Document collaboration

Secure document collaboration for financial services

Share, review, and sign documents securely – all in real-time.

See Document Collaboration in action
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Real-time document collaboration

Accelerate approvals and reduce friction by working together on documents in real-time, eliminating risky email exchanges and slow downloads

Resolve queries with precision

Speed up approvals and eliminate back-and-forth by using Co-Browsing to highlight and annotate documents in real-time for total visual clarity.

Versatile file support

Maximize convenience and remove friction by collaborating on PDFs, Word, and Excel files, ensuring you can work on whatever document your client has.

Ensure mutual alignment

Eliminate miscommunication and resolve queries instantly by discussing agreements side-by-side, providing a secure and interactive experience.

Secure file exchange

Eliminate security risks and maintain compliance by exchanging sensitive files within a secure, governed environment instead of fragmented channels.

Eliminate data risk

Protect client privacy and ensure compliance by sending and receiving documents in a secure environment, keeping sensitive files off unmanaged channels.

Centralized file management

Improve efficiency and oversight by centralizing all shared files within the thread, ensuring easy reference and simplified task management.

Ensure data integrity

Maintain a single source of truth with built-in version control, sharing files directly from the bank's CRM or ECM so advisor and client always see the same authoritative version.

Accelerate time-to-revenue

Finalize agreements instantly and remove final hurdles with secure, in-built e-signatures that keep momentum going from review to completion.

Maximize conversion rates

Ensure high-value deals reach the finish line by guiding clients through the signing process in real-time, eliminating final-step abandonment.

Authenticated and compliant

Clients sign documents after logging into their online portal, ensuring authentication is captured for greater compliance. It’s secure collaboration software you can trust.

Flexible signing workflows

Maintain continuity by using your existing e-signature provider or Unblu’s secure built-in tool, ensuring a seamless closing process for every client.

Security and compliance at the core

Concrete security features and controls protect sensitive client data and meet regulatory requirements at every stage of digital document collaboration.

End-to-end encryption

Keep every document and message encrypted in transit and at rest, meeting the security bar set by ISO 27001:2022 and SOC 2 Type 2.

Role-based access control

Set granular, role-based permissions for every document, defining exactly who can view, edit, or sign so user permissions always match each advisor's and client's role.

Audit-ready tracking

Maintain a complete, timestamped record of every document interaction to support MiFID II, FINMA, and other record-keeping requirements.

How is Unblu different

Feature/criteria

Unblu Document Collaboration

Generic file-sharing & e-signature tools

Data ownership and hosting

Deployable on Unblu Financial Cloud, Swiss sovereign cloud, or as an on-premise deployment, keeping data under the bank's control

Stored on the vendor's general-purpose cloud

Compliance certifications

Built on ISO 27001:2022 and SOC 2 Type 2 certified infrastructure

Consumer-grade security claims, rarely audited for financial services

CRM and core banking integration

Native integration with the bank's CRM and ECM, keeping files linked to the client record

Standalone tool, documents copied in manually

Signing authentication

Clients authenticate through their existing online banking session before accessing or signing

Email-link based, easy to forward or intercept

Data loss prevention

Integrates with the bank's existing DLP and content-scanning policies

Basic access logs only

Audit trail depth

Full, timestamped record of document uploads, built for MiFID II, FINMA, and other record-keeping requirements

Full, timestamped record of document uploads, built for MiFID II, FINMA, and other record-keeping requirements

Unblu Secure Messenger

Data compliance (GDPR, FINRA, MiFID II, HIPAA, etc.)

Fully compliant with financial regulations; audit-ready

Data ownership & hosting

Hosted in secure, enterprise-grade environments; banks keep data ownership

Archiving& audit grails

Full message archiving, audit logs

Encryption

End-to-end encryption + enterprise key management

Integration with enterprise systems (CRM, core banking, contact center)

Native integration with banking workflows

Integration with popular messaging apps

Allows for the use of popular apps (i.e. WhatsApp, Signal, etc.) with full Secure Messenger benefits

User authentication

Secure SSO from banking portal/online banking

White-label & Branding

Fully customizable, white-label for financial institutions

Support for regulated Industries

Built for banking, insurance

Message retention policies

Configurable by enterprise for compliance

Customer engagement features

Co-Apping/Co-Browsing/ Document Collaboration, secure file sharing, escalation to Video & Voice

Availability across devices

Built for desktop and mobile collaboration

Generic messaging apps (WhatsApp, Signal, Facebook Messenger, etc.)

