This document describes version 6 of Unblu. If you’re using the latest major version of Unblu, go to the documentation of the latest version. The support period for version 6 ended on 29 August 2023. We no longer provide support or updates for this version. You should upgrade to the latest version of Unblu. |
Markdown in Unblu
Unblu supports a subset of Markdown to style and format text in chat messages and some translations. The subset of elements supported are:
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Headings
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Text formatting:
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Italic
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Bold
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Underline
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Strike through
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Simple and complex links
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Ordered and unordered lists
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Quote blocks
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Inline and block code
Markdown in chat messages
Use the configuration property com.unblu.conversation.messaging.ui.chatMessageAsMarkdownEnabled to specify whether your agents and visitors can use Markdown in the messages they write.
Markdown in translations
Not all translations support Markdown. If a translation supports Markdown, there is a note to that effect beneath the input field in the translation editor of the Configuration Interface. The editor for these translations also provides a preview of the formatted translation to the right of the editor input.
Usage
Markdown is straightforward and can be picked up in a few minutes. The examples below demonstrate all the elements of Markdown that Unblu supports.
The examples do not show how to format chat messages well. |
Text formatting
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Line breaks
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This behavior only applies to Markdown in chat messages. In text properties, two or more line breaks end a block. |
Links
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Lists
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Quotes
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Code
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Combination
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