Webinar

Unblu’s Mobile SDK: conversational experience anywhere

2020 introduced more customers to mobile services than any financial services’ marketing efforts did. But that doesn’t change the fact that mobile apps still have to excel when it comes to user experience. Otherwise customers will look elsewhere.

 

In this 45min. webinar, we display the importance of integrating communication and collaboration capabilities in order to start advising your clients anywhere and anytime. Take the conversation one step further and, through mobile co-browsing, join customers on their mobile apps when they need support or advice. And what about calls or mobile video chats, while the customer gets to stay within the app? It’s time to get in sync with your customers. Provide a seamless customer experience across all devices and channels.

 

You will ..:

  • Learn how to best advise clients by integrating a secure messenger. Because clients still want a trusted relationship they can count on for personal advice.
  • See best practice examples of supporting customers: Allow them to get in touch. Let them reach an agent, ask for help whilst they’re in your app. Through chatting and mobile co-browsing, agents can resolve issues efficiently. That’s how you turn a support activity into a loyalty program!
  • Learn how exactly to use our SDKs to integrate Unblu natively inside your mobile apps.
  • See the product broken down by Features, Integration and Structure, Requirements and Security
  • See our product in action: Denis is taking you through a Live Demo

Presented by

Denis Trüby

Denis Trüby

Senior Software Engineer at Unblu

Laura Moldenhauer

Laura Moldenhauer

Marketing Manager DACH & EE at Unblu