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Fact Sheet

A humanized digital member experience for credit unions


Unblu’s credit union clients are combining the best of online self-service and traditional communication methods, bringing a much-needed human touch to digital member interactions. 

Take your members' digital experience to the next level:

  • Mortgages: Guide members digitally through the mortgage process in an efficient and personal way, whether it’s gathering information, getting advice, or filling out an application.
  • Loans: Increase sales and avoid drop-offs by stepping in at the exact moment that the member needs help, whether they’re applying for a personal, student, or auto loan.
  • Credit Cards: Streamline the credit card application process for existing members and generate qualified leads for first-time members by wowing them with a positive first impression.
  • Member support: Offer members help on the go with access to remote, round-the-clock, and personal support, available at their convenience with a seamless, efficient, and exceptional mobile experience.
  1. Assess your Digital Banking Capabilities

    Assess your Digital Banking Capabilities

    Each stage of the lifecycle comes with specific customer needs and therefore requires a different set of digital capabilities to respond to them.

  2. Women and Wealth

    Women and Wealth

    Women constitute half the planet’s population. This makes them a powerful—albeit diverse—demographic. 80% of global purchasing decisions are already taken or influenced by women and their power is only set to grow.

  3. Digital banking transformation: moving towards an omnichannel reality

    Digital banking transformation: moving towards an omnichannel reality

    An omnichannel digital strategy is the cornerstone of flexible, engaging, and effective customer service. Learn how financial organizations are undertaking and implementing digital transformation today.

  4. Millennial wealth: how to prepare for imminent change

    Millennial wealth: how to prepare for imminent change

    Millennial’s inheritance from Baby Boomers will constitute the largest wealth transfer in history. Discover how to build a value proposition that engages this younger generation.

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