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Quick demos

Discover the common features and use cases that drive efficiency, lower costs, and increase conversions.

SECURE MESSENGER, VIDEO & VOICE, COLLABORATION

Put and advisor in your client’s pocket

Secure Messenger is a convenient messaging solution that facilitates natural conversation – with enhanced conversational capabilities. What does this look like in a client-advisor context? 

Watch the quick demo to find out.

LIVE CHAT, SECURE MESSENGER, SMS

Text messaging for digital customer service

Text messages are a win-win in customer service. Not only do customers find them more convenient and natural, but they allow advisors to boost efficiency and quick-solve simple issues.

Watch the video for more.

VIDEO BANKING, ONLINE CALENDAR, COLLABORATION

The moment of truth: Increasing digital sales

Strong relationships are the foundation of success. With Unblu, financial institutions can increase the number, frequency, and quality of touchpoints with customers or clients. This boosts satisfaction and sets the stage for increased conversion success.

Watch the video to find out more.

CO-BROWSING

Driving next-level support efficiency

For complex customer issues, retail bank and insurance customers require high-touch collaboration. Co-Browsing emulates and enhances face-to-face interactions in a remote environment, reducing costs, saving time, and increasing the First Contact Resolution ratio.

Watch the quick demo for more.

HYBRID BRANCHES

Branches of the future with Valiant Bank

The Swiss-based Valiant Bank launched a new type of branch network – powered by Unblu Branch. Discover how a bold digital approach allowed their in-person branches to be cost-effective and profitable while ensuring unrivaled service excellence. 

Watch the video to see the digital reception in action.

CO-BROWSING, SECURE MESSENGER, VIDEO MEETING

Introducing the hybrid advisor

Client preferences have changed and advisors must evolve too. Financial advisors that blend virtual and in-person services can proactively cater to client needs on the channels of their choice – and without sacrificing security. 

Discover what a hybrid advisor is. 

Hybrid advisor

Customer stories

Leveraging Unblu to increase product conversion

Raiffeisenbank’s collaboration with Unblu demonstrates how strong customer service can empower banks to increase their product conversion rate.

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Outstanding client service

For the past two years, Swiss Post has been working with Unblu to deploy a new means of client engagement and support: chatbot, live chat and WhatsApp.

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Ensuring a smooth digital migration

Crédit Agricole next bank (Suisse) identified and anticipated potential areas of friction in their customer journey when planning to migrate to a new e-banking environment.

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Leveraging Live Chat and Co-Browsing to increase and improve client interactions

Banca Dello Stato’s collaboration with Unblu demonstrates how text channels can divert phone calls to more efficient channels while increasing client satisfaction.

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