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Co-browsing implementation in the financial sector

Discover how one of the leading Swiss banks has implemented co-browsing for improving support and promoting transactions.

We've helped more than 100 world leading banks and insurance companies to deliver an in-person experience online. Customer experience improvement is crucial for succeeding in the new financial scenario. Get inspired by this example.

  1. Leveraging Unblu to increase product conversion
    Case Study

    Leveraging Unblu to increase product conversion

    Specializing in universal banking services for companies and private individuals, Raiffeisenbank serves over 1,400,000 retail customers. To maintain their reputation as excellent digital service providers, the bank wanted to reduce the strain on their contact centers’ traditional channels – and maximize conversions.

  2. Overcoming Regulatory Barriers to Enhance Client Interaction

    Overcoming Regulatory Barriers to Enhance Client Interaction

    How wealth management firms and private banks communicate with their clients is coming under increased scrutiny from regulators, particularly surrounding the recording of conversations.

  3. Digital banking, done right
    Whitepaper

    Digital banking, done right

    No relationship can thrive without trust – and yet that’s exactly what’s missing in today’s challenging digital banking landscape. What do your customers think about you?

  4. Ensuring a smooth digital migration

    Ensuring a smooth digital migration

    Crédit Agricole next bank (Suisse) identified and anticipated potential areas of friction in their customer journey when planning to migrate to a new e-banking environment. By partnering iwth Unblu, they managed to maintain a smoth experience throughout their client onboarding process and boosted their call center efficiency.

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