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Category: Live Chat

How to use Unblu for conversational customer support

Learn how to integrate conversational banking tools to elevate the quality of your customer services—all while reducing costs.
Chatbots, Co-Browsing, Conversational Banking, Live Chat, Secure Messenger

Chatbots vs live chat for customer service

As banks become more digital, customers still value chatting with a human agent. Opt for a hybrid experience by merging chatbots with a live chat solution.
Chatbots, Conversational Banking, Live Chat

How does live chat work in financial services

Technology combined with human expertise can help financial institutions deliver a world-class customer service. Live chat is a primary example.
Conversational Banking, Customer Experience, Live Chat

Live Chat for Sales: Tips to Improve Sales in Financial Services

Discover our tips for Live Chat for sales and get more qualified leads and increase conversions rates in financial institutions.
Conversational Banking, Live Chat, Unblu Platform

Live Chat for Banking Best Practices

Customer service relies on effective communication between agent and client. Live Chat allows visitors to communicate with their bank whenever they want.
Conversational Banking, Customer Experience, Live Chat, Unblu Platform