Unblu Spark

The Leading Conversational Platform for Financial Services

Stand out through authentic customer interactions.

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The solutions to ALL your engagement needs

Unleash the full power of conversations

Support with Conversational AI

Slash your First Contact Resolution rate by equipping your service rep with an easy-to-train bot sidekick that takes care of simple queries – and escalates to human support when necessary.

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Advise with Secure Messenger

Put your advisor in your clients’ pockets with in-app text messaging that maximizes quality client interaction, and is always secure and compliant.

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Connect with Video & Voice

Whether planned or on-the-go, leverage a secure, high-quality, and fully integrated feature that allows you to connect with customers and close more deals.

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Collaborate with Co-Browsing

Share, navigate, and secure binding signatures by compliantly browsing documents or web pages as if you were in the same room.

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PRODUCT guide

Enhance Your Customer Relationships

Learn how Unblu combines AI and human interactions to connect on digital channels and beyond.

Maximum impact across contexts

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Conversion rate

Sales

Enrich your service agents’ sales potential by offering tailored products аt exactly the right moment to maximize conversions.

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Client Relationship Managers

Build strong, long-term client relationships with personalized back-and-forth communication that’s convenient, secure, and compliant.

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%
More meetings
%
Positive Customer Satisfaction

Customer Service

Automate simple requests and focus agent attention on delivering customer service excellence across channels and touchpoints.

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Contact Center

Empower your agents to boost efficiency and offer a more positive and streamlined call center experience.

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%
Reduction support cost

Increase digital Sales

As a happy client is more likely to make a purchase, at the end of each successful…

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E-banking migration without hiccups

Decision-makers identified a key moment of friction in the customer journey that put…

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Outstanding client service

Combining Chatbot, Live Chat, and WhatsApp to improve contact centre…

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Top integrations

Unblu’s Conversational Engagement Platform can be integrated with other systems like CRMs, e-banking platforms, bots, and more. Discover the broad reach of our powerful ecosystem.

Unblu is part of the Avaloq One ecosystem. We have many joint customers who are already leveraging the power of our conversational solutions.

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Unblu is integrated is part of the Temenos Marketplace. Temenos customers can easily implement and start using all our enhanced conversational solutions.

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ebankIT integrates the Unblu platform offering of AI, co-browsing, messaging and video into their e-banking solutions.

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Q2 is a financial experience company dedicated to providing digital banking and lending solutions to banks and credit unions.

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Central 1 is one of the leading innovators in the Canadian financial services marketplace.

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Jack Henry’s Banno Digital Banking Suite provides best-in-class apps that support a mobile-first strategy.

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Achieve centralized management and administrative harmony for your advisors with an out-of-the-box integration for Outlook Calendars and Teams.

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Link your Salesforce CRM to Unblu to see the full effect of your Co-Browsing capabilities.

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Enhance your wealth and asset management services with Unblu’s products.

Combine the power of WD with your Unblu Conversational Engagement Platform.

Simplify meeting organization with the pre-built MS booking integration. Customers pick a time when everyone is available, directly from your website.

Integrate Unblu into your Pershing solution for an advisory experience that excels.

See Unblu Spark In Action

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