Unblu Spark

The leading Conversational Platform for Financial Services

Build relationships that drive revenue

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The solutions to ALL your engagement needs

Unleash the full power of conversations

Support with Conversational AI

Slash your First Contact Resolution rate by equipping your service rep with an easy-to-train bot sidekick that takes care of simple queries – and escalates to human support when necessary.

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Advise with Secure Messenger

Put your advisor in your clients’ pockets with in-app text messaging that maximizes quality client interaction, and is always secure and compliant.

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Connect with Video & Voice

Whether planned or on-the-go, leverage a secure, high-quality, and fully integrated feature that allows you to connect with customers and close more deals.

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Collaborate with Co-Browsing

Share, navigate, and secure binding signatures by compliantly browsing documents or web pages as if you were in the same room.

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PRODUCT guide

Transform Customer Service

Learn how the platform will allow you to take your customer service to the next level.

Maximum impact across contexts

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Conversion rate

Sales

Enrich your service agents’ sales potential by offering tailored products аt exactly the right moment to maximize conversions.

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Client Relationship Managers

Build strong, long-term client relationships with personalized back-and-forth communication that’s convenient, secure, and compliant.

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%
More meetings
%
Positive Customer Satisfaction

Customer Service

Automate simple requests and focus agent attention on delivering customer service excellence across channels and touchpoints.

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Contact Center

Empower your agents to boost efficiency and offer a more positive and streamlined call center experience.

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Customer support cost

Increase Digital Sales

As a happy client is more likely to make a purchase, at the end of each successful…

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E-banking migration without hiccups

Decision-makers identified a key moment of friction in the customer journey that put…

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Outstanding client service

Combining Chatbot, Live Chat, and WhatsApp to improve contact centre…

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Top integrations

Unblu’s Conversational Engagement Platform can be integrated with other systems like CRMs, e-banking platforms, bots, and more. Discover the broad reach of our powerful ecosystem.

Link your Salesforce CRM to Unblu to see the full effect of your Co-Browsing capabilities.

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Communication is key for collaboration – so Unblu fits into your Teams ecosystem with ease.

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Allow clients and website visitors to book an appointment directly on your Teams calendar.

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The messaging experience they know and love, but compliant and omnichannel.

Supercharge your contact center experience with Unblu’s engagement tools.

Q2 is a financial experience company dedicated to providing digital banking and lending solutions to banks and credit unions.

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Jack Henry’s Banno Digital Banking Suite provides best-in-class apps that support a mobile-first strategy.

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Central 1 is one of the leading innovators in the Canadian financial services marketplace.

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Link your Salesforce CRM to Unblu to see the full effect of your Co-Browsing capabilities.

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Communication is key for collaboration – so Unblu fits into your Teams ecosystem with ease.

Learn more

Allow clients and website visitors to book an appointment directly on your Teams calendar.

Learn more

See Unblu Spark In Action

Request a demo today