SECURE TEXT MESSAGING
Secure and convenient digital advice
A trusted advisor in your client’s pocket
Communicate on their terms
Secure Messenger empowers financial institutions to provide an enhanced messaging experience that can be embedded into any mobile or web-based application. It is convenient, secure, and compliant – with all interactions recorded in an encrypted environment.
Integrated into the existing channels of the firm, leveraging their existing investments: portals and mobile apps.
Possible to exchange text messages, documents, files, and images. By nature, the conversation is asynchronous, and the parties will reply when possible.
Manage client expectations
Systems for immediate user feedback. Users see who is online or typing, and the advisor can change the status to manage client expectations properly.
Unblu also allows for native mobile and browser notifications for new messages.
Hidden participants and Internal Messages
Invite other people to join the conversation and support you in assisting your clients.
Single Sign On for easy access that’s fully secure.
Advisors can designate back-up representatives and rules for them to take over when they are not available to assist clients.
All conversations at a glance
Advisors have access to all their conversations on a single desktop application or via mobile app.
Internal and visitor invitations
Advisors can invite experts or teams into the client conversations to discuss specific topics.
Video & Voice
Escalate to a video call with one click. Provide the right advice at the right moment. Don’t have time for a call now? Schedule a meeting for later.
Explain complex topics with ease. Unblu offers the most complete set of collaboration capabilities: embedded, mobile and document Co-Browsing, whiteboarding, screensharing, and more.
Integrate with other systems
Unblu’s messaging solution can be integrated with other systems like CRMs, CBSs, bots, etc.
Grow assets under management
and build trust
Unblu unlocks more meaningful client-advisor interactions by giving advisors tools that foster trust and understanding by offering a superior service experience.
Unblu for Wealth Management
Clients need to trust that their advisors are able to answer their questions in a timely manner and ensure access to relevant information when necessary.
Stay secure with compliant communications
Unblu makes advisors’ lives easier by streamlining record-keeping for digital communications. The Unblu platform complies with the highest information security standards, certified by ISO 27001 and SOC-2 Type 2 audited, so you and your clients can trust that sensitive data is never at risk.More on Security & Compliance
Unleash the full power of conversations
Enterprise-ready conversational technology to ensure an exceptional customer experience, every time.
Advise with Secure Messenger
Increase client interaction with our secure in-app text messaging solution.
Support with AI and Live Chat
The support your customers love. Fast, efficient, and human when it has to be.
Connect with Video & Voice
A quicker, cost-effective way to connect with customers and close deals.
Collaborate with Co-Browsing
View and interact with a customer’s application in a compliant way – no downloads required.
View and Sign documents together
Be more efficient by sharing, navigating, and signing documents together.
Fully integrated and secure
Unblu uses the financial institution authentication process. We integrate into e-banking applications, customer portals, and mobile apps.
See Unblu in action