Unblu 6 release notes

UNBLU-12781 - Jersey client does not support a POST request without any body

UNBLU-13169 - Embedded: Script-Process to modify Links go into timeout causes agent view to miss styles v6 backport

UNBLU-12105 - Airlock ICAP SFM: Do not use agent API key as fallback

UNBLU-12504 - Update Kafka to 3.2.1

UNBLU-13173 - Backport Improved authentication proxy support to v6

UNBLU-12416 - Add new color properties to complete Android Filechooser Ui

UNBLU-10060 - Fix NPE for certain entity updates when non-existing ID is provided

UNBLU-12292 - Remove old Spring libraries

UNBLU-12293 - Fix vulnerability

UNBLU-12296 - Migration of higher number of configuration properties fails in Oracle

UNBLU-12381 - Add text properties for Android file chooser UI

UNBLU-12416 - Add new color properties to complete Android file chooser UI

UNBLU-7186 - Embedded co-browsing: visitor network connection lost when using Safari

UNBLU-9280 - Agent Desk: TypeError on existing conversations when you switch off a "Popular feature" in the account settings

UNBLU-9525 - Unexplained number of DB entries for device, person, and person presence entities

UNBLU-10411 - NullPointerException while updating agent availability

UNBLU-10696 - UI options for files uploaded to a conversation (download, co-browse, delete) aren’t displayed correctly

UNBLU-10772 - Conversations remain in the QUEUED state even when directly assigned to an agent via the web API

UNBLU-11220 - Enabling account ingress on the main account causes a system outage

UNBLU-11551 - Wrong title and body for missed call push notification

UNBLU-11690 - Update H2 library

UNBLU-11821 - Limiting the number of pods with the license doesn’t always work

UNBLU-11877 - Engagement type change not considered with conversation template when imported with utransfer/entityimport

UNBLU-11900 - utransfer --verbose doesn’t work with "superadmin" export/import

UNBLU-11975 - Misleading error on account-level ID propagation

UNBLU-12007 - Embedded co-browsing: if the URL query of an iframe includes a # and &, the process of co-browsing initialisation stops, and agent view is grey

UNBLU-12012 - Fix critical vulnerability in net.minidev:json-smart library

UNBLU-12084 - Blobs aren’t removed from Google Cloud Storage when a conversation is deleted

UNBLU-12131 - Unblu won’t start if Liquibase has no internet access

UNBLU-12197 - Forwarding conversation to named area falsely assigned to forwarding agent

UNBLU-11882 - Support DEBUG-level logging for utransfer

UNBLU-12022 - ZooKeeper server readiness probe lacks a health check

UNBLU-12050 - Updated ICAP SDK

UNBLU-11890 - Implement color configuration for Android mobile SDK camera/file choosing feature

UNBLU-11266 - Wrong text indentation when using Markdown text sent from a bot

UNBLU-11524 - SQL queries accidentally executed on RxComputation thread

UNBLU-11541 - Chat message: quotes are continued even if no quote symbol is added to the next line

UNBLU-11661 - For a single invitation, 2 webhook events are sent within an interval of 25-40 minutes

UNBLU-11745 - Concierge added twice to a conversations

UNBLU-11753 - WAR file can’t be started in Tomcat

UNBLU-11754 - Utransfer doesn’t delete entities entirely if there is more than 250 records

UNBLU-11780 - Error onboarding person with bot

UNBLU-11827 - Disable Oracle-specific query for the webhook request next deliverable

UNBLU-11816 - Improved utransfer logs when update is failing

UNBLU-8177 - Domain entry field doesn’t remove URL path

UNBLU-9853 - Queue Waiting (average) shows 18486d before any queued items appear

UNBLU-11005 - When submitting a form with validation errors, some error messages disappear and reappear

UNBLU-11093 - Setting PasswordResetLinkMail doesn’t work as expected

UNBLU-11454 - Cookie refreshes and agent availability updates continue after a disconnect

UNBLU-11506 - Only trigger browser notification permission for visitors after user opts in

UNBLU-11584 - Conversation configuration properties can’t be enabled or disabled on conversation level in Agent Desk

UNBLU-11589 - URL of whitelisted external resources normalized in the resource history and wrongly point to the Unblu server

UNBLU-11610 - Floating visitor UI doesn’t automatically collapse if a participant already has an active participation state when a collaboration layer is activating or active

UNBLU-11643 - Agent-side contents of a dynamically added iframe are not updated on change

UNBLU-11657 - utransfer error message with malformed JSON isn’t precise enough

UNBLU-11688 - Error in Oracle when reading more that 1000 items

UNBLU-11716 - Single Conversation Desk: error provider replaces existing provider

UNBLU-11717 - Call pop-out leads to blank page and errors in console

UNBLU-11718 - "Join with a PIN" is placed in the top left of the conversation UI

UNBLU-11724 - Live session tracking in Global Server Configuration interface not working

UNBLU-11732 - utransfer only exports up to 250 records

UNBLU-11602 - Add selectors to texts and buttons in the banner implementation

UNBLU-11624 - Duplicate virtual cookie entries on different paths

UNBLU-11629 - Geolocation improvements

UNBLU-11640 - Prevent entity import failing on empty avatar image data

UNBLU-11664 - Report number of days remaining on installed license as a metric

UNBLU-11708 - utransfer: response header check no longer case sensitive

UNBLU-9858 - Mobile browser and desktop: view in embedded co-browsing is not the same

UNBLU-11312 - /accounts/createAccountWithNewAdmin missing "adminUser": { } in the body → response 500

UNBLU-11344 - Screen sharing: black screen on iOS when sharing single Chrome tab from desktop

UNBLU-11452 - Unblu Item cleanup fails with errors

UNBLU-11518 - SkipElement: Modification of Element Attribute (class) not recognised and not transmitted to agent side

UNBLU-11531 - Propagated visitor userId overwrites person username

UNBLU-11535 - System information disclosure via crafted request parameter

UNBLU-11546 - Configuration and text properties of a conversation are not deleted when the conversation is deleted

UNBLU-11547 - Waiting webhook requests are not delivered after unblock unless a new request is triggered

UNBLU-11555 - Element Style is lost so the agent view does not match the view of client

UNBLU-11588 - Conversations WebAPI: NOT_EQUALS operators for recipient type and state are broken

UNBLU-11593 - Conversation message search with IN_RANGE operator is broken

UNBLU-11477 - Prevent player from being attached to a person session if the user does not match

UNBLU-10139 - Only trigger browser notification permission for agents after user opts in

UNBLU-11437 - Serialization issue for Web API/RPC calls like conversation/setScheduledTimestamp

UNBLU-11462 - AutoEndOnDisconnect not working if user disconnects early

UNBLU-11464 - Presence not removed even though the player is no longer connected

UNBLU-11471 - Prevent device cookie XSS attack

UNBLU-11481 - Can’t turn off "duplicate cookies enabled" log message

UNBLU-11493 - Fix possible meta tag id collision for changing iframe content in jQuery dialog

UNBLU-11502 - Old failed webhook requests block new webhooks

UNBLU-11514 - Visitor session join of player runs into timeout

UNBLU-11516 - Errors when saving named area

UNBLU-11519 - Invalidation of AuthenticationSession is triggered for each client request when using ID propagation

UNBLU-11520 - Visitor ID propagation triggers user migration from authenticated to authenticated where it shouldn’t

UNBLU-11521 - NullPointerException when redeeming invitation

UNBLU-11550 - Notification banner displayed several times if there’s an incoming conversation

UNBLU-11445 - When deleting cookie, use "remove" as a value instead of "delete"

UNBLU-9149 - Collaboration Server does not terminate after a SIGTERM

UNBLU-10543 - UI problems with Safari when input field is selected

UNBLU-10942 - Embedded co-browsing: CSS & images not displayed correctly on cloud SFM Apache

UNBLU-11267 - Conversation log is not being sent to the visitor

UNBLU-11304 - Improved Java 14 support

UNBLU-11337 - Wrong notification for missed voice call when app is closed

UNBLU-11410 - Concierge (and possibly other bots) not working with MS SQL

UNBLU-11411 - NullPointerException hiding the real exception

UNBLU-11413 - Registered users can’t change their passwords

UNBLU-11421 - NullPointerException related to Chatbot using new technical ID in reply messages

UNBLU-11440 - Lowercase property value not converted to uppercase

UNBLU-11466 - Visitor not correctly logged out from visitor session

UNBLU-11450 - Improved webhook loading performance for SQL Server

UNBLU-9651 - Account Configuration interface should always be in English

UNBLU-10118 - Improved Java 14 support

UNBLU-11172 - utransfer: virtual users shouldn’t be exported because they can’t be imported any more

UNBLU-11192 - Impossible to answer a call from a visitor while chatting with another visitor

UNBLU-11333 - Investigate Chinese characters issues with SQL Server

UNBLU-11338 - Unblu UI is displayed when it should be collapsed after visitor stops an embedded co-browsing session

UNBLU-11348 - utransfer can’t import domain-based named areas when domains are skipped

UNBLU-11169 - Web API for re-queuing conversations

UNBLU-11462 - AutoEndOnDisconnect not working if user disconnects early

UNBLU-11464 - Presence not removed even though the player is no longer connected

UNBLU-11514 - Visitor session join of player runs into timeout

UNBLU-11519 - Invalidation of AuthenticationSession is triggered for each client request when using ID propagation

UNBLU-11520 - Visitor ID propagation triggers user migration from authenticated to authenticated where it mustn’t

UNBLU-11466 - Visitor not correctly logged out from visitor session

UNBLU-11308 - Transitioning from anonymous to authenticated visitor not working properly on cluster

UNBLU-11289 - Configuration caching

UNBLU-11311 - Improve webhook loading performance

UNBLU-10384 - Bot onboarding — solved: "autoclose" conversation on Visitor side

UNBLU-10438 - Embedded co-browsing: Adding/modifying/removing link tags in a running embedded co-browsing session has no effect

UNBLU-10907 - x-unblu-device cookie should not be created or sent for web API calls

UNBLU-11076 - Double spinners seen when initiating screen sharing

UNBLU-11226 - Conversation history is not Sorted by default

UNBLU-11240 - Chat UI: image file uploads are displayed too wide

UNBLU-11244 - utransfer error with colliding template ids

UNBLU-11245 - blockedLinkAlertActionTitle empty by default

UNBLU-11255 - utransfer does not convert the value of the visitorCobrowsingTemplateId configuration

UNBLU-11257 - Configuration property editor is wrong for visitorCobrowsingTemplateId

UNBLU-11283 - Invalid handling of active conversation

UNBLU-11290 - Individual UI not collapsing on Visitor Desk when collaboration layer is active and (a) visitor finishes onboarding and (b) autoCollapseIndividualUiOnLayerActivations is enabled

UNBLU-11295 - Username is missing when creating a new account

UNBLU-11297 - New created accounts are not in the list-overview (only with a refresh)

UNBLU-11299 - /accounts/createAccountWithNewAdmin with empty body → response 500

UNBLU-11300 - Definition of the default admin when creating an account can’t be disabled

UNBLU-11306 - Make Zookeeper max client connections configurable

UNBLU-10960 - Do not show hidden agents as participants in the Inbox

UNBLU-10998 - Change the URL in the static OpenAPI definition

UNBLU-11032 - Chatbot: allow adding technical ID to card reply message action and list message

UNBLU-11171 - Web API v3: Add "virtualUser" field to UserSearchFilter

UNBLU-11202 - Load first 50 conversations only and then lazily load the rest

UNBLU-11263 - Configurable set of agent side languages

UNBLU-9698 - Expand the "Create new account" with fields required for admin user

UNBLU-11179 - Agent side concierge onboarding

UNBLU-11206 - Collapse individual UI if a collaboration layer is active when a visitor finishes onboarding and autoCollapseIndividualUiOnLayerActivations is enabled

UNBLU-8985 - Canned response creation by admin can fail to show new canned response in admin’s list

UNBLU-10027 - Pressing any key without changing the value the field show as changed configuration pages

UNBLU-10544 - Database not null constraint violation when empty userAgent is sent from browser

UNBLU-10633 - Unhandled promise rejection trying to add subscription to Composite

UNBLU-10795 - Endless URL changes when opening a second visitor desk

UNBLU-10833 - Server log warning: Executing on worker, but the scheduler was already disposed since a short time. Please check if this is valid!

