Security & Compliance

Security is our top priority

Here at Unblu, we take security serious. Our technology has passed rigorous security reviews and pen texts at many leading global banks and financial services institutions. With Unblu information is safe, interactions are secure and our clients businesses are protected.

Secure Flow Manager

The Unblu SecureFlowManager (SFM) is our patented software component that ensures highly secured applications like banking apps can be safely accessed and Co-Browsed. The security of the application and confidentiality of the customer's data is not compromised at any time.

Product Security
SSL Encryption All communications with unblu servers are encrypted using industry standard HTTPS over public networks, meaning the traffic between you and unblu is secure.
iFrame Support Support for same origin iframes as a standard. Cross origin iframes are also supported if the remote source is also tagged with unblu code.
Masking sensitive information The Unblu site embedded setup determines which content is accessible for viewing and collaboration through simple tagging of the instrumented web application, giving you a high degree of flexibility in managing interaction compliance in addition to broad system based settings.
Compliance
Secure archiving Interaction logs along with any message data (text, media, files) of every conversation is stored in the system. Standard APIs expose the information for downstream processing and archiving.
Full session recording

Communicate with customers in a 100% secure environment with a full session audit trail of all the interactions and access them when you or your customers need it.

Security questions or issues?

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Fact Sheet

Download a PDF version of our Product Guide

Product Guide