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Fact Sheet

A humanized digital member experience for credit unions

 

Unblu’s credit union clients are combining the best of online self-service and traditional communication methods, bringing a much-needed human touch to digital member interactions. 

Take your members' digital experience to the next level:

  • Mortgages: Guide members digitally through the mortgage process in an efficient and personal way, whether it’s gathering information, getting advice, or filling out an application.
  • Loans: Increase sales and avoid drop-offs by stepping in at the exact moment that the member needs help, whether they’re applying for a personal, student, or auto loan.
  • Credit Cards: Streamline the credit card application process for existing members and generate qualified leads for first-time members by wowing them with a positive first impression.
  • Member support: Offer members help on the go with access to remote, round-the-clock, and personal support, available at their convenience with a seamless, efficient, and exceptional mobile experience.
  1. Understand your customers to help improve their Financial Well-Being
    Whitepaper

    Understand your customers to help improve their Financial Well-Being

    Creating better digital banking experiences with Forrester's financial well-being segmentation model.

  2. The State of Digital Banking 2021: how to prepare for the future of banking
    Whitepaper

    The State of Digital Banking 2021: how to prepare for the future of banking

    Customers are ready for change but banks are being slow off the mark. How can your organization better prepare for the future of banking?

  3. From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing
    Whitepaper

    From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

    A key challenge for financial services providing customer or client advisory has been ensuring a smooth digital migration – are they adequately served by existing video solutions?

  4. Women and Wealth
    Whitepaper

    Women and Wealth

    Women constitute half the planet’s population. This makes them a powerful—albeit diverse—demographic. 80% of global purchasing decisions are already taken or influenced by women and their power is only set to grow.

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