UNBLU-10948 - JWT: loginWithSecureToken on visitor side must not be possible for agent

UNBLU-10964 - Endless logs of agent availability timer stopping

UNBLU-11027 - Cannot delete team if it has virtual users assigned to it

UNBLU-11028 - Cannot delete virtual users through Web API

UNBLU-11053 - Setting the recipient to a NamedArea not changing the Queue

UNBLU-11075 - First ID-propagated visitor connection overwrites preset person data

UNBLU-11084 - Login dialog should consider the value of useEmailAsUsername

UNBLU-11106 - Mobile SDK, Inbox: Secondary conversations group headers crop the agent’s name

UNBLU-11107 - Agent desk conversation tabs don’t shrink to fit smaller screens

UNBLU-11119 - SortedProperties no longer works with Java 11

UNBLU-11128 - Description is missing in OpenAPI specification for expandable fields (configuration, text, metadata)

UNBLU-11129 - No log for failing Java runtime check

UNBLU-11141 - Exception while calling DispatcherService.joinVisitorSession

UNBLU-11146 - file attachments not being deleted when the conversation is deleted

UNBLU-11163 - Edit Account: "Error" message when add new contact "Received update on item which is not in the list!"

UNBLU-11167 - Chat requests are not displayed in the queue

UNBLU-11168 - Increased CORS error rate

UNBLU-11190 - Resource-History, Avalog CSS are not processing correctly and are not delivered to Agent

UNBLU-11204 - slow DB query observed very often

UNBLU-11210 - Errors when calls are not supported

UNBLU-11215 - Stuck after conversation does not exist

UNBLU-11216 - JwtService causes memory leak

UNBLU-11011 - Inbox: Allow different sort orders of conversations

UNBLU-11105 - Visitor JS API: Add setVisitorData to conversation object

UNBLU-11116 - IConversationSessionMonitor.onConversationSessionOpened should be getOpenConversationSessions

UNBLU-11147 - Add text properties for alert title and message of blocked links

UNBLU-11203 - admin access for account translations

UNBLU-11168 - Increased CORS error rate

UNBLU-9024 - Queue not displayed if com.unblu.cobrowsing.startWithChatOptionEnabled is disabled

UNBLU-9436 - Pop-out call not working on Safari

UNBLU-10791 - Incoming chat while there was no agent from mobile

UNBLU-10911 - Skip Element is not working properly, later updated/manipulation to the elements skipped are ignored

UNBLU-10916 - Cloud SFM: some resources not uploaded correctly to the collaboration node

UNBLU-10933 - Propagating non-existing accountId must not be possible

UNBLU-10958 - Definition of how the default team must be handled for visitors in the configuration cascade

UNBLU-10985 - Failed to get custom channel for newMessage event

UNBLU-11015 - callOriginTransition: add a LOG entry for the subdomain case

UNBLU-11058 - HB-Startup Error-Message refers to a not existing setting

UNBLU-11061 - Join into none existing conversation creates invalid js conversation instance

UNBLU-11067 - NullPointerException when the entry points are computed

UNBLU-11086 - Agent Desk freezes after clicking on user menu

UNBLU-8698 - Web API: unify "/search" on all services

UNBLU-10797 - Make ID propagation of role case insensitive

UNBLU-10979 - Modify AbstractEntitiesService.getEntity not to reload the whole list

UNBLU-11002 - Web API: Add creationTimestamp and endTimestamp to ConversationData

UNBLU-10835 - Log account and keys of Web API calls with texts or configuration expand

UNBLU-10723 - Android uses trusted origin for resource requests

UNBLU-10730 - Missed call from agent: email not correct (wrong person mentioned)

UNBLU-10731 - Ghost: export log does not work in conversations

UNBLU-10741 - Incoming call email: Missing "callee-name" in Subject and Body

UNBLU-10866 - Web API: Team endpoint does not enforce limitedImpersonatedSuperAdminUserManagementEnabled=true

UNBLU-10898 - AvatarAudioLevelIndicator grows when muting counterpart

UNBLU-10923 - User’s page not accessible after incorrect ID propagation

UNBLU-10927 - Static basic-auth credential password is written to the logs

UNBLU-10950 - User management page is loading long time

UNBLU-10962 - Files are accessible for superadmins and technical admin via URL

UNBLU-10967 - Web API: initialEngagementUrl is not set in bot.onboarding_offer webhook

UNBLU-10996 - callOriginTransition does not work with account ingress

UNBLU-11000 - Uploaded files from other account must not be accessible for superadmin

UNBLU-11003 - Web API: /conversations/search END_REASON=ENDED_BY_PARTICIPANT → 500 "Internal Server Error"

UNBLU-11007 - Fixes in conversation search API

UNBLU-10859 - Wrong unit in configuration property description (2)

UNBLU-10935 - Web API: Additional conversation search filters

UNBLU-10971 - Add socket information to visual metadata

UNBLU-10751 - Authentication session from different account is used

UNBLU-10762 - Root servlet redirects to sign-in even for ingress domains with dedicated domains per call origin

UNBLU-10783 - some contextless servlets (requiresContext() == false) can be used to access information from accounts that are using ingress

UNBLU-10788 - Scrolling is blocked in the current tab in screen share

UNBLU-10789 - NullPointerException at AccountDefaultTeamResolver.getDefaultTeamId()

UNBLU-10794 - Misused "ID Propagation" can lead to corrupted user/person

UNBLU-10798 - Propagating a non-existing team results in NullPointerException

UNBLU-10845 - Password reset email with account ingress is not working correctly

UNBLU-10857 - Supervisor unable to adjust queue filter of associated team

UNBLU-10883 - externalMessengerChannelId and sourceId missing in conversation.updated webhook

UNBLU-10896 - Agent availability does not reconnect if a failure occurs while the server is offline

UNBLU-10927 - Static basic-auth credential password is written to the logs

UNBLU-10938 - Login does not work when account ingress is active

UNBLU-10940 - Error (java.lang.Exception) while uploading file

UNBLU-10945 - Impersonation not possible on account ingress setup

UNBLU-10863 - Added lastReboardingTimestamp to ConversationHistoryData

UNBLU-10885 - Improved Web API documentation for updateConfiguration, updateText, and updateMetadata

UNBLU-10892 - Make plus icon menu labels configurable

UNBLU-10893 - Added the conversation ID to the visual

UNBLU-10894 - Added conversation ID to the session info

UNBLU-10787 - Added Thai translation

UNBLU-10876 - Added SDK API for new conversation interceptor

UNBLU-10780 - Wrong unit in configuration property description

UNBLU-10785 - utransfer always deleting chat bots

UNBLU-10786 - Not possible to open link from chat in universal co-browsing

UNBLU-10813 - Valid loginWithSecureToken with existing authentication deletes authentication cookie

UNBLU-10826 - utransfer: export bot → TransferException: Mapped person id is unknown for original personId <id>

UNBLU-10843 - Users with role WEBUSER count for user Quota

UNBLU-10846 - limitedImpersonatedSuperAdminUserManagementEnabled bug in Teams and Users Overview UIs

UNBLU-10782 - Hide virtual visitor users from user management UI and WebAPI

UNBLU-10815 - Special characters in Unblu request are blocked by FW

UNBLU-10832 - utransfer: Make -j default export format

UNBLU-10838 - Support JWT Array Claims

UNBLU-10836 - API to get all active conversations for visitor

UNBLU-10353 - Call Session in Conversation reestablishes unnecessarily

UNBLU-10708 - Keyboard cycling through lists in universal co-browsing does not work any more

UNBLU-10735 - Account ingress /sys-unblu access can be abused

UNBLU-10753 - Potentially possible to see an invalid (conflicting with ingress) account ID in ApiKeyRequestContextMember.getInstance().getAccountId()

UNBLU-10765 - Audio/video call not working

UNBLU-10790 - Universal co-browsing layer not displayed on mobile Safari or mobile Android

UNBLU-9628 - Make "Search in values" default for all Translation settings

UNBLU-10403 - utransfer doesn’t undo failed ID conversion completely

UNBLU-10748 - TransferException: Failed to read users

UNBLU-10763 - Wrong ERROR log message about outdated license

UNBLU-10767 - Cannot invite agent if database has users without a corresponding person

UNBLU-10768 - ID propagation : Users don’t match the ones from credentials

UNBLU-10774 - ID propagation: Modify "propagated values" not changed (at person)

UNBLU-10775 - Web-API: authenticator/getUserId does not return the correct value in case of ID propagation

UNBLU-10707 - utransfer FROM and TO actions must be aware of the skip feature

UNBLU-10756 - Add search by team ID

UNBLU-10405 - The utransfer option -V/--version doesn’t work

UNBLU-10513 - PIN invitation validity countdown is not working

UNBLU-10603 - Named areas aren’t shown when attempting to forward to a named area

UNBLU-10605 - Airlock-ICAP: Unblu filter error

UNBLU-10620 - sender_person_presence_id is wrong after a user change

UNBLU-10647 - CHAT_INVITE engagement is visitor dependent instead of agent dependent

UNBLU-10665 - Follow-up: dialog bot API still allows to send JavaScript links

UNBLU-10677 - JDBC properties are ignored when the value contains an equals sign

UNBLU-10690 - NPE at AgentAvailabilityService.getAgentAvailability (if wrong API key)

UNBLU-10692 - Virtual Users "main_user.is_external" not correct

UNBLU-10693 - NPE with GHOST participant when starting a collaboration layer

UNBLU-10694 - Inviting agent fails with exception

UNBLU-10695 - Account-based settings are not working

UNBLU-10719 - Remove support@unblu.com from Login page as default

UNBLU-10740 - Visitor SSO creates duplicate users

UNBLU-10758 - Wrong handling of ConversationPresence

UNBLU-10759 - Airlock-ICAP: Problem in on-premises setup (Airlock mixed up virtual hosts)

UNBLU-9286 - Screen sharing: Limit sharing to window & tab

UNBLU-9808 - Make responsive UI breakpoints configurable at the visitor level

UNBLU-10612 - Add support for RTL writing systems between SDK and collaboration server

UNBLU-10697 - Add Arabic translation

UNBLU-10707 - utransfer FROM and TO actions must be aware of the skip feature

UNBLU-10711 - Relax Call Origin checks for the Web API

UNBLU-10718 - configure file types proposed for conversation file upload

UNBLU-10734 - Screen Sharing: support audio

UNBLU-10681 - Support Tokbox custom TURN server

UNBLU-10682 - Pass Tokbox custom TURN server configuration to mobile SDKs

UNBLU-10683 - Support Tokbox IP Proxy

UNBLU-10684 - Pass Tokbox IP Proxy configuration to Mobile SDKs

UNBLU-10705 - Use Google Cloud Storage (GCS) to store blobs

UNBLU-10193 - botMinTimeBetweenMessages interval problem

UNBLU-10397 - Locale for text properties and session can be inconsistent

UNBLU-10521 - Version update causes HTTP 500 and log errors

UNBLU-10613 - Strange scroll behavior in text entry box when running in RTL mode

UNBLU-10626 - Slow query on umm_person_presence, part 3

UNBLU-10629 - LowTrafficMode does not properly propagate onready event

UNBLU-10639 - Inbox: Conversation missing !?!

