SECURE MESSENGER, VIDEO & VOICE, COLLABORATION
Put and advisor in your client’s pocket
Secure Messenger is a convenient messaging solution that facilitates natural conversation – with enhanced conversational capabilities. What does this look like in a client-advisor context?
Watch the quick demo to find out.
LIVE CHAT, SECURE MESSENGER, SMS
Text messaging for digital customer service
Text messages are a win-win in customer service. Not only do customers find them more convenient and natural, but they allow advisors to boost efficiency and quick-solve simple issues.
Watch the video for more.
VIDEO BANKING, ONLINE CALENDAR, COLLABORATION
The moment of truth: Increasing digital sales
Strong relationships are the foundation of success. With Unblu, financial institutions can increase the number, frequency, and quality of touchpoints with customers or clients. This boosts satisfaction and sets the stage for increased conversion success.
Watch the video to find out more.
CO-BROWSING
Driving next-level support efficiency
For complex customer issues, retail bank and insurance customers require high-touch collaboration. Co-Browsing emulates and enhances face-to-face interactions in a remote environment, reducing costs, saving time, and increasing the First Contact Resolution ratio.
Watch the quick demo for more.
HYBRID BRANCHES
Branches of the future with Valiant Bank
The Swiss-based Valiant Bank launched a new type of branch network – powered by Unblu Branch. Discover how a bold digital approach allowed their in-person branches to be cost-effective and profitable while ensuring unrivaled service excellence.
Watch the video to see the digital reception in action.
CO-BROWSING, SECURE MESSENGER, VIDEO MEETING
Introducing the hybrid advisor
Client preferences have changed and advisors must evolve too. Financial advisors that blend virtual and in-person services can proactively cater to client needs on the channels of their choice – and without sacrificing security.
Discover what a hybrid advisor is.
Customer stories
Leveraging Unblu to increase product conversion
Raiffeisenbank’s collaboration with Unblu demonstrates how strong customer service can empower banks to increase their product conversion rate.
Learn moreOutstanding client service
For the past two years, Swiss Post has been working with Unblu to deploy a new means of client engagement and support: chatbot, live chat and WhatsApp.
Learn moreEnsuring a smooth digital migration
Crédit Agricole next bank (Suisse) identified and anticipated potential areas of friction in their customer journey when planning to migrate to a new e-banking environment.
Learn moreLeveraging Live Chat and Co-Browsing to increase and improve client interactions
Banca Dello Stato’s collaboration with Unblu demonstrates how text channels can divert phone calls to more efficient channels while increasing client satisfaction.
Learn moreBook a demo