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The Conversational Platform for Financial Services

Unblu is a privately held Swiss company, founded in 2008, that helps the world's leading banks and insurance companies to improve customer experience and boost transactions.

Our mission

Our mission is to develop software for financial services institutions which enables meaningful conversations between financial service providers and their customers. We work hard, we laugh, never stop learning and celebrate our success together. Take a look behind the scenes at Unblu and meet the team. If you like what you see we are hiring!

More than 12 years partnering with financial institutions

Unblu has been working for over 12 years in the financial space. We have helped with over 150 banking and financial service implementations worldwide, including projects for UBS, Deutsche Bank and Intesa Sanpaolo. Unblu is the only Conversational Platform with reference implementations and partnerships with leading banking system companies including Temenos, Avaloq, Crealogix, Backbase, Ebankit, and more.


Foundation of Unblu.

First project based implementations of Co-Browsing with SAP, HP and UBS.


From Services to standard software package.

Release of Unblu 2


First patents granted.

Release of Unblu enterprise for embedded and Universal Co-Browsing.


First commercial success as a product company.

US patent US839154 granted.

Release of Unblu 3.


Company expansion with operations in Germany, Czech Republic and Bulgaria.

More than twenty clients using Unblu at enterprise level.


Release of Unblu 4, featuring Text, Video and Audio Chat.

Unblu partners with major Core Banking vendors.


More than 50 clients in the Financial Services Sector.

Unblu featured in Finovate London and later NYC.


Release of Unblu 5 as Conversational Platform

US and UK subsidiaries established.


More than 150 financial services firms using Unblu.

Launch of Unblu 6: BOT Integration, Screen Sharing and 3rd party Messaging Integration.

Using Unblu's Conversational Platform, we can provide our clients with a way to support and guide members at every step of their digital journey.

Dean Rathwell General Manager, Digital Banking

With this new online function, LUKB's advisors can make the documents on their screens visible on their customers' devices. That way, the documents or online applications can be clearly explained in a conversation.

Stefan Lüthy Head of Digitization and Multichannel Management at LUKB

More than 250 specialist investment advisors in our network, distributed throughout Spain, have been equipped with this new technology which allows them to attend and advise their clients remotely.

Carlos Ruiz Network Director of Renta 4 Banco

As a key part of our digital banking initiatives, Unblu’s co-browsing has enabled us to provide unrivalled customer support, allowing our customer care and financial advisors to reach “through” the screen and be right there alongside our customers, whenever and wherever they need us.

Our leadership team

With a wealth of financial and software experience, we've got a well-seasoned team at the helm.

  1. Luc Haldimann

    Luc Haldimann

    Chief Executive Officer

  2. Jens Rabe

    Jens Rabe

    Chief Operations Officer

  3. Mirko Tschäni

    Mirko Tschäni

    Chief Technology Officer

  4. Patrik Hug

    Patrik Hug

    Chief Sales Officer

  5. Arnold Christe

    Arnold Christe

    VP Consulting Services

  6. Javier Puga

    Javier Puga

    VP Marketing

  7. Ramona Swadling

    Ramona Swadling

    VP Human Resources

  8. Reto Ackermann

    Reto Ackermann

    VP Finances

  9. David Eberlein

    David Eberlein

    Head of Core Product Development

  10. Michael Gysel

    Michael Gysel

    Head of SRE

Great product, company vision, and working environment. We are all working towards the same goal, and that's something you can feel within the offices. Great colleagues, great multicultural teams to learn from.

Javier Puga VP Marketing Switzerland

You get to bring in your ideas. You get to shape the future of the company and be part of the bigger picture.

Laura Moldenhauer Marketing Manager DACH and Eastern Europe Germany

I love working here, I love the people here. You get freedom, you get room to experiment, even to fail if you need to.

Nick Cross Product Manager Switzerland

The best thing about our people is the incredible talent that we have, plus many different nationalities, I believe the last count was 22!

Jens Rabe COO Switzerland

Join the team

Unblu hike Unblu on the Rhein Unblu Sofia Christmas Dinner Unblu Friday Breakfast Unblu Sofia Unblu at the Insurance Innovators 2019 event Unblu dominos party Unblu Friday Breakfast


  1. CONSEIN partners with Unblu to deliver an omnichannel service in Central America and the Caribbean

    CONSEIN partners with Unblu to deliver an omnichannel service in Central America and the Caribbean

    CONSEIN, a major service provider in the area of information technology and the name behind various digital transformation projects in Venezuela, Central America, and the Caribbean, with 34 years of market experience , partners with Unblu, a Swiss leader in communication and collaboration solutions for the financial sector.

  2. UBS chooses Unblu’s co-browsing  for live consultation in Digital Banking

    UBS chooses Unblu’s co-browsing for live consultation in Digital Banking

    UBS has deployed Unblu’s collaboration capabilities for advising and supporting customers on their Digital Banking platform. The new service is available to all UBS clients using UBS Digital Banking.

  3. Unblu announces partnership with Appway to deliver seamless customer experiences across financial services

    Unblu announces partnership with Appway to deliver seamless customer experiences across financial services

  4. Smile chooses Unblu to enhance digital customer experience

    Smile chooses Unblu to enhance digital customer experience

See all News

Discover Unblu’s Conversational Platform for Financial Services today

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