Trigger workflows and actions in other platforms using the Unblu custom action API
NOVEMBER 8, 2023
Our custom action API is designed to effortlessly initiate workflows and execute actions directly from Unblu across key platforms, such as CRM, core banking systems, and e-signature solutions.
Brandable agent mobile app
NOVEMBER 8, 2023
Facilitate seamless communication between advisors and clients with Unblu’s brandable mobile app.
Integrate Unblu into MS Teams for agents and advisors
NOVEMBER 1, 2023
You can now integrate the Unblu agent desk into MS teams. Do your agents prefer MS Teams? Retain the familiar interface for internal and customer communications – with the added power of Unblu.
Maximize Live Chat efficiency with our agent Bot Sidekick
OCTOBER 25, 2023
Empower your agents and advisors with swift access to your organization’s knowledge base.
File Upload Interceptor API
OCTOBER 18, 2023
The new file upload interceptor API builds on Unblu’s track record of proactive security measures. Used alongside our existing message interceptor, you can perform virus scanning and other security checks to protect the system and users from potential harmful files.
Reply to a message in-thread
OCTOBER 11, 2023
Never miss a beat. Visitors and agents can reply to specific in-thread Unblu messages. Keep on top of parallel conversations without losing context.
Integrate Unblu into Salesforce to augment calls and chats
OCTOBER 4, 2023
Unblu’s out-of-the-box app for Salesforce is published on the AppExchange.
Using different bot personas to provide a more humanized service
SEPTEMBER 27, 2023
Define your bot’s tone and personality using our Conversational AI Bot Persona feature.
Join conversations using phone numbers with our SIP Dial-In
SEPTEMBER 27, 2023
Internet connectivity issues happen, but that doesn’t mean the scheduled meeting or ad-hoc voice or video call should end.