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Superior service. Superior gains.

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Self-service with support on hand

Robust 24/7 self-service capabilities – with the option to escalate to Live Chat when needed.

Activate conversation cruise control

Use Unblu’s AI Co-pilot to scour the knowledge base and generate automated answers or provide conversation summaries for rapid insights.

Full context at a glance

Customer segment. Previous conversations. Contact details. Gain quick access to relevant customer information.

Tailoring Customer Experiences

Label customer segments to offer each individual client a more tailored and personalized experience.

Streamlining agent permissions

Ensure agents only have access to relevant conversations with flexible access capabilities.

Contact center integration

Merge Unblu with any current contact center solution for a seamless platform consolidation.

Interaction Management Hub Conversational AI Secure Messenger Co-Apping

Delivering what your customers need, when they need it

Tailor your support to each customer with high-touch collaboration tools for swift issue resolutions and deeper conversations

Connect on any channel

Don’t guess what channel your customers prefer. Consolidate all channels – whether SMS, WhatsApp, or beyond – for fully flexible interactions, accessible from one place.

First-class mobile support

Become truly mobile first with a support experience that is intuitive, native, and accessible behind authenticated areas.

Secure Messenger Video & voice Co-Browsing

Qualify leads and seize the moment

Warm leads without the work. Source and segment potential customers with the Unblu chatbot’s AI capabilities.

Send outbound and broadcast messages

Broadcast segment-focused product and service, sparking insightful dialogues with current or potential customers.

Elevate conversions with immersive calls

Dynamic Video & Voice calls that foster deeper customer connections and drive sales effortlessly.

Activate collaboration when needed

Elevate the conversation with secure Co-Browsing options to navigate, guide, highlight, and even sign as if you were in the same room.

Review and close

Guide the customer through complex documentation reviews, remaining alongside them throughout the deal-signing process.

The strictest security measures for complete peace of mind

Secured authentication

Native call solution

Communication recording

Data security standards

Flexible deployment options

Data Loss Prevention (DLP)

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