This document describes version 6 of Unblu. If you’re using the latest major version of Unblu, go to the documentation of the latest version. The support period for version 6 ended on 29 August 2023. We no longer provide support or updates for this version. You should upgrade to the latest version of Unblu. |
How to change the PIN code expiration time
It is possible to change the timeout in the configuration property com.unblu.session.pinTimeout.
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From the main menu in the Agent Desk select Settings then select the Advanced button.
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Ensure that the Key and Show Inherited check boxes are selected.
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Enter the search term tokenttl into the Filter field.
You can also use the technical label com.unblu.session.pinTimeout= to search for the value. -
In the field enter the number of seconds before the PIN expires. The default is 120 seconds.
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Save then log out and back in to apply the changes.
See also
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For general information on inviting people to a conversation, refer to Inviting visitors to join a conversation.