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Case Study

Supporting local customers with their financial goals

Founded in 1890, the Schwyzer Kantonalbank (SZKB) operates 22 branches and employs 600+ people.

SZKB's customers include private clients, small and medium-sized enterprises, as well as public corporations. Over the past years, the SZKB has consistently been recognized as one of the leading cantonal banks.

What you will learn

  • Discover the Unblu features leveraged by SZKB to enhance their call center agents
  • Understand why SZK has been an Unblu client since 2015.
  • Get key data points on when Unblu is used and the results achieved
  1. Unblu for Private Banking and Wealth Management
    Fact Sheet

    Unblu for Private Banking and Wealth Management

    Building stronger relationships can help your wealth management firm or private bank to attract and retain high-value clients – and Unblu can help you achieve this.

  2. The 2023 Retail Banking Trends
    Whitepaper

    The 2023 Retail Banking Trends

    Trends long in development will come to fruition in 2023 – requiring an urgent response from retail banks. But faced with a sharp decline in customer trust, what must banks do to thrive in the coming year?

  3. Leveraging Unblu to increase product conversion
    Case Study

    Leveraging Unblu to increase product conversion

    Specializing in universal banking services for companies and private individuals, Raiffeisenbank serves over 1,400,000 retail customers. To maintain their reputation as excellent digital service providers, the bank wanted to reduce the strain on their contact centers’ traditional channels – and maximize conversions.

  4. Overcoming Regulatory Barriers to Enhance Client Interaction

    Overcoming Regulatory Barriers to Enhance Client Interaction

    How wealth management firms and private banks communicate with their clients is coming under increased scrutiny from regulators, particularly surrounding the recording of conversations.

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