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This page contains the Android mobile SDK release notes. The release notes are broken down in sections to allow for easier consumption. Release notes are additive, which means that to cover all improvements between two defined release states, all individual release notes have to be considered.

Android mobile SDK 2.9.4 release notes

Release date: 05 November 2021


  • MSDKAND-260 - CalledFromWrongThreadException after ending call

Android mobile SDK 2.9.3 Release Notes

Release date: 18 October 2021


  • MSDKAND-221 - Android 11 and Android SDK 2.9.1 causing crashes during mobile co-browsing

  • MSDKAND-251 - Visitor/Agent apps crash when the recipient hangs up the call

New Feature / Improvement

  • MSDKAND-161 - Refactor version 2.x.x push notification handling

Android mobile SDK 2.9.1 Release Notes

Release date: 3 May 2021

New Feature / Improvement

  • MSDKAND-177 - Android mobile co-browsing: disable tap events in private views

Android mobile SDK 2.9.0 Release Notes

Release date: 12 April 2021


  • MSDKAND-159 - Expand visitor test app to activate the "advanced capturing module" and add views to capture

  • MSDKAND-168 - Add private view functionality for dialogs

  • MSDKAND-174 - Markings are flickering on agent side when co-browsing Android app

New Feature / Improvement

  • MSDKAND-170 - Capture flutter UI

  • MSDKAND-169 - Add private view functionality for flutter

Android mobile SDK 2.8.1 Release Notes

Release date: 02 March 2021


  • MSDKAND-160 - Notification for incoming call takes to inbox instead of conversation

New Feature / Improvement

  • MSDKAND-162 - Android Advanced capturing module improvement

Android mobile SDK 2.8.0 Release Notes

Release date: 12 February 2021


  • MSDKAND-153 - "Missed call" push notification leads to Inbox when user has to login

New Feature / Improvement

  • MSDKAND-12 - Capture all views in android

Android mobile SDK 2.7.0 Release Notes

Release date: 22 January 2021


  • MSDKAND-131 - "Missed call" push notification leads to Inbox instead of corresponding conversation

Android mobile SDK 2.6.7 Release Notes

Release date: 10 December 2020


  • MSDKAND-103 - stopMobileCoBrowsing fails with error

Android mobile SDK 2.6.6 Release Notes

Release date: 08 December 2020


  • MSDKAND-94 - SDK-Documentation (javadoc) enables "navigation" across core, visitor and agent docs

  • MSDKAND-102 - Loudspeaker in audio call deactivated after connection interruption.

New Feature / Improvement

  • MSDKAND-33 - No request to open collapsed UI at incoming call when push notifications are not used

  • MSDKAND-93 - Update init api login call to be a POST request

  • MSDKAND-101 - Expand agent test-app with different pages to navigate

  • MSDKAND-119 - Always show incoming call notifications unless Unblu UI is open

Android mobile SDK 2.6.5 Release Notes

Release date: 2 October 2020

New Feature / Improvement

  • MSDKAND-92 - Combine the documentation

  • MSDKAND-9 - Add wakelock while mobile co-browsing

Android mobile SDK 2.6.2 Release Notes

Release date: 3 July 2020


  • MSDKAND-75 - VisitorSDK 2.6.0 Back Button Crash Android

Android mobile SDK 2.6.1 Release Notes

Release date: 26 May 2020


  • MSDKAND-72 - "Export Log" leads to website instead of downloading log.

Android mobile SDK 2.6.0 Release Notes

Release date: 08 April 2020


  • MSDKAND-6 - Black video screen in audio call.

  • MSDKAND-61 - Mobile Back button is not closing always the conversations list

New Feature / Improvement

  • MSDKAND-66 - Define language of the webview content

Minor version update: 2.6.x

API additions:

  • Add the possibility to define custom back button callback, which is invoked when back button is pressed while displaying the Unblu UI. (reference MSDKAND-61)

  • Explicitly define the language which should be used for the Mobile SDK. (reference MSDKAND-66)

Android mobile SDK 2.5.0 Release Notes

Release date: 17 March 2020


  • MSDKAND-50 - Downloads Stored on External Storage

  • MSDKAND-59 - Update Gradle Version

  • MSDKAND-60 - Obfuscation Settings

New Feature / Improvement

  • MSDKAND-62 - Different Notification Sounds for new messages and calls

Minor version update: 2.5.x

It is now possible to define a callback to handle file downloads. It will be triggered for each file download request and then the app has to start the download itself and store it at a safe location. (reference MSDKAND-50)

Android mobile SDK 2.4.0 Release Notes

Release date: 20 February 2020


  • MSDKAND-24 - Cleanup Code

  • MSDKAND-35 - sensitive data should not be exposed

  • MSDKAND-37 - add getter for open conversation id

  • MSDKAND-39 - PointMarker not correctly in place.

