Secure Messenger is part of the Unblu suite and is a natural expansion of the pervasive chatting experience.

Secure Messenger is part of the Unblu suite and is a natural expansion of the pervasive chatting experience.

For all the convenience and efficiency of digital banking, customers tell us something is still missing. Customers definitely want the convenience of digital and omnichannel banking, but they also want the personal touch that comes with speaking to someone at their bank.  Quite simply, people want to talk about their struggles, their goals, and their

Facing MiFID II Challenges and Bridging Customer Disconnect Clients have made it clear: they want banks to guide them in their future decisions and provide personalized, meaningful advice. These growing customer expectations are happening against a backdrop of sweeping changes in regulations. These two factors will shape the future of the industry. Digital tools can

Discover in our new FactSheet how in-person customer engagement solutions can help banks to convert and engage customers by increasing their sales through all channels, increasing customer loyalty and getting a higher differentiation   Increase sales through all channels. The improvement in customer experience directly impacts brand reputation, which translates into sales. Increase customer loyalty.

Banks must build bridges between faceless online self-service systems and traditional communication methods in order to have a direct and positive effect on customer satisfaction, sales conversion, and customer loyalty. What are the challenges? With PSD2, Banks can no longer rely on and leverage that customer data is uniquely theirs. A greater emphasis on a