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The benefits of building a customer-centric bank with purpose
Banks are being forced to rethink their raison d'être these days. It’s no longer enough to exist for the sole purpose of turning a profit. With a powerful purpose, banks can reconnect with the community they serve and rediscover the very human…
Kultur verändern: Wie sieht digitale Kultur aus?
Eine digitale Organisation zu sein bedeutet mehr als nur digitale Produkte, Dienstleistungen und Kundeninteraktionen. Es bedeutet, dass die Kernbereiche nun technologisch gesteuert werden, so dass sich auch die Stellenbeschreibungen für die Mi…
In die digitale Transformation investieren? Wie wäre es mit der Transformation der Kultur?
Eine Investition in die digitale Transformation kann wie eine Reise voller Hoffnungen und Ängste sein. Neue Initiativen sind immer aufregend, sei es die Entwicklung einer internen Anwendung oder der Einsatz eines neuen Analysetools. Und mit ne…
Das digitale Grenzgebiet: Haben wir die Senioren zurückgelassen?
Während die Generationen X und Y (Jahrgänge zwischen Anfang der 1960er bis in die frühen 2000er) die neueste Banking-Technologie problemlos in ihr tägliches Leben integrieren, ist dies für viele Senioren nicht der Fall. Laut einer aktuellen St…

Unblu for Insurance: Create meaningful customer journeys

In this webinar, we discuss how to put the customer at the heart of your strategy. Why? Because most customers interact with their insurer less than once a year. With so few customer interactions, it’s critical that insurers deliver these experiences well. Each interaction needs to be treated like a critical moment of truth, especially in the claims process, where insurers often have to prove themselves.

Tuesday 2 June 2020 16:00 - 17:00 CEST Mehr Webinare

MoneyLIVE Digital Banking (UK)
2020-06-30 09:00:00
Future Digital Finance (US)
2020-08-03 09:00:00
TechNOVA: AI in Financial Services (UK)
2020-09-21 09:00:00

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Whitepaper

Take the pain out of claims

Within this whitepaper, you will find out how the right blend of convenience and personalized human interaction will provide your customers with the reassurance they seek and a positive experience they desire.
Fact Sheet

Unblu Secure Text Messaging: the ultimate guide

Secure Messenger is part of the Unblu suite and is a natural expansion of the pervasive chatting experience.
Whitepaper

Beyond Bots: Real Conversations for a Meaningful Customer Experience

Customers want convenience and practicality, but they also want personal interaction. They want to ask questions and they want the expertise of a trusted advisor. Quite simply, they want to talk to a real person.
Fact Sheet

The Role of the Financial Advisor

Clients have made it clear: they want banks to guide them in their future decisions and provide personalised, meaningful advice. These growing customer expectations are happening against a backdrop of sweeping changes in regulations.