UNBLU-10650 - Blackbox exporter probe causes WARN log entry

UNBLU-10651 - Log contains sensitive data

UNBLU-10654 - Canned response insertion leaves trailing slash

UNBLU-10658 - Auto complete popup isn’t focused when using arrow keys

UNBLU-10661 - "No items" and a conversation display simultaneously in the Queue

UNBLU-10670 - Waiting (3) displayed in Queue when the correct text would be Waiting (1)

UNBLU-10675 - Fixes to paging in webhook delivery log page

UNBLU-10511 - Paging in webhook delivery log page

UNBLU-10600 - Add metrics for Webhook Delivery Queue

UNBLU-10604 - Make "/rest/v3/availability/getAgentAvailability" public, accessible from public path and for anonymous user

UNBLU-10611 - Right justify text inside of textboxes when running in RTL mode

UNBLU-10645 - Introduce Other Scope (e.g. Team) Than Account for com.unblu.webrtc.iceserver and com.unblu.webrtc.iceservers

UNBLU-10652 - Introduce Forward-Proxy BASIC Auth Configuration for Rendering Service

UNBLU-10653 - Make visitors dynamically created using JWT SSO virtual

UNBLU-10657 - Unblu version in application metrics

UNBLU-10135 - Quick replies disappear after login

UNBLU-10187 - Agent availability mismatch

UNBLU-10447 - TURN Credentials are sometimes rejected by the TURN server because they are expired

UNBLU-10500 - Webhook Delivery Log in Agent Desk is sometimes incomplete

UNBLU-10531 - Incompatible JWK (JSON Web Key) source stops account ingress parsing

UNBLU-10547 - Ordering by agent "STATE" not working in agent monitor

UNBLU-10561 - NullPointerException while Collaboration Server tries to get HeadlessBrowser from pool causes service to become unavailable

UNBLU-10564 - Conversation breaks when setting allowSeeMessageRecipient and the person leaves the conversation

UNBLU-10567 - Fix NIO HTTP client implementation

UNBLU-10569 - Screen-sharing on Safari: "failed to create local sdp answer"

UNBLU-10576 - Agent monitor: wrong status of agent logged before

UNBLU-10579 - Image migration runs into Out Of Memory

UNBLU-10592 - Only render newest messages in the chat view

UNBLU-10596 - Make rendering of last messages configurable

UNBLU-10579 - Image migration runs into Out Of Memory exception

UNBLU-10433 - Wrong blob size for JPG uploads

UNBLU-10524 - Configuration settings do not work with virtual database users

UNBLU-10526 - chat bot webhooks not being sent

UNBLU-10534 - Images preview: Animated images do not have a "play button"

UNBLU-10549 - Migration IIOException: Not a JPEG file: starts with 0xff 0xed

UNBLU-10550 - Kafka Offset commits failures are causing alerts

UNBLU-10563 - Webhook pings don’t appear in the webhook delivery log when sent to an address that doesn’t exist (404)

UNBLU-10014 - Visualize Conversation Message Recipient

UNBLU-10434 - new umm_conversation_participation table index

UNBLU-10556 - add visitor nickname to visitor_invitation.created webhook

UNBLU-9697 - Cancel pending question: visitor chat input is disabled because of a question from the bot

UNBLU-10537 - Allow propagation of email

UNBLU-7483 - Opening link in headless browser is almost impossible

UNBLU-10189 - The Concierge does not cancel pending questions if the collaboration server is restarted during a conversation

UNBLU-10278 - Server stacktrace

UNBLU-10428 - Universal co-browsing does not load website

UNBLU-10443 - CollaborationSessionPresence and Player creation

UNBLU-10445 - Gray area when clicking on pdf/txt-icon

UNBLU-10474 - Webhook file stores are created without a mimetype

UNBLU-10481 - Cluster crash after attempt to delete 'Auto disabled (unavailable)' webhook

UNBLU-10496 - ConversationHistory: Improve handling of slow backend

UNBLU-10528 - Universal co-browsing: start page is loading forever

UNBLU-10530 - Error in user menu with ID propagation

UNBLU-10535 - SecureFlow Manager: ERR_ABORTED 403 on visitor side

UNBLU-10536 - Remove CID from Firebase push notification data

UNBLU-10538 - Trusted role is defaulted to WEBUSER

UNBLU-9369 - Allow account-scoped ID propagation (Account Ingress)

UNBLU-9962 - SecureFlow Manager configuration on account level

UNBLU-10251 - Optimize index structure for Microsoft SQL Server

UNBLU-10409 - Remove CID from Firebase push notification data

UNBLU-10415 - ImageProcessing general improvements

UNBLU-10522 - Log trace request query parameters

UNBLU-10495 - Supervisor from default team "none" can’t reassign supervisors from other teams

UNBLU-10123 - Unblu update with migration can cause a lock that can only manually be recovered

UNBLU-10315 - Web API: /users/create* & /persons/createOrUpdateVirtual should not allow empty (string) email addresses

UNBLU-10326 - Kafka Offset commit failed with a retriable exception

UNBLU-10352 - Add CSP to static HTML pages delivered via Unblu product

UNBLU-10365 - LDAP SyncTool deletes teams but not the related data

UNBLU-10369 - Extra "Change assigned agent" selections in dialog window

UNBLU-10382 - Web API: possible to set an assigned agent that is not a participant

UNBLU-10412 - SyncJob performance issues with many users

UNBLU-10441 - Missing notification sounds when using "take next from queue"

UNBLU-10451 - Secrets are not available during database migration

UNBLU-10456 - Universal co-browsing does not start

UNBLU-10459 - Image migration fails

UNBLU-10465 - Image migration is cancelled after 8 minutes

UNBLU-10467 - Agent monitoring not showing up

UNBLU-10469 - Collaboration server stops with exit code 0 when migration fails

UNBLU-10471 - Agent forwarding not working anymore

UNBLU-10475 - Deserialization for Maps with complex key types

UNBLU-10478 - User creation in Account Configuration interface does not work

UNBLU-10487 - Auto-end layer isn’t triggered if agent leaves mouse in DesktopBox

UNBLU-10488 - Inactivity popup visible to visitor even if not in conversationLayerInactivityActors

UNBLU-9534 - Web API: conversation search

UNBLU-9880 - Dynamically create users in the DB for virtual users

UNBLU-10388 - Grant Admin role the possibility to access the visual inspection tool

UNBLU-10406 - Make metadata of visual accessible across accounts

UNBLU-10416 - Mobile SDK: add button to the inbox that closes the Unblu UI

UNBLU-9699 - Reduce superadmin rights: superadmin should not be able to create or manipulate users from other accounts

UNBLU-10431 - Pass the action bar background color to the mobile SDK

UNBLU-10460 - Terminate RS session after participant inactivity timeout

UNBLU-10461 - Add rate limiting for joining a conversation via PIN

UNBLU-10451 - Secrets are not available during database migration

UNBLU-10456 - Universal co-browsing does not start

UNBLU-10459 - Image migration fails

UNBLU-7699 - Error details should not be visible at client side

UNBLU-9463 - Load Test: ScheduleOnDisposedWorkerException

UNBLU-9555 - Clarify JPA.getResultListLimit() queries for all Databases

UNBLU-9828 - Conversations are not always closed with autoEndOnDisconnect set

UNBLU-9913 - "Link invitation"-link does not work for visitor if system time is wrong.

UNBLU-10016 - umm_conversation_file.file_source → ERROR: value too long

UNBLU-10127 - Launcher button does not load with corresponding style

UNBLU-10192 - Conversation-History: Layout issue "From time" instead "To time"

UNBLU-10220 - Confusing message order if clients time is not synchronized

UNBLU-10243 - NPE on SNAPSHOT_CAPTURED (uploadVideoChatSnapshot)

UNBLU-10247 - Reboarding : Last message in Queue view is "-" instead of visitor message

UNBLU-10266 - reduce bot delivery log opening time

UNBLU-10276 - Wrong date on visitor-side if system date is behind

UNBLU-10283 - Embedded co-browsing: Opening a specific select tag scrolls down the page on the agent side.

UNBLU-10316 - Android mobile devices: TypeError: Cannot read property 'charCodeAt' of null

UNBLU-10321 - NPE: during a method call: local#IWorkerService#setConversationStarred

UNBLU-10325 - IllegalStateException: invalid path (element count) URL:http://testing.unblu-test.com/co-unblu/config/xmd1584526233298/all/en/en-US/https$ozr4hpxhls0ulh100c2xqhg0mrskg9.cqo.ch

UNBLU-10331 - Webuser created based on JWT must be marked as external

UNBLU-10337 - Reserved button is always rendered even if automatic request dispatching is disabled

UNBLU-10341 - IllegalStateException: response is committed with internodeproxy

UNBLU-10344 - Rendering-Service: Setup "HB_RUNNER_POOL_DOCKER" do not startup when the docker-image is not locally available

UNBLU-10348 - Mobile Safari: Colored border around layers in "Collaborate"

UNBLU-10362 - Basic Auth login does not work with certain password

UNBLU-10371 - Unblu generates OPTIONS "Preflighted requests"

UNBLU-10373 - Wrong read only view for User and Team

UNBLU-10378 - Web API: offboardParticipant without a reason

UNBLU-10380 - No working account in request context when using multiple nodes and id propagation

UNBLU-10381 - Security issue with conversation

UNBLU-10383 - Unblu Browser Extension is using GET instead of POST for login

UNBLU-10385 - Unblu Browser Extension adding extra space when auto-filling https URL

UNBLU-10390 - OPTIONS response is missing CORS headers

UNBLU-10398 - Filter uploads with content-encoding are not properly handled

UNBLU-10401 - Wrong validation in case of empty email in the User dialog

UNBLU-10404 - NullPointerException when using local Docker Rendering Service

UNBLU-10414 - CollaborationSessionStore performance problem

UNBLU-10420 - Startup NPE in Image Migrator (6.26.2 → 6.27.0)

UNBLU-10423 - Collaboration Server does not stop after migrateOnly

UNBLU-10424 - Bot list fails to populate even though bots are known to exist

UNBLU-10426 - Cannot create conversation from visitor side

UNBLU-10430 - Can’t delete item from Conversation History

UNBLU-10432 - main_file_store.blob_size partially not correct

UNBLU-10435 - DOM capture ignores link tags with media queries without "all" or "screen" inside

UNBLU-10437 - Rollback rendering-service to 2.0.44

UNBLU-10446 - 500 errors from Web API when deleting an account

UNBLU-10448 - Download of file in Universal Co-browsing is not working

UNBLU-8558 - Add Conversion request URL in the queue as in Unblu 4

UNBLU-8720 - Adapt layer approval texts to fit new wording

UNBLU-9308 - Add possibility to load larger image preview on click

UNBLU-9993 - Add conversationId variable to existing Concierge offboarding texts

UNBLU-9727 - Accessibility: Screen reader to read the name of the avatar

UNBLU-9966 - Generated password is not fulfilling the password policy

UNBLU-10015 - Web API: users/updatePassword does not validate the password policy

UNBLU-10054 - Online status wrong in agent monitor if queue not displayed

UNBLU-10100 - Dialog Bots cannot be allowed to send links containing JavaScript

UNBLU-10109 - Markdown link in Conversation Templates' Translations tab no longer valid

UNBLU-10126 - Android mobile devices: Keyboard events not triggered

UNBLU-10252 - Slow statistics query

UNBLU-10254 - Freeze on the visitor side in tab "tempo reale"

UNBLU-10255 - Exception handling in transpiled code

UNBLU-10280 - Wrong message on the "Join call" view (Video conference calls)

UNBLU-10282 - Bot person: Migrate presence_state to ONLINE

UNBLU-10286 - minicluster setup very slow

UNBLU-10290 - stopMobileCoBrowsing fails with error when Unblu UI never shown

UNBLU-10297 - personpresences/search API problem when using "limit": 1

UNBLU-10299 - Embedded co-browsing: Agent mouse pointer gone on visitor side

UNBLU-10302 - Fix bug in iOS for incorrect bounds reporting

UNBLU-10314 - Blue frame around Browser tab of …​ without any meaning.

