Unblu Spark 8 release notes

UNBLU-13239 - Messages not sent to external messengers remain in PENDING state

UNBLU-13984 - virtual-cookie-storage not cleaned properly

UNBLU-14037 - ConversationCreatedEvent doesn’t include all participants

UNBLU-14043 - Input values set with JS not shown during embedded co-browsing

UNBLU-14053 - Configuration editor of conversation not showing inherited values

UNBLU-14076 - Canned responses not truncated when searching

UNBLU-14087 - Document co-browsing failing on agent side when CSP mode is ON

UNBLU-14094 - Conversation recording: document co-browsing not recorded

UNBLU-14095 - Audit log not generated when updating "migrated" user-property

UNBLU-14112 - Conversation with mobile SDK not initialized

UNBLU-14115 - Conversation history details can’t be displayed

UNBLU-14120 - Visitor’s video not presented in full, covering agent’s self preview

UNBLU-14121 - File upload bar component wrong

UNBLU-14122 - Share button in conversation opens empty menu

UNBLU-14124 - Secondary agent sees invite button even though they can’t invite anyone

UNBLU-14126 - Background blur not starting

UNBLU-14129 - Replacement background green when enabling camera during audio call

UNBLU-14131 - Visitor from external messenger receives internal message

UNBLU-14136 - Retry sending message fails

UNBLU-14137 - Canned response arrow navigation starts at bottom instead of top

UNBLU-14139 - utransfer: team translations not converted correctly

UNBLU-14141 - Call action bar displayed when agent unavailable for call

UNBLU-14143 - Error loading content - New message action

UNBLU-14146 - Canned response window shows up twice when using shortcut

UNBLU-14147 - Can’t create user with password sent by email

UNBLU-14149 - Text of time on inbox list wrong size

UNBLU-14152 - Error while editing webuser

UNBLU-14156 - Starting .war file doesn’t create superadmin by default

UNBLU-14162 - Registered user can’t set label on visitor in ended conversation

UNBLU-14165 - Pagination not always working in /conversations/search and /conversationhistory/search endpoints

UNBLU-14168 - Message status pending on custom external messenger conversation

UNBLU-14169 - Text alignment and padding wrong while collaboration starting

UNBLU-14170 - Action bar shows in small floating preview on Floating Visitor UI

UNBLU-14171 - Text runs under icon in media settings

UNBLU-14172 - Decrease gap between actions on visitor-side call UI action bar

UNBLU-14173 - Camera preview displayed in wrong location

UNBLU-14174 - Increase gap between inputs to 16px

UNBLU-14175 - Missing validation of conversationVisibility attribute on /conversationtemplates/* web API endpoints

UNBLU-14176 - Spacing when removing stop button on collaboration layer wrong

UNBLU-14179 - "Close conversation" button on Visitor Desk not working

UNBLU-14181 - Long label name not cropped in "new visibility rule" UI and visibility rule overview

UNBLU-14183 - Main team configuration applied to visitors

UNBLU-14185 - Impersonating in UI doesn’t navigate to /config-account

UNBLU-14186 - PiP not showing even when enabled

UNBLU-14187 - Dialog bot delivery log not working on web API v4

UNBLU-14191 - Event type OutboundPingRequest should be PingRequest

UNBLU-14193 - com.unblu.cannedresponse.searchInCannedResponseText not read when searching canned responses

UNBLU-14196 - Global settings: issues with changed settings (export, show-changed, re-update)

UNBLU-14201 - Conversation history page: conversations where participation has ended still displayed

UNBLU-14202 - Forwarded conversation: clicking "participants" and "info" icons triggers admission request

UNBLU-14209 - Conversation history page: opening conversation info of active conversation generates error

UNBLU-14210 - Conversation configuration: inheritance not working after restore conversation

UNBLU-14214 - Web API v4 endpoint /accounts/{accountId}/getAccountSecret results in error

UNBLU-14215 - Web API v4: return 4xx response instead of 200 response with null response body

UNBLU-14216 - OpenAPI docs: remove billingAddress and contactAddress properties from examples

UNBLU-14218 - Make web API v4 /accounts/{accountId}/Ingress endpoints accessable to admins of account

UNBLU-14220 - Give admins access to background replacement configuration properties

UNBLU-14223 - Video self preview shows below layer being started

UNBLU-14226 - Visitor Desk: notification permission request banner displayed on request admission screen

UNBLU-14230 - When requesting co-browsing, first click to open chat does nothing

UNBLU-14238 - Long label name not cropped in "new visibility rule" UI when choosing a label

UNBLU-14240 - PiP doesn’t allow for multiple hang-up options

UNBLU-14242 - Don’t open PiP when requesting screen sharing from someone else

UNBLU-14245 - Restoring configuration defaults not working

UNBLU-14248 - Visitor Desk: "Close conversation" button not working

UNBLU-14253 - Popup menus use wrong border radius configuration

UNBLU-14256 - Converting labels to scoped labels allows assigning a person multiple labels in same scope

UNBLU-14258 - Apryse "Select" tool gives access to annotation tools even when not allowed to create or edit edit annotations

UNBLU-14261 - Audio call in PiP mode: participants' avatars/names missing

UNBLU-14262 - Screen sharing can’t be re-initiated when stopped with Chrome browser button

UNBLU-14263 - Names of "agent initiated conversation" templates messed up if com.unblu.conversation.template.newConversationTemplateIds is changed

UNBLU-14268 - Missing validation on mandatory attributes in /personvisibilityrules/* web API endpoints

UNBLU-14271 - /personlabels/{personLabelId}/delete web API endpoint should return explicit error when called on nonexistent label

UNBLU-14272 - /users/{userId}/hasPassword web API endpoint should return explicit error when called on nonexistent user

UNBLU-14291 - Too many DB queries during authentication when using ID propagation

UNBLU-14294 - Outbound conversation templates no longer displayed in plus menu if com.unblu.conversation.template.newConversationTemplateIds configured

UNBLU-14295 - com.unblu.conversation.outbound.enableOutboundConversation only available for superadmins

UNBLU-14302 - All conversation templates are listed in dropdown menu for new conversation on person panel

UNBLU-14303 - Authenticated visitor can’t be created during outbound conversation creation

UNBLU-14304 - Custom channel displayed when "Supports outbound communication" option disabled

UNBLU-14305 - Disabled custom channels in list for connected messengers

UNBLU-14310 - New password email contains wrong URL when triggered by impersonated superadmin

UNBLU-14311 - Wrong webhook registration version used by delivery job

UNBLU-14312 - Missing account ID validation in /accounts/{accountId}/getRecordedMinutes web API endpoint

UNBLU-14317 - Audio call in PiP mode: participants' avatars/names not displayed after turning camera on/off

UNBLU-14318 - Validation of actionIcon property missing on /customactions/create web API endpoint

UNBLU-14320 - Invalid validation for email when creating customer from outbound template

UNBLU-14321 - Webhook registration: delete and restore not restoring delivery jobs

UNBLU-14322 - Webhook registration: deleting and restoring account is not restoring delivery jobs

UNBLU-14324 - Linking existing user with existing custom external messenger fails

UNBLU-14325 - Resetting demo data not working

UNBLU-14327 - Account overview broken in Account Configuration interface

UNBLU-14333 - Recording not completed properly

UNBLU-14352 - ID propagated virtual visitor inheriting default team settings

UNBLU-14359 - ExternalMessengerCreateContact - Cannot create contact or use existing contact

UNBLU-9836 - Change response of /*/send*Message web API endpoints to contain messageId

UNBLU-11483 - Change default values of override user/team management configuration properties

UNBLU-13154 - Move chat input Markdown configuration to CONVERSATION_TEMPLATE scope

UNBLU-13420 - Make all web API return values JSON objects

UNBLU-13729 - Add support for sending email via Office 365 API

UNBLU-13910 - Change behaviour to properly track configuration changes in audit log

UNBLU-13915 - Adapt synchronization tool to new configuration object usage for metadata

UNBLU-13959 - Update conversation template editor UI

UNBLU-13981 - Allow agents always to request admission for conversations

UNBLU-13995 - Implement correct diff algorithm for audit log visualizer

UNBLU-14067 - General web API improvements

UNBLU-14068 - Use outbound requests for custom actions in web API

UNBLU-14075 - Add apiDownloadLink and agentDeskDownloadLink to return value of /conversationhistory/{conversationId}/getConversationRecordings web API endpoint

UNBLU-14106 - Rename web API /call/ to /calls/

UNBLU-14118 - Additional templates independent of engagement types

UNBLU-14125 - Add supportsMultipleConversationsPerContact field to editor UI

UNBLU-14127 - Make names of configuration properties for native document co-browsing more consistent

UNBLU-14130 - Change size of user avatar in top bar

UNBLU-14133 - Add configuration to hide launcher button when Floating Visitor UI opened

UNBLU-14140 - Search and filter canned responses based on content

UNBLU-14142 - Add support for person labels to utransfer

UNBLU-14144 - Show spinner in call UI while recording is starting

UNBLU-14157 - Enable key filter by default in configuration property editor

UNBLU-14159 - Make case sensitivity of "contains" search configurable in web API search endpoints

UNBLU-14160 - Agent-level configuration property to configure access to private conversations

UNBLU-14161 - Agent-level configuration property to configure how agents may access rule-based conversations

UNBLU-14182 - Missing unique indexes in marked entities

UNBLU-14221 - Conversation participation needs contact ID

UNBLU-14239 - Close PiP window when screen sharing cancelled

UNBLU-14243 - Add details to server log for automated configuration migration from Unblu 7 to Unblu Spark 8

UNBLU-14246 - Add label or description field to external messenger contact

UNBLU-14247 - Allow to enforce startTls if it is selected

UNBLU-14255 - Allow further Visitor Chat UI configuration

UNBLU-14265 - Display user labels in user list

UNBLU-14266 - Update access scope for configuration properties

UNBLU-14280 - Improve search engine check on startup

UNBLU-14284 - Add support for missing imageData in avatar to utransfer

UNBLU-14285 - Update LiveKit client library to make it compatible with Chrome 124

UNBLU-14286 - Move Rendering Service configuration scope

UNBLU-14287 - Add configuration entity infos to server log for automated configuration migration from Unblu 7 to Unblu Spark 8

UNBLU-14290 - Change default configuration to better fit core use cases

UNBLU-14292 - Adapt conversation info in JS APIs

UNBLU-14339 - Change default call service provider to Livekit

UNBLU-13778 - Display person labels in conversation person details view

UNBLU-13834 - Implement configuration object version migration path

UNBLU-13843 - Implement configuration object cleanup service

UNBLU-13854 - Implement legacy configuration migration service(s)

UNBLU-13897 - Add ability to link external messenger contacts to other persons

UNBLU-13918 - Introduce conversation configuration cascading

UNBLU-13934 - Create external SMS messenger entities and API services

UNBLU-14013 - Allow starting conversations that trigger outbound dialog

UNBLU-14063 - Create Twilio webhook for incoming SMS

UNBLU-14098 - Add Elasticsearch and OpenSearch client libraries

UNBLU-14110 - Send different message types via SMS

UNBLU-14117 - Template and recipient on SMS entity

UNBLU-14150 - Allow to start new outbound unblu conversions from the conversation participant panel

UNBLU-14151 - Show external messenger contacts in participant panel and allow to open and start new external messenger conversations

UNBLU-14155 - Display Unblu Spark version information in Agent Desk UI

UNBLU-14184 - Add preview and deprecated annotation to web service methods

UNBLU-14190 - Replace person state-change webhooks with separate ones for visitors and agents

UNBLU-11434 - Remove deprecated proxy configuration properties

UNBLU-11914 - Remove support for enterprise legacy snippet

UNBLU-14010 - Remove PersonPresenceData.touchTimestamp from web API

UNBLU-14028 - Remove allowing visitors to invite other visitors via JS API

UNBLU-14105 - Remove /messageinterceptors/approveMessage and /messageinterceptors/rejectMessage web API endpoints

UNBLU-14177 - Validate and reduce all PersonType-based conversation configuration

UNBLU-14219 - Remove all JS API methods related to invitations

UNBLU-14232 - Update blocked browser versions

UNBLU-14319 - Delete v7 of JS API