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Case Study

Private Banking in Belgium

Staying competitive through remote assistance and advisory 

Our client is a renowned private bank in Belgium. As a market challenger, they have invested in digital and remote capabilities to allow their advisors to serve clients while maintaining a very low number of physical locations. 

Implemented within the existing contact center solution, Unblu allows advisors to offer an in-person experience through digital channels. 

What you will learn

  • Discover how many advisors have been equipped with Unblu 
  • Understand in which situations Unblu makes a difference 
  • Read direct feedback from 2 client advisors 
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