UNBLU-10318 - Generated password is not fulfilling the allowed characters in password policy

UNBLU-10336 - Universal co-browsing: can’t type URL in second tab

UNBLU-5147 - Make externally managed users and teams read-only

UNBLU-9611 - Accessibility: launcher button and toast notifications

UNBLU-9613 - Accessibility: Add a landmark to the Unblu chat

UNBLU-9615 - Accessibility: Reading order of chat conversation is illogical

UNBLU-9617 - Accessibility: individual UI keyboard trap

UNBLU-9619 - Accessibility: Launcher button state

UNBLU-9621 - Accessibility: Announcement of new messages in chat window

UNBLU-9622 - Accessibility: Focus on action bar once UI is opened

UNBLU-9785 - Web-Api: ConversationData expose "endReason" property

UNBLU-9893 - Horizontal Rendering Server Scaling without Kubernetes support

UNBLU-10093 - Accessibility: Avatar information window is not accessible by the screen reader

UNBLU-10096 - Accessibility: use correct roles for menus

UNBLU-10124 - Accessibility: "Chat" button in the video call to say "Show chat"

UNBLU-10141 - Manipulated request is responded to with current session information

UNBLU-10249 - Screen sharing: Pass additional options to browser to use a bigger video size closed to the smallest screen in the session

UNBLU-10261 - Information Disclosure: Rendering Service

UNBLU-10272 - Implement proper read-only view for externally managed entities

UNBLU-9936 - Expose conversation starred feature through the Web API

UNBLU-10112 - Make rating star colors configurable

UNBLU-10105 - Don’t display online status for bot person, or make it more meaningful

UNBLU-10106 - System message "visitor has joined the session" is irritating when using bots

UNBLU-10136 - Liquibase checksum error when mysql database-schema-name changes

UNBLU-10196 - Export log and system messages

UNBLU-10203 - latest bot messages are not shown properly

UNBLU-10209 - Webhook encoding broken for long text messages

UNBLU-10225 - Server side visual does not update

UNBLU-10228 - The offboarding is not triggered once a bot finishes the dialog with the reason "SOLVED_BY_BOT""

UNBLU-10234 - Error updating tracking item. IllegalArgumentException: An agent cannot accept initial engagement type: DOMCAP_PIN

UNBLU-10240 - Team Settings are not applied to Virtual Users

UNBLU-10244 - /rest/v2/conversationhistory/findAllBy → 500 Internal Server Error

UNBLU-10245 - Broken custom time zone detection on IE

UNBLU-10248 - Many obsolete capturings in IE11

UNBLU-10253 - Random session timeout on IE11

UNBLU-10254 - Freeze on the visitor side in tab "tempo reale"

UNBLU-10265 - /persons/createOrUpdateBot requires personType = BOT where it didn’t use to

UNBLU-10277 - Cannot read property onInstanceAvailable

UNBLU-10281 - Cannot export logs from within a conversation

UNBLU-10284 - Adjust and make the CSP switched off by default

UNBLU-10285 - Fixes for externally managed entities

UNBLU-5147 - Make externally managed users and teams read-only

UNBLU-9667 - Use Content Security Policy (CSP) headers

UNBLU-10035 - Preserve Inbox filter state

UNBLU-10099 - Display messages time stamp as complement to the date in conversations

UNBLU-10231 - Add the possibility to log details about the "$_version" value computation

UNBLU-10235 - Don’t show any Inbox filter if only one option exists

UNBLU-10073 - Video conference calls

UNBLU-10113 - Option to delete a conversation must be configurable

UNBLU-10188 - Encrypt visitor ID in the URL

UNBLU-9593 - Co-browsing session stopping when visitor switching from non-authenticated to authenticated

UNBLU-9773 - Inbox filters don’t break onto a new line on small screens

UNBLU-9847 - Conversation-UI: "Cancel" retry → wrong text

UNBLU-9882 - Initial check for agent availability happens with delay

UNBLU-9997 - Error pages not requiring a context are not the unblu one

UNBLU-10103 - Individual UI width is broken

UNBLU-10104 - Prevent messages containing only whitespace

UNBLU-10134 - SQLServerException: The incoming request has too many parameters.

UNBLU-10156 - Headless Browser: special characters problems

UNBLU-10172 - Login: PersonPresenceRepository.findActiveByAuthenticationSessionId() → PSQLException: ERROR: operator does not exist: timestamp without time zone = integer

UNBLU-10186 - Unread status of conversations is sometimes wrong

UNBLU-10197 - Revoking invitation uses renew system message

UNBLU-10207 - Chat queue not displayed ("Error connecting to the chat queue")

UNBLU-10208 - Cannot click on link in universal co-browsing

UNBLU-10222 - Tech-Admin: Root-Url redirect (if auth-cookie exists) ends up to "Oops, we are sorry but something went wrong!"

UNBLU-10233 - Error processing invitation items: "Trying to retrieve geolocation for an empty personId"

UNBLU-9665 - Save context person timezone in conversation and propagate it to headless browser

UNBLU-9995 - Make text question and rating question message types declinable

UNBLU-10075 - Log the Server ID on Server startup

UNBLU-10102 - When connection to server is lost there must be indication for unsent messages

UNBLU-10164 - Debug logging: better logging for the /unblu/rpc calls

UNBLU-10185 - Hide items from the Configuration Admin page menu for impersonated SuperAdmin

UNBLU-9849 - Add Tech-Admin role

UNBLU-10137 - Add the possibility to log Webhook http calls

UNBLU-9026 - There should be a limit on how much of a conversation’s most recent message to display in the Inbox

UNBLU-9625 - Visitor Reconnecting message is shown outside of Unblu UI

UNBLU-9848 - autoRequestDispatchingEnabled: timeout dialog displayed even though Capacity reached error was displayed

UNBLU-9951 - Inconsistent labeling of "status" in conversation history.

UNBLU-9999 - Black- & whitelist have no effect on redirections

UNBLU-10006 - "Close conversation"-button overlays the offBoarding concierge message

UNBLU-10049 - Status (check marks) of messages not correct if recipient has connection issues

UNBLU-10067 - Comet Socket Servlet sometimes logs error in async mode (probably without any further effect)

UNBLU-10083 - Cleanup of webhook call logs results in 1000 errors per hour

UNBLU-10087 - multiple virtual cookies set in one response throw parser exception

UNBLU-10098 - One of two notifications is disposed with two tabs opened

UNBLU-10138 - iFrames permission denied during embedded co-browsing

UNBLU-9731 - Split person presence touch information into separate tables

UNBLU-10071 - utransfer: allow no-credentials and no-headers case for ID Propagation

UNBLU-10074 - Configuration of allowed actions during onboarding/bot

UNBLU-10107 - OpenAPI Documentation: add summary attribute for callbacks

UNBLU-10128 - Add the possibility to log Web-API raw request body

UNBLU-7733 - Allow to filter out system messages in chat display

UNBLU-10080 - autoRequestDispatching: track active conversation capacity across tabs

UNBLU-9947 - Certain message types don’t do line breaks properly

UNBLU-9964 - DB connection not restored automatically after DB connectivity problem

UNBLU-10002 - Document co-browsing on iOS and Android: Not possible to edit fields

UNBLU-10005 - Embedded co-browsing: HTML select element not rendered correctly when visitor uses IE11

UNBLU-10018 - 5.x.x: NullPointerException while processing language

UNBLU-10044 - Webhook Delivery-Log: Filter does not work correctly

UNBLU-10050 - Embedded co-browsing: Angular Material modal UI component freezes the session

UNBLU-10059 - Wep-API: /bots/sendMessage with wrong recipientPersonId → HTTP 500 error

UNBLU-10062 - Concierge doesn’t mark counterpart messages as read

UNBLU-10084 - Sudden increase in person/person_presence records

UNBLU-10087 - multiple virtual cookies set in one response throw parser exception

UNBLU-9618 - Accessibility : Menu buttons

UNBLU-10011 - Deleting Sec tokens from presence object when it ends

UNBLU-10033 - Add index to conversation_state_change

UNBLU-10084 - Sudden increase in person/person_presence records

UNBLU-7948 - launcher button text not loading before first clicking the button

UNBLU-8930 - Do not start call when on-boarding

UNBLU-9050 - utransfer cli: export of account incl. user dos also export the "…​exporter@utransfer.unblu" user

UNBLU-9717 - Setting: LoginConfiguration.enableResetPassword should not be changeable on scope = ACCOUNT

UNBLU-9887 - Visitor cannot pop UI back in

UNBLU-9891 - Inbox Channels filter is present when no additional channels are available

UNBLU-9909 - Dialog Bot quick replies displayed without any relevant context

UNBLU-9931 - List messages have no limitation of list items.

UNBLU-9950 - Inbox: Star color not correct (first set)

UNBLU-9955 - Unblu resends old messages to an External Messenger when opening a conversation after a while

UNBLU-9964 - DB connection not restored automatically after DB connectivity problem

UNBLU-9992 - weho_request deletes do not delete the corresponding main_file_store entries

UNBLU-9996 - 500 error when the named-area is set to empty string

UNBLU-10003 - utransfer cli: superadmin-import → 400 "User can not delete himself!

UNBLU-10008 - Auth token is empty in the conversation presence after a user-change

UNBLU-10009 - Unblu doesn’t clean some threads and exhausts the thread pool after some amount of time

UNBLU-10012 - Too many authentication session created for visitors authenticated with ID Propagation

UNBLU-10019 - Exception in Webhook delivery log cleanup job interrupts the process

UNBLU-10020 - NullPointerException in Queue because NamedArea got deleted

UNBLU-10021 - Conversation goes into reboarding on user-change during onboarding

UNBLU-10022 - Typing indicator not shown anymore

UNBLU-10029 - Concierge - "Check agent availability" not working properly

UNBLU-10032 - Typing in editable text fields (pdf) in document co-browsing does not work

UNBLU-10038 - utransfer: when a superadmin is used, the global entity must be exported

UNBLU-10040 - "Restore Defaults" leads to never-ending loading indicator.

UNBLU-10041 - Not possible to download or co-browse big .pdf`s

UNBLU-10042 - Reply messages can’t be sent after user change

UNBLU-10047 - During conversation deletion "IllegalStateException: Trying to access completed immutable entity"

UNBLU-10053 - Download/Delete-buttons disappear right after clicking on file (mobile)

UNBLU-10061 - Conversation still in queue after deleting it in Conversation history.

