Why Co-Browsing is the Future
A recent Fusionwire article by Kam Patel highlights the importance of Co-Browsing for Digital Banking. unblu is an essential part of the story.
Delivering a seamless customer experience with personalized assistance across all channels is on its way to become a mandatory capability of every Financial Services Institution. With pressure from new market entrants increasing on established players, MISYS Alex Bray is convinced that:
Very soon the technology is going to cease to be an option for institutions and becomes a mandatory factor in any kind of digital deployment.
Alex Bray, MISYS
Read the full article on the FusionWire website.