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Category: Co-Browsing

Is co-browsing safe? Here's what financial institutions should know

Unlike screen-sharing, co-browsing only shares the web or mobile application—so the customer's data is never compromised.
Co-Browsing, Conversational Banking

What is Co-Browsing? Different types and use cases

Co-browsing is helping banks to improve their customer service, increase their sales and promote customer engagement.
Co-Browsing, Conversational Banking

How to drive conversions from your bank’s website with Unblu Co-Browsing

Looking to drive conversions from your bank’s website? Unblu Co-Browsing can help leverage the moment of truth.
Co-Browsing, Conversational Banking, Customer Experience

Benefits of Co-Browsing to improve customer service

Co-Browsing empowers financial services institutions to maximize their customer service potential – and boost profitability as a result.
Co-Browsing, Conversational Banking, Customer service

Co-Browsing best practices to improve customer experience

Leveraging Co-Browsing best practices can take your customer service experience to the next level and increase profit as a result.
Co-Browsing, Conversational Banking, Unblu Platform

Co-Browsing vs. Screen Sharing: what’s the difference?

Co-Browsing vs. screen sharing – while similar, Co-Browsing offers financial institutions a more collaborative and safer experience.
Co-Browsing, Conversational Banking, Unblu Platform

How to use Co-Browsing to boost loan applications

Discover how Co-Browsing ensures customers get access to human support during the entire loan application process.
Co-Browsing, Conversational Banking, Unblu Platform

How Co-Browsing helps the investor – and the advisor

High-touch Co-Browsing software enhances the relationship between investors and advisors at every stage of the client journey.
Co-Browsing, Conversational Banking, Wealth Management

11 customer service tips for banks and financial services

Technology combined with human expertise can help financial institutions deliver a world-class service that puts the customer first.
Co-Browsing, Conversational Banking, Customer Experience, Industry Trends, Unblu Platform

How does co-browsing work? Explaining the digital tool for better online conversations

Co-browsing advances both efficiency and customer service by allowing banks to guide customer sessions in real time.
Co-Browsing, Conversational Banking