Security & Compliance
Security is our top priority
Here at Unblu, we take security seriously. Our technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions. With Unblu information is safe, interactions are secure and our clients' businesses are protected.
Secure Flow Manager
The Unblu SecureFlowManager (SFM) is our patented software component that ensures highly secured applications like banking apps can be safely accessed and Co-Browsed. The security of the application and confidentiality of the customer's data is not compromised at any time.
| Product Security | |
| TLS Encryption | All communications with Unblu servers are encrypted using industry standard TLS over public networks, meaning the traffic between you and unblu is secure. |
| iFrame Support | Support for same origin iframes as a standard. Cross origin iframes are also supported if the remote source is also tagged with unblu code. |
| Masking sensitive information | The Unblu site embedded setup determines which content is accessible for viewing and collaboration through simple tagging of the instrumented web application, giving you a high degree of flexibility in managing interaction compliance in addition to broad system based settings. |
| Compliance | |
| Secure archiving | Interaction logs along with any message data (text, media, files) of every conversation is stored in the system. Standard APIs expose the information for downstream processing and archiving. |
| Full session recording |
Communicate with customers in a 100% secure environment with a full session audit trail of all the interactions and access them when you or your customers need it. |
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Unblu suite architecture: designed to be highly secure and compliant
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