP to include the Swiss Sovereign Cloud, ensuring that Unblu continues to meet the highest standards of security and privacy. “Expanding our SOC 2 Type 2 certification to include the Swiss Sovereign Cloud is a major step forward in our continued focus on delivering secure and compliant solutions to our clients in Europe and worldwide,” said Jens Rabe, Co-CEO of Unblu. This expanded certification not only ensures that Unblu adheres to the highest standards for cloud security, but also highlights the company’s strategic efforts to offer an internationally compliant, secure, and future-proof platform to meet the evolving needs of its customers.

The promotion builds on Hakan’s strong track record of success in the company, enabling him to increase his unique impact in delivering product excellence. Hakan Kocabeyoglu has been appointed Chief Product Officer, moving from his role as EVP of Product at Unblu.  Hakan has been at Unblu for four and a half years, beginning in professional services, before taking responsibility for product management, pre-sales, and the Unblu partner ecosystem. Hakan has brought his characteristic drive and personality to each of these roles, with his efforts proving crucial to the ongoing success of the company. I am excited to lead our product strategy into new horizons, ensuring that we continue to deliver exceptional value and transformative solutions to our customers. Hakan Kocabeyoglu, CPO at Unblu “After joining the company, it was immediately clear that Hakan embodied the kind of employee we look for here at Unblu,” said Jens Rabe, Co-CEO at Unblu. “Not only does he bring a specific and highly valuable skill set to the organization, but he also spearheads change by inspiring those around him. We look forward to seeing what he does moving forward.” “As I step into the role of Chief Product Officer, I am reminded of the journey with each role I held within Unblu. Each step has been a learning curve and a testament to the power of vision, collaboration, and innovation. I am excited to lead our product strategy into new horizons, ensuring that we continue to deliver exceptional value and transformative solutions to our customers.” said Hakan Kocabeyoglu, CPO at Unblu. In his new role as CPO, Hakan is committed to leveraging his extensive experience to drive innovation, enhance customer satisfaction, and shape the future of the company’s product offerings. Prior to Unblu, Hakan gained extensive experience working in operations, project, and portfolio management, favoring a strategic leadership approach across numerous sectors, including pharmaceutical, banking and IT.

Unblu was announced as the winner of the award on December 12 at the 9th Annual Private Banking Conference & Awards 2024 held in Zurich, Switzerland. Zurich, Switzerland, December 12, 2024 – Unblu was awarded “Outstanding Front-end Digital Solutions Provider” by Arena International at their 9th annual awards ceremony, held in the Zurich Marriott Hotel.  During the Gala Awards Dinner, companies and institutions were singled out for excellence in fourteen different areas. Unblu was placed in the category, “Outstanding Front-End Digital Solutions Provider,” and was subsequently selected as the winner.“This award recognizes the exceptional value Unblu offers financial institutions, driving stronger client relationships through secure, meaningful, and convenient digital interactions,” said Javier Puga, CMO at Unblu. “We are immensely proud of this achievement.” This award recognizes the exceptional value Unblu offers financial institutions, driving stronger client relationships through secure, meaningful, and convenient digital interactions Javier Puga, CMO at Unblu The black-tie dinner was preceded by a daytime conference, which was attended by over 200 professionals. During the event, 20 speakers shared insights on key industry topics covering technology, geopolitics, growth in dynamic markets, and more.  Unblu Co-CEO Jens Rabe took to the stage with Sébastien Hénon, Head of Client Experience and Process Performance at Rothschild & Co to discuss why digital customer reactions are compatible with HNWI Private Banking services. With changes in the wealth client base and new standards on usage driven by consumer goods, it is now important to offer fully digital journeys with reduced paperwork, seamless meeting experiences, and high levels of customer security. The speakers concluded that there must be a renewed focus on augmenting advisors’ client interaction capabilities, with enhanced AI tools to deliver interactive and collaborative experiences. “This award validates our commitment and direction as a company,” said Javier Puga, CMO at Unblu. “We will continue to innovate to make sure our customers have access to the best technology on the market to advise clients digitally.” About Unblu Unblu is a Digital Interaction Platform that empowers financial organizations to develop trusting and value-generating relationships through hybrid engagement solutions. With Unblu, organizations are better able to connect with customers in a compliant, authentic, and meaningful way. The product portfolio offers a mix of advanced AI capabilities, collaborative digital tools, and innovative in-branch experiences. Visit www.unblu.com to find out more.

Unblu received the award at the Private Banking and Wealth Management Conference & Awards 2024 held in London on June 11. Unblu has been named as the “Outstanding Front-end Digital Solutions Provider,” at the Private Banking and Wealth Management Conference & Awards 2024, held in Park Plaza Victoria London.  Organized by Arena International Events Group, the annual conference brought together over 200 attendees from the private banking and wealth management sector. It included a black-tie gala awards dinner dedicated to celebrating the work that companies and organizations are doing in the industry.  The awards represent the full spectrum of progress taking place in wealth management, with categories to celebrate topics such as client engagement, the role of women in wealth, philanthropic activities, and much more.  Unblu, as a leading Digital Client Interaction Solution, was nominated under the category of  “Outstanding Front-end Digital Solutions Provider,” where it was selected from among a total of five finalists.  This award – apart from being a great honor – validates the hard work and ingenuity of our entire team to keep moving forward and delivering the exceptional. Jens Rabe, Co-CEO at Unblu “At Unblu, we strive to offer the most complete interaction platform for the wealth management and private banking industry,” said Jens Rabe, Co-CEO at Unblu. “This award – apart from being a great honor – validates the hard work and ingenuity of our entire team to keep moving forward and delivering the exceptional.”  Before the awards ceremony, the event featured industry panel discussions and insightful addresses. This year, the conference agenda covered a number of key discussion points, including banking strategy, client relationship management, investment market trends, and digital innovation. The full list of awards can be found here. About Unblu Unblu is a Digital Interaction Platform that empowers financial organizations to develop trusting and value-generating relationships through hybrid engagement solutions. With Unblu, organizations are better able to connect with customers in a compliant, authentic, and meaningful way. The product portfolio offers a mix of advanced AI capabilities, collaborative digital tools, and innovative in-branch experiences. Visit www.unblu.com to find out more.