UNBLU-8763 - Support The API function "getActiveConversation" after a reload or navigation, so that the active conversation is delivered

UNBLU-8342 - Add a confirm dialog before deleting bots or external messengers

UNBLU-9560 - Message Status Visualization Improvement

UNBLU-9715 - Refactor CometServerSocketServlet to work asynchronously

UNBLU-9716 - Add support for async servlets in application server deployments

UNBLU-9798 - Make "PopoutMain" window name translatable

UNBLU-9886 - Bot-Integration: use same token for dialogToken and onboardingToken

UNBLU-9952 - Allow to maximize and minimize UI using the JS-API

UNBLU-9987 - Improve UI to "end conversation" in onboarding phase

UNBLU-9994 - Increase allowed body text length for card and list messages

UNBLU-10007 - allow bot dialogs to go on after a user change

UNBLU-10024 - identity propagation support for utransfer

UNBLU-10028 - OpenAPI: Improve the authenticator tag.

UNBLU-10030 - Improve HTML title of Web API doc page

UNBLU-10008 - Auth token is empty in the conversation presence after a user-change

UNBLU-10012 - Too many authentication session created for visitors authenticated with ID Propagation

UNBLU-10019 - Exception in Webhook delivery log cleanup job interrupts the process

UNBLU-10020 - NullPointerException in Queue because NamedArea got deleted

UNBLU-10021 - Conversation goes into reboarding on user-change during onboarding

UNBLU-7644 - Recreating a user in an other account is not possible

UNBLU-8471 - conversations/:conversationId/addParticipant → 500 error if personId is not correct

UNBLU-9221 - A Chat Session remains in Queue and can not be accepted or killed by using session tracking

UNBLU-9225 - NullPointerException on document upload

UNBLU-9531 - ContextInitializationException: auth_authentication_session.all_team_ids "overflow" (88 teams)

UNBLU-9639 - Config com.unblu.redirectfilter.white and com.unblu.redirectfilter.black are ignored at account level

UNBLU-9724 - Canned response-pop up opens while typing a link and stays active after hitting enter.

UNBLU-9760 - Visitor Session-Cookie duplicate (1 with path + 1 without)

UNBLU-9768 - Individual UI fails to navigate back to overview

UNBLU-9775 - Some chat-invite conversations are never transitioned to active state

UNBLU-9776 - Conversation History "configure" button has wrong aria-label text.

UNBLU-9781 - OpenAPI output contains wired references in the descriptions

UNBLU-9820 - Fall back font is sorted out alphabetically

UNBLU-9892 - Create user: Email not mandatory even if "Send password via email"

UNBLU-9911 - Create User in Agent UI: Repeat Password should have * because mandatory

UNBLU-9932 - NPE in availability check of concierge

UNBLU-9954 - Individual UI partially hidden when page width < Individual UI

UNBLU-9957 - Conversation ended by agent disappears from visitor side

UNBLU-9963 - On concierge onboarding visitors, items are created in queue duplicate

UNBLU-9967 - The OpenAPI specification contains undesired elements in the descriptions

UNBLU-9972 - empty email field in visitor_invitation webhooks

UNBLU-9974 - Account for propagated visitor is always set to default account

UNBLU-9975 - Issue with markdown

UNBLU-9981 - Data inconsistency when an account is propagated without a team

UNBLU-9988 - "Close conversation"-button in Agent Single View does not work.

UNBLU-7985 - Teams in parent team dropdown should be displayed in in alphabetical order

UNBLU-8041 - Improve user experience when user leaves a conversation indirectly (forwarding; kicked; etc.)

UNBLU-9483 - visitor.js should not return 400 for locked out browsers

UNBLU-9575 - Web-API: provide POST endpoints instead of GET

UNBLU-9612 - Accessibility : Back arrow naming on the visitor side

UNBLU-9862 - Push notifications delay

UNBLU-9864 - Add cleanup job for webhook delivery log

UNBLU-9919 - Only poll agent availability when necessary

UNBLU-9942 - Optimize focus behavior of popup menu

UNBLU-9948 - Increase AuthInfo field size

UNBLU-9958 - Web-API: provide POST endpoint instead of GET

UNBLU-9959 - Web-API: use UserPasswordContainer as request body instead of User

UNBLU-8918 - V6: Expand Agent Availability Monitoring with an additional column to display internal status of agent

UNBLU-9869 - Add confirmation dialog when ending conversation

UNBLU-8990 - Co-browsing of doc, ppt, pps and xls files not working properly

UNBLU-9352 - Stacktrace exposure to visitor when certain errors happen

UNBLU-9707 - Headless browser does not work anymore on some Android devices.

UNBLU-9710 - Filtering of conversations by agent name not working when having many users/sessions

UNBLU-9784 - Error no API key configured in the visitor desk

UNBLU-9904 - PIN Embedded Co-browsing conversation closed

UNBLU-9915 - Latest demo: update observer webhook for the chatbot

UNBLU-9917 - External messenger icons are not properly displayed

UNBLU-9918 - Webhook signature is wrong when secret contains special chars

UNBLU-9921 - Web-API: fallbackText description is not consistent

UNBLU-9941 - Android mobile Chrome: No pop-up notifications for messages, new requests, …​

UNBLU-9734 - Improve bot sample with "self healing"

UNBLU-9889 - Grant Admin user access to given text properties

UNBLU-9935 - HBCommanderDocker: Make host IP for port binding configurable

UNBLU-9569 - Visitor-Desk: "Unhandled promise rejection Trying to modify already disposed Widget:"

UNBLU-9803 - Message-Notification (browser-level) do not go away after click on the notification

UNBLU-9815 - User detail popups only accessible on first avatar

UNBLU-9822 - ICAP:Wrap reading cookies from ICAP Request in a TRY/CATCH, because exception in that code causes application to be down

UNBLU-9852 - Player creation does not complete in 10 seconds timeout

UNBLU-9865 - HBRpcMessageStreamerClient logs many ERRORs after ending unversal-co browsing

UNBLU-9866 - Sometimes the IncomingCallNotification is not sent

UNBLU-9868 - Sensitive data may be written to logs in case of a BusinessException

UNBLU-9870 - utransfer: NullPointerException when reading a file with null value

UNBLU-9873 - Loop against spurious wakeup will never terminate

UNBLU-9876 - Technical error shown when rate limiter rejects login attempt

UNBLU-9879 - Wrong Error Message when video&audio fails to start

UNBLU-9895 - Visitor-Link-Invitation: "Copy invitation link" is not copying

UNBLU-9897 - Wrong description in startWithMicrophoneEnabledInAudio

UNBLU-9903 - Avatars is not shown correctly (Concierge + Agent)

UNBLU-9687 - add person display name to message log mail

UNBLU-9872 - Multiple choice message: change button width to be dynamic

UNBLU-9883 - Add an indicator to all mandatory form fields

UNBLU-9553 - Add anonymous visitor link invitation

UNBLU-9694 - Allow access to "/unblu/static" publicly and without requiring authentication (ID propagation)

UNBLU-9702 - Make SuperAdmin username configurable or replace the default name with an UUID

UNBLU-9703 - Start a muted video session

UNBLU-9825 - Collaboration-Server + Rendering Service: Introduce using a Reverse/Forward Proxy instead of connecting container via ports directly

UNBLU-9901 - Introduce ProxyFlag for Collaboration Server + Docker to be total aware of being behind of a reverse Proxy

UNBLU-9095 - Log message contains a broken thread name and breaks logging systems

UNBLU-9239 - Forwarding call to secondary agent does not work properly.

UNBLU-9799 - Call: published video has wrong z-index

UNBLU-9801 - Customization of the headless browser pages is not working correctly

UNBLU-9802 - Wrong default page in the Headless browser for document co-browsing

UNBLU-9806 - autoRequestDispatchingEnabled: User-Menu-State "Away" instead of "Unavailable"

UNBLU-9807 - Fix backslash handling in markdown enabled texts and messages

UNBLU-9809 - autoRequestDispatchingEnabled: Timeout-Dialog auto close after change the ready state on a second tab

UNBLU-9810 - autoRequestDispatchingEnabled: Capacity reached and accept request → should show a Error message auto close after change the ready state on a second tab

UNBLU-9823 - Anonymous users are not supported if public and restricted path prefixes are identical

UNBLU-9826 - Mobile endpoint does not load due to JavaScript error when deployed with an Application Server Context Path

UNBLU-9830 - Session polling uses wrong interval

UNBLU-9831 - NIO post is not sending the body

UNBLU-9833 - Loading text localizations for an anonymous visitor causes performance problems

UNBLU-9835 - Some realtime webhook configurations are not used

UNBLU-9838 - Handle CORS errors in a visitor browser

UNBLU-9840 - /externalmessengers/setMessageSentState: Naming problem

UNBLU-9841 - Deactivating webhook registration: Is not working (at least for realtime-weebhooks)

UNBLU-9844 - Authentication session update causes an update of all linked person presences

UNBLU-9845 - Authentication sessions are never deleted

UNBLU-9846 - /externalmessengers/setMessageSentState=SENT → 500 "Internal Server Error"

UNBLU-9850 - NullPointerException when creating a user for the current propagated user.

UNBLU-9855 - Wrong column type: umm_person_presence.authentication_session_id

UNBLU-9856 - Encoding of the exported conversation logs must be UTF-8

UNBLU-9859 - translations related to Concierge "check agent availability" are not working properly

UNBLU-9861 - Document co-browsing: HTTP Error if file bigger than 4MB.

UNBLU-9539 - Multiline configuration values

UNBLU-9811 - Define a call capability for mobile

UNBLU-9842 - Add an autoInactiveTimeout for realtime webhooks

UNBLU-9843 - Webhook: send retry number information as header

UNBLU-9851 - Make Jetty Request and Response Max Size Limit Configurable

UNBLU-9358 - Add SentStatus to ConversationMessage

UNBLU-9578 - Session State Cookie

UNBLU-9725 - Support custom Javascript in agent desk

UNBLU-9769 - Push Notifications via Webhook

UNBLU-9834 - Add metric for webhooks and log entry when inactivated

UNBLU-9213 - Agent desk doesn’t ask when conversation with end on disconnect is closed

UNBLU-9239 - Forwarding call to secondary agent does not work properly.

UNBLU-9616 - Wrong call button tooltips (pop-in)

UNBLU-9620 - Accessibility : video controls cannot easily be reached

UNBLU-9669 - Verify EMail format on server side

UNBLU-9745 - FileUpload: Missing player for given id (visitor web, 2 conversations with upload)

UNBLU-9770 - visitorPresenceInitializationMode=IN_CONVERSATION: Ended-Conversation leads to wrong behavior

UNBLU-9772 - Error while onboarding person with an external bot

UNBLU-9774 - Chat markdown headings

UNBLU-9791 - Agent-Availability-State: Initial value not correct

UNBLU-9792 - Client "Unhandled promise rejection Widget already disposed" → Mark is not working on Universal-CoBrowse

UNBLU-9794 - Error sending mail: AuthenticationFailedException

UNBLU-9796 - SMTP Password and Tokbox API Secret is not masked in the log file

UNBLU-9797 - Concierge-EMail entry always fails

UNBLU-9161 - It is not clear enough when the button is activated or deactivated

UNBLU-9714 - Eliminate reverse HTTP traffic in Collaboration Server - Rendering service communication

UNBLU-9737 - Update the About/Error/Crash page (templates) delivered to the headless browser

UNBLU-9739 - Reduce pre and after session traffic for mobile devices

UNBLU-9783 - Set the summary attribute in operation in the OpenAPI output.

