Conversational AI
Empower your customers with personalized self-service – night or day, and assist your agents with real-time AI guidance.
Request a demoMore efficiency. More loyalty.
More revenue.
Human-like assistance
With natural language processing and machine learning tools, reach the balance between automation and personalized experience.
Ease your workload
Let the chatbot take up to 45% of incoming inquiries right out of the box.
Consistent user experience
Web. Mobile app. SMS. Messaging app. Enjoy a consistent user experience across channels.
Bots don’t sleep
Don’t make your customers wait. Provide access to swift, self- service solutions for simple inquiries round the clock.
Frequent industry questions
Implement a bot equipped with answers to the most frequently asked questions in the financial services industry.
Easy-train bot for business users
Over time bot to handle up to 70%-80% of incoming inquiries – monitored and trained by business users.
Out-of-the-box chatbot deployment
No-fuss implementation and easy maintenance
Guided deployment
Specialist bot routing
Split delivery
No-code bot training and automation
The Unblu team is on hand to ensure efficient deployment without impacting service quality.
The smart Orchestrator examines customer intent to ensure the best specialist bot handles the request.
Lightning quick training validation before going into production.
Update common customer queries to configure the intent and improve performance.
The smart bot just got smarter with our GPT Extension for financial services
Unblu’s chatbot powered by Open AI for shorter sales cycles and enhanced FCR
Training support
Use the bot trainer assistant to create better intents – with appropriate responses.
Bot sidekick
Increase Live Chat efficiency with suggested responses that boost efficiency and maximize resolutions.
Give customers the experience they deserve
High satisfaction for long-term loyalty
Easy agent access
Need human support? Customers can move from bot to agent without breaking the flow.
Learn moreNo-risk doc exchange
Share or exchange text messages, documents, files, or images in a secured location.
Escalate to video and voice
Transform the message conversation into a video or voice call without leaving the current channel.
Learn moreEnhance the conversation
All digital bells and whistles we know and love – including reactions, emojis, voice messages, and more.
Why Unblu
of support requests transferred to the new channels.
First Contact Resolution With Live Chat/WhatsApp. (Email = 35% / Phone = 40%)
Bot Resolution Rate
Agent productivity
case study
Client support and service via Chatbot & Live Chat
Discover key metrics around their call center capabilities as well as results achieved with Unblu.
Hot off the press
See Unblu Spark In Action
