Unblu incorporates adiacom products and unveils new branding for its enhanced conversational solution offering
Unblu now offers the most complete suite of conversational solutions for the financial industry, comprising four products: Unblu Spark, Unblu Meet, Unblu Cast, and Unblu Branch.
Following the acquisition of the software provider adiacom in November, 2022, Unblu has added powerful new products to its offering. To ensure maximum understanding of each product capability, Unblu has unveiled dynamic new branding that communicates the unique value that each product brings.
Our team incorporated the capabilities of each product, while ensuring that our customers understand the individual benefits and characteristics of them. I think the results speak for themselves and I’m excited to present the new branding of Unblu’s product familyJavier Puga, EVP of Marketing
“The acquisition of adiacom has allowed us to add truly transformational solutions to our portfolio that perfectly complement our conversational platform. But it also presented a challenge from a branding perspective,” said Javier Puga, EVP of Marketing. “Our team incorporated the capabilities of each product, while ensuring that our customers understand the individual benefits and characteristics of them. I think the results speak for themselves and I’m excited to present the new branding of Unblu’s product family.”
Conversational engagement in every context
Unblu is now made up of four separate products, known as Unblu Spark, Unblu Meet, Unblu Cast, and Unblu Branch, with each focused on maximizing conversational success in specific customer journeys.
Unblu Spark is an end-to-end Conversational Engagement Platform that’s made up of Conversational AI, Secure Messenger, Video & Voice, and Co-Browsing – all of which can be fully integrated into an organization’s current digital channels. By augmenting the existing experience and enhancing the adoption of investments in e-banking, mobile apps, and more, financial services organizations are able to provide better and more profitable customer service and advice.
Unblu Meet is a European-based meeting solution that takes care of GDPR data-protection requirements to enhance sales success. With no downloads and high-performance guaranteed, Unblu Meet allows sales or customer service professionals to leverage the moment of truth, including legally binding signatures and KYC processes.
Unblu Branch represents the future of in-person banking experiences by blurring the line between digital and physical service experiences. With Unblu Branch, financial services organizations can elevate the customer experience in a cost-effective and professional manner by adding digital elements, such as a virtual concierge, to the physical branch. This allows one agent to remotely serve multiple branches, with full control over touchpads, ID verification, access to secure rooms, and more.
Finally, for large digital or hybrid events, Unblu Cast empowers organizations to take their message to a global audience of up to 10,000 attendees. This professional broadcasting software allows for corporate, white labeled events, including video production and distribution thanks to the interactive business WebTV solution.