Unblu allows real-time collaboration with your customers via co-browsing, live chat, secure text messaging and video chat to achieve better customer ...
The Conversational Platform for Financial Services ... Unblu is a privately held Swiss company, founded in 2008, that helps the world's leading banks and ...
In this webinar, we break down how to integrate Unblu into the most popular messaging platforms. Why? Because this demanding industry requires you to communicate with your customers through channels they already use. Connect with them via their favourite social messaging applications like WhatsApp, WeChat or Facebook Messenger is a must.
Core Product Lead Engineer David Eberlein dives into use cases, showing you how to integrate with your customer’s preferred channel and centralize all their requests at one key point for your agents and RM. Find out how all of the above let’s you remain compliant as well.
Agenda
Introduction
Unblu—The Messenger Platform
What are Social Messaging Integrations? WhatsApp, WeChat, Facebook Messenger …
Business Cases
Messaging Channel API
Integration Example: WhatsApp
Features and limitations
Live Demo: Support & Advice Use case
Roadmap
Q&A
Presented by
David EberleinVP Core Product Development
Laura MoldenhauerMarketing Manager DACH & EE at Unblu
View the Recording
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