Interaction Management Hub
Document Collaboration
Video & Voice
Conversational AI
Co-Browsing
Unblu Branch
Secure Messenger
Co-Apping
Unblu Cast
My friend’s mom is choosing a Christmas present for her insurance agent. What turned her difficult situation into a personal relationship?
Do you know what your insurance agent wants for Christmas?
Chatbots vs live chat for customer service
As banks become more digital, customers still value chatting with a human agent. Opt for a hybrid experience by merging chatbots with a live chat solution.
Chatbot statistics and trends in digital banking
Chatbots will play a large role in the future of financial services, making customer service more efficient – without replacing human conversations.
How does live chat work in financial services
Technology combined with human expertise can help financial institutions deliver a world-class customer service. Live chat is a primary example.
Why is change so hard? How to make digital transformations easier on staff
Digital technology can improve efficiency and ensure a better customer experience. But it's just one piece of the puzzle.
What is Video Chat: Top 5 Benefits in Digital Banking
Video chat is online video for conversational banking, making interactions between customers and banks more personal and streamlined.
Live Chat for Sales: Tips to Improve Sales in Financial Services
Discover our tips for Live Chat for sales and get more qualified leads and increase conversions rates in financial institutions.
Live Chat for Banking Best Practices
Customer service relies on effective communication between agent and client. Live Chat allows visitors to communicate with their bank whenever they want.
Lessons learned from successful digital transformations
Digital transformation in banking extends the physical world, weaving together the offline interactions and conversations with digital collaboration.
Types of Video Chat to Improve Customer Experience in Banks
Video chat has transformed how financial institutions deliver customer service—whether it occurs on a phone, via computer, or enhanced with co-browsing.
Video Chat: How Does it Work in Financial Services?
Video chat allows advisors to connect with customers face-to-face, making interactions more personal and streamlined to accelerate the sales process.
Private Banking proposition: Interview with our COO
We sat down with The Wealth Mosaic, who came all the way over to Switzerland in order to get the ultimate and up-to-date insight of Unblu.
Beyond the buzz: what is digital transformation, really?
True digital transformation is an extension of the physical world, allowing for all the interactions and conversations we have in real life.
A Hybrid Approach to Financial Planning: What’s the Right Mix?
What should be automated by robo-assisted services and what should be left for human expertise? Learn more about hybrid advisory to better serve clients.
How to make seamless journeys a reality: the hybrid approach
Customers use more than six channels on average to keep in touch with their bank. But they still want human help. Here's how to strike the right balance.
Empowering the insurance customer on their journey
With an end-to-end digital journey, insurance can radically improve customer engagement by making the claims process simpler and faster.