  • MSDKAND-40 - UI Top margin calculation is wrong

  • MSDKAND-44 - Visitor: file download does not work.

New Feature / Improvement

  • MSDKAND-22 - File Download

  • MSDKAND-23 - Whitelist protocol handlers

  • MSDKAND-25 - URL whitelisting

  • MSDKAND-26 - check log statements for sensitive data

  • MSDKAND-38 - Data store in app settings can be encrypted

Minor version update: 2.4.x

A new feature to disables file downloads per default was added. To use file download be sure to use a least Unblu version 5.18.0 or 6.3.1.

In order to be more OWASP compliant, new features were added:

  • Possibility to encrypt user-data

  • External and internal links whitelisting

Android mobile SDK 2.3.1 Release Notes

Release date: 15 January 2020


  • MSDKAND-2 - Resolve Issues from BNP Pen-Test (Android)

  • MSDKAND-18 - Tapping on the unblu notification breaks the app

  • MSDKAND-20 - Security fixes

New Feature / Improvement

  • MSDKAND-16 - Allow the Visitor to stop mobile co-browsing session

  • MSDKAND-19 - add Close Unblu UI Request Event

Minor version update: 2.3.x

A new feature is introduced that allow to hide the UI on co-browsing start.

To use this new feature be sure to use a least Unblu version 5.17.1 or 6.3.0.

Android mobile SDK 2.2.0 Release Notes

Release date: 17 December 2019


  • MSDKAND-8 - Download image opens image in same webview

  • MSDKAND-14 - Wrong pin input in mobile sdk leads to sdk error state

Minor version update: 2.2.x

The minor version bump was made to make user aware of the change in the structure of the android sdk. It has now the structure of a maven repository to easily add it to projects and now also all dependencies are now implicitly automatically added. This requires users of the sdk to change their dependency definition. This is now also described in the documentation

Android mobile SDK 2.1.8 Release Notes

Release date: 12 November 2019

Dependencies changes

The SDK is using newer projects as dependency:

  • androidx.appcompat:appcompat:1.1.0 is a replacement for

  • is a replacement

Please make sure that your gradle build is aware of those changes.

To be more specific, in the SDK code, following imports were changed:

  • replaces

  • Activity extends instead of


  • MSDKAND-3 - Android SDK: Video button cannot be chosen in active camera.

  • UNBLU-8510 - Android Agent-Sdk: Upload pdf failed

Android mobile SDK 2.1.7 Release Notes

Release date: 22 October 2019


  • UNBLU-8146 - Android: End call crashes to app

Android mobile SDK 2.1.6 Release Notes

Release date: 24 September 2019


  • UNBLU-8476 - Mobile video calls interrupted by power saving feature (fix thread issue)

Android mobile SDK 2.1.5 Release Notes

Release date: 20 September 2019


  • UNBLU-8476 - Mobile video calls interrupted by power saving feature (android)

Android mobile SDK 2.1.4 Release Notes

Release date: 27 August 2019

Android mobile SDK 2.1.3 Release Notes

Release date: 24 June 2019

New Feature / Improvement

  • UNBLU-7569 - updated opentok version to 2.16.1

  • UNBLU-7986 - Support Android SDK integration in another way, considering Unblu SDK as not being only LIB

Android mobile SDK 2.1.2 Release Notes

Release date: 25 April 2019


  • UNBLU-7731 - Cannot attach photo directly from camera on Android

  • UNBLU-7765 - Mobile app sleep mode during call dos not recover properly

  • UNBLU-7776 upload on some devices does not work (using action Intent.ACITON_OPEN_DOCUMENT for file upload)

  • UNBLU-7861 - Slow response on mobile app (android)

  • UNBLU-7854 - Wrong links in "Android Mobile" Visitor/Agent SDK Documentation

Android mobile SDK 2.1.1 Release Notes

Release date: 02 April 2019


  • UNBLU-7776 upload on some devices does not work

Android mobile SDK 2.1.0 Release Notes

Release date: 29 March 2019