Talk to Bruce

Talk it through with your financial clients

Instant chat-to-call transitions

Seamlessly switch from chat to voice or video conference with a single click for a more personal and efficient engagement.

Seamless integrations

Simplify scheduling with out-of-the-box integrations for Outlook, Teams, and Google Calendar.

Customer appointment booking

Let clients schedule calls directly from your website, mobile app, or via the AI Virtual Agent.

Automate routine tasks

Generate detailed call transcripts and smart meeting notes, summarizing key points for easy reference.

Break down language barriers

Enable live captions and real-time translations to ensure smooth and inclusive communication, supporting over 30 different languages.

Agendas and remindersCOMING SOON

Automate video meeting preparation with AI-generated agendas, outstanding action points, and personalized follow ups.

Consistent branding

Allow clients to join calls and virtual meetings in an interface that fully aligns with your branding – whether on your website, client portal, or mobile app.

Modern conferencing features

Intuitive video call experience with background blurring, virtual backgrounds, and phone dial-in options.

The most complete suite of collaboration capabilities

Elevate collaboration with Document Sharing, Co-Browsing, Whiteboarding, and more to create impactful experiences.

Customizable recording options

Manually start meeting recordings or set them to begin automatically. Securely store all interactions – text, voice, and collaboration – to meet regulations like GDPR and MiFID II.

Post-call transcripts

Full call transcripts are available during and after conversations, ensuring accurate records for compliance while following security measures.

Native solution or ACS

Fully native, without reliance on external or cross-border components. Alternatively, ACS can be used independently from MS Teams or alongside it.

Customer identification

Verify clients using e-banking or wealth portal authentication, with instant confirmation on the Agent Desk ​​for robust access control.

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