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Streamline customer service with Conversational AI
Human-like assistance
With natural language processing and machine learning tools, reach the balance between automation and personalized experience.
Consistent user experience
Web. Mobile app. SMS. Messaging app. Enjoy a consistent user experience across channels.
Intents combined with Large Language Models for better performance
Handle up to 70%-80% of incoming inquiries – out of the box.
Improve client advice with Secure Messenger and Video
Fully integrated into your mobile apps and e-banking
Put your advisor in your clients’ pockets with secure and compliant in-app calls or text messaging that maximizes quality interaction.
Out-of-the-box mobile app for advisors
Equip your advisors with an easy-to-use brandable mobile app that offers an intuitive, in-app call or texting experience.
Mirror client preferences
Talk to clients in the way they prefer with a secure messaging app that provides an easy and natural conversational experience. Allow them to call or schedule a call at their convenience.
Get and provide visual context when needed
Real-time guidance
Side-by-side support – remotely. Guide customers with a secure, interactive collaboration tool in real time.
Augment new or existing channels
Enrich live chats, voice & video calls to provide an in-person experience in a digital environment.
Download-free access
Kick off Co-Browsing with a single click from a browser. No downloads or plug-ins needed for customers and agents.
Explore other collaboration capabilities
Unblu offers the most complete suite of collaboration capabilities: documents, screens, mobile apps…
Top integrations
Unblu’s Conversational products can be integrated with other systems like CRMs, e-banking platforms, bots, and more. Discover the broad reach of our powerful ecosystem.
Q2 is a financial experience company dedicated to providing digital banking and lending solutions to banks and credit unions.
Jack Henry’s Banno Digital Banking Suite provides best-in-class apps that support a mobile-first strategy.
Central 1 is one of the leading innovators in the Canadian financial services marketplace.
Link your Salesforce CRM to Unblu to see the full effect of your Co-Browsing capabilities.
Communication is key for collaboration – so Unblu fits into your Teams ecosystem with ease.
Communication is key for collaboration – so Unblu fits into your Teams ecosystem with ease.
