On Premise Requirements
1. Supported Servlet Containers
1.1. Support Software Versions
1.1.1. Minimal Java Version
Unblu needs Java Version 6 or higher to run.
1.1.2. Minimal Servlet API Version
Unblu supports Servlet API Version 2.5 or higher.
1.1.3. Servlet Container
Unblu is built to be deployed to any Servlet Container that supports Servlet API Version 2.5 or higher running on Java 7 or higher.
18.104.22.168. Recommended containers
1.2. Hardware Recommendations
A single server setup (optionally with a hot standby) is the most robust, lowest cost to maintain solution to run a co-browsing infrastructure. To accommodate 10-20 concurrent co-browsing sessions (this means active usage of co-browsing in parallel), the following minimal requirements apply:
- 10 GB harddrive
- 1 Recent CPU core with 2.4GHz or higher
- 4 GB RAM
- 4 Mbit bandwidth
Any additional 10-20 concurrent sessions require 1 additional core, 4 additional GB of RAM, and 4 additional Mbit of bandwidth.
With the outlined specs below, it's possible to scale up to 250 concurrent sessions. In our experience with existing large scale clients in the financial services space, 250 concurrent sessions support up to 2500 agent seats. We recommend to run a fully productive server with a hot standby configuration to cover redundancy.
- Recent 16 core CPU with 2.4GHz or better
- 64 GB RAM
- Gigabit Ethernet or fibre channel Network
- SSD (min 100 GB available space on top of OS)