UNBLU-9793 - Add Swedish translation

UNBLU-8768 - Add auto request dispatching Queue feature

UNBLU-9568 - Unblu.Cloud: SMTP settings on Account Level Available For Admin without Being Able to See Global SMTP Settings

UNBLU-8900 - Server error: multiple tracking items found where only one was expected

UNBLU-9090 - Collaboration server runs out of worker threads when a lock cannot be aquired

UNBLU-9360 - JavaScript API - wrong mapping of Exception types

UNBLU-9373 - Unhandled promise rejection TypeError: Cannot read property 'getMessage___void' of null

UNBLU-9507 - WebApi: 500 Internal Server Error with contacts create and update when mandatory attributes are missing

UNBLU-9515 - Sessions sometimes don’t close for ended conversations

UNBLU-9520 - Web-Api: 500 "Internal Server Error" when getByName is called without a parameter

UNBLU-9552 - Conversations don’t end, when visitor doesn’t answer email question

UNBLU-9573 - Conversation history UI improvements/fixes

UNBLU-9594 - Unblu collaboration server deadlocks in production

UNBLU-9688 - tooltips behind other messages

UNBLU-9706 - Web-Api: /*/search "NOT_IN" → wrong result

UNBLU-9730 - The urls are not broken into a new line

UNBLU-9736 - Agent Desk: Conversation-UI is not shown correctly

UNBLU-9743 - Universal & Document co-browsing: Not possible to scroll with mouse-wheel.

UNBLU-9744 - "End collaboration"-pop up when starting second Conversation: "Cancel" has the same effect as "Ok".

UNBLU-9748 - Conversation history: Date range filter is broken.

UNBLU-9751 - Agent-App: Click on message-notification forces call to stop

UNBLU-9753 - Web API: api-key name should be mandatory

UNBLU-9756 - Card messages: Actions are delivered but not displayed.

UNBLU-9757 - Layouting issues due to switch to z-index: auto

UNBLU-9762 - NullPointerException while ending conversation

UNBLU-9763 - visitorPresenceInitializationMode=ON_INTERACTION: Ended-Conversation leads to wrong behavior

UNBLU-9765 - Left navigation menu ist behind agent monitor

UNBLU-9019 - Improve bot timeout behavior

UNBLU-9331 - Reduce pre-session traffic for pure chat scenarios (with limitations; see Known Issues below)

UNBLU-9527 - Consistently handle globalScriptTimeout

UNBLU-9681 - Improve Card and Card List implementation

UNBLU-9718 - Dialog Bot: Add config to choose next steps after Bot solves dialog

UNBLU-9719 - Dialog Bot: Add offboarding flow for SOLVED conversations

UNBLU-9720 - Add concierge onboarding task to check agent availability

UNBLU-9728 - Accessibility : Add configuration for link color for MyMsg and OtherMsg

UNBLU-9764 - Enhance low traffic mode to also support upgrade on a click on the launcher button

UNBLU-9059 - Better Inbox filtering

UNBLU-9357 - APIs for writing and receiving read/delivered states

UNBLU-9413 - Forward conversation option before assigning it to an agent

UNBLU-9708 - Extend Boot Delegator to Support AppDynamics

UNBLU-9770 - The configuration property visitorPresenceInitializationMode with the value IN_CONVERSATION does not work correctly. We strongly recommend not using this value at present.

UNBLU-9222 - Unblu gets transparent while navigating from chat list to conversation

UNBLU-9240 - Agent single-conversation: "Invite agent/team" and "Forward to …​" not working

UNBLU-9432 - CSS "overload" if background image defined for *

UNBLU-9489 - "Active session" counting strange

UNBLU-9530 - Pop in conversation window

UNBLU-9596 - Unblu caching user configuration and not updating it properly on change

UNBLU-9632 - Card & List messages: Images in header are wrongly stretched

UNBLU-9678 - java.io.FileNotFoundException too many open files (tomcat)

UNBLU-9689 - Web API: wrong operator type for some attributes in search user and search person

UNBLU-9692 - Visitor’s existing conversations list is empty when engagement options are disabled

UNBLU-9696 - LDAPSync logging wrong baseDNs

UNBLU-6566 - Expose OpenAPI document from the collaboration server

UNBLU-9376 - Web-API: add metadata expand for Person and Conversation

UNBLU-9384 - Improve agent availability overwrite usability

UNBLU-9579 - Allow setting separately the color of Inbox starred star

UNBLU-9626 - Web API: add a search endpoint for PersonPresence

UNBLU-9650 - JWT login: Validate mandatory fields of user

UNBLU-9660 - utransfer: improve the SuperAdmin case

UNBLU-9684 - Web API v3: add the possibility to search for user by username and email

UNBLU-9691 - Web API: ignore $_type attribute in requests

UNBLU-9514 - Save Conversation Message Drafts

UNBLU-7804 - Virtual-User-Persons will not be updated (if name, etc. changes)

UNBLU-8043 - Forwarding to another agent, then forwarding back to the first agent makes conversation unusable.

UNBLU-9423 - Refactor umm_conversation_state_change queries

UNBLU-9491 - IllegalStateException: User change handle can only be defined once!

UNBLU-9504 - DOMVisualSource.js:994 Uncaught "invalid node: DocumentFragment]

UNBLU-9506 - Universal: Possible to open more than 5 tabs even maximum is reached.

UNBLU-9544 - Chat window action bar gets cut at the top when window is too small

UNBLU-9547 - NullPointerException in ConversationHistoryApiService

UNBLU-9551 - Headless-browser does not support chinese/japanese/…​ characters.

UNBLU-9565 - Universal: Crash if "Out of memory".

UNBLU-9570 - Typo in reportingTimeZone: Eurupe instead of Europe.

UNBLU-9572 - "Response time" in conversation history not populated correctly

UNBLU-9574 - Admin should be able to change texts for reboarding

UNBLU-9600 - Security Issue

UNBLU-9606 - utransfer: Suffix modifier are not null safe.

UNBLU-9608 - Web API bad error code with personpresences/read

UNBLU-9609 - PersonPresences are not updated when AuthenticationSession are updated

UNBLU-9623 - Red line in all menus

UNBLU-9624 - Concierge shows configuration stuff instead of markdown text

UNBLU-9627 - File message does not support Markdown.

UNBLU-9629 - Multi-choice question: server error

UNBLU-9633 - JS_API: NewConversationInterceptor: reject → "block’s" js-engine

UNBLU-9664 - Cache TTL is not used for the OIDC Token Cache and the JWT Cache

UNBLU-6566 - Expose OpenAPI document from the collaboration server

UNBLU-9370 - Encrypted JWT

UNBLU-9371 - API Endpoint to login a webuser via a JWT

UNBLU-9537 - Display Propagated Visitor Source ID to the Agent

UNBLU-9571 - Add Firebase push metrics and debug logging

UNBLU-9590 - Add fallback text for messages

UNBLU-9610 - OpenAPI: precise the type of the expand query parameter

UNBLU-9062 - Markdown support for chat messages

UNBLU-9070 - Chat Quick Replies

UNBLU-9071 - List Chat Message

UNBLU-9337 - Forward propagated auth token to person presence

UNBLU-9338 - Provide Mechanism to pass additional Metadata to a BOT System upon session initiation

UNBLU-9600 - Security issue

UNBLU-8998 - Feature detection for screen-sharing not working properly (Safari)

UNBLU-9322 - Uploaded file with names containing special characters are displayed wrongly encoded

UNBLU-9502 - Impersonation to a webuser should not be possible

UNBLU-9503 - conversation are not ended/removed from the queue if visitor close its browser

UNBLU-9509 - Error while show "card" messages in a conversation

UNBLU-9517 - Slow database query on umm_person table

UNBLU-9518 - Card-Messages: Internal-Link TypeError: Cannot read property 'UN' of null (at the first click)

UNBLU-9519 - Sonar improvements

UNBLU-9529 - Chat windows doesn’t close automatically after session is rated

UNBLU-9536 - ConversationHistory UI not showing all data

UNBLU-9542 - ConversationHistory not able to select agent

UNBLU-9548 - Embedded co-browsing with SFM: Internal handling of inline style elements caused errors

UNBLU-9549 - HeadlessBrowser: Tab in input fields do not work properly.

UNBLU-9550 - Universal: Websites do not load properly by navigating between 4 or 5 tabs.

UNBLU-9556 - SFM / ResourceHistory: External resources not properly handled

UNBLU-9557 - Improve diagnostics

UNBLU-9063 - Card Chat Message

UNBLU-9450 - chat protocol exported in different timezone than UTC

UNBLU-9512 - Auto-start embedded co-browsing without Agent

UNBLU-9264 - Chat with onboarding timeout does not show back button

UNBLU-9319 - Conversation-History-Export: "Assigned agent source" + "Visitor source" is not exported

UNBLU-9388 - utransfer: error when importing canned responses with the same title

UNBLU-9400 - ResourceHistory CSS parser fails with java.lang.Error

UNBLU-9406 - Admin should be able to set the configuration described in the theming cheatsheet

UNBLU-9411 - utransfer cli: issue when exporting CannedResponses with skipped Teams

UNBLU-9412 - Missing default-templates SCREEN_SHARING*

UNBLU-9414 - utransfer cli: improve error message when TEAMS are skipped without USER

UNBLU-9419 - Forward proxy URI not propagated to headless browser

UNBLU-9421 - Recipient must be an agent error message is not translated and has a typo.

UNBLU-9429 - Missing Tokbox key is logged as an error

UNBLU-9430 - navigation in Universal co-browsing not working properly on touch screen devices

UNBLU-9440 - Capturing Failed as accessing scrollLeft on an object that is null, causes session to be not any more in sync

UNBLU-9441 - Deadlock in Unblu collaboration server

UNBLU-9443 - Dom-capturing: Mutations happening on detached nodes cause capturing to fail

UNBLU-9446 - Unblu collaboration server slowdown affects proxies using SFM

UNBLU-9453 - Creating new conversation should not be possible when impersonation is used

UNBLU-9455 - ConcurrentModificationException in VisitorJsServlet

UNBLU-9456 - Web-API: fixed issue in AccountStorageService.update() when id not exists

UNBLU-9458 - Remove dependency of UWT from SiteIntegrationLazyMain

UNBLU-9459 - Web-API: /addresses/create without country → 500 Internal Server Error

UNBLU-9468 - Dom-capturing: CharacterData in MutationObserver without parent breaks co-browsing

UNBLU-9470 - Web-API: /contacts/create without owner_id → 500 Internal Server Error

UNBLU-9471 - FAB + individual UI not displayed in opened windows

UNBLU-9473 - Web-API: /domains/create without domainName → 500 Internal Server Error

UNBLU-9474 - Web-API: /namedareas/create without name → 500 Internal Server Error

UNBLU-9475 - Web-API: /teams/create without name → 500 Internal Server Error

UNBLU-9476 - Issue in LayerAction

UNBLU-9477 - iOS/macOS - visitor UI vanishes on navigation

UNBLU-9480 - Inappropriate null check when filling the data structure to be sent to headless browser for starting the session.

