Resources about us and opinion pieces about our industry
An omnichannel digital strategy is the cornerstone of flexible, engaging, and effective customer service. Learn how financial organizations are undertaking and implementing digital transformation today.
Millennial’s inheritance from Baby Boomers will constitute the largest wealth transfer in history. Discover how to build a value proposition that engages this younger generation.
Taking care of financial matters is becoming more connected and online. While this technological progress brings greater efficiency, are we in danger of losing the important human element of empathy?
Clients who receive a positive experience from your service overwhelmingly turn into your greatest advocates.
Find out how the right blend of convenience and personalized human interaction will provide your customers with the reassurance they seek and a positive experience they desire.
Secure Messenger is part of the Unblu platform and is a natural expansion of the pervasive chatting experience.
Customers want convenience and practicality, but they also want personal interaction. They want to ask questions and they want the expertise of a trusted advisor.
Clients have made it clear: they want banks to guide them in their future decisions and provide personalized, meaningful advice.
Unblu’s conversational solutions allow you to create an omnichannel experience that boosts customer satisfaction and loyalty.
Discover how banks can keep customer conversations open, interesting and relevant.
Discover how more than 150 financial institutions are delivering the conversational experience online.
Using co-browsing, financial institutions can fill in this gap between online self-service interaction and traditional communication methods.
What banks have to do to remain close to their customers by supporting and advising them on their customer journey.
Discover how one of the leading Swiss banks has implemented co-browsing for improving customer support and promoting transactions.
We help banks to convert and engage customers by increasing their sales through all channels.
PSD2 is affecting far more than payments. Continue to be relevant to your customers.
We show how co-browsing tools, used in a Wealth Management scenario, help to sell new and innovative products, remotely.