How do I subscribe to a paid plan?
Simply sign up and upgrade to a plan of your choice once you're logged in. You can use all major credit cards for unblu teams and performance.
What is my minimum commitment?
You can signup for unblu starting with just one user and a yearly subscription. Subscriptions can be cancelled at any time.
What is the price for the enterprise solution?
We offer a number of licensing options for our enterprise solution - please get in touch with us to help you find the best plan.
Do any of the system users need to download software to use the system?
No. unblu works completely without downloads - not even a java applet or other plugin software for your browser. This is true for both agent and website visitor.
| performance | enterprise | |
| Pricing | ||
| Agent minimum | 10 | 10 |
| Agent limit | unlimited | unlimited |
| Features | ||
| Universal Co-browsing | yes | yes |
| Embedded Co-browsing | yes | |
| Live chat | yes | yes |
| LiveView chat | yes | |
| Video chat | yes | yes |
| Document Co-Browsing | yes | yes |
| Document sharing | yes | yes |
| No download | yes | yes |
| Analytics | yes | yes |
| Queue management | yes | yes |
| Supported technologies | ||
| SSL encryption | yes | yes |
| No download | yes | yes |
| Internet Explorer | 10+ | 10+ |
| Chrome | 40+ | 40+ |
| Safari | 7+ | 7+ |
| Firefox | 30+ | 30+ |
| Dynamic Websites | yes | yes |
| Https sites | yes | yes |
| Cross origin iFrame support | yes | yes |
| SVG support | yes | yes |
| Cross domain navigation | yes | yes |
| In context session start | yes | yes |
| Proxy server integration | yes | |
| Single sign on | yes | |
| System Management | ||
| Self service admin console | yes | yes |
| Instant provisioning | yes | yes |
| API & Integration | ||
| REST, Javascript API | yes | yes |
| Deployment Options | ||
| Cloud service | yes | yes |
| On premise | yes | |
| Multi tenant support | yes | |
| Compliance | ||
| Privacy mode | yes | yes |
| Blacklisting of URLs | yes | yes |
| Page level content protection | yes | yes |
| Field level content protection | yes | |
| Audit trail | yes | yes |
| View & point mode | yes | |
| Support | ||
| Self service | yes | yes |
| Forum | yes | yes |
| Email support | yes | yes |
| Phone support | yes | yes |
| Premium support | yes |
How can we help?