UNBLU-9485 - Universal co-browsing not working properly

UNBLU-9487 - Conversations don’t end, when visitor doesn’t answer email question

UNBLU-9488 - Visitor-App: No connection possible (ProviderException: No provider found)

UNBLU-9492 - Changes on agent availability override are not propagated to the visitor

UNBLU-9498 - Person corresponding to an Agent is marked as VISITOR

UNBLU-9501 - Security issue with users

UNBLU-9243 - Basic Inbox Filtering UI

UNBLU-9245 - Searching in Inbox-Filter

UNBLU-9472 - Make default cache sizes configurable

UNBLU-9407 - Remove support for custom url translator factory

UNBLU-9408 - Remove support for google sheets I18 import

UNBLU-6795 - Changes to Web-API users/isSuperUser

UNBLU-9288 - Typo in description of androidIncomingCallSound.

UNBLU-9315 - Prevent checksum error with renaming of schema in Liquibase database migration

UNBLU-9353 - Manipulated RPC HTTP call does not return proper error

UNBLU-9362 - Fix Webhook "Delivery log" tab display

UNBLU-9363 - Mobile Safari: Remote control of document co-browsing not working.

UNBLU-9365 - scrolling not possible on website instrumented with Unblu if agent desk opened in same browser

UNBLU-9366 - JS API ConversationType is missing SCREEN_SHARING_REQUEST

UNBLU-9368 - NullPointerException on Binding.java (from ConversationVisualUpdater.flush)

UNBLU-9372 - Disabling allowInviteTeam disables allowInviteVisitor in the conversation template

UNBLU-9378 - Admin should be able to change texts of email sent to visitors

UNBLU-9379 - Admin should be able to change Concierge message texts

UNBLU-9381 - utransfer cli: unable to export canned-responses because key is not unique

UNBLU-9386 - Ensure the conversation locale during migration from Unblu 5 to Unblu 6

UNBLU-9398 - External resources handled wrong in stylesheets when resourcehistory is turned on

UNBLU-8948 - Web-API v3: add first search filters for the "/search" methods

UNBLU-9269 - Refactor NIO HTTPClient to use reactor-netty

UNBLU-9382 - utransfer cli: add COUNTER option for the --idConversion option

UNBLU-9390 - Remove unused JEESessionCookie rewriting from proxy

UNBLU-9391 - Remove unused NTLM code from proxy

UNBLU-9392 - Change default for isAcceptSelfSignedSSLCertificates to false in proxy

UNBLU-9396 - Optimize PersonPresenceMetricsReporter db access

UNBLU-9401 - js-api demo: Show invitation details for getInvitations()

UNBLU-9139 - Agents and Visitors should be able to download/open chat protocol as text

UNBLU-9291 - Filter for visitor user ID in conversation history

UNBLU-8633 - Visitor sessions are not disposed

UNBLU-9017 - Autostart embedded CB: "Approval timed out" even it was accepted

UNBLU-9082 - Accessing property of an Object that is null, causing at least error output in browser

UNBLU-9132 - Security check for auto-redirect target "at" login

UNBLU-9188 - Collaboration Server deadlock

UNBLU-9266 - Using 'Forgot password' of user with username different from the email throws exception

UNBLU-9287 - Message input moving out of viewport and jumping around on IPhone

UNBLU-9305 - Call is interrupted when the Agent writes a message or sends an image

UNBLU-9313 - Jetty Worker Pool Max Size is not configurable

UNBLU-9314 - iPad Detection broken for Safari 13 and above

UNBLU-9317 - Conversation-History-Export: "Activation timestamp" is not exported

UNBLU-9318 - WebHook "new message" is sent even though the file not yet uploaded

UNBLU-9320 - Universal co-browsing: when opened 5 websites, one of them is loading forever.

UNBLU-9325 - NullPointerException while processing language

UNBLU-9326 - Safari (iOS/macOS) rings only once

UNBLU-9330 - Collaboration server should not immediately register itself as unhealthy when all workers are busy

UNBLU-9336 - NullPointerException while reading person

UNBLU-9342 - Login page does not redirect to target if encoded

UNBLU-9355 - Some conversation configuration and text properties are not available to admin

UNBLU-9356 - Jetty Worker Threads are stuck in HLS stream preparation and never released

UNBLU-9184 - Better compatibility with Load Balancer health checks

UNBLU-9254 - Add preview for markdown text property editor

UNBLU-9303 - Add validation for complete property owner type coverage (during database migration)

UNBLU-9316 - Add robots.txt

UNBLU-9109 - Support CSS custom properties (variables)

UNBLU-9219 - Javascript API for invitations

UNBLU-9327 - Configuration property to disable visitor notifications altogether (in site integration)

UNBLU-8958 - Persist conversation state timestamps consistent and make them available in the history

UNBLU-9144 - Collaboration Server is considered ready even though the DB connection cannot be established

UNBLU-9174 - Document co-browsing: Buttons for scaling should be accessible.

UNBLU-9197 - HTTPClient Connections are not released and no new rendering service can be allocated

UNBLU-9248 - webhook signature problem when the request payload contains special chars

UNBLU-9259 - utransfer: Delete sub-teams via "teamsStrategy" : "DELETE" not working

UNBLU-9265 - FileMessageData does not contain a download link

UNBLU-9271 - iOS and Android SDK ignores passed language

UNBLU-9279 - NullPointerException in Mobile Push

UNBLU-9284 - Avatar images are wrong rotated from mobile devices

UNBLU-9292 - Incorrect Translation of Slovak language name

UNBLU-9295 - special chars break the chat

UNBLU-9298 - Migration of conversation and conversation template

UNBLU-9299 - If chat is disabled and autoCollapseIndividualUiOnLayerActivation=true navigating to another page opens the chat window for the visitor

UNBLU-9300 - Hide "Manage global server settings" in the user Menu is not working correctly

UNBLU-9301 - DatabaseException: You have an error in your SQL syntax (db.changelog-umm-6.0.0.xml::6_0_0_migrate_conversation_state_timestamps)

UNBLU-9304 - Context migration session does not work

UNBLU-9307 - Show (universal) + Document co-browsing → NullPointerException

UNBLU-9309 - Screen sharing configuration can not be modified by admin

UNBLU-9310 - Pointmarker not working in embedded co-browsing

UNBLU-9311 - Conversation state timestamps: Missing CREATED entry

UNBLU-9198 - Session dispatching is based on node CPU usage and therefore not fair in a cluster

UNBLU-9283 - Add placeholder validation in text properties values.

UNBLU-9285 - utransfer: improve error message when the default team name creates a conflict with existing teams

UNBLU-9090 - Collaboration server runs out of worker threads when a lock cannot be acquired

UNBLU-9117 - sending URL containing "%20" in the chat makes the link unusable

UNBLU-9123 - Animation problem in Launcher Button when upgrading from lazy mode

UNBLU-9127 - Launcher button disappears on iOS phone when scrolling vertically

UNBLU-9145 - Exception while reading text if visitor-name with $

UNBLU-9172 - Visitor: Has option document co-browsing if he navigates to "All shared files" (but nothing happens by clicking).

UNBLU-9176 - Login screen is not scrollable

UNBLU-9177 - Agent can scroll in Mozilla without Remote Control active (or scroll lock)

UNBLU-9178 - Agent may have two (different) active calls at the same time and participants hear each other

UNBLU-9185 - white spaces removed from PDF file when co-browsed

UNBLU-9189 - Own empty video stream preview is displayed after minimizing video

UNBLU-9192 - Forward named-area message not correct

UNBLU-9199 - utransfer: better error message when the team structure is not valid

UNBLU-9201 - LDAP sync team selection not correct if multi-matches

UNBLU-9202 - Concierge onboarding timeout handling when requiring named area problematic

UNBLU-9206 - Engagement UI on smartphone in landscape not usable

UNBLU-9208 - Chat history email cannot be customized

UNBLU-9209 - text properties not editable by admin

UNBLU-9210 - NamedArea or Team selector is not working when you change order in the Settings tab

UNBLU-9211 - Drop-Down editor for defaultFilterNamedAreas field

UNBLU-9212 - Supervisor RIGHT to modify SETTINGS of his TEAM & belonging Registered Users

UNBLU-9213 - Agent desk doesn’t ask when conversation with end on disconnect is closed

UNBLU-9216 - Airlock-ICAP: failed with unblu version 6+

UNBLU-9218 - utransfer: entities should be sorted by ids in Single JSON file

UNBLU-9220 - LDAP sync: Allow different baseDNs for the different filters

UNBLU-9223 - Embedded co-browsing agent UI always shows "unsecure" icon

UNBLU-9224 - utransfer cli: NONE value in --skip should not be combined with other values

UNBLU-9227 - Visitordesk: no unblu-button to hide Chat-UI

UNBLU-9233 - Config editor for defaultfilterlocalelanguages is not working

UNBLU-9235 - conversation.actionbar.ui.showBackButton has a wrong description.

UNBLU-9242 - Browser notification shown on agent side for offboarding messages of the visitor

UNBLU-9251 - Scrolling in Universal and Document Co-Browsing is broken

UNBLU-9256 - Video call: Pop up with chat message cut off / not readable.

UNBLU-9261 - Visitor conversation UI doesn’t render correctly in IE

UNBLU-9262 - Markdown external link does not work

UNBLU-9263 - Changes to the Jackson deserialization

UNBLU-9023 - JS API - Improvements and correct handling in ConversationState

UNBLU-9154 - Add voice call audio level indicator

UNBLU-9157 - Don’t load preview of chat message images if larger than x

UNBLU-9164 - Add visual feedback that user has clicked on Start or Accept call buttons

UNBLU-9204 - utransfer import should support cleaning of entity + config not part of the import file

UNBLU-9215 - Inbox: Show Secondary Agent if no visitor is in the conversation

UNBLU-9236 - Allow starting chat-invite conversations from the agent desk

UNBLU-9237 - Add incoming call ringtone to agent SDK when application is closed

UNBLU-9247 - Allow to use "secrets" to specify LDAP sync or SMTP credentials in cluster setups

UNBLU-9253 - Move RPC service name and method into the URI

UNBLU-9257 - Update Geolocation DB

UNBLU-8889 - Engagement UI text must be formattable (bold, italic, font size etc) and support links

UNBLU-8973 - Markdown support for text properties

UNBLU-7279 - The $ shortcut to open the parameter list in canned responses swallows keystrokes.

UNBLU-8810 - Web-API: /rest/v*/accounts/delete with wrong id produces a 500 - "Internal Server Error"

UNBLU-9032 - Chat Permission Available During Offboarding

UNBLU-9123 - Animation problem in Launcher Button when upgrading from lazy mode

UNBLU-9126 - OnError is not implemented

UNBLU-9137 - Agent stuck on navigation

UNBLU-9166 - Schema file does not contains jetty configuration property

UNBLU-9167 - Web-API: improve error message when performing an account update with expanded address without id

UNBLU-9168 - utransfer: update error when addresses already exist

UNBLU-9175 - UI issue with minimized video (avatar visible)

UNBLU-9179 - Custom migration steps are not always working because of case-sensibility

UNBLU-9183 - Allow admin to change com.unblu.siteintegration.ui.launcherButton

UNBLU-8660 - Read user identity from a JSON Web Token (JWT) when using ID Propagation Support

UNBLU-9115 - Update Jetty version

UNBLU-9125 - Add number of passive visitors to metrics

UNBLU-9180 - Improve LDAP sync team selection

UNBLU-8932 - Pass the visitor name when starting chat from default UI

UNBLU-9074 - Add Forward to named area

UNBLU-9076 - Read user identity from an OpenID Connect opaque Access Token when using ID Propagation

UNBLU-7811 - TimeSpanFormatter shouldn’t be able to produce a timespan with number parts (like "sec") but no digits.

