Company
The Conversational Platform for Financial Services
Unblu is a Swiss software company, founded in 2008, that helps the world's leading banks and insurance companies to improve customer experience and boost transactions. Unblu has been part of Swiss Post Ltd since November, 2022.
Our mission
Our mission is to develop software for financial services institutions which enables meaningful conversations between financial service providers and their customers. We work hard, we laugh, never stop learning and celebrate our success together. Take a look behind the scenes at Unblu and meet the team. If you like what you see we are hiring!
More than 15 years partnering with financial institutions
Unblu has been working for over 15 years in the financial space. We have helped with over 150 banking and financial service implementations worldwide, including projects for UBS, Deutsche Bank and Intesa Sanpaolo. Unblu is the only Conversational Platform with reference implementations and partnerships with leading banking system companies including Temenos, Avaloq, Q2, Backbase, Ebankit, and more.
Using Unblu's Conversational Platform, we can provide our clients with a way to support and guide members at every step of their digital journey.
Dean Rathwell General Manager, Digital Banking
With this new online function, LUKB's advisors can make the documents on their screens visible on their customers' devices. That way, the documents or online applications can be clearly explained in a conversation.
Stefan Lüthy Head of Digitization and Multichannel Management at LUKB
More than 250 specialist investment advisors in our network, distributed throughout Spain, have been equipped with this new technology which allows them to attend and advise their clients remotely.
Carlos Ruiz Network Director of Renta 4 Banco
As a key part of our digital banking initiatives, Unblu’s co-browsing has enabled us to provide unrivalled customer support, allowing our customer care and financial advisors to reach “through” the screen and be right there alongside our customers, whenever and wherever they need us.
Our leadership team
With a wealth of financial and software experience, we've got a well-seasoned team at the helm.
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Luc Haldimann
Chief Executive Officer
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Jens Rabe
Chief Operations Officer
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Mirko Tschäni
Chief Technology Officer
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Patrik Hug
Chief Sales Officer
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Mark Faris
Chief Financial Officer
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Elena Gilotta
Chief Legal Officer
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Arnold Christe
VP Consulting Services
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Javier Puga
EVP Marketing
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Ramona Swadling
EVP Human Resources
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Reto Ackermann
VP Finances
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David Eberlein
Head of Core Product Development
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Michael Gysel
Head of SRE
Great product, company vision, and working environment. We are all working towards the same goal, and that's something you can feel within the offices. Great colleagues, great multicultural teams to learn from.
Javier Puga EVP Marketing Switzerland
I love working here, I love the people here. You get freedom, you get room to experiment, even to fail if you need to.
Nick Cross Product Manager Switzerland
The best thing about our people is the incredible talent that we have, plus many different nationalities, I believe the last count was 22!
Jens Rabe COO Switzerland
News
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Live Chat and Co-Browsing introduced on the ZVV website to support travelers
Unblu has partnered with the Zurich Transport Network to enhance the customer service experience on their website with Live Chat and embedded Co-Browsing.
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Unblu achieved SOC 2 Type 2 compliance
Following an independent audit, Unblu’s Conversational Engagement Platform achieves SOC 2 Type 2 Compliance, the most up-to-date information security certification available.
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Unblu announces partnership with digital Innovator Clinc AI
Unblu partners with US-based company Clinc to deliver groundbreaking, AI-driven digital solutions for banks and credit unions.
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Unblu acquires adiacom, a Swiss-based SaaS provider specialized in video and remote advice solutions for highly regulated industries
Unblu has announced the acquisition of the Swiss-based SaaS provider adiacom. Based in Aarau, adiacom is highly specialized in developing and implementing video and remote advice solutions for highly regulated sectors such as banking, insurance and government.