We help the world’s leading banks deliver an in-person experience online
TRUSTED BY MORE THAN 80 BANKS AND FINANCIAL INSTITUTIONS
With our live customer collaboration suite you can create a virtual branch rivalling any high-street presence
-
Facilitate customer acquisition and end-to-end onboarding
-
Lift conversion rates and sell more through live engagements
-
Offer customers quality consulting from the comfort of their home
We have reduced average call duration by 50% while improving customer satisfaction!
Antonio De Lemos
Head of Competence Center and Electronic Channels – Zürcher Kantonalbank
Features that differentiate you from your competitors
Embrace digital transformation and deliver outstanding customer service
-
Live View Chat
Immediate assistance in context
See what the customer sees as soon as you engage with them via chat.
-
Co-Browsing
Collaborate and guide your customer
Two or more participants can navigate the same webpage or document simultaneously.
-
Video Chat
Engage face to face
Interact personally with customers to build and maintain valuable relationships.
-
Document Sharing
Review and share documents in real time
Browse complex forms and documentation together.
-
Chat
Improve customer experience
Answer simple questions directly and in real-time.
-
Admin Desk
Tailor to your needs
Configure, customize & manage your setup to best reflect your business needs.
Trusted by innovative financial companies
Over 80 banks and financial institutes have integrated unblu into their core systems.
-
unblu hires Patrik Hug as Chief Sales Officer
Tuesday 22 August 2017 -
Ibermática will partner with unblu to advance digital customer service
Tuesday 1 August 2017 -
Innovation in Private Banking
Monday 19 June 2017 See all
More
With the introduction of unblu, we are re-defining service level expectations in the retail banking sector.
Stefano Pambianchi, Partner, Iriscube Reply