UNBLU-8019 - Product text affected by website style (text-decoration)

UNBLU-8316 - Js-Api-Demo-App: localhost:port is not correct detected (default server-url)

UNBLU-8753 - English instead of Fallback Text

UNBLU-8830 - IE: Agent-Desk layout resizing during call → end up in small Desk-UI

UNBLU-8942 - Agent browser fades to white when navigating

UNBLU-9010 - Connection issue when trying to open conversation with emojis as ID

UNBLU-9028 - API call /cannedresponses/create returns 500 if body is null

UNBLU-9056 - Color setting editor: can not select the transform operator

UNBLU-9079 - No restriction for timeout input but error if it`s too long

UNBLU-9083 - utransfer cli: NullPointerException when using simple relative file name as TO parameter

UNBLU-9084 - Reduce log severity of language fallback warning to info

UNBLU-9088 - Agent availability and busy state resolving and usage

UNBLU-9096 - Scrolling not working in embedded co-browsing

UNBLU-9098 - NullPointerException in AuthenticationSessionService.update()

UNBLU-9099 - Security fix on the Web-API

UNBLU-9100 - Security check for autoredirect target after login

UNBLU-9102 - "Change Language" → authenticator/setDefaultLanguage → Could not find service method for invocation!

UNBLU-9105 - MultiChoiceMessage Button: multiChoiceButtonMinWidth config doesn’t work

UNBLU-9111 - ID-Propagated-Setup: Change-Language not working

UNBLU-9112 - IPad Mobils-SDK: Co-Browsing loses connection right after starting

UNBLU-9116 - Wrong system notification if call timed out without answering

UNBLU-9122 - Collaborate-menu: gray instead of white

UNBLU-9133 - utransfer cli: error when java 11 is used

UNBLU-9138 - images with EXIF metadata should be rotated on file upload

UNBLU-9141 - Webhook causes error in server log every few milliseconds

UNBLU-9151 - Visitor-Overview not shown after navigate back from "All shared files"

UNBLU-9153 - New assignment request: Location + System values missing

UNBLU-9078 - Mobile SDK: File Download

UNBLU-9081 - Add additional config property overlay to entrypoint

UNBLU-9118 - Improve voice call UI

UNBLU-8319 - New Assignement Request Mail notification to a pre defined mail (or a list of mail)

UNBLU-8547 - Conversation-UI: Upload-Icon not shown (after fast send-message)

UNBLU-8775 - Make it possible to disable PIN based co-browsing

UNBLU-8921 - Login attempts are not rate limited

UNBLU-8931 - Password reset can be used to enumerate users

UNBLU-8946 - NullPointerException in DocumentHeadlessBrowserRecorder

UNBLU-9003 - Embedded-Co-Browser: Scroll-/Pointer-Position not correct

UNBLU-9021 - WebAPI Basic-auth login on the UNTRUSTED entry path is not possible

UNBLU-9038 - SameSite Cookie Parameter

UNBLU-9045 - CSS parser use original string value where possible

UNBLU-9057 - utransfer cli: export externalMessenger dos not export the channelIcon (avatar)

UNBLU-9058 - utransfer cli: import externalMessenger without channelIcon → "TransferException: fromAvatar not expected to be null"

UNBLU-9061 - Screensharing on Edge: bad resolution, text not readable

UNBLU-9064 - Embedded cobrowsing: Exception is thrown when URL optimization is disabled

UNBLU-9065 - Embedded cobrowsing: dynamically added unblu styles are accidentally captured

UNBLU-9067 - Property migration to 6.3.1 fails (if old + new key already exists)

UNBLU-9033 - Metrics of API usage

UNBLU-9072 - Call Permission handling

UNBLU-9046 - Drop support for JSONP in Legacy WEB API

UNBLU-4757 - No discard button in property settings pages (global, account, user profile, anywhere)

UNBLU-6374 - Setting core.settings.cannedResponsesMinimalRole does not work

UNBLU-6862 - REST Test finding: response 4xx for optimistic locking exception

UNBLU-7008 - REST - Optimistic lock throws a 500 error with no text for /users/update

UNBLU-7097 - IE: Messages from both participants are written from left to right

UNBLU-7595 - Cancelled visitor calls still on queue

UNBLU-7905 - JS-API Demo: Login/Logout (partly) not working in IE

UNBLU-7991 - Individual-UI dos not open after click to notification

UNBLU-8075 - Lock icon on element hover for protected content is not showing.

UNBLU-8086 - API key parameter in the visitor snippet can be used to inject JS code

UNBLU-8340 - ReplyPostMessageData: BusinessException: Reply to unknown message → Response 200

UNBLU-8498 - Chat Agent-side: Long words not readable

UNBLU-8556 - Universal on phone/pad: Keyboard open is not correct

UNBLU-8577 - Leave Conversation - Pop-Up: No option for Cancel

UNBLU-8632 - utransfer does not import default API-Key

UNBLU-8644 - Typing indicator is triggered even when not 'typing'

UNBLU-8803 - Error in web console after stopping co-browsing.

UNBLU-8871 - Edge/FF: ScreenSharing agent-side view differ "top-bar"

UNBLU-8874 - Download results in exception

UNBLU-8876 - Upload results in NullPointerException

UNBLU-8878 - Choosing a long name results in an Exception

UNBLU-8891 - Canned responses are covering chat input field

UNBLU-8904 - NullPointerException in TrackingListRecorder

UNBLU-8911 - Pop-out option not shown even feature is enabled.

UNBLU-8912 - Typo in AvailabilityMonitorRecorderConfiguration: groped instead of grouped.

UNBLU-8914 - Typo in processResultFilePath: protoco instead of protocol.

UNBLU-8920 - Conversation-History: Overview-UI: "conversation-id" + "hidden-flag" are missing

UNBLU-8921 - Login attempts are not rate limited

UNBLU-8923 - Web-API: /externalmessengers/search does not support expand query parameter

UNBLU-8934 - utransfer: improve the error message if the login does not work.

UNBLU-8935 - Remote Scroll Event after switching layer

UNBLU-8942 - Agent browser fades to white when navigating

UNBLU-8943 - Web-API v3: search with negative limit and offset produces 500 error

UNBLU-8944 - Collaboration Server does not dispose all used Threads

UNBLU-8949 - Visitor info-box: email is cut if more than 29 characters

UNBLU-8951 - Universal: PDF file being downloaded/uploaded with String Query and JSessionID as File name

UNBLU-8954 - doc, ppt, pps and xls files can’t be co-browsed when allowFileDownload disabled

UNBLU-8956 - Wrong pin input in mobile sdk leads to sdk error state

UNBLU-8959 - Crash while starting embedded CB for the second time.

UNBLU-8965 - utransfer: failed to create user (superadmin)

UNBLU-8967 - WebApi calls could be cached in certain browsers (IE11)

UNBLU-8969 - Conversation History: add missing details

UNBLU-8970 - Safari: Buttons misplaced in active video call

UNBLU-8972 - utransfer cli: utransfer_exporter is not removed when exporting from a server with superadmin

UNBLU-8979 - agent.singleconversation.desk.conversationEndedRedirectUrl has not effect

UNBLU-8983 - utransfer cli: entities with $_version in the metadata map can not be imported

UNBLU-8987 - Empty text values cause the migration to fail on an Oracle database

UNBLU-8988 - Concierge OnBoarding option sort named areas & team

UNBLU-8989 - FileUpload from local-drive: doc/xls/xlsx/docx/etc contentType not correct → Co-Browse not possible (active)

UNBLU-8991 - Unblu CSS parser drops clip: rect()

UNBLU-8993 - The lazy loading of Unblu adds a white line to the footer of the page

UNBLU-8996 - com.unblu.theme.color.neutral can not be set by admin

UNBLU-8997 - utransfer cli: the temporary admin user name is not valid if the Account contains an @

UNBLU-8998 - Feature detection for screensharing not working properly (Safari)

UNBLU-8999 - LDAP synctool throw ClassNotFoundException: org.apache.commons.collections.MultiMap

UNBLU-9001 - Unblu notifications issues

UNBLU-9002 - utransfer cli: temporary exporter admin user does not have an email

UNBLU-9005 - Liquibase "Text-Property migration Task" is missing in 6.2.0

UNBLU-9014 - HB problem: typing special characters in the HB URL field

UNBLU-9015 - HB problem: navigation does not work sometimes

UNBLU-9025 - When a canned response is edited, the list doesn’t show the new shortcut

UNBLU-8631 - utransfer: Support 6.x.x features

UNBLU-8903 - mobile SDK: add Close Unblu UI Request Event

UNBLU-8922 - Show error at Unblu server startup when using Unblu v5 license in Unblu v6 server

UNBLU-8961 - utransfer: add info next to the exported json files

UNBLU-8962 - utransfer cli: error if the utransfer version is not made for the current version of the WebAPI

UNBLU-8963 - Web-API v2 and v3: add a method to get the product version

UNBLU-8964 - utransfer and entity-import: support single JSON file as input format

UNBLU-8968 - Selector request: Enabled/Disabled switch when editing a bot.

UNBLU-8986 - Source Code improvement: Use HeaderKey instead of literal header names

UNBLU-8992 - Unblu CSS parser - remove support for special non-compliant IE filters

UNBLU-9007 - Web API: improve error message when the name-area type is changed

UNBLU-9008 - utransfer: manage named-area siteId

UNBLU-9009 - WebAPI: allow apiKey to be null during updates

UNBLU-9016 - Allow the Visitor to stop mobile co-browsing session

UNBLU-8577 - Leave Conversation - Pop-Up: No option for Cancel

UNBLU-8616 - IE: Console error by navigating from inbox to conversation

UNBLU-8647 - Color of "unavailable"-bubble not consistent

UNBLU-8659 - Zooming in/out moves the launch bubble on iPhone

UNBLU-8749 - Property filemanager.maximumuploadsize can be configured at Account-Level but it is not recognized correctly

UNBLU-8820 - IE: Network error by navigating to Conversation History

UNBLU-8829 - IE/??: Do not show "Share screen" on visitor engagement-UI of it is not possible

UNBLU-8866 - Remove manualAgentAvailabilitySelectionEnabled and rename to showStatusEditor

UNBLU-8869 - Status message: No length restriction?

UNBLU-8870 - Typo in Pop-Up WebRTC not supported: conent instead of content

UNBLU-8875 - Agent Availability state does not match the status set by agent

UNBLU-8881 - Some Text and Configuration property Scopes are wrong

UNBLU-8883 - User-Menu-Impersonated: Do not show "Open agent desk" (and "Manage global server settings")

UNBLU-8884 - "Agent" Conversation-History: TypeError: Cannot read property 'rd' of null

UNBLU-8887 - Agent desk fails to load in cluster setups with different domains for visitor and agent

UNBLU-8896 - Collaboration server should register itself as unhealthy when all Jetty threads are busy

UNBLU-8897 - NullPointerException in Dom Capturing

UNBLU-8899 - NullPointerException in CollaborationSession

UNBLU-8905 - NullPointerException in VisitorTrackingWebService

UNBLU-8906 - Log message should not be an ERROR

UNBLU-8910 - Adjust logging format to support OpenShift expectations

UNBLU-8859 - Person Name Evaluator: Add qualified static name

UNBLU-8864 - Dom selectors to the webhook delivery log page

UNBLU-8865 - User menu: Open external links in the same tab

UNBLU-8909 - The Collaboration Server should not accept new sessions while shutting down

UNBLU-8866, UNBLU-8881 are blockers for user doing an upgrade from 5.x.x to 6.0.0

UNBLU-8875 issue with agent-availability

UNBLU-8887 agent-desk multi domain setup