Insurance

Put the customer at the heart of your strategy

Insurance companies that offer a consistent customer experience tend to grow faster and be more profitable.

Increase opportunities to advise

Increase opportunities to advise

Add the human touch

Add the human touch

Advise customers where they are

Advise customers where they are

Increase customer interactions
SELL

Increase customer interactions

Consumers interact less with insurance companies than any other industry. Our Omnichannel Customer Engagement Suite allows insurance companies to multiply customer touchpoints and interactions on their websites, mobile apps or customer portals.  Increase trust, engagement, loyalty and revenue by collaborating with your customers online. 

 

Discover the unblu suite
Ease the claims process for your customers
Support

Ease the claims process for your customers

We provide insurance companies with the tools to support their customers wherever they might need help. Our customer touchpoints, supercharged with the capacity of seeing (LiveView) and interacting (Co-Browsing) will allow your agents to join the customers in the middle of where they are.

 

Contextual help means, higher first call resolution rates, less costs, and better customer satisfaction. 

Simplify the purchasing processes
Advise

Simplify the purchasing processes

Purchasing insurance products can sometimes be difficult for customers. Give your agents the tools to guide the customer through the end-to-end process. Features like LiveChat or Co-Browsing, provide you with the missing link between complete self-service and traditional communication methods.

Discover how Co-Browsing can enhance your customer service

See the unblu suite in action

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