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Getting Started

New to Unblu? Check out our guide for new users

API & Developers

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Knowledge Guides

Setup
  • What are the System requirements to run Unblu?
  • Can I add the Unblu snippet dynamically?
  • How can I embed my own button to start Unblu?
  • How to set the cookie domain so an existing Unblu session remains active after navigating to a sub-domain?
  • How to configure SMTP in an on-premise setup?
Co-Browsing
  • How to hide specific page element in a cobrowsing session?
  • How to enable the agent to perform click actions within an embedded session?
  • Refresh behavior in universal co-browsing when migrating session
Admin Desk
  • How to set the Unblu user interface language?
  • How to change the PIN code expiration time?
  • How does Deputy Management work?
Troubleshooting
  • How to overcome Safari Third Party Cookie Policy?
  • Network Error 0x2ef3 KeepAliveTimeout
  • MySQL Default Values must be Overriden
Chat
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  • How to enable/disable the Chat Queue?
  • How to customize the Unblu start chat tab?
File & Document Sharing
  • How to enable or disable file sharing?
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