Data compliance (GDPR, FINRA, MiFID II, HIPAA, etc.)

Not designed for enterprise compliance; limited logging or auditing

Data ownership & hosting

Data controlled by third-party providers; limited control

Archiving& audit grails

No native archiving; third-party tools required

Encryption

End-to-end encryption (Signal/WhatsApp);

not enterprise-controlled

Integration with enterprise systems (CRM, core banking, contact center)

No native integration; APIs limited or unavailable

Integration with popular messaging apps

N/A

User authentication

Relies on phone numbers or social accounts

White-label & Branding

No customization beyond profile picture + basic information

Support for regulated Industries

Not certified for regulated industries

Message retention policies

Limited or no retention controls

Customer engagement features

Basic file sharing, no Co-Apping/ Document Collaboration or advanced engagement

Availability across devices

Not built for collaboration purposes

Frequently asked questions

What are the risks of using unsecured document collaboration methods?

Sharing documents over email or a consumer file-sharing app creates several risks for a regulated business: attachments can be forwarded or intercepted, there is no reliable audit trail of who viewed or edited a file, and sensitive fields like account numbers have no way to be masked from view. For a bank, that gap can mean a compliance failure as much as a security one, since regulators expect a timestamped record of client-facing document activity. Unblu Document Collaboration replaces that exposure with an authenticated, encrypted session and a complete interaction log built for MiFID II and FINMA-style record-keeping requirements.

Which are the best secure document collaboration software platforms available today?

The strongest platforms for regulated industries combine real-time collaboration with compliance-grade controls that generic file-sharing tools don't offer: encryption certified to recognised standards, on-premise or sovereign-cloud deployment, and native integration with the systems advisors already use. Unblu Document Collaboration is built specifically for banks and wealth managers on this basis, integrating with the bank's own CRM and core banking systems rather than operating as a standalone app. General-purpose collaboration and file-sharing tools can often match the editing experience, but few combine it with the audit trail, authentication, and data-residency controls financial services require, which is why compliance-grade collaboration has become its own evaluation category rather than a feature line inside consumer tools.

How does end-to-end encryption enhance security in document collaboration software?

End-to-end encryption ensures a document and its associated messages can only be read by the people inside that specific session, not by the platform provider or anyone intercepting the connection. In Unblu Document Collaboration, this encryption applies to the file itself, the annotations made during Co-Browsing, and any messages exchanged alongside it, so a document never sits unprotected between advisor and client. Paired with secure authentication at sign-in, it closes the two most common gaps in email-based document exchange: an intercepted attachment and an impersonated sender.

What are the common security features to look for in document collaboration software?

Buyers evaluating document collaboration software should look for end-to-end encryption, role-based access control, and a complete audit trail of every document interaction, not just a login log. For regulated industries, deployment options matter too: whether the vendor can host on a sovereign cloud or on-premise rather than only a generic public cloud. Unblu Document Collaboration is built around all four: encrypted sessions certified to ISO 27001:2022 and SOC 2 Type 2, granular permissions per document, timestamped audit tracking for MiFID II and FINMA record-keeping, and deployment on Unblu Financial Cloud, Swiss sovereign cloud, or on-premise.

How can Document Collaboration improve the client experience in banking?

Unblu Document Collaboration recreates the in-person advisory meeting online, letting a client and advisor work through a document together instead of trading email attachments over several days. Paired with mobile Co-Apping and built-in e-signatures, it turns onboarding forms, investment proposals, and contracts into one guided session a client can complete from a phone or laptop, cutting the drop-off that comes from asking a client to print, sign, and mail something back.

What is secure document collaboration software and how does it work?

Secure document collaboration software lets two or more people review, edit, and sign the same document in real time, inside an encrypted, access-controlled environment rather than over email or a shared drive. Unblu Document Collaboration works by opening a live, authenticated session between advisor and client: both parties see the same file, annotations and Co-Browsing highlights appear instantly for both sides, and every edit and signature is captured in an audit-ready record. Because the session runs inside the bank's own channel rather than a third-party app, sensitive fields can be masked and access limited to the authenticated participants only.