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Fact Sheet

A humanized digital member experience for credit unions

 

Unblu’s credit union clients are combining the best of online self-service and traditional communication methods, bringing a much-needed human touch to digital member interactions. 

Take your members' digital experience to the next level:

  • Mortgages: Guide members digitally through the mortgage process in an efficient and personal way, whether it’s gathering information, getting advice, or filling out an application.
  • Loans: Increase sales and avoid drop-offs by stepping in at the exact moment that the member needs help, whether they’re applying for a personal, student, or auto loan.
  • Credit Cards: Streamline the credit card application process for existing members and generate qualified leads for first-time members by wowing them with a positive first impression.
  • Member support: Offer members help on the go with access to remote, round-the-clock, and personal support, available at their convenience with a seamless, efficient, and exceptional mobile experience.
  1. Assess your Digital Banking Capabilities
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    Assess your Digital Banking Capabilities

    Each stage of the lifecycle comes with specific customer needs and therefore requires a different set of digital capabilities to respond to them.

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  3. Digital banking transformation: moving towards an omnichannel reality
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    Digital banking transformation: moving towards an omnichannel reality

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  4. Millennial wealth: how to prepare for imminent change
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    Millennial’s inheritance from Baby Boomers will constitute the largest wealth transfer in history. Discover how to build a value proposition that engages this younger generation.

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