We help increase digital adoption, deliver an outstanding customer experience, and increase revenue by bringing personal customer interaction and collaboration to digital channels.
Discover the unblu suite
50% Reduction in customer support call costs
4x Increase in scheduled client meetings compared to in-branch
90% Of our customers would recommend us to others
We’ve implemented unblu into more than 100 companies within the financial industry. unblu is helping them revolutionise their online customer experience whilst reducing costs and improving ROI.
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Clients want to speak with their advisor on their own terms, offline and online. The client-manager relationship is evolving, and advisors need to be well-positioned to guide today’s well-informed investor.
Banks need to get focused on the individual. Where do we start in our quest for personalized relevance for the customer? By getting ahead of your customer and using their data wisely.
More than one-third of business customers have walked away from a banking relationship because the personal touch was lacking. Customers expect a “special” relationship with their bank, and in turn, banks need to demonstrate they are looking out for the customer’s specific best interests.
Find out how co-browsing features helped a Swiss financial service provider create buzz and enthusiasm for a new product offering and for the bank itself. The result? 80% of customers were interested in receiving future online consultations.
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