UNBLU FOR RETAIL BANKS

Turn your customer service into a new revenue stream

Boost efficiency and customer engagement while increasing revenue with Unblu’s Conversational Engagement Platform.

Immediate impact

Deflect queries and enhance customer communication with interactions that are efficient, profitable, and productive.

Bot resolution rate

Emails on active advisory

Positive customer
satisfaction

Digital sales conversion rate

Greater efficiency – fewer costs

Increase agent efficiency by more effectively distributing channel requests – while leveraging Conversational AI, Live Chat and other Unblu capabilities to reduce the strain on phone lines and email channels. This allows agents to better support customers with accurate and personalized responses.

Improved customer engagement

Empower your agents to proactively guide customers in a streamlined and visual manner. Ensure a frictionless experience that establishes trust and increases satisfaction throughout the customer journey, from initial onboarding to ongoing online transactions.

The heart of your community

Optimize your branch network by empowering remote agents and advisors to serve multiple branches. Our interactive and on-site solution is cost-effective, profitable, and provides customers with a broader service offering at any location.

Find out how we empower your teams

Bank Advisor

Relationship Manager

Customer Service Agent

Trusted by over 170 financial institutions worldwide

Watch a demo