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  1. The benefits of building a customer-centric bank with purpose

    The benefits of building a customer-centric bank with purpose

    Banks are being forced to rethink their raison d'être these days. It’s no longer enough to exist for the sole purpose of turning a profit. With a powerful purpose, banks can reconnect with the community they serve and rediscover the…

  2. Kultur verändern: Wie sieht digitale Kultur aus?

    Kultur verändern: Wie sieht digitale Kultur aus?

    Eine digitale Organisation zu sein bedeutet mehr als nur digitale Produkte, Dienstleistungen und Kundeninteraktionen. Es bedeutet, dass die Kernbereiche nun technologisch gesteuert werden, so dass sich auch die Stellenbeschreibungen für di…

  3. In die digitale Transformation investieren? Wie wäre es mit der Transformation der Kultur?

    In die digitale Transformation investieren? Wie wäre es mit der Transformation der Kultur?

    Eine Investition in die digitale Transformation kann wie eine Reise voller Hoffnungen und Ängste sein. Neue Initiativen sind immer aufregend, sei es die Entwicklung einer internen Anwendung oder der Einsatz eines neuen Analysetools. Und mi…

  4. Das digitale Grenzgebiet: Haben wir die Senioren zurückgelassen?

    Das digitale Grenzgebiet: Haben wir die Senioren zurückgelassen?

    Während die Generationen X und Y (Jahrgänge zwischen Anfang der 1960er bis in die frühen 2000er) die neueste Banking-Technologie problemlos in ihr tägliches Leben integrieren, ist dies für viele Senioren nicht der Fall.…

Taking conversations to the next level: Unblu’s Roadmap to Conversational Banking
Recorded Webinare

Taking conversations to the next level: Unblu’s Roadmap to Conversational Banking

Luc shares Unblu’s roadmap for conversational banking and explains how Unblu is well-positioned to be your long-term partner in delivering the conversational experience online.

Recorded Wednesday 12 December 2018 15:00 - 16:00 CET See all Webinars
  1. The Financial Services Customer Experience Conference (UK)

  2. Digital Banking 2019 (USA)

  3. Revolution Banking (Spain)

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  1. Beyond Bots: Real Conversations for a Meaningful Customer Experience
    Whitepaper

    Beyond Bots: Real Conversations for a Meaningful Customer Experience

    Customers want convenience and practicality, but they also want personal interaction. They want to ask questions and they want the expertise of a trusted advisor. Quite simply, they want to talk to a real person.

  2. The Role of the Financial Advisor
    Fact Sheet

    The Role of the Financial Advisor

    Clients have made it clear: they want banks to guide them in their future decisions and provide personalised, meaningful advice. These growing customer expectations are happening against a backdrop of sweeping changes in regulations.

  3. Unblu 5 Product Guide
    Fact Sheet

    Unblu 5 Product Guide

    Find out how the Unblu suite bridges the real world-virtual divide, empowering you to be where your customers are. Learn how the suite unpacks a domino effect of improvements for both your customer’s experience and for your bottom line.

  4. Unblu Suite: Advisory Use Case
    Infographic

    Unblu Suite: Advisory Use Case

    Discover how banks can keep customer conversations open, interesting and relevant.

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