Real-time visual support for increased communication efficiency
Transform a conversation by providing visual context – creating opportunities for enhanced interaction.
See what your customers see
Screen sharing allows participants to share the content of their screens and watch as the other participant interacts with it.
Choose what you’d like to share
Participants can share part or all of their desktop, plus any media on their devices, without having to send or download files.
Keep track of what you share
Unblu can record screen sharing sessions. Keeping records of all investment conversations is essential in the scope of MiFID II.
Achieve customer service excellence with screen sharing
Share internal applications
Reach a resolution more quickly by sharing an internal desktop application with the customer to access enhanced tools.
Give real-time feedback
Share or receive draft proposals and other relevant documents to ensure maximum comprehension between advisor and customer.
Information-sharing for quicker comprehension
Customers can share information stored on their devices to ensure the advisor and the customer are on the same page.
Record all collaboration sessions – including screen sharing – with our conversation recording feature.Learn more about conversation recording
Improve support times and enhance engagement
Screen sharing or Co-Browsing: Which should I use?
Co-Browsing goes beyond screen sharing by allowing customers and advisors to not just view but also interact and collaborate with each other on e-banking applications, customer portals, websites, or documents.
While screen sharing is a useful feature, Co-Browsing offers more in terms of collaboration potential and, more importantly, security. Co-Browsing is always encrypted to remain compliant and ensure customer confidentiality.More on Co-browsing
Unleash the full power of conversations
Enterprise-ready conversational technology to ensure an exceptional customer experience, every time.
Advise with Secure Messenger
Increase client interaction with our secure in-app text messaging solution.
Support with AI and Live Chat
The support your customers love. Fast, efficient, and human when it has to be.
Connect with Video & Voice
A quicker, cost-effective way to connect with customers and close deals.
Collaborate with Co-Browsing
View and interact with a customer’s application in a compliant way – no downloads required.
View and sign documents together
Be more efficient by sharing, navigating, and signing documents together.
Third-party messaging integration
Unblu’s messaging features can be integrated with popular social messaging applications like WhatsApp, WeChat, or more.
See Unblu in action