Insurance

Put the customer at the heart of your strategy

Insurance companies that offer a consistent customer experience tend to grow faster and be more profitable.

Humanize and simplify the claims process

During life’s most difficult times, customers need guidance and understanding. Unblu takes the hassle out of the claims process by giving you the right tools, so you can support your customers wherever and whenever they need assistance - at the roadside, at the airport, or in a hospital corridor.

Help them easily compare and purchase products

Purchasing insurance products can sometimes be challenging for customers. With Unblu’s LiveView and Co-browsing features, agents can guide customers through the end-to-end process. Because they can see what the issue is, they can help customers more efficiently.
Contextual help means higher first-call resolution rates, lower costs, and better customer satisfaction.

Design new services and interact more often using more platforms

Unblu enables insurance companies to build new services for end-customers, allowing them to multiply customer touchpoints and interactions on their websites, mobile apps and customer portals.

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77% of customers believes it takes too long to reach a customer support person

80% of insurance consumers are looking for personalised offers, messages, pricing and recommendations from their insurance providers

Be the company your customers want you to be

Be the company your customers want you to be

We know there is a strong correlation between satisfied customers, portfolio growth and financial results. Discover how Unblu can help you deliver a satisfying customer experience with every interaction.

See how Unblu redefines customer service

More about Insurance

  1. Do you know what your insurance agent wants for Christmas?

    Do you know what your insurance agent wants for Christmas?

  2. The Best is Yet to Come: Insurers move forward with transformation

    The Best is Yet to Come: Insurers move forward with transformation

  3. Transforming culture: What does digital culture look like?

    Transforming culture: What does digital culture look like?

See all Blog Articles

See the Unblu suite in action

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