Swiss Post has been working with Unblu to deploy a new means of client engagement and support. Acting as the main Swiss Post employee interface, Unblu enables diverse means of client engagement…
For firms, leveraging digital can lead to high-value relationships with clients. How? Here are the top 6 digital tools for financial advisors.
How using Unblu’s co-browsing tool could create more productive conversations with credit union members and enhance the digital experience.
Learn how to use co-browsing to build more meaningful and productive interactions with customers as you guide them through important financial decisions.
By adopting a more customer-centric viewpoint, financial institutions can envisage the journey as a whole and create a more positive and efficient experience.
Banks can use Co-browsing alongside a phone call, a chat session, or a messenger conversation and ultimately create a more personalized experience for their customers. But remember Co-browsing is…
Renta 4 Banco is leveraging Unblu’s technology to drive client engagement and build relationships, even during the huge disruption caused by COVID-19.
Video conferencing solutions may present an enticing 'quick fix' for organizations at this time but are they really adding the value that clients seek and the businesses themselves require?
Chatbot technology has the potential to ease the workload of customer service advisors and also offer an efficient support system for bank customers.
Co-browsing has the potential to transform customer service. Learn the best ways to use it to both improve customer satisfaction and grow your business.
Customers are loyal to banks that offer them a seamless, pleasurable, and personal service which explains the desire for an omnichannel experience.
Technology combined with human expertise can help financial institutions deliver a world-class service that puts the customer first.