Configuration

Some configuration tasks are necessary for almost every Unblu Spark deployment. The articles in this section describe these common tasks.

Give Unblu Spark the look and feel that best suits your organization’s brand identity, and adapt how Unblu’s UIs behave to your users' expectations. The articles below describe how.

Managing users and teams needn’t be a daunting task. These articles give you everything you need to know about managing users and teams in Unblu Spark.

Conversations are the keystone of any interaction in Unblu Spark. They’re both powerful and versatile. Their behavior can be tailored to your organization’s needs. The articles in this section describe how.

Users must know when there are new messages in conversations they’re participating in. To this end, Unblu Spark offers a variety of notification methods, which are described in the articles in this section.

Mobile notifications are discussed in the articles Android on iOS integration.

Collaboration layers allow your organization to engage with clients and prospects in more meaningful ways. Your relationship managers can review websites and documents with clients, conduct online audio and video calls, or give online presentations to groups of clients.

Each of these collaboration options can be configured to match your organization’s needs. The articles in this section give you the information you need.

By adding Unblu Spark’s audio and video call capabilities to other features such as embedded co-browsing, you can offer your clients and prospects a more well-rounded engagement experience. At the same time, you maintain full control over any data, making it easier to meet the finance industry’s stringent legal and compliance requirements.

The articles here describe how to configure Unblu Spark to work with different call service providers.