Insurance companies that offer a consistent customer experience tend to grow faster and be more profitable.
Consumers interact less with insurance companies than any other industry. Our Omnichannel Customer Engagement Suite allows insurance companies to multiply customer touchpoints and interactions on their websites, mobile apps or customer portals. Increase trust, engagement, loyalty and revenue by collaborating with your customers online.
Discover the unblu suite
We provide insurance companies with the tools to support their customers wherever they might need help. Our customer touchpoints, supercharged with the capacity of seeing (LiveView) and interacting (Co-Browsing) will allow your agents to join the customers in the middle of where they are.
Contextual help means, higher first call resolution rates, less costs, and better customer satisfaction.
Purchasing insurance products can sometimes be difficult for customers. Give your agents the tools to guide the customer through the end-to-end process. Features like LiveChat or Co-Browsing, provide you with the missing link between complete self-service and traditional communication methods.Discover how Co-Browsing can enhance your customer service
Humanizing Online Customer ExperienceDownload
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