We help the world’s leading banks deliver an in-person experience online
TRUSTED BY MORE THAN 80 BANKS AND FINANCIAL INSTITUTIONS
With our live customer collaboration suite you can create a virtual branch rivalling any high-street presence
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Facilitate customer acquisition and end-to-end onboarding
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Lift conversion rates and sell more through live engagements
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Offer customers quality consulting from the comfort of their home
We have reduced average call duration by 50% while improving customer satisfaction!
Antonio De Lemos
Head of Competence Center and Electronic Channels – Zürcher Kantonalbank
Features that differentiate you from your competitors
Embrace digital transformation and deliver outstanding customer service
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Live View Chat
Immediate assistance in context
See what the customer sees as soon as you engage with them via chat.
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Co-Browsing
Collaborate and guide your customer
Two or more participants can navigate the same webpage or document simultaneously.
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Video Chat
Engage face to face
Interact personally with customers to build and maintain valuable relationships.
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Document Sharing
Review and share documents in real time
Browse complex forms and documentation together.
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Chat
Improve customer experience
Answer simple questions directly and in real-time.
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Admin Desk
Tailor to your needs
Configure, customize & manage your setup to best reflect your business needs.
Trusted by innovative financial companies
Over 80 banks and financial institutes have integrated unblu into their core systems.
With the introduction of unblu, we are re-defining service level expectations in the retail banking sector.
Stefano Pambianchi, Partner, Iriscube Reply