Insurance companies that offer a consistent customer experience tend to grow faster and be more profitable.
During life’s most difficult times, customers need guidance and understanding. Unblu takes the hassle out of the claims process by giving you the right tools, so you can support your customers wherever and whenever they need assistance - at the roadside, at the airport, or in a hospital corridor.
Purchasing insurance products can sometimes be challenging for customers. With Unblu’s LiveView and Co-browsing features, agents can guide customers through the end-to-end process. Because they can see what the issue is, they can help customers more efficiently.
Contextual help means higher first-call resolution rates, lower costs, and better customer satisfaction.
Unblu enables insurance companies to build new services for end-customers, allowing them to multiply customer touchpoints and interactions on their websites, mobile apps and customer portals.Discover the Unblu suite Request a demo
77% of customers believes it takes too long to reach a customer support person
80% of insurance consumers are looking for personalised offers, messages, pricing and recommendations from their insurance providers
We know there is a strong correlation between satisfied customers, portfolio growth and financial results. Discover how Unblu can help you deliver a satisfying customer